Went in today at 11:30 with mom and got two "create your own" salads. When we went to order, there were 3 employees standing behind the register, socializing and one was on their phone, doing nothing. There must be a better way to utilize these workers. When the salads came, my mom's was missing her apples, and mine was missing the croutons. It's pretty annoying to carefully choose your 6 toppings and then not get them all. The employees need to socialize less and concentrate more on their job. read more

Great food. Fast service. Would definitely reccomend. The steak salad is amazing.......

Haven't been to Jack's at Loehman's in a while. In the past I would have given 5 stars. Went last night and my wife and we both had our usual choose your own salads. Ordering from a list of items at the cashier did not work. It is faster if you can see and select the choices. Another problem with this method, they now deliver the salads to the table. They had no idea which was which. We both ordered Balsamic dressing and neither of us could taste any vinegar making for a bland salad. This could have been an off night. Will try again. Hopefully it will be better. read more

Me and my family come and eat here often food is always great and if there's ever any issues they fix it immediately the steak salad,Chinese chicken salad and tri tip barbecue sandwich are my three favorites not to mention the jack fries read more

Came in on a Tuesday around 11:45am right before it got slammed with the lunch crowd. Food was good. I got the cajun chicken sandwich. Took awhile longer to come out than the salads that my coworkers ordered. Everything was fresh and had food flavor. read more

Jack's Urban Eats - Cajun chicken sandwich - Sandwiches Near Me - Sacramento, California

The food is great, but be sure to check your take-out order before you leave to be sure it's correct. The last two times I've been there, they have omitted items that were ordered. It shouldn't be necessary to check whether orders are accurate. That's their job! Having said that, I'm glad Jack's has remained open throughout the pandemic. read more

People around these parts love them some Jack's. It's apparent when you walk in to a long line during any day at any time. I'm one of those people, which is why I panicked when I drove to their Loehman's Plaza location only to find they were...gone. Thankfully, my panic subsided when I discovered they had moved three doors down to the old Scott's Seafood location. The new expanded space is more conducive to the long lines. Within minutes after we walked in, the line was already stretching halfway across the restaurant. Fortunately, it moved fast and we were able to order within minutes. My wife opted for her usual make-your-own salad but regretted ordering it with the red wine vinegar dressing because it is so sweet. I went with one of my favorite standard menu items: the cajun chicken sandwich. The cajun seasoning, combined with the mango salsa garnish, is a fantastic combination. However, the chicken all too often seems to be on the dry side. If more care was put into cooking the chicken to its juiciest perfection, I could give this experience the full five stars. Pro tip: When ordering a salad, opt for the smaller size. It saves you a couple bucks and is virtually as large as the big one, which is far too much for most people anyway. read more

Jack's Urban Eats - Urban fries - Sandwiches Near Me - Sacramento, California

Although they have a nice large outdoor dinning area. It is unclear how, who, and where to exactly order? Also confusing is if you should get your own napkins & utensils or if they will bring it out with the food. I had the Turkey sandwich and my friend a salad with urban fries. My sandwich was bland and not fresh, the bread was headed to the stale side. I was so disappointed because I've had good food and better service in Natomas... read more

WHY WE WENT HERE: - catch up lunch with a friend THE LOOK (FROM THE OUTSIDE): - in a plaza, so there's a lot of other food businesses around - lots of outdoor seating - you can already tell from the outside that it was packed, which always makes me more excited to eat because that means (at least to me) that the place is doing something right to get people lining out the door THE LOOK (FROM THE INSIDE): - hustle and bustle of lunch rush - a lot of people with good company eating good food THE MENU/THE SETUP: - there are menus provided in little boxes on the wood panelling separating the line from the indoor seating as well as the wrapped line before ordering - ordering is like at Chipotle - you see pretty much everything the workers are doing - the cooking, the salad/sandwich making, etc. which is something a lot of people these days value because they like to physically see what is being put in their food and how it is being prepared - after ordering, if it isn't a salad, you're given a number (self-seat) to put onto the mini metal rack on your table to be delivered to you once your food is ready WHAT WE ORDERED: - Santa Fe Chicken Salad - Jack's Classic - (family size) Garlic Fries THE TASTE: - my friend and I both devoured everything - all food was on point and super delicious CUSTOMER SERVICE: - friendly - enthusiastic - professional read more

