I left another breakfast place after paying only for my beverages and headed straight to Jack's! It has been six minutes and my order has been taken, I have my beverage, and the waitress has been to my table twice already!! every table in here is full! So... customer service here is at an all-time high and I love it! I never received my breakfast order at the other place. I waited 39 more minutes and had to leave, I am hypoglycemic, and I really needed some food. I came to Jack's just so I can get some food in my stomach. It is not extremely loud here. The conversations can be heard, but they are very low key. This place is closer to my house too. I do love the food at the other place, and their menu. However, the service of that location is the worst I have ever seen here in Reno at any restaurant. Especially since I was made to feel like it was my fault that they had not asked me what I wanted for breakfast, after giving me coffee... I will definitely be back here at Jack's as often as possible! It's five minutes from my home and I don't have to drive as far as I did today to try to get something to eat and expect decent service! This is my second time here at Jack's, and I am blown away. I will not be traveling very far going forward.! I will stick to the other three locations of the franchised restaurant that I usually go to for a meal, but never again the one mentioned in the above comments! Jack's feels like a family, hometown, relaxing, and a customer service friendly place to come for a meal! I apologize for comparing the two, but I think it has to be said because I am blown away by how well I was taken care of here at Jacks, after an hour and a half, well... almost 2 hours after waiting at the other place! Jacks was s a Great place for Family and friends, and they made me feel welcomed unlike the other place I already mentioned! Please try Jacks for friendly service, attentive staff and a great place for great food and hospitality!! Has been 46 minutes, my food has been delivered. I have been offered dessert and containers to take my leftovers home, it's great to feel like a customer who is appreciated, valued, and cared for! To squeeze in, I won't be going back to your location, but the other three here in Reno area are amazing and really disappointing me but Jack's made it all better for me today as I made it through over 2 hours of needing something to eat, they took care of me here at Jack's and now my blood sugar levels are where whether they're supposed to be! Go dine out, where someone cares ! thank you so much Jacks!! read more

Jack's Cafe - Super Nachos - YUMMM - Breakfast & Brunch Near Me - Reno, Nevada

I had the Denver omelet and was unfortunately disappointed. The bell pepper (which included green only) was raw-- like not just underdone, raw, raw. The cheese wasn't fully melted (and there was a ton of it in addition to the generous amount on top). The omelet was very oily inside, and quality control wasn't there as I found 1.) a random cilantro leaf inside and 2.) a spot of some brown goop that I'm hoping was just pan fond from possibly using a pan that was previously used to cook something else (like fajitas possibly?).... My toast was also not up to par. The wheat bread was dry and a bit brittle and the toast wasn't warm. The butter (or butter substitute?) had not melted in and was just sitting on top like a paste. Our food came out at different times too so I'd recommend if you are there with a group not doing the typical wait-for-everyone's-food-to-arrive-before-eating type of thing. The service felt mixed. Several different people came by often enough (to check for coffee refills, etc.) but some were not warm and did not greet us with a smile. That didn't feel very welcoming. The ambiance isn't impressive. The outside signage doesn't look very good just thrown on top of some older beat up golden arches, but at least the inside looked like it was flipped. I did like that the tables felt spaced out enough that I didn't feel like a server could risk bumping into me with a tray like I have felt at some busier restaurants where the tables are more tight. And random, but I did notice some Hawaiian music was playing as we entered through the set of double doors (perhaps a nod to the previous restaurant?). Overall I might give Jacks a chance again as it seemed to be a standard breakfast place (and I liked that there was no wait for our party of 6 on a Friday morning during spring break) but I will not be ordering a omelet again. read more

Jack's Cafe - Denver Omelet (but bell peppers were raw and cheese could have been melted more) - Breakfast & Brunch Near Me - Reno, Nevada

Love the new location, loads of seating, the place is decorated really well, the new tables are cool with the Jacks logo on them, the place is really nice. The food didn't loose a beat, same old delicious menu staples. It was great to see all the familiar faces, the serving staff and our meal was perfect. Jacks is a tradition! read more

When we arrived found the cafe to be less crowded than expected. It looked clean but had a unique odor. We were seated immediately and asked for drink orders with our menu. The service was good and prompt. My wife had the Denver Omelette with scones which look spectacular and she said was delicious. I ordered the Chicken Fried Chicken with hash browns and sourdough toast. The chicken was good and seasoned well. The gravy was too thick and not very hot. I was not expecting gravy over the entire plate especially the hash browns. It was way too much gravy as you will see in the photo. The experience overall was not bad just not something I would choose again. read more

