Jack in the Box

283

238

5614

8 months ago

First time at this location. It's close to my work, and I had a discount code through T-Mobile for a free Ultimate Cheeseburger, so I decided to stop by. I placed my order on the app for the free burger and a side of fries. When I got to the drive-thru, I told them I was picking up an online order. At the pick-up window, the young girl didn't know what my order was and quoted me a completely different one. I explained it was an app order and gave her my name. She closed the window without a word and disappeared. After about a minute, she came back, handed me my bag, and closed the window again. There was no greeting, no confirmation, no basic interaction at all. I know it's fast food, but a little courtesy goes a long way. The food was fine, but the service left a bad impression. read more

Business owner information

Jack B.

We apologize for the inconvenience, Gabe. We should be running…

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Beatrice S.

3

48

19

6 months ago

Location is convenient but you'll be needing to drive back because they always forget something in your order . The manager with the green hair is rude as hell with a stank ass attitude read more

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Jack B.

This is disappointing to hear, Beatrice. Every Jack order should be…

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Meg D.

107

319

367

2 years ago

Went for a quick lunch @ Jacks and the customer service that i received was impressive. The staff was so patient and went above and beyond. I wish i had asked for her name so i could mention it. i went to the drive thru around noon-ish on a Friday. Whoever you are, you made my day so much better. read more

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Jack B.

Thank you for the comments, Meg. We’re so pleased you enjoyed great…

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Nancy H.

0

25

21

1 year ago

Food tastes Best at this location which is the reason why I make the extra drive! Customer service is Amazing for all the staff for all other times I have been there but today SHARON when above and beyond to make sure I walked out satisfied and for that I am grateful Great service! Ambiance is excellent! Overall Very clean jack in the box read more

Business owner information

Jack B.

We're happy you had a great experience with our team, Nancy! We know…

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Briana S.

0

2

0

4 months ago

hell yeah good customer service. let me use the bathroom after in-store closing hours!!

Business owner information

Jack B.

We have the best people! Thanks for the review, Briana. Our team…

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Amaris P.

0

12

3

1 year ago

$4 for a freaking hash brown that was still cold in the middle CRAZY. Never coming back bro no one was even here, but how do you manage to undercook a hash brown? read more

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Jack B.

We're sorry to hear that, Amaris. We should always make sure that…

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R G.

0

2

1

1 year ago

This is the worst Jack in the Box Terrible service and food is terrible They served me under cooked nuggets and the worst chicken sandwich I ever got Old buns, old lettuce, terrible ! Shut this place down read more

Business owner information

Jack B.

Hi there, we're sorry to hear about this experience. You should…

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Jerry G.

0

10

0

10 months ago

They suck the employess are always new so they never really have gôd service the food í always crappy ived bên eating

Business owner information

Jack B.

Hi Jerry, we're disappointed to hear about your experience and thank…

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Skully P.

4

326

349

3 years ago

Nasty Dirty Store I don't know why they don't clean the dining room here. And the floor is all sticky around the side machine read more

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Rose D.

53

70

33

2 years ago

Paid more for curly fries and they still gave me regular fries lol how in the world do theses fast food workers want $22 an hour when they can't even get the order's right. read more

Business owner information

Jack B.

This is disappointing to hear, Rose. Every Jack order should be on…

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Adam G.

36

8

4

2 years ago

Horrible every time I go to drive thru I have to pull around and wait for my food. Wtf is the drive thru for then. Stupid I'm done with this place read more

Business owner information

Jack B.

Hi Adam. We should be running smoothly and efficiently from kitchen…

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Dem Apple S.

1

167

88

3 years ago

Pretty nasty bathrooms. I can only imagine what the kitchen is like. I laughed at their posting that the bathrooms are cleaned hourly. Do better. read more

Jack in the Box - Nasty sinks - Fast Food Near Me - Commerce, California

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Joanna G.

