I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

tec arrived quickly... 2 days later haven't heard from them since... Even after a second phone call…read moreI was told they would call back in about 15 minutes... Never heard back.

We called Hinsdale Plumbing to leave a message on Sunday and Victor, the owner, returned our call…read moreshortly. Matthew arrived the following morning to evaluate our pump issue and he resolved it quickly. He did an excellent job in sealing the cover of the pump. Matthew was very knowledgeable and professional. Victor and Matthew were very friendly and pleasant to work with. We highly recommend their team for your needs!

Montana Plumbing (Frank) has done several things for us, most recently replaced two toilets…read more Professional, quality work at a reasonable price. Nice to find someone who takes so much pride in his work. Highly recommend!

Great service, great guy, fair price. Frank is easy to deal with, prompt, friendly, east to…read morecommunicate with. He's done several jobs for us over the years. On one project he brought in another craftsman to help fix a unique problem. He coordinated the service and made it very easy on me!

Excellent service, Joseph thought on his feet, problem solved and got a utility sink installed and…read morewater heater replaced. Good value quote and kept in touch throughout the job.

I appreciate their quick turnaround in fixing a tub faucet. Their pricing seem pretty fair as well.read more

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

Grant is a professional who operates his business with integrity and a strong customer focus. He…read morehas helped me with several issues over the years, ranging from a leaky faucet to replacing a garbage disposal unit that was at the end of it's life. He's always punctual, works to understand exactly what the problem is I am having, and suggests several options for me to choose from on how to fix the problem at a fair price. I would strongly recommend his services in the Lombard area. With the recent boom in Private Equity-owned combination HVAC, Plumbing, and Electrical companies in the area, you'll not find a better run locally owned plumber.

Had a blockage in my kitchen sink and reached out to Rooter Plumbing Sewer through Yelp. They…read morecontacted me right away and I made an appointment with them the following day. They were right on time. He spent quite a bit of time working on the blockage but got it! He explained things thoroughly to me, very friendly, and cleaned up afterwards. Will keep their name and number and use again.

George was great. He assessed the problem and gave me my options. Problem was solved and quickly…read morecleaned up

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

How do I add zero stars?…read more Company came out quickly to look at pipe issues, but i had to regularly remind them by calling to show up for their job. CSE did handle the pipe issue but never fixed concrete they dug up. 5 months later, still unfinished. Office admonishes me when I call. 6 weeks of calling, just being told the same things so that I get off the phone. Technician now leaving me on read. Will never use again.

Yesterday morning, everything underlying kitchen sink went kaput and water everywhere. I called…read moreThompson Plumbing and they were able to coordinate getting Nick out to see to the problem within a couple hours. In less than an hour. He replaced everything under the sink that needed replacing, snaked the pipes to make sure there were no blockages for an extremely affordable price. Will use again and refer to others!

I have used Thompson plumbing a couple of times now and continue to be thoroughly impressed and…read moreextremely pleased with the work that is done. Nick is the plumber to ask for. He is extremely knowledgeable, professional, friendly and helpful. Each time I've had him here to work on a project he educates me on the particular issue that I am having. I will never call anyone else but Thompson Plumbing. And if you have any type of plumbing needs you should call them as well. They are simply the best!