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Jacks on Wells in Reno. Excellent variety of food, all priced appropriately for hardy amt you receive. Service with a smile included too. Great coffee and other beverages. Scones made soft and to order in place of bread or biscuits. All their food at this location is excellent. Want something ask, they will if they can usually. Great parking. Atmosphere inviting and friendly. read more

Jack's Cafe - Right from kitchen by scone maker. Yummy - Breakfast & Brunch Near Me - Reno, Nevada

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I met my cousin for breakfast at this location. The ambiance was like a very warn out restaurant. The booth upholstery was very poor. Visible torn vinyl, collapsed padding in the seats. The floors were filthy. The waitress was very personable and brought our coffee immediately. I ordered the chili releno omelet with crispy home fries. The omelet was quite good though the Mexican sauce was very poorly done, and an excessive amount of crema was added. Sadly, the ambiance had an overwhelming nature to my experience. Not likely to return, absent a major cleanup or refurbishment. The food I would rate a 3 star, the staff a 4 star and the ambiance a 2 star or less. Composite score is a three. read more

Jack's Cafe - Chili releno omelette. - Breakfast & Brunch Near Me - Reno, Nevada

Little disappointed had to endure a hot environment. The waitress claimed the ceiling fans did not work. The food was fantastic. This part lived up to the Jack's dynasty. read more

We had lunch at the Jack's Cafe's newest location on Kietzke Lane (the same space that the old Lily's restaurant once occupied). We arrived at the restaurant a little after they'd opened for lunch service, so crowds were still a little light, and our 4-person party was seated almost immediately. The menu was vast. it listed so many choices for breakfast and lunch items, plus a selection of appetizers and a limited selection of desser. After the bus-person returned with our drinks (diet Pepsis, a lemonade and an iced tea), we placed our food orders with our server: a Cheeseburger, the Clubhouse sandwich, a Patty-melt and a "Lo Que Sea" or "Surprise Me" Special platter (comprised of steak topped with grilled onions, eggs (any style), refried beans and rice, and a chile relleno-- which sadly at the time I ordered, they were out, so the server just gave us a discount on the price) plus your choice of flour or corn tortillas, or your choice of toast. The food was tasty and prepared well, the portion size was plentiful, and the price was reasonable. The service was attentive and polite; the young lady that served us was genuinely nice. The restaurant had been remodeled and has a black-and-white decor theme; it's sleek and modern, and looks clean. Overall, we had a good dining experience and we will more than likely drop by again someday. read more

Jack's Cafe - Restaurant exterior - Breakfast & Brunch Near Me - Reno, Nevada

Not sure why they would not salt the eggs hash browns or steak. I'm extremely confused. The scones were good however drenched in whip cream a tad too much as they were soggy by time I got to eating them. Got order to go which may not have helped. read more

TL DR: not a great experience for us. Food is okay, ambiance is okay, service was off- maybe a super busy day? Looking for a quick breakfast after some fun family activities at Rancho my family and I were looking for a nice breakfast/lunch spot. We've passed by Jacks multiple times on the road so we decided to give it a try. Ambiance: 3/5 I believe this restaurant used to be a chain so you can see the bones of that, but it's accommodating for small and large parties. And the tables were cleaned. Service: 1/5 Initially the waitstaff was super friendly and kind with offering suggestions and taking our order. However it went down hill from there. No one checked in on our table once, our waters were not filled, and no one asked how our food was during the meal. I know restaurants get busy and they can be under staffed but not sure I can justify that experience. We were also sharing and requested an extra plate from 2 different people whom we had to flag down, both forgot the plate. Disappointed in service. Food: 2.5/5 Comparable to those larger chains like Dennys but supporting a local business is the redeeming factor. The pancakes were okay but lacked some flavor. The bacon was crispy. The price point was slightly higher than competitors. The blueberry waffles were better. I believe they were possibly frozen blueberries would have probably added more depth and complexity of flavor with some fresh blueberries. Crispy. read more