Oh my what happend? It use to be so good. It is absolutely horrible. Tri-tip salad was more like a red onion salad with super dry meat. Actually the chicken sandwich and cheese steak sandwich was also not good. Jacks you had such a good thing going..... read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

Always good. Urban fries are a must with the original tri-tip sandwich. Jack's is always in our rotation.

Did an online order for two caesar salads and there were absolutely zero croutons (one of only 4 ingredients that come in the salad lol) but it was ready quickly and it was still a good salad, so I feel like 3 stars is good enough read more

Their sandwiches and fries are amazing! If this is your first time here, you definitely have to try the urban fries! Urban fries are skinny crunchy fries drizzled with spicy oil, blue cheese and cilantro dusted on top! One of my favorite is the tri tip sandwich. It is freshly carved while you order and melts in your mouth when you eat it. Mmm I'm coming back soon! read more

This is exactly how you earn a 5 star rating from me! 1. Great service 2. Great food 3.reasonable price 4.clean establishment JACK'S URBAN EATS MEETS ALL THESE REQUIREMENTS FOR ME! I will definitely be coming back for more! read more

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If mediocre was a restaurant this would be it. The Mac n cheese is atrocious. Literally noodles with heavy cream, ZERO CHEESE. Extremely offensive to a Mac n cheese connoisseur such as myself. Also got the Cesar salad, much better than the Mac but still just ok. My bf said the tri tip was good, which is why I'm giving away this place two stars instead of one. Service was nothing memorable either. Over all I will most likely forget this entire encounter and definitely have no desire to return. read more

Jack's Urban Eats - Mac n cheese is pure garbage - Sandwiches Near Me - Sacramento, California

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They've Sacramentenized the blue plate!! I would have never guessed Jack's would become "comfort food" to me. Part delusion, part deliciousness...combined, give me that warm, goodness feeling! In part it has to do with the Trader Joe's affect - it must be healthy if there is a salad bar option. If making your own salad seems too high maintenance, then I highly recommend two salads: 1. The Steak Salad & 2. The Cesar Salad. The vinaigrette on the steak salad is great tasting and not overbearing or too acidic. They add freshly grilled steak (to your order), croutons, blue cheese, onions, and crasins (I trade out for corn)...all atop a huge helping of spring mix - coming in at around $9.50, no half orders, go BIG or go HOME! The Cesar Salad has great flavor, but the GAME CHANGER is adding bacon - the lovelies that work behind the counter let me in on this little secret awhile ago. This addition makes it yelp-tastic, I promise. Too keep it least healthy as possible, you best order the Urban Fries. For someone who can't stand spiciness, I forsake my burning mouth and eat these delicious fried starch sticks slathered in blue cheese sauce, chili flakes, and chili oil. Sounds extra spicy, it pretty much is...but it's worth the pain. Newbies and most regular people don't really know how the order line works - or they are just too nice and don't want to look like they are cutting. It is cafeteria style ordering, however the lanes merge into one. Horrible set up, but they haven't changed it in years...so I don't think they will. Essentially there are two stations -salad station and everything else station, but you can't really decipher which line is where. You pretty much end up asking everyone in line - Salad? Sandwich? Most are going for the healthy salad option, which means you can skip a head and head to the carver to place your order...as 15 pairs of eyeballs are burning into the back of your head - but I swear, this is appropriate Jack's behavior. It's not so baller-on-a-budget for your wallet. But, in the end I think the price is almost worth the food. Their helpings are large, especially if it is a to-go order. These little nuggets of tastiness are sprinkled around the area - this one is the OG! Keepin' Sacto happy one salad or urban fry at a time! read more