34

38

10

2 years ago

Today in the morning I went and order breakfast they messed up my order but the manager fixed it right away. I just have a message for that cashier that messed up my order even tho it was your mistake I wasn't mad and giving your attitude will make anyone mad. Learn to control yourself don't take anything personal. I never insult you I just told you this is not what I order and the coffee was vanilla. Next time just say give me a second my manager will come and fix the problem and give a smile. Instead of taking it personal by slamming window. Lol read more

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Jack B.

Hi Joanna, we're disappointed to hear about your experience and thank…

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Jay H.

0

87

25

2 years ago

Went through drive-thru and was asked to park outside and they will bring food out to me even though no cars behind me. So I'm waiting like 10 min when the cashier comes outside to tell me my card declined although I was already given my drink. So I went in and showed the manager my bank statement on my phone that I indeed was charged I felt embarrassed for them to say it was declined in front of other customers I had to basically beg them to give me the food. The manager still didn't believe me and handed me the food with an attitude. read more

Jack in the Box - Took upon themselves to charge for a large combo - Fast Food Near Me - Commerce, California

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Jack B.

Hi Jay, we're disappointed to hear about your experience. You should…

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Morgen P.

43

24

13

2 years ago

I literally live 5 mins away from this location and somehow my food is very cold? French fries cold, tacos cold chicken tenders were semi warm I was kinda disappointed sitting in the car eating it please do better and make sure your food is freshly cooked read more

Business owner information

Jack B.

We're sorry to hear that, Morgen. We should always make sure that…

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Ryan L.

156

8

3

2 years ago

This location is terrible and food is always cold when you get it.. stay away from this place, far away!. Got food this morning and the food was cold. read more

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Jack B.

We're sorry to hear that, Ryan. We should always make sure that your…

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Xavier G.

0

3

1

1 year ago

Terrible service, I waited 15 minutes and no one took my order. The staff just stood there watching and didn't come to help me.

Business owner information

Jack B.

We never want to make you wait, Xavier. We'll be sure to step up our…

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Timmy J.

0

2

0

2 years ago

The Service was awesome and nice and the food is fresh and hot which I like because some Jack n Box give you the food either barely hot or it's cold read more

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Jack B.

Great food is what we're all about, Timmy! You can always count on us…

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Julian G.

0

15

39

2 years ago

This location will charge you Extra for a side of condiments such as ketchup or ranch, etc! Never been to a jack in the box where there are so petty and stingy that they charge for condiments that have always been free! This is the only location I know that does this crap and charges you for this! You've jacked up the prices literally everything on the Menu now your gona pull this crap and charge for free condiments!?! Reported to corporate for this stingy act you pulled! Absolutely ridiculous! read more

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Jack B.

This is concerning to hear, Julian. Our team should always be ready…

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B B.

0

4

0

3 years ago

I would give 0 star of I could. This place sucks. I ordered my food using the app 15 minutes before I went to pick up. I needed to wait 10 more minutes after i got there. It took 25 minutes total to get my food. The food was out when I got there I could see, but it's been sitting there for more than 10 minutes because no one cared even if i asked to check if my order is out. Don't go to this place especially if you don't want to wait for 20~30 minutes for your food. read more

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Danny Y.

212

255

894

9 years ago

Went to the Drive-Thru Jack in the Box at Commerce & ordered the Fish Sand. Combo for $3.99. A good deal with a small drink and French Fries. I like this Fish Sandwich better than McDonald's. The fries here are good also. Marcus took my order. Updated on 03/20/17: Came back to this location in Commerce. This time I went inside to order the BOGO Jumbo Jack from their survey promo & also wanted to try the new Panko Onion Rings. Restaurant was not busy at 1:15. Maria took my order. She was friendly, but the Carry Out order took some time. The Jumbo Jack is still a solid choice. The Onion Rings were O.K., but a bit greasy. The dining area was dirty and many napkin dispensers were empty or low. I saw an employee in the dining area, but not sure if she was just ending her break. It did not look like she was cleaning or emptying the trash container. Tables were dirty and some had condiments on them. Rating: 2 1/2 - 3 Stars read more

Jack in the Box - Jumbo Jack & Panko Onion Rings. - Fast Food Near Me - Commerce, California

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Raymond U.