Jack's Cafe - Breakfast & Brunch Near Me - Reno, Nevada

Stop in this mid morning Sunday for breakfast and see a TikTok. Great place, big dining room, chill vibes. They were pretty busy I came between breakfast and lunch. Got an iced tea which was a little cloudy and bitter. Order the "Man Handler", 2 pancakes, 2 eggs over medium and 2 sausage links. Pancakes were a little rubbery, eggs cooked to perfect and standard sausage links. All in all everything was exactly as I like to a breakfast joint. Would highly recommend if you're not looking for a bougie or pretentious breakfast. I'll probably go the next couple days that I'm in Reno. Thanks! read more

This place behind the car wash has been here for a while, I really love the inside of this restaurant!! but I don't know what happened yesterday, when we came in, we were greeted pretty fast, sat down, and we ordered an Arnold Palmer, it was more lemonade than iced tea, there's probably only a quarter of a cup of iced tea on top of the lemonade and we stirred it and it was just way too sweet! Darn it!! he definitely did not know how to make an Arnold Palmer!! we usually get a sandwich and fries and share, and then we get a soup or salad! I ordered a cup of chicken tortilla soup and the husband ordered chili! He did not like the chili and my soup was too thick for me, so he ate my soup! We ordered a BLAT and fries! It was nothing to write home about, because there was no presentation, I don't think he really even cared to make the sandwich. It looked awful, ingredients were small on the inside, and it just wasn't eventful. I guess you would call it.! It was just like dumped on the plate with the pile of fries and I don't think that chef really cared about it whatsoever! I don't think we'll be back here, the owner was whistling in it about ripped my ears off. It was so shrill, it just wasn't a very comfortable environment.! The Server was fantastic by the way, very attentive! A+ to her!! Will stick with the other Jack's café! read more

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Food is always delish and such big portions. Always enough to take leftovers or share with someone. read more

Jack's Cafe - This was the breakfast burrito. It was delish!!! Wish it had a bit more sauce. If we're gonna eat it messy might as well load it up! - Breakfast & Brunch Near Me - Reno, Nevada

Very disappointing experience this morning. From the moment we walked in, the service felt cold and unfriendly. The person who seated us showed no warmth or basic customer service, and the tone was set right away. Our server came to the table without greeting us, asked for drinks, and when we said water, he said nothing and simply walked away. When he came back with the waters, he placed the glasses on the table very roughly. The whole environment felt uncomfortable and uninviting, unlike any other restaurant I have been to. I truly believe we were treated this way because we are Latinos. We decided to get up and leave and will not be returning. I hope this helps other people when deciding to go here! read more

Jack's service and food were both excellent! The food was hearty and fast. Roxy our server was courteous and attentive she made our meal here an excellent time. Would recommend and will return read more

Jack's Cafe - Chilaquiles rojos Country breakfast with fried chicken - Breakfast & Brunch Near Me - Reno, Nevada

First time at Jack cafe , great portions and wonderful food, service quick an pleasant. Fun place to have breakfast

I have not been to this Jack's in many years. I have been here long enough that I went here when it was a Sambo's restaurant. Pleased to see the place has been refreshed but not so much that it looked totally different, it looked as it always has and that's a good thing. Very attentive staff and the food we ordered was excellent. I don't say excellent usually, it was just a Denver omelet, a side of fruit and sourdough toast. The side of fruit was an option rather than an add on, really liked that. That omelet was cooked perfectly and I reiterate, my meal was excellent. I suspect I will make an excuse to go back and I know I will reorder that omelet. My son had the Rueben with a side of potato salad. I did try his potato salad and it tasted so chilled and so fresh. One minor thing that I very much enjoyed, the bill comes with a pen that has a pink ribbon rose on the top so you don't accidentally take it. Silly, but it really looked nice. An unexpected nice touch. Much better than a blue daisy! read more

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Love this restaurant! Great atmosphere. (Former Lili's) Franktown Corners. We love the great service we receive from Carla. Delicious garden eggs Benedict. I also love their Banana Strawberry Nutella creps combo with scrambled eggs & bacon. Can't wait to try their chicken fried chicken on our next visit. read more

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This was one of the closest place to the GSR casino, we didn't think food was as delicious as this we end up getting breakfast in the morning before heading back into Sacramento California. Service was excellent our waitress attended to us frequently which was a plus the place was very busy but she still manage to attention our service. The ambiance was not too loud but very modern and it felt like home going into this place. read more