I really really don't understand the hype... They are just salads people!!! Food- 2/5. There is nothing here that I love. Or even really like. Or crave. The closest thing that comes close would be their Urban Fries which are french fries topped with blue cheese, chili oil and chili flakes. They are good and tasty, but once you get halfway though, you are out of toppings and stuck with plain french fries. For the extra $$$ they could include some extra toppings. The portion size for a small order of fries is enough to feed 2-3 people though. I am a huge mac and cheese lover, but their mac and cheese is bland, flavorless, and the shells are over cooked. The salads are salads. Anyone can put toppings on lettuce. The salad portion size is really big though and the small is more then enough for two meals. I cannot speak for the sandwiches since I'm a vegi. Atmosphere- 5/5. They recently moved to a bigger space which is very nice and big and open. Very well done and had a nice vibe. Just try to avoid the Lunch rush where the line spills out into the dining room. Service- 2/5. Rushed, few words. Staff seems to try and avoid eye contact and pleasantries. Vegetarian Friendliness- 3/5. Salads and Fries are vegetarian. All Sandwiches but one are not, which is very disappointing. Sides are vegi friendly as well. So if you are vegetarian and want a salad and a side this is the place. If you want anything else, go somewhere else. Overall- 2/5. I guess I just don't get the place because my coworkers love it. When they drag me here (which isn't often) I end up getting Urban Fries and having something else back at the office. I think all the flavor and joy must be in the meat... Because it's not anywhere else. read more

The bahn mi sandwhich was delightful. I hope they keep that menu item! I had a side of mashed potatoes and gravy(unnecessary) which was tasty also, I would just ask for another side of gravy along with it. read more

Food was good i got the tri tip sandwich and garlic fries my kids got the tender and fries the staff was very nice and friendly clean atmosphere as well. read more

Tonight I ordered a Build Your Own salad with an extra 3 oz of turkey. This is my standard order every week when I go there, but this evening I opted for white/dark meat combo and to go. When I got home several hours later, I opened it up to find a pile of 'scrap meat' on my salad which included some of the skin, gristle and tendon. On top of the unappetizing look of it, the turkey had a rancid oily smell to it. I'm extremely ticked that someone felt this meat qualified to be served and did I mention that I paid $6.00 extra for this garbage? If I had a dog, I wouldn't feed this to it. Needless to say, tomorrow morning I will be blistering the Manager's ears. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

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This is my 2nd time being here and it is so good. I have had the sandwiches before but haven't had the tri tip one yet. I ordered it and it was so good! The bread was so tasty and fresh. I also ordered the urban fries and they weren't my favorite. I think they should put the aoli sauce (I think it is) in a bottle and lightly put it over the fries. I would definitely recommend this to anyone. The salads look so good and I think I will get that next. The cleanliness of this place is awesome! The feel is just like a Chicago beef place. Got to love it! read more

Jack's Urban Eats - Urban fries! And tri tip sandwich gone! - Sandwiches Near Me - Sacramento, California

great place for a fat guy to order a salad...it's sorta like a salad except big fatty style...all you heifers out there will not be disappointed. You can get basically a fruit bowl sized salad with all sorts of delectable blue cheese vinaigrette poured all over it with steak...yeah ...eat healthy you big liar pants!! I usually go to the original midtown location, however this location is a bit nicer... i.e. you dont have the scenic view of the 18th street with all the jawa like homeless peeps coming up trying to bum change off you whilst your dipping into your urban fries. Plus if your a downtowner you wont run into anyone you know...which is always a plus anyways, tonight i had the bbq steak sandwhich ....pretty f-ing tasty..but really there's two main things you have to get when you go to jacks... 1. mac & cheese... f you if you dont like it...that shits the proverbial bomb. 2. urban fries... omg so delicious...uuuhhh spicy blue cheese..hells yeah. now...if only they could combine the two p.s. the place is always crowded but they get through the lines fast....so dont be intimidated by the massive folk in line for their "health conscious dinner" read more

