Overall: 9/10 Food: 10/10 Service: 9/10 Atmosphere: 8/10 Value: 7/10 Five stars for a perfectly cooked Prime Rib! All the food was good-to-great. The prime rib stole the show. The wedge salad was very good as well. The deserts are awesome. We shared the warm carrot cake and the big wall of ice cream thing. It was amazing! read more

This is our regular stop when we drive into Birmingham. We get the prime rib every time and look forward to our special meal. This, unfortunately, was a disappointment. While the crust of the prime rib has amazing flavor, the whole thing was very tough. When you pay $100 for lunch you do expect excellence. Prime rib should never be this tough. Unfortunately, for the first time in 14 years we discussed changing our routine on the next trip. On the plus side, the service was excellent. read more

The food was very good and the presentation was excellent! Our waitstaff were friendly and helpful. The ambiance was nice with a structural ceiling of large wooden beams and the seating and lighting were also warm and inviting. There are many posts on Yelp with menus and prices. I refer you to these. I didn't rate J Alexander's a 5 because the French Dip I ordered was served very rare. For the rare meat lovers out there it's perfect for you. Make reservations several days before you go. They get very busy especially on the weekends. read more

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If you're sick & tired of being ripped off, go somewhere else. They charge $17.79 for the most meager, pathetic excuse of caesar salad. Nothing memorable or even enjoyable. Pre-packaged salads at the airport are better than this. This chain was good once upon a time. Now it's a joke. The whole menu is overpriced, start to finish. You can get a way better salad for less at Newks. read more

J. Alexander's - Caesar salad - New American Near Me - Hoover, Alabama

The atmosphere? Upscale but welcoming. It's polished without feeling pretentious. The kind of place you take a client when you want to say, "I am professional and competent," but also, "Yes, I absolutely will be ordering dessert." Lighting is forgiving. Booths are comfortable. Confidence levels rise immediately. The food is consistent and reliably good. The halibut was reported to be excellent. The steak was cooked to perfection, exactly as ordered. No surprises. Just a kitchen that knows what it's doing and does it well. I went with the Thai Crunch Salad. Fresh, flavorful, solid choice. Now... about that dressing. I had to ask for extra three times before it finally arrived. By the third request, I felt like I was presenting a formal proposal to the dressing committee. When it showed up, it felt less like a condiment and more like a hard-earned victory. Service overall was friendly, just a bit slow on the follow-through. Not bad enough to derail the experience, but noticeable. And then... dessert. The carrot cake. Let's be clear. The carrot cake was not just dessert. It was the moment. The headliner. The reason you loosen your belt and say, "We're doing this." Moist, perfectly spiced, generous layers, and that frosting? Dangerous. If the rest of the meal was a business meeting, the carrot cake was the standing ovation at the end. Bottom line: excellent food, comfortable upscale atmosphere, strong choice for entertaining clients, minor dressing drama, and a carrot cake that deserves its own fan club. Four stars. And next time, I'm ordering extra dressing and carrot cake upfront. Priorities. read more

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I have dined at J. Alexander's for many years, ever since it first opened, and I honestly can't recall ever having to send a meal back to the kitchen. Unfortunately, this experience was very disappointing. My steak was ordered medium well but was served well done. While I understand that mistakes happen, what was most disappointing was the lack of customer service. Neither the server nor the manager made any meaningful effort to address the situation or make it right. I know my business may not make a difference to the restaurant, but it matters to me where I choose to spend my money. There are plenty of dining options, and based on this experience, I won't be returning. Customer service seems to have become a lost art, and that's unfortunate. read more

Our favorite, easy date night spot! One of the most consistent restaurants in Birmingham. I have so many favorites on the menu, including the Thai Kai Salad and the Cypress salad. Tonight I was craving the veggie burger and loaded baked potato. Do not sleep on the veggie burger. It's awesome! Service is always on point. They are held to such high standard that could rival any sever from downtown steakhouse. read more