0

3

1

2 years ago

This Jack in the box is the reason why knowing they get paid $20 an hour now pisses me off. I genuinely feel like they hire the most incompetent workers, I didn't even finishing my order because I had to drive off. Should add more questions in interviews instead of hiring whoever walks in looking for a job. read more

Business owner information

Jack B.

Hi Raymond, we're disappointed to hear about your experience. You…

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Sergio Z.

4990

1589

20858

8 years ago

I have been coming this Jack in The Box for breakfadt,lunch and late night, I really enjoy the food including the new items that comes to restaurant. read more

Jack in the Box - Jack Turkey club. - Fast Food Near Me - Commerce, California

Jack in the Box - The great deals. - Fast Food Near Me - Commerce, California

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Andres Q.

3

113

160

9 years ago

Stopped in for a bite. Hey, the new breakfast pockets are pretty tasty but what we REALLY needed was some coffee. Early morning drive in this chilly weather. My wife got her coffee and immediately told me it was burned. I'm less picky so I tried mine. Yeeeth! I reported the coffee tasted old and burnt. Lil wisenhimmer (Marcus) behind the counter tells me it was fresh so theres nothing wrong with it. What ever happened to the customer being right or how about a little courteous customer service? Taking my wife across the street for some 7-11 brew just to get that nasty bitter after taste out of our mouths. Advice: Smell your coffee before walking away. Don't get stuck paying for swill. Do like others we noticed on our way OUT....bring your own coffee! read more

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Evy V.

Elite 21

29

290

1078

6 years ago

Jack's is one of my guilty pleasures. This place always has good and prompt service. They've been out of buttermilk for awhile now, that sux bcuz it's my fave sauce of all time! Damn this pandemic! read more

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Andy N.

0

25

22

8 years ago

I came here today for the "new" blue cheese rib-eye burger. The burger was so tiny and the bun was not the same buns as advertised. Then the horrible thing happened, I got diarrhea about an hour after eating the damn thing. I'm at work and running in and out of the restroom is not pretty. NEVER AGAIN I WOULD EAT AT THIS JACK IN THE BOX... OR ANY JACK IN THE BOX.... I am warning all of you. read more

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M D.

51

38

7

4 years ago

The last few times that I have gone around midnight, just like now and the girls just say "sorry we are closed." there are signs all over saying open 24 hours and have been for years. read more

Business owner information

Jack B.

This is concerning to hear, Sofia. Our hours of operation should…

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Erick R.

Elite 17

160

224

571

10 years ago

I like that this location has the newer Coke beverage machines so the possibilities are endless. They also bring your order to your table which is nice touch on their part. I stick to the a la carte menu so I can make my own combo at a cheaper price. It also cuts the calories if you don't get the fries which is the hardest thing to do to be honest. Speedy and clean so I keep coming back. Oh, and the Sriracha Sourdough burger is dissapointingly bland and lacks heat. read more

Jack in the Box - Carbs and calories, oh my! - Fast Food Near Me - Commerce, California

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Loyana S.

79

4

14

6 years ago

Slow drive through service even on the weekend's and they still get the order wrong. At least their mess ups are better than your actual order. read more

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Derrick B.

234

8

5

5 years ago

Worst Jack in the box ever .. it says 24 hours but that's bullshit every time i come on my lunch break between 2am -5am they are close smh .. they need to put a cone in the drive thru and stop wasting people time read more

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Jesus T.

0

10

4

6 years ago

To the guy that works drive through during graveyard hours, I said I wanted sauce 6 times. You said " no problem sir" 6 times, I thought we were cool. And why do you guys have so many sandwiches made already, just sitting there, grossed me out because they gave me a cold sand which. read more

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Luz M.

60

115

3

6 years ago

The girl working the window Ashley is unfriendly when you approach the order window.. So that needs improvement. You tell them what sauces you want but they still ask again at the window so that's double work there. read more

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Alejandra L.

0

4

5

6 years ago

They had a person manning the registers and as soon I walked in, I was attended instantly. The person attending was extremely nice and very helpful in giving us all our drinks such as our coffees and iced coffees before our food was ready which was a short wait. read more

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Salvador G.