We've been here before and liked it, but this time they were really missing the mark. We shared two items: the Blackened Salmon Cobb and the Turkey Brie sandwich. The sandwich tasted good but was pretty small (smaller than it used to be). The salmon in the salad was not "blackened"; instead it was loaded with cajun seasoning and was drier than anything. The avocados in the salad were spotted with as much brown as green. Yuck! read more

I love jacks but lately the food has been so so. We can in tonight and ordered salads. The meat was still mooing it was way to raw. My salad was so small and full of welted lettuce. The prices just don't reflect the quality and service. read more

Jack's Urban Eats - Jacks has a Christmas tree! Mommy take my picture! -Gianna - Sandwiches Near Me - Sacramento, California

Ordered online and Jack's got almost everything wrong. Do not go here was a hot mess and sucks really bad

THAI SALMON SALAD = fuckin' delicious!!!!!!!! BBQ TRI-TIP SANDWICH = fuckin' delicious!!!!!!!!! MASHED POTATOES = fuckin' delicious!!!!!!!!! Enough said. =) Definitely in competition w/ Plutos. Don't know which is better. Both extremely tasteful, yet both are a little pricey. Hands down, its still a tie. read more

Jack's Urban Eats - bbq tri-tip sandwich - Sandwiches Near Me - Sacramento, California

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Terrible dinning experience. I was at the front of the line waiting for one of five employees to take my order. I waited over five min before I walked out. Nobody acknowledged my presence and they were not even busy. Walking over to beach hut next door read more

I went here after work around 6pm on a Thursday. It was busy but, the line was moving fast. I ordered a special made salad with steak. It was amazing they also have a select variety of beer I have a track 7brewing company panic. I sat down in the dining area and proceeded to eat my meal which was fabulous o even had left overs. Everything I purchased came to be around $15. The parking lot is busy most of the time so parking is hard to find. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

I'm glad I got to try this place out. With that said, I got there at lunch time when they were super busy which I wasn't complaining because the line went by super fast. I got the Mac and cheese while my friends got the turkey sandwich I believe and steak salads and one of there soups, which I do not know what it is, and also 2 garlic fries and 2 urban fries. Btw, there urban fries were bomb!!! The food was so good i was a bit speechless. It wasn't over priced either so good food good price!! However there is a lot of dining tables where you can sit inside but majority of the tables were just tables just for 2 so we couldn't sit inside since all the bigger tables were taken and since then we had to eat outside & it was super cold so that was a negative.. Not to bad though, but they should have more bigger tables since there are so many families that come and enjoy meals here. Most definitely coming back next time. Super excited for my next visit as well! read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

Meal- 10/10 Environment- 0/10 They've had many vehicles broken into in their parking lot and displayed no warnings to customers, they even admitted that multiple staff have had their vehicles broken into. When I spoke to the manager he gave me the property manager's number, which was no longer in service.. When I confronted the security guard he was praying with a patron on the side of the building and not even paying attention to the fact that my car had 3 broken windows on his watch. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

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You have the worst customer service ever! Brianna your cashier is worthless and doing your restaurant a huge disservice. Then Kim , a manager tried to step in and made the situation worse. Your tri tip sandwich was mostly grizzle and not edible, we were gagging on it. Please train your workers to listen to customers , be respectful and professional. You would benefit from sending them to a training so they know how to treat and work with the public. DO NOT PATRONIZE THIS PLACE - they're AWFUL. read more

I'm so glad that Jack's moved into Scott's Seafood old location. Where they were at before (which is now occupied by Beach Hut Deli) was way too cramped and got crowded easily. We got there around lunch hour on a Sunday and the place was pretty empty with only about three people in line in front of us. I got my usual (chicken strips with Mac and cheese). The dude who took my order was quick and thorough and kept the line moving since more people started showing up. The best thing about this newer location is that there are plenty of tables! At most Jack's locations, if you have more than two people, you sometimes have to stand and wait for a bigger table to open up. Here, there were plenty of tables and space to walk around. Once we all sat down, we were brought our food quickly and the orders were all correct. I happily finished my Mac and cheese (gooey and melty cheese - yum!) and my chicken was freshly cooked and not overly crispy and dry like some chicken strips can be. The fries were awesome and I loved dipping them in the BBQ sauce. This is definitely my fave Jack's location so far, I will be back again! read more