J. Alexander's - BIRMINGHAM GRILL® STEAK BURGER - New American Near Me - Hoover, Alabama

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I was there today for lunch and ordered grill trout and emit the cajun style just grilled with rice and roasted cauliflower, i was so disappointed with the fish, there's no seasoning at all it was so bland. I ordered this fish before and it was good then, I don't know what happened. I guess I will go back to my usual dish that I love. read more

Amazing filet mignon! Service was top notch! Just an amazing place with beautiful architecture! It has a nice lodge feel! read more

J. Alexander's - FILET MIGNON WITH BEARNAISE and broccoli - New American Near Me - Hoover, Alabama

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Great French dip and fries for lunch. $24 was a fair price and the place was fairly packed for lunch time weekday. I'll have to come back for dinner sometime. read more

J. Alexander's - FRENCH DIP SANDWICH - New American Near Me - Hoover, Alabama

Everyone enjoyed their meal. The lobster queso was good. My mother had the prime rib sandwich which is her favorite. My son had the baby back ribs which he said was very good. I had the steak au poivre and it was ok. The peppercorn mushroom sauce was not great. The service was great. Greeted at the door and hostess was very nice. Accommodating seating for my mom who is on a walker. The server was amazing. Definitely make a reservation. It's a nice restaurant and food is good. It is very expensive for a chain restaurant though. It is a noisy restaurant so if you have a hard time hearing you might want to try a booth that might block some sound. read more

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Took my Mom for an early Mother's Day dinner! Service and food were exceptional! Look forward to dining again!!

Great experience at J Alexander's after a long day of travel to Alabama. We were seated fairly quickly. Bar is very nice. The hosts were friendly as was our waitress. Food was very tasty and served as ordered . Our waitress Kierra was amazing read more

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Most recent visit was on the occasion of a friend's bday. Six women, individual checks, 'just water', cocktails and wine drinkers, a vegan diner, and our server could not have been more accommodating. All the food arrived at the same time, everything was as ordered and she checked in with us to be certain all was well. They did not add the customary 18% for our party of 6, which was very appreciated. I sincerely hope I'm correct when I say that each woman tipped above that percentage because our server more than deserved it. Also of note, when I made the reservation I asked for a table in a quieter section because half the group had hearing issues. Our table was round and in the center section and was perfectly situated. Due to its location, we were not surrounded by other diners so the evening and our ability to converse were thoroughly enjoyed. read more

I had the prime rib plate on Valentine's Day and decided to go back on Sunday. The prime Rib was burnt and wasn't a good cut the service was horrible . read more

I used to love going to this restaurant for their baby back ribs.. they truly had the best baby back ribs. They have now changed the recipe to a very spicy hot version and don't even offer the old ones. I know this could seem petty but to me it's just bad business to change something that was doing so well. It's like when coke tried to sell us on classic coke because the new coke was so bad. Somewhere someone was not doing their job and asking what the patrons thought. Terrible change!! read more

Ya'll this review is on the sides I ordered - first of all do ya'll know how rare it is to get a good mac n cheese in a restaurant?! Add hot sauce and it almost almost reminded me of Thanksgiving day family cooked mac n cheese. The acorn squash was so tasty too! And you can't ever go wrong with shoe string fries read more

J. Alexander's - Mac n cheese - 9/10 add hot sauce , acorn squash and fries - New American Near Me - Hoover, Alabama

Food was really good but price is high. We sat at bar. Bartender was attentive tried to up sale a lot. I have never been to a place that gave you the left over martini in a glass I appreciated that. Solid menu and drink menus lots of options. Husband has been for lunch before as wells clean restaurant. Like I said good but pricey. read more