Let me start with the location and amenities. Jack's (new location) is in a very run-down strip mall. Parking is adequate. Jack's shares a restroom with the other businesses in the strip mall. The day we were there the restroom did not have paper towels or air dryer, no soap, and no hot water. My first thought was if Jack's employees used this facility and if so, no soap, no hot water...oh my! I cannot comment on the toilet area. This discovery dimmed my initial joy at trying a new breakfast spot. The food. I had the veggie omelette (I added cheddar cheese for extra charge) with home fries and subbed a pancake for the toast (add $2.99). The omelette was generous with veggies and flavorful. The home fries were good but bland and needed onions, seasonings (other than salt). The pancake was cold. But, to be honest, with each bite I kept wondering where the employees washed their hands. Made the meal less enjoyable. You may ask why I didn't leave when I made restroom discovery. I had already ordered my meal. I would like to give Jack's another chance but the restroom situation will keep me away. read more

Wonderful service, restaurant looked great and the food was yummy! We loved it and will be back read more

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Wow! This place is so retro and old yet totally a hidden gem! So glad we tried it before getting back on the road. It reminded me of an old Lyons restaurant, only much larger. I ordered the ham and cheese omelette with fried potatoes. The potatoes were so fresh and perfectly fried. Not overly salted either. They tasted like fried mashed potatoes. My husband loved his plate of chicken fried steak and fluffy biscuits with delicious gravy. Huge portions served here. The server was great too. Came by a couple of times to check on us and refill our coffee cups. We'll definitely be returning here next time we visit the area. read more

Jack's Cafe - Chicken Fried steak with biscuits and gravy. - Breakfast & Brunch Near Me - Reno, Nevada

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Chilaquiles, biscuits and gravy/corn beef hash and chile relleno breakfasts. Everything was delicious 10/10 Add a side of scones read more

Jack's Cafe - Scones were absolutely delicious. More like a sopapilla maybe - Breakfast & Brunch Near Me - Reno, Nevada

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Gayle and I had breakfast here this morning after spending the night at the nearby GSR. The previous evening was a celebration of Gayle's birthday, which included a marvelous dinner at Beaujolais Bistro and seeing Chris Isaak perform at the Grand Theater. We found Jack's via one of those "Breakfast Near Me" searches and the restaurant was only about a mile away. After an easy drive (that could have been a long walk) from GSR, we entered a family diner vibe, complete with booth seating by the front window. Service was fast, friendly, and efficient. I ordered the "Man Handler" (2 pancakes, 2 eggs, and 2 pieces of sausage), which was very tasty and comfortably filling. The pancakes in particular did not bog down the meal like some "heavier" ones can. Gayle ordered from the Mexican side of the breakfast menu (see picture). That dish was more food than she could handle although she loved the taste and texture. Personally, having a version of breakfast nachos doesn't appeal to me, but there's more than enough variety here for everyone. We'd happily come back again, if we're in the neighborhood again. Jack's is also a good alternative for GSR guests who want something better than their offerings and don't mind the short journey back and forth. read more

Jack's Cafe - Gayle's Choice - Breakfast & Brunch Near Me - Reno, Nevada

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If you haven't dined in at this Jack's; you're missing out! Seriously check it out and do me a favor and have some scones with your meal. You can thank me later! My family loves breakfast and I'll make it for dinner, but when I don't we'll have it while being out. I can only say so much about a local joint that I love. They do it right all the way through. I dined in a few weeks ago with a friend on a Sunday. We were seated upon arrival, thank goodness because it was my post workout meal and I was starting to get hangry. I didn't hesitate to order my coffee, a water, my scones of course and a second order for my friend. I went with the eggs benedict; less guilt with my hollandaise on the side. My friend had the cornbeef hash and house potatoes. Old school humble diner ambiance. I'm sure the booths are original from day one. Who cares if they serve the best food?! The waffles and their ham steak are just a few of my family's favorites. Service was great and the our busser kept my coffee coming! The food is served hot and fresh. Prices are fair and you get a bigger bang for your buck. With the rates of inflation I'll take it. I know I'll be back in the very near future. This local joint is a must try! read more

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Love the new Jack's Cafe location on Kietzke Lane!! Same great service and delicious food!!