Wouldn't recommend based upon customer service, order was wrong and took over 7 calls to get in touch with a live person at the restaurant. Don't bother leaving a tip, they clearly don't understand what customer service is. Highly recommend more training. I'll never tell anyone to go there. Negative word of mouth about this place. read more

Jacks!! Yes!!! If you're up in sac for a bit and you wanna go to somewhere that's sort of a midway of a restaurant and fast food chain, then come here! I definitely recommend the.. - tri-tip sandwich - urban fries Both of these go great together!! The fries are probably the best fries I've ever had. The tri-tip sandwich is enough to split between two. The service is also usually fast. read more

This is a nice spot for sandwiches and salads. I had their bbq chicken and create your own salad. Mac& cheese is pretty tasty as well. Go here if you want to splurge on lunch or dinner. It's a little pricey, but can be worth the splurge. read more

3.5 stars. I dropped by here since my friend lives in Sac. He recommended this place and I ordered the 1) Hot Pastrami Rueben: 3/5 ( a little too much saurkaurt) 2) Spicy buffalo Salad: 4/5 I highly recommend the spicy buffalo salad! read more

Just got COVID dinner to go from here, it was set up nice - you walk in, stickers on the floor to keep you separated, the staff taking the order is behind a plexiglass shield. The line where food is prepared is set back far from where the orders are taken. We got two make your own salads and an urban fries with all the toppings on the side. When I got home we warmed the fries (15 minute drive for me) and assembled everything in a crispy hot pile of goodness! read more

I placed online to go order. About 30 minutes later I came to pick it up and when I opened my sandwich to go container, two flies flew out of it that were trapped inside. Very disgusting. Also, when I came to pick up to go order, I asked fir a water cup, the person sent me to wait in the order line. Took me 20 minutes to get water. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

Bitter sweet with this location, and sadly the rating is based on the in person service we've received on several occasions when visiting on lunch break. There's been 3-4x I've asked the server when taking my order to please order me a "side" of ranch and "warm" bbq sauce and when it comes time to get my salad my once-was salad craving has disappeared with the amount of ranch put on my salad. When asked to fix it , they bring me another salad just the same and then apologize and give me credit as I'm forced to deal with it since too much time has passed with me sitting in this establishment. Seems like they are hiring a bunch of kids on summer break who don't take the restaurant and customer service industry seriously and for someone who orders this salad 2-3x a week x 4 weeks a month and 12 months a year I have a pretty strong sense of how I would like my food to be by now. Aside from the horrible "substitution" management and employees at this location my last several visits my salads are to die for, it's a MUST if you have a good salad craving. create your own: romaine , 3oz tri tip , ranch , with 6 toppings: carrots , cucumbers , cherry tomatoes, croutons , apples and feta cheese. Side of warm bbq for the tri tip and extra side of ranch to dip my cheesy bread in ... ohh yes now I am in heaven. read more

Current offering of Harvest Salad (see my posted pic) with or without additional meat is delicious and filling-yes, ask for a "take out" box as you will definitely need one! The pairing of spinach, granny smith apple chunks, sweet potato, red onion slices, walnuts and feta cheese was good. Quick service and delicious food-why only 3 stars? Two reasons: I visited the restrooms after ordering and another lady with an infant entered with me only to find that there was no changing table in the handicapped stall where generally there is one. It is a good thing she had a changing pad with her but she had to lay the infant between the two sinks to take care of the baby. Not nice. 2) Tables and dining room area littered and tables not cleaned despite the number of employees behind the counter. I have eaten at Jack's in the past and count on them for great, fresh salads but overall ambience and customer needs like a baby changing table are also considerations for my recommendations. read more

Jack's Urban Eats - Harvest salad with and without side turkey! - Sandwiches Near Me - Sacramento, California