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Outstanding Service from Ja'Kobi! Ja'Kobi was our waiter at J. Alexander's, and I can honestly say he was superb from start to finish. I'm visiting Birmingham from Philly, and this was hands-down the best service I've experienced since being here. From the moment we sat down, Ja'Kobi was attentive, professional, and genuinely kind. He was knowledgeable about the menu, made excellent recommendations, and checked on us at just the right times without ever being intrusive. His energy was welcoming, his attitude was positive, and he made us feel truly cared for as guests, not just another table. What really stood out was his attention to detail and consistency. Drinks were refilled promptly, our food arrived exactly as ordered, and everything flowed smoothly. You could tell he takes pride in his work and understands what great hospitality really looks like. Ja'Kobi is the kind of server who elevates the entire dining experience. He made our visit memorable, and if I lived in Birmingham, I'd request him every single time. J. Alexander's is lucky to have him, he's a true asset to the team. If you're dining here, do yourself a favor and ask for Ja'Kobi. Exceptional service all around! read more

PAUL WAS OUTSTANDING! great service on our anniversary dinner on a busy Friday night. Of course can not go wrong with the prime ribs and ribs! Carrot cake to top off the night. Thankful for great service and delicious food. read more

J. Alexander's - Lobster dip - New American Near Me - Hoover, Alabama

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I'm very familiar with J. Alexander's, but haven't had it in a while so decided to stop by. With this particular visit, it was somewhat interesting. Thankfully we made a reservation because on a Wednesday evening, it was actually quite busy. I was immediately seated, but my guest was running late. I was then greeted and ordered a water and tea. While waiting for my guest to arrive, I was checked on quite a few times, but once they arrived, oddly I wasn't. Eventually our waitress came and took our appetizer and food order, and my guest's drink order. While my appetizer of a garden side salad and the soup of the day, which was like a creamy chicken noodle soup (sorry can't remember the name) came out, the waitress forgot to brink out my guest's drinks, but was courteous and apologized after we brought it to her attention. I also noticed that my entree, which was on special that day, of steak medallions with mashed potatoes and broccoli actually came out first before my guest's burger. The burger was a simple, but a special order. It was supposed to come with no condiments/no cheese and medium well. When it finally came, it came as it normally does... with everything/cheese and it was cooked medium. After explaining the mishap and bright out the dish again, we noticed that they basically served the same burger patty, but without the condiments/cheese (even though you could see where the cheese originally was placed). We then asked for a manager and explained the issue. She apologized and brought out a new burger, even though it was once again cooked medium, instead medium well. However, they were nice enough to comp my guest's meal. As far as my food is concerned, it was served correctly. It was cooked to order and served fresh as always. I will say, you can simply get full off of the side garden salad and their soup, which is a great size. That soup was so good too! I actually enjoyed my soup more than anything else I ate lol. All in all, ok visit despite the small mishaps. read more

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Customer service,is so unwilling to help ,when asked to speak to manager, he was welling to help but the little girl at the desk told us we would have to wait another 45 minutes, when we was on time for our reservation, so they just lost good people, we in our party will never go to this place never read more

Had lunch there today and the food was absolutely amazing! I had the Steak Maui and the Mac and Cheese. What they marinated that ribeye in stole the show. I would have loved to give this place 5 stars but my steak was overcooked and my waitress was not customer service friendly. She was saying the right things but her body language told a different story. Maybe I will try again. The place is nice and worth a second attempt. read more

J. Alexander's - STEAK MAUI - New American Near Me - Hoover, Alabama

I'm trying to get around to trying all the places i said i need to try one day. Glad i finally got to stop in a J.Alexander's. We had to call to get reservations because online will not let you schedule reservations for over 4 people. It was a painless encounter, but they do need to correct that online. We had a fantastic and attentive server, all of the staff was very friendly. I had devil eggs for the app, nothing to write home around honestly. They did not reinvent the wheel. Skip them for the cost. A martini, which was strong and tasty basically two martini so it was worth the cost absolutely. I had the crab cakes for my main. So much crab, worth the $34 dollars absoutely. We also had the chocolate cake, it is very fudge like. Not a favorite for my family so we didn't enjoy it. Honestly nothing was wrong but it's not a place i would rush back to. There was quite a few families out after church, and tvs at the bar. I would recommend for date night or older family dinner (teens or young adult kids) but not drinks out with the girls. read more

