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    Jack's Cafe

    3.9 (406 reviews)
    Open 7:00 am - 2:00 pm
    Updated 1 week ago

    Jack's Cafe Photos

    Business Info

    JACK'S CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Recommended Reviews - Jack's Cafe

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    Reviews With Photos

    Crepes
    Luis L.

    First time here, since jack's took over. I really enjoyed the Crepes they were delicious a d very well loaded. The biscuits and gravy, we're savory and very very delicious. It was nice, not so crowded for a sunday morning service was great and always came to check up hand me refilling my coffee. Nice place for breakfast, or brunch, definitely recommend them.

    Scones, crepes, pancakes
    Hazel L.

    We've been meaning to try this location ever since Lily's closed down. Food was good. Coffee was always topped off. Service great. We'll be back!

    Denver Omelet (but bell peppers were raw and cheese could have been melted more)
    Laura C.

    I had the Denver omelet and was unfortunately disappointed. The bell pepper (which included green only) was raw-- like not just underdone, raw, raw. The cheese wasn't fully melted (and there was a ton of it in addition to the generous amount on top). The omelet was very oily inside, and quality control wasn't there as I found 1.) a random cilantro leaf inside and 2.) a spot of some brown goop that I'm hoping was just pan fond from possibly using a pan that was previously used to cook something else (like fajitas possibly?).... My toast was also not up to par. The wheat bread was dry and a bit brittle and the toast wasn't warm. The butter (or butter substitute?) had not melted in and was just sitting on top like a paste. Our food came out at different times too so I'd recommend if you are there with a group not doing the typical wait-for-everyone's-food-to-arrive-before-eating type of thing. The service felt mixed. Several different people came by often enough (to check for coffee refills, etc.) but some were not warm and did not greet us with a smile. That didn't feel very welcoming. The ambiance isn't impressive. The outside signage doesn't look very good just thrown on top of some older beat up golden arches, but at least the inside looked like it was flipped. I did like that the tables felt spaced out enough that I didn't feel like a server could risk bumping into me with a tray like I have felt at some busier restaurants where the tables are more tight. And random, but I did notice some Hawaiian music was playing as we entered through the set of double doors (perhaps a nod to the previous restaurant?). Overall I might give Jacks a chance again as it seemed to be a standard breakfast place (and I liked that there was no wait for our party of 6 on a Friday morning during spring break) but I will not be ordering a omelet again.

    Super Nachos - YUMMM
    Teresa B.

    I left another breakfast place after paying only for my beverages and headed straight to Jack's! It has been six minutes and my order has been taken, I have my beverage, and the waitress has been to my table twice already!! every table in here is full! So... customer service here is at an all-time high and I love it! I never received my breakfast order at the other place. I waited 39 more minutes and had to leave, I am hypoglycemic, and I really needed some food. I came to Jack's just so I can get some food in my stomach. It is not extremely loud here. The conversations can be heard, but they are very low key. This place is closer to my house too. I do love the food at the other place, and their menu. However, the service of that location is the worst I have ever seen here in Reno at any restaurant. Especially since I was made to feel like it was my fault that they had not asked me what I wanted for breakfast, after giving me coffee... I will definitely be back here at Jack's as often as possible! It's five minutes from my home and I don't have to drive as far as I did today to try to get something to eat and expect decent service! This is my second time here at Jack's, and I am blown away. I will not be traveling very far going forward.! I will stick to the other three locations of the franchised restaurant that I usually go to for a meal, but never again the one mentioned in the above comments! Jack's feels like a family, hometown, relaxing, and a customer service friendly place to come for a meal! I apologize for comparing the two, but I think it has to be said because I am blown away by how well I was taken care of here at Jacks, after an hour and a half, well... almost 2 hours after waiting at the other place! Jacks was s a Great place for Family and friends, and they made me feel welcomed unlike the other place I already mentioned! Please try Jacks for friendly service, attentive staff and a great place for great food and hospitality!! Has been 46 minutes, my food has been delivered. I have been offered dessert and containers to take my leftovers home, it's great to feel like a customer who is appreciated, valued, and cared for! To squeeze in, I won't be going back to your location, but the other three here in Reno area are amazing and really disappointing me but Jack's made it all better for me today as I made it through over 2 hours of needing something to eat, they took care of me here at Jack's and now my blood sugar levels are where whether they're supposed to be! Go dine out, where someone cares ! thank you so much Jacks!!

    Chili releno omelette.
    Robert M.

    I met my cousin for breakfast at this location. The ambiance was like a very warn out restaurant. The booth upholstery was very poor. Visible torn vinyl, collapsed padding in the seats. The floors were filthy. The waitress was very personable and brought our coffee immediately. I ordered the chili releno omelet with crispy home fries. The omelet was quite good though the Mexican sauce was very poorly done, and an excessive amount of crema was added. Sadly, the ambiance had an overwhelming nature to my experience. Not likely to return, absent a major cleanup or refurbishment. The food I would rate a 3 star, the staff a 4 star and the ambiance a 2 star or less. Composite score is a three.

