I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

Had them over for a paid inspection after hearing activity in my crawlspace. They could not…read moreidentify any access points - I asked several times in follow up calls and emails - but sent me a hefty generic $3700 quote to close all entry points.

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

They guys were very nice. They explained the whole process. They were less expensive than their…read morecompetitors.

From the time I read reviews on Yelp was impressed! Starting from the prompt reply to inquiry,…read morestraight forward pricing, treatment plan scheduling and reminders are all exceptional & professional. Then came in MICHAEL! He was knowledgeable, extremely kind and patient especially to my elderly repetitive mother. Thank you Michael you are awesome! Just finished the last treatment so far so good our roach problem is not fully eradicated yet but trusting the process. Highly recommend to anyone having this pest problem the german roach kind.

Incredibly happy with the fast response and turnaround time for Pest Med! I used the Request…read morePricing feature on Yelp and it's annoying to hear back from other companies that they'd share more details on pricing if we can get on a "quick call". If I had time for a call, I'd call the number right? Pest Med was the only company nearby that provided super detailed information about treatment and pricing. They were also able to get someone out to me the next day! We are currently going through an ant takeover, so we requested services for the exterior perimeter of our house. The gentleman was on time, quick, and also provided information on where they could be coming from and other prevention methods. Thank you Pest Med!

We were extremely pleased with the services provided by Rodent Control. Mario, Field Operations,…read moredid a complete inspection of our house and garage. Took many photos to show us the rodent problem we had and proposal to eradicate the problem. They covered all entry areas. Cleaned and sanitized crawl space and attic. Vacuumed all the nesting areas and set traps to catch any rodents in the future. A one year guarantee is peace of mind. His crew of Sonia, Betsy, Oscar and Arturo worked until the job was completed. They were very thorough, professional and skilled in completing the eradication. I can't recommend them enough.

Sorry, this report is from about a year ago. I meant to post it back then, but I completely forgot…read more We started hearing animals running around in our attic. One day, there was an extremely loud noise coming from the water heater closet. When we checked, we found that the insulation board covering the attic access above the water heater had been broken through. The instruction manual attached to the water heater had been chewed into pieces, with shredded paper scattered all over the floor. It looked pretty alarming, so we immediately called Rodent Control Inc. When they arrived, they told us the damage had been caused by rats. They explained that there are two types of rats--small rats and large rats. After spending quite a bit of time inspecting the attic and taking several photos, they told us there was a large amount of rat droppings and rated the infestation as a 9 out of 10 in severity. They said it needed immediate attention. Their proposed solution was to seal all possible entry points around the crawl space and roof, remove the contaminated insulation, disinfect the attic, and charge us more than $5,700. Replacing the insulation would cost even more. The next day, we contacted another company, Ratting on Rodents, for a second opinion. They told us that the type of damage we described was much more consistent with squirrels than rats. Sure enough, they found a dying squirrel in the corner of the water heater closet and removed it. They then inspected the roof and discovered that the metal chimney cap had fallen off. They explained that the squirrel had most likely entered through the chimney. That same day, they replaced the chimney cap, sealed the opening above the water heater closet, and repaired six damaged crawl space vents around the exterior of the house. They also noted that the droppings in the attic did not appear to be fresh, but set traps in both the attic and the crawl space as a precaution. They returned one to two weeks later to inspect the traps and also provided a one-year warranty, promising to come back if any rodent issues reappeared. The total cost for everything was only $1,150. I have never heard anything since then. The problem is gone! Based on my experience, Rodent Control Inc. seems to excel at sales and customer service, but they were unable to accurately identify the root cause or recommend the appropriate solution. I would strongly encourage homeowners to get a second opinion before committing to an expensive proposal. In our case, another company solved the actual problem for about one-fifth of the cost. Good service is important, but accurate diagnosis and effective solutions are what ultimately matter.

When we purchased our home, the previous owners claimed they had eradicated a prior rat…read moreinfestation. Unfortunately, after we moved in, we found that the crawl space was full of rats. Over the next two years, we hired two different companies to perform full removal programs. Both claimed they had fully inspected the crawl space and eliminated all entry points. Unfortunately, when the rats came back, neither company honored their warranties. We then hired 3 Step Rodent Proofing. During their inspection of the crawl space, they found and documented with photos all of the entry points they identified and sealed. In addition, the service technician discovered a water leak and showed us exactly where it was located. We would have never known about this leak without the photos he provided. We were shocked that the previous two companies never mentioned the leak, which turned out to be caused by a bad water pipe connection from the previous owners' remodel. After the work performed by 3 Step Rodent Proofing, the crawl space was rat-free. We did not see another dropping around the vents. About a year later, my wife thought she heard noises under the house. I was pretty sure the sound was coming from our HVAC system, but decided it was better to be safe than sorry. I contacted 3 Step Rodent Proofing, and they had a technician out within the week to evaluate the situation. They performed a thorough inspection of the crawl space and the house and found no signs of rats. They also told me to call them back if we saw any droppings or heard any new noises. Based on our experience, they were the only company we worked with that was thorough, documented their work, stood behind it, and remained responsive after the job was completed.

UPDATE: It's been 2…read moreyears later after Chris sealed all the attic and crawlspace holes... since then, we haven't heard (or smelled) any rats! Thank you!!

Anthony is a true professional and went above and beyond the call of duty during his initial…read moreoutdoor inspection of my home! He quickly identified the root cause of rats eating our lemons likely was from our neighbor's house. He then tracked their path from our neighbor's house to power lines to backyard trees to garage roof to wooden fence to lemons. He took the time to do this whereas other companies were ready to charge an arm and a leg without such a thorough outdoor inspection. My wife and I are grateful!

I called, and they answered right away and took the time to answer all of my questions. They were…read moreeven able to identify the issue from a photo I texted them. I really appreciated how helpful, responsive, and attentive they were throughout the process.

Chad and his crew, including Max, did a wonderful job addressing our skunk problem. They responded…read morequickly, were highly professional, and provided excellent service. We were very pleased with the results and would highly recommend them to anyone dealing with wildlife issues.

Norcal wildlife removal was prompt in responding to our request. They are very professional and…read moreoffered us the best value.

John is super honest. I called to ask if he can help eliminate drain flies. He said yes, but gave…read moreme a DIY option to save me money!! What an honest man -- hard to come by these days. We appreciate it and will definitely be calling him again in the future should we have pest issues. Thank you John!

If you ever have a rodent issue, John at Heritage Pest Control is your go-to guy. Some months ago,…read moreJohn rearranged his busy schedule to come out (in pouring rain!) to assess possible rodent activity at my home at no charge. After investigation, he determined questionable if any infestation and provided valuable, preventive recommendations to mitigate any potential issues going forward. Fast forward to last month when we had the need for another exterminator (termites) to examine our property, including under our home. This company came back with assessment that we not only had termites (valid) but also had a rat infestation as well(!). As a result, they tried to 'push' a very expensive and prolonged 'contract' that would supposedly fix the problem. This assessment was totally contrary to what John had previously determined and called him back out for a recheck. He promptly came out for another inspection, found no active rodent evidence but sealed up any potential, entry points just in case. We were blown away by what he charged for his service when compared to what the other company was asking. Can now rest easy that our home is tight as a drum as a result of John's service and won't be scammed (and scared) into contracting with other companies for any bogus services. And to top it off, he later stopped by our home (unsolicited!) to make sure we continued to be rodent free. John rocks when it comes to providing honest, expert and affordable service for any pest control issues that you might have.