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Welcome Back J Alexander's. You have been our go to since our first date. We missed you! Thanks to Paul our server, you were so attentive, we loved it. But, y'all already know, we here for this food. For starters, we split the Alex salad. Bae tried the ribs for the first time with fries and coleslaw. Good. I decided on the new pork chop on the menu. It was already paired with smashed red potatoes and broccoli. Yummy. This pork hood. Y'all already know, I'll be back. I love your new menu items. read more

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The prime rib was very delicious and tender. Seasoned perfectly. We also had the clam chowder it was outstanding. Our server did an amazing job. The entire staff is always so friendly and welcoming. They offered me free dessert to celebrate my birthday. The carrot cake was phenomenal. read more

J. Alexander's - Prime Rib - New American Near Me - Hoover, Alabama

Great food and calming atmosphere. I haven't been disappointed yet with the food or the lemon drops!

Who needs a menu, once you've had the Thai Kai salad? It's the best! I order it every time! Fresh greens, thin-cut chicken, crispy wonton strips and sweet peanut vinaigrette. I choose this place almost any time I'm in the area, and this time it was for my birthday. One salad and an iced tea and my day is perfect! The only reason it doesn't get five stars this time is because the salad didn't come with as much dressing as usual (it was a bit dry), and our server was absent for most of our meal. However, both issues are unusual for this restaurant, which is perfect most of the time. read more

J. Alexander's - Thai Kai Salad - New American Near Me - Hoover, Alabama

We really enjoyed our dinner here the other night. They have a decent cocktail menu and lots of wines plus a full bar so they can pretty much make whatever you want. My friend and I picked two things and asked to split them. They did it really nicely and provided us each a generous amount of fries to go with our sandwich. I ate my sandwich right away. It was really really good. I love the skinny fries that came with it. They were great. I actually saved my salad for the next day. It was still good the next day but I hadn't put any dressing on it. The salad was tasty with lots of good things in it. Service was great at the bar which is where we sat. I would come here again. read more

J. Alexander's - Crispy chicken salad - New American Near Me - Hoover, Alabama

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Nice looking establishment. Went on a Thursday night with four people around 7:00pm, and had to wait 30 min for a table. This is not a complaint, it shows this is a popular place. We ordered two appetizers the Deviled Eggs- they were good but nothing special. They had a special appetizer of Steak Egg-rolls - those were amazing. They are not on the menu, but if it comes back as a special, get it, you wont be disappointed. I ordered the Cypress Salad with Blue Cheese Dressing. It was the perfect salad. Had so much good stuff and it was fresh. The service was amazing. Very good experience. read more

Well it has been a while since I have posted any reviews but I have to say J Alexander hits the mark everytime! They had a period a while back when it was so-so but they have it under control now. The crab cake is a MUST try it is always perfect, well worth the price. The service is excellent we always have Jessie if she is available. The Hong Kong shrimp is another winner. Hats off to the management and staff for consistency and dedication to the customer which in this day and age is rare to say the least. read more

Darien our server was so attentive and got everything we needed before we even said what we needed! It was my birthday and he made it extra special!!! The food was also excellent and my burger was cooked perfectly! read more

J. Alexander's - VERY BEST CHOCOLATE CAKE - New American Near Me - Hoover, Alabama

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This was my first visit for my fiancé birthday and it was great. The food was so good we started eating before I could take a good picture lol. Our waiter was so nice and sweet. The ambiance was good for any special occasion. The drinks were made to perfection. 10/10 recommend. read more

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Dined here with my family for Father's Day. Food and service were nice. My mom & I ordered the oven roasted chicken and mashed potatoes. My dad ordered the steak maui . We all thoroughly enjoyed our experience. The food had a really good flavor and I would definitely dine here again read more

J. Alexander's - New American Near Me - Hoover, Alabama

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Great American restaurant. Burgers, steaks (steak Maui & steak n fries, or strip) Mr. jacks chicken platter and good sides. Always love portions. We also love the Spinach Con Queso. I stop by every time I'm in the area. I wish we had a location in South Alabama. read more