    Seating area
    Larry G.

    When we arrived found the cafe to be less crowded than expected. It looked clean but had a unique odor. We were seated immediately and asked for drink orders with our menu. The service was good and prompt. My wife had the Denver Omelette with scones which look spectacular and she said was delicious. I ordered the Chicken Fried Chicken with hash browns and sourdough toast. The chicken was good and seasoned well. The gravy was too thick and not very hot. I was not expecting gravy over the entire plate especially the hash browns. It was way too much gravy as you will see in the photo. The experience overall was not bad just not something I would choose again.

    Right from kitchen by scone maker.  Yummy
    Angela D.

    Jacks on Wells in Reno. Excellent variety of food, all priced appropriately for hardy amt you receive. Service with a smile included too. Great coffee and other beverages. Scones made soft and to order in place of bread or biscuits. All their food at this location is excellent. Want something ask, they will if they can usually. Great parking. Atmosphere inviting and friendly.

    Ryan W.

    TL DR: not a great experience for us. Food is okay, ambiance is okay, service was off- maybe a super busy day? Looking for a quick breakfast after some fun family activities at Rancho my family and I were looking for a nice breakfast/lunch spot. We've passed by Jacks multiple times on the road so we decided to give it a try. Ambiance: 3/5 I believe this restaurant used to be a chain so you can see the bones of that, but it's accommodating for small and large parties. And the tables were cleaned. Service: 1/5 Initially the waitstaff was super friendly and kind with offering suggestions and taking our order. However it went down hill from there. No one checked in on our table once, our waters were not filled, and no one asked how our food was during the meal. I know restaurants get busy and they can be under staffed but not sure I can justify that experience. We were also sharing and requested an extra plate from 2 different people whom we had to flag down, both forgot the plate. Disappointed in service. Food: 2.5/5 Comparable to those larger chains like Dennys but supporting a local business is the redeeming factor. The pancakes were okay but lacked some flavor. The bacon was crispy. The price point was slightly higher than competitors. The blueberry waffles were better. I believe they were possibly frozen blueberries would have probably added more depth and complexity of flavor with some fresh blueberries. Crispy.

    Restaurant exterior
    Myrna S.

    We had lunch at the Jack's Cafe's newest location on Kietzke Lane (the same space that the old Lily's restaurant once occupied). We arrived at the restaurant a little after they'd opened for lunch service, so crowds were still a little light, and our 4-person party was seated almost immediately. The menu was vast. it listed so many choices for breakfast and lunch items, plus a selection of appetizers and a limited selection of desser. After the bus-person returned with our drinks (diet Pepsis, a lemonade and an iced tea), we placed our food orders with our server: a Cheeseburger, the Clubhouse sandwich, a Patty-melt and a "Lo Que Sea" or "Surprise Me" Special platter (comprised of steak topped with grilled onions, eggs (any style), refried beans and rice, and a chile relleno-- which sadly at the time I ordered, they were out, so the server just gave us a discount on the price) plus your choice of flour or corn tortillas, or your choice of toast. The food was tasty and prepared well, the portion size was plentiful, and the price was reasonable. The service was attentive and polite; the young lady that served us was genuinely nice. The restaurant had been remodeled and has a black-and-white decor theme; it's sleek and modern, and looks clean. Overall, we had a good dining experience and we will more than likely drop by again someday.

    Chicken tortilla soup
    Kelly B.

    This place behind the car wash has been here for a while, I really love the inside of this restaurant!! but I don't know what happened yesterday, when we came in, we were greeted pretty fast, sat down, and we ordered an Arnold Palmer, it was more lemonade than iced tea, there's probably only a quarter of a cup of iced tea on top of the lemonade and we stirred it and it was just way too sweet! Darn it!! he definitely did not know how to make an Arnold Palmer!! we usually get a sandwich and fries and share, and then we get a soup or salad! I ordered a cup of chicken tortilla soup and the husband ordered chili! He did not like the chili and my soup was too thick for me, so he ate my soup! We ordered a BLAT and fries! It was nothing to write home about, because there was no presentation, I don't think he really even cared to make the sandwich. It looked awful, ingredients were small on the inside, and it just wasn't eventful. I guess you would call it.! It was just like dumped on the plate with the pile of fries and I don't think that chef really cared about it whatsoever! I don't think we'll be back here, the owner was whistling in it about ripped my ears off. It was so shrill, it just wasn't a very comfortable environment.! The Server was fantastic by the way, very attentive! A+ to her!! Will stick with the other Jack's café!