95

5

9 years ago

Great place if you like cold frys horrible customer service. I'll make sure to go to the Burger King across the street next time read more

Jack in the Box - Good thing I went for the large always something with this location, good job winners - Fast Food Near Me - Commerce, California

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Jeannine A.

35

6

1

5 years ago

Worse Jack in the box ever! Always check your food. They always give the wrong order! I ordered Raspberry Lemonade, they give me Root Beer. I asked for curly fries, they give jalapeño poppers. If it's not one thing, it's another. And when you go back to show them they gave you the wrong order, they give you such a big attitude. Good thing Popeyes is opening soon across the street. read more

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Roxanne I.

254

44

46

9 years ago

Terrible service. The lady working the drive through was SO RUDE. She made it seem like I was burdening her asking for a drink carrier and rolled her eyes. To top it off my fries and BURGER were cold and hard. So disappointed. read more

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John B.

1

10

0

4 years ago

Sunday around 3:45 AM drive up the cashiers had her face mask hanging on her right ear not covering mouth or nose. With a state mandate and I would hope a company mandate. She just lost Business and acting like she really did not care. read more

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Judi S.

Elite 23

1109

1239

336

17 years ago

This is a nice clean JITB in a sketchy part of town where there's more big rig trucking related businesses than restaurants. I found this location while driving side streets to avoid the 5 Freeway which has a tendency to turn into something of a parking lot on Friday nights. I usually ordered the chicken teriyaki bowl and found no surprises. It's smaller than the old style locations, but super fast and clean. read more

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Bethany N.

1

6

3

9 years ago

Worst customer service , super rude , and they just rush you on your order , and I also found a hair in my food !! Not the best jacks to come to read more

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Samantha R.

16

39

35

14 years ago

Hit & miss when it comes to friendly service...but it's fast food, so I really don't care. As long as my order is correct & food is at the proper temperature...which it is, I'm good! They do seem to take a while, but it's a pretty busy location so that is expected. read more

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More info about Jack in the Box

5555 E Washington Blvd
Commerce, CA 90040
Directions
(323) 722-2066
Call Now
Visit Website
http://www.jackinthebox.com

Full menu

Hours

What time does Jack in the Box open?

Jack in the Box opens at 4:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Jack in the Box close?

Jack in the Box closes at 3:30 AM (Next day) on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 4:30 AM - 3:30 AM (Next day)

Payment methods

Does Jack in the Box take credit cards?

Yes, Jack in the Box takes credit cards.

Food & Alcohol

Does Jack in the Box have catering options?

No, Jack in the Box does not have catering options.

Does Jack in the Box have a drive thru?

Yes, Jack in the Box has a drive thru.

Does Jack in the Box serve alcohol?

No, Jack in the Box does not serve alcohol.

Indoor Amenities

Does Jack in the Box allow dogs?

Yes, Jack in the Box allows dogs.

Does Jack in the Box have TVs?

Yes, Jack in the Box has TVs.

Outdoor Amenities

Does Jack in the Box have bike parking?

Yes, Jack in the Box has bike parking.

Does Jack in the Box have outdoor seating?

No, Jack in the Box does not have outdoor seating options.

Does Jack in the Box have parking?

Yes, Jack in the Box has parking options. Private Lot Parking, Validated Parking

Other Amenities

Does Jack in the Box have free WiFi?

Yes, Jack in the Box has free WiFi.

From the Business

Specialties

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

Review Highlights - Jack in the Box

“Went for a quick lunch @ Jacks and the customer service that i received was impressive.”