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I really didn't know what to expect when I popped into this establishment for lunch, but I was very pleasantly impressed. Great service with an upscale white table cloth interior and a nice wine list. The menu here has a nice variety and the food preparation and presentation is a cut above. Really a quite nice spot if you are near the Galleria in Hoover. read more

For those new to Birmingham, AL, J. Alexander's has been around for a long while. My wife and I used to absolutely love it. For whatever reason, we have not eaten there in a while. Today, it was our turn to go back. Food: I love Prime Rib. I am VERY picky. I am also honest and fair with my reviews. Always. My prime rib which was 16 oz cut was outstanding. I was so happy for this because Prime Rib can be hit or miss even at the best restaurants. My wife got a chicken tie salad and loved it. My son and I got a salad with our meals and J. Alexanders do salads right. My son got a bunn-less cheeseburger and loved it as well. Food was great. Service: Our server was Paul and he did an outstanding job. The servers work in teams so the entire staff made sure we all felt like a rock star. Ambiance: Quite, nice and makes you feel like you are in a nice place. This really has not changed since the first time we went. Bravo to J. Alexander's Eat well, Drink well and Stay healthy. read more

My bf and I fell in love this place. Perfect date night spot. As soon as you step inside it feels very seductive. It's decorated beautifully. The open kitchen concept was amazing. It was a Saturday night so they did have a crowd. I highly recommend making reservations before you do. We both had steak that was prepared beautifully. The food was sensational. Each of our dishes came with its own special sauce that truly opens your tastebuds. We will definitely be back for more. read more

J. Alexander's - New American Near Me - Hoover, Alabama

I don't know when I've been this disappointed in a restaurant I once counted as one of my favorites. For the second time, I went to J Alexander's with a friend for lunch and experienced an inexplicable, lengthy delay. On both occasions, we ordered salads and a drink and encountered a ridiculous delay in receiving our food. Today, 42 minutes after we placed our order, our waitress came back to the table asking US where our salads were. She went to check on them and gave us a lame excuse about a new worker on the salad line. She said the manager would be out to address the issue with us. When the manager arrived, the only compensation she was willing to offer was a complimentary dessert. It was lunchtime and we had ordered salads. We weren't interested in dessert. So, there was nothing she could do to compensate for their poor performance. This was the second time this has happened in the past two months. The first time, the manager was very contrite and actually comped our meals. Apparently, it isn't that big a deal anymore. The food is very good at J Alexander's-- but the food is very good at most successful restaurants. In the future, I'll go somewhere else-- somewhere the service is better and the manager takes pride in it. read more

Update: Jan 15 2025 I spoke with Jessica White, the General Manager, late last week. She apologized for the issue I had and issued a refund for the salad and tip. Further, she was candid about what she will be doing to prevent this from reoccurring for customers' in the future. The salad was delicious, as usual and I'm changing the review from 1 to 5 given how this was handled. Original Post: Rather than order online I made a stop in at 515pm on. Saturday to order their grilled chicken salad which is usually delicious. I waited 10 minutes to place the order since the bar was busy. OK but plenty of staff standing around but only the bartender can place the order. Order placed at 527pm. When I asked about it after 30 minutes they said it would be up shortly. Food arrived at 615pm. Really, 48 minutes to make a salad with a little grilled chicken???? When I said this was hardly good customer service, I was told to have a good night and the person walked away. Yes, curt arrogance on top of a bad customer experience. This place should NOT be used for takeout ever! BTW- if you think ordering online is quicker, it isn't. I did that the last time and had the same delay issue AND learned that even when you pickup, they charge a DoorDash and not Grubhub service fee which they don't divulge. Done with this restaurant and I suggest anyone reading this to never order to-go food here. I supported this local establishment and many others during COVID and all I can say is that restaurant on the whole now are full of excuses and service is pitiful! J Alexander's is OFF must for dine-in as well! If you read my prior review, it is the same bad experience and I gave them another chance only to see them replicate the bad service and attitude. read more