    This was the breakfast burrito. It was delish!!! Wish it had a bit more sauce. If we're gonna eat it messy might as well load it up!
    Amanda P.

    Food is always delish and such big portions. Always enough to take leftovers or share with someone.

    Chilaquiles rojos   Country breakfast with fried chicken

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    6 months ago

    Love the new Jack's Cafe location on Kietzke Lane!! Same great service and delicious food!!

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    3 years ago

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    6 months ago

    Love the new location. Worth the further drive! The staff is friendly and always has a smile!

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    2 years ago

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    8 months ago

    The food and service were excellent! The restaurant was very clean and nicely decorated, it has a very airy feeling with vaulted ceilings.

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    9 months ago

    Charging extra for a to-go coffee after you've already dined in is wild work in this economy

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    11 months ago

    Food is good , service is fast !!!!!! Location is easy to find , lots of parking , friendly staff

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    2 years ago

    Delicious! I ordered my eggs over medium and they were definitely over easy but still delicious. Totally recommend!

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    1 year ago

    food and service are excellent , I recommend to all my friends and family. thank you for the great food and service people, YOU ROCK!!!!

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    3 years ago

    Great food, excellent service and large servings. Will definitely be back . Would like to try more entrees.

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    Page 2 of 11

    Ask the Community - Jack's Cafe

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    Full Belly Deli - Mill Street - brought my sandwich on a hike

    Full Belly Deli - Mill Street

    4.3(548 reviews)
    1.3 mi
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    In Reno for the weekend, my brother sent a text that says MUST EAT HERE.. DONT SKIP THE JALAPENO…read moreCHEESE BREAD! So we ordered!! I used the website and placed the order with ease, we paid and it stated the order would be ready at 2:50 pm. At 2:49 I got a text stating the order was ready. Order Cuban on oregano parm bread Trip tip with blue cheese add mayo, slaw on the side on jalapeno cheese bread. The order was picked up with ease, arrived at the house at 3:45. The sandwiches were much larger than expected, and were still nice and warm. Opened the bag to find each sandwich was wrapped and clearly labeled. The herb flavors were present in the Cuban, the pickles were mighty tasty offsetting the fat, and the vinegar in mustard tied it all together and the warm fresh crusty bread... OHHHHH MYYYYY!!! Greatttttt sandwhich! Jalapeno cheese bread with trip tip was MF FIRE !! I'd never imagine blue cheese and trip tip with jalapeno and spinach. Wowwwww it worked.. let's talk quality... quality aromatic blue cheese with a nice punch to it.. it almost melted into the bread!! The perfectly large chunks of wilted spinach from the heat of the meat, and the breaddddddddddddddd.. salty, slightly spicy from the jalapeno ... WOW NEW FAVORITE!! This sandwhich has me wanting to make some bread and find just the right blue cheese!!! SORRY BUT I DONT LIVE HERE AND HAVE TO HAVE IT!!! Will I return? HELLLLLLLLLLLLLLLLLLLLLLLLLLLLL YEAHHHHHHHHHHHHHHHHH

    I came here because of Diners Drive inns and dives. And although I can give a bad review I was not…read moreimpressed. To be fair I only tried one item, the Thai chicken wrap and it wasn't bad but it was a huge mostly cabbage presentation. Really there was very little chicken in it. I couldn't detect any peanut flavor in the Thai chicken sauce. Perhaps I should have tried a different item? The service was great, atmosphere was non existent, it's a bleak boring dining area. The only cool thing was the stickers on the front window. If I get back to Reno this place would be low on my return list.

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    Beloved's Bakery & Cafe

    Beloved's Bakery & Cafe

    4.4(400 reviews)
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    Fantastic pastries and sandwiches! I absolutely love coming here for lunch too. Their shrimp and…read moregrits is fantastic, and I've heard their poboy sandwich is superb! Drinks are yummy too! Only downside is seating can be hard to find, and the lines are usually out the door. That says something about the quality of the food though!

    Beloved has improved compared to their early days when I first visited them. They originally had an…read moreidentity crisis entering the trendy bakery market here in reno. It was a bit chaotic and confusing what made them different from any new bakery. Initially a lower value priced quality focused offering to rival perenn i believe they finally hit the spot. Their breads actually now have their character, right texture, flavor and freshness. The customer service has also improved. Staff is much friendlier than early days. I had the grinder sandwich and ate every single bite because it was so delicious. The crack and crumble of the bread was like a banh mi sandwich but filled with Italian ingredients. The only downside is their space is a bit tight for the amount of business they bring in and timing is essential to enjoy your experience here if you can grab a seat at the right time. We definitely added them back to our regular list of places to visit for our bakery needs on the mornings and weekend brunch.

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    Jack's Cafe - breakfast_brunch - Updated August 2026

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