Great food and wonderful ambience. Wait staff was slow and not very cordial. I would recommend because the food was good.

I'm a fan of a savory breakfast. Spicy. Mexican. One of my faves is Huevos Rancheros.... About as historically a Mexican breakfast as Chicken Fried Steak and Eggs is American. Unfortunately, Jack's version of HR is not something I'll order again. The ranchero sauce is tomato-based and is a bit too sweet for my taste. The portion is large, decently priced at $15.99, served with crispy-cooked home fries and a dollop of tasty guacamole and sour cream. It was also unfortunate that the server didn't check the roll of tortillas before he gave them to me... I ordered flour; he delivered corn. Disappointing, but a friend's Classic Eggs Benefict and mother's Smokey Breakfast were to their liking. read more

Jack's Cafe - Egg Benedict, Smokey Breakfast, and Huevos Rancheros - Breakfast & Brunch Near Me - Reno, Nevada

Staff members were friendly and kind. Food was delicious and more than enough. Plenty of room, and clean restaurant. Thank you!

Love the new location. Worth the further drive! The staff is friendly and always has a smile!

Everything was perfect! We will be going to their location on Kietzke! Philly Omelette was awesome! Service was amazing! read more

Jack's Cafe - Philly Omelette! Don't mind the ketchup, that's a me thing! - Breakfast & Brunch Near Me - Reno, Nevada

With high reviews decided to try this place out. Was fairly disappointed with the food. And quality of the food for its price. Ordered the avacado omelette. I ordered the old style hash browns which was very dry. This gives a atmosphere of an old style denny's. The food was over priced for its quality. read more

Jack's Cafe - Breakfast & Brunch Near Me - Reno, Nevada

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We enjoyed the nice waiters, very attentive. We get great position sizes for our food orders. The food is good. They serve breakfast and lunch options. This place is family friendly and convieniant for larger parties. read more

Jack's Cafe - Pancake breakfast - Breakfast & Brunch Near Me - Reno, Nevada

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We came in for a late brunch. 1 hour before closing to be exact and we were not disappointed! We were greeted and sat immediately. Both the hostess and our waitress "Evelyn" were speedy and friendly! The FOOD is not just fresh and delicious it has a homemade taste to it that takes it over the top for me!!! Portions are also more than reasonable for the price. A quaint hole in the wall that should be on your list of breakfasts spots in the Reno/Sparks area. read more

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I came here with my grandpa to enjoy some breakfast after a bit of driving around today. The interior was nice and quaint with a nice piece of art in one wall, while the rest of the walls were pretty simple. A nice little quiet place. Our waitress was kind and did a good job of serving us quickly. Though it took a while for our food to get to us. I ordered the Meat Lovers Omelet and it was alright. The omelet tasted pretty nice, though there was some very dry meat inside, though with ketchup it was better. The toast was very pleasant! The fries however were a bit tough and not completely cooked. Overall I say this is a fairly nice place to come and eat! Though, fair warning, the price is a little on the high side. Otherwise you'll enjoy your meals here! read more

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Decided to get take out breakfast on Sunday morning. I called in an order for the classic eggs benedict with home fries,The man handler, and strawberry Belgian waffle with scrambled eggs and sausage. My husband loved the eggs benedict the hollandaise was perfect. The Belgian waffle was yummy, the fresh strawberries were good, but it was missing like a strawberry sauce like a compote so it could soak into the waffle. My son said the pancakes were flavorless. They just tasted like dough. Pancakes should be edible by themselves without syrup. Need a little sugar into the batter. The service person at the register was friendly and got my to-go order for me. I double checked it to make sure everything was there. Worst thing ever when you get home and something isn't there. Everything was there..thank you for your service pancakes need some work. Make a fresh strawberry compote for the waffles- that would be awesome! read more

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Very homie Mom and Pop diner. Nice staff, place has similar food, vibes and decor to Norms restaurants in L.A. Did not have any turkey bacon or turkey sausage tho. (I have an allergy to pork). Had the French toast plate and coffee. read more

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The food and service were excellent! The restaurant was very clean and nicely decorated, it has a very airy feeling with vaulted ceilings.

Fast, great customer service. The menu is so expansive with options, and it was delicious, better than home breakfast! I would definitely go back again! read more

Charging extra for a to-go coffee after you've already dined in is wild work in this economy