Mentioned in 3 reviews

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I WANTED TO LOVE IT. FRIENDLY SERVICE AND VERY CLEAN !…read more The food fell very short for me. Kind of what the last review said, the quality wasn't there although the prices are pretty steep. Service/ ambiance: 5/5. The woman and man working there are so kind, and really wanted to help answer all the question I had. I really appreciate that! I also really loved the way it was decorated. It's very cute and gives family yet Moriscos vibes. Pricing: 2/5 2 tacos and 1 tostada was almost 30.00. I did buy an extra sauce ($1.15) But ultimately the pricing here (in my humble opinion) is a bit unfair for what you're getting. Food: 1/5 Ah. I feel so guilty because I wanted to love this place, yet I ended up not even liking it. The marlin tostada was so salty it tased like it was dipped in the ocean. I'm not sure why or If it was a mistake? But I absolutely didn't eat it after 1 bite. The 2 "GOBERNADOR" dorado tacos were the opposite, they were so SWEET. I was not expecting that nor did I want that. I made sure to ask for the dressings on the side just to be sure and ahhh. . . I never in my life had sweet tacos, and I never want any again, lol. The avocado salsa was a 10. It was actually amazing and glad I purchased a side of it. I will def eat it with chips. All in all- I will not be back. However, I want to strongly suggest trying it for yourself. My bf and I had the best Marlin tacos in Mexico ( I seriously salivate thinking about it) and maybe my expectations were just extremely high. I also feel maybe I just should have tried to order something else. I do wish these kind people the best!

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4.3(293 reviews)

1.8 mi

Best birria I have had in general! Such a great flavor you can tell the love and time they put…read moreinto their food! I don't come out to LA much but would make the drive from the I.E. to come back! The service was fast, food came out hot and had a very home cooked meal vibe to the whole place!

I got a coupon handed to me for this place that offered a "Buy one get one free" option, so I went…read moreahead and took their offer. Place is located on Whittier just outside of Montebello. Parking can be a bit of hassle especially if you're there during rush hour. However, it's well worth the trouble. It's a small, quint place with indoor and outdoor seating. The lady was very friendly, service was quick and order was nicely packaged since mine was a to go order. As others have said, the birria is incredible. I got 2 Birria burritos with rice, onions, and cilantro and it was literally melt in your mouth. Perfectly seasoned, the hot sauce they provide had just the right amount of heat and it comes with the consome' should you want it. Nothing but praise for this burrito! Looking at the rest of the menu, I will back for sure to try their other items!

Inside

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Nice patio small parking in the back

Tacos Los Cholos - Huntington Park

4.6(747 reviews)

4.2 mi

Family-owned & operated

Speaks Spanish

First time checking this place out after finding out they're in the finals for LA's Taco Madness…read more Unrestricted salsa bar and meats are delicious. Recommend.

Food, service, ambiance! Great food and great people working here. Would recommend to anyoneread more

Bomb asada tacos and quesadilla, horchata and cantaloupe water!

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Tacos Don Goyo Downey

3.7(1.2k reviews)

3.9 mi

The wife and I were craving some tacos, we heard some good things about tacos don goyo so we…read moredecided to try it out. We got there on a Friday at 12pm and when we arrived to the location, the parking was ridiculous, they do not have any parking for customers other than in a very small cul de sac which is French for a dead end. They have 1 parking spot for handicap. It is obvious that the neighboring houses complained to the city about their customers taking all the residential parking so they built a wall in the middle of the street, crazy right! Anyways, let's get into the food!!! So we got the tacos, 4 pastor and 4 asada and a horchata, came out to about $50. Pretty pricey, worth it? I don't know. The tacos were great, the asada has a char flavor and the pastor is freshly roasted and served with pineapple, the tortillas seemed to be made by hand as well and gave it that real authentic flavor. The horchata was a bit too sweet. I would recommend this place, but make sure you go when it is not busy. The staff were polite and helpful when ordering, they did not rush at all. They have 3 benches in the shade available to eat on. It is an outside dining in a clean environment.

Great place to eat if you're in the Downey or LA area. I'd say it's one of the best taco spots--my…read morewife and I really love it. I highly recommend the tacos, especially the carne asada and al pastor--they're the best on the menu. I've tried the quesadillas, but they weren't as tasty, and the tripitas weren't the best either. For the best experience stick with carne asada and al pastor. They have about three small tables on the side to eat, but there's no parking or restroom available. Bring hand sanitizer and be ready to park wherever you can (without causing any trouble). It's the LA area, so parking is always a challenge. But don't let that stop you from trying these tacos. Cheers!