I went to Jason Deli at 1520 N Hwy 377. @6:04pm... I went through the drive-through and ordered a Plain Jane Potato it was so burnt that you could taste the Burt skin if you dug to deep in. I could only eat the top layer of the potato leaving about 1/2 inch to an inch in. Some parts of the potato because it was Burt. My mom ordered a California club with no mayo and of course they put mayo on it. I also ordered a bowl of broccoli and cheese soup with wafer crackers (from the buffet) instead of saltine Crackers and I re asked about the wafer crackers at the window and she said yes, no problem. But of course when I got home no wafer crackers but 2 saltines in the bag. I have been going to Jason deli for years and this was the worse experience I ever had at a Jason Deli. read more

Stopped here for lunch with a friend. It wasn't very busy and we greeted it right away. The restaurant was clean and the staff was friendly.. We each got the loaded baked potato, which was massive and way too much food as well as the strawberry shortcake to share. Food came out hot and fresh was delicious. read more

Where do I begin? Tea tasted like flavored water. Then tried the Sprite. Same thing. Then the service took 4 ever!! And I mean a VERY long time with no reason for it! And the bathrooms were so filthy I had to pass on even using them! read more

Good food handling practices. They ask if gf is a preference or an allergy. My sandwich came out in a takeout container and I was given a sealed bag of chips to avoid cross contamination. There is a gluten free menu with salads, soups, etc. Sandwiches, other than muffulettas, can be done on gf bread. Corned beef was good! read more

2nd time at this location & unfortunately, the same issue: completely dirty: floors, benches, tables! Not at a high traffic time either! At least 8 tables filthy and all the benches had food all over them. Floors had trash all over today, 12/20. All the windows look awful as well. Roanoke needs the Grapevine Jason's Mgr, Ian, to come over and give them lessons on how to keep their location clean! read more

Always a great choice for the healthy options! We love the salad bar and many of the sandwiches!

To start, the restaurant was very dirty, dirty tables, trash on the floors, salad bar a mess. I ordered a sandwich and it has one thinly shaved slice of turkey, I went and asked for more turkey as I am used to the sandwiches having a nice thick layer of meat. The rude guy making the sandwich said and I quote "this is all the meat we put on sandwiches now, management told us to use less meat ", ridiculous! If that's the case I won't be back. In addition, I ordered the broccoli cheese soup that was nothing more than a thick, disgusting paste, it was very disappointing. Step up your service, this is a very poorly ran Jason's Deli. read more

The chicken salad is delicious. That being said I asked for it on rye bread, cashier asked if wanted lettuce and tomato on it and I said no. This was a to go order with another sandwich. We didn't know where to wait for it, it finally came out after 20+ min. The bag felt light and I realized they put the chicken salad in a container. When I finally got someone she said well u asked for no bread, which I didn't. I got a weird stare and then had to wait even longer for them to put it in the bread. It tasted fine but the portions definitely are small read more

Jason's is nothing without Nathan Coppi. He's the when it comes to customer service. Happy every time he's there when I go in #jd

Great sandwiches and more. Wasn't very crowded and vey comfortable. Will be back for more!

From the previous reviewer with photos I will never go there. 4 cubes of what??? Alone in a dish? I have had sandwiches there before at Lewisville location. Dry as heck, more bread than Ingredients and they did not add any condiments nor did they offer any. Bad food. Server was in a hurry offered no options so negative on the service. Ordinary boring inside. Not for me. read more

Something has changed here. The last two times I've visited, the dining room has been filthy. It makes me wonder if the food prep areas are also neglected. Also, the person who brought the food was not pleasant - perhaps a customer service role is not a good fit. read more

so basically i had to wait like half a hour just for them to get my food wrong the workers didn't even give me my food i had to stand up and get it myself and they had my number with the wrong order and then they later gave me mine and i never ended up eating my food i ordered the food was lwk bomb but i would have rather gotten what i ordered read more

Lord Jesus, SLOWEST DRIVE THRU EVER. I preordered my pick up even. They need Chickfila help... read more

I went in to get a quick dinner, we asked for toasted sandwiches and none were toasted. We also got a manager special that is supposed to come with fruit and chips and we only got the chips. It was not busy, therefore I don't understand how we had a missing item. read more

this place is great, great service. awesome ambience and the food is fresh. there is a gentleman called Nathan very happy to have met him. great dude and great service read more

Food is okay but please stop ignoring your customers picking up takeout. Gnhehszjxhzbabvaa s s a

We ordered 2 mufaleta and they brought out cold ham and olive mix without warming anything .I have eaten here a few times but this was the worst, read more

From the initial phone call to getting my food order I would like to say Thank You. I think her name was Joanna who answered and she was so professional with a pleasant voice over the phone. Most people just do bad reviews but I wanted to take the time and say Thank You Jason's Deli (Roanoke) You Rock!!!!! read more

I don't usually DoorDash, but I really didn't want to go out and needed to get something to eat. I ordered a salad with salmon. The price was absolutely outrageous, but I knew I was paying for convenience and it was fine. When I opened my bag I had a cup of salmon. I thought that was a little odd and it looked a little small so I weighed it. It weighs a little over 3 oz. That's ridiculous! I order salmon when I'm out and generally get a 5 oz portion. Lesson learned. I'll try Newk's next time‍ read more

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I am used to the Jason's Deli in Alliance Town Center and I have to say this place is absolutely horrible compared to that location. I typically try not to write bad reviews but I feel like I need to warn any people who are planning to eat here. 1. The line to order was so slow, it took us about 10 minutes just to place an order. They were training a new employee however the two girls seemed to be more about chatting with each other and laughing rather than taking people's orders. Not kidding, the new employee gave the other girl a hug while they were taking a customers order. I am sure resting her head on the other girls shoulder was essential to taking orders. 2. I went to grab some salad at the salad bar and there was hair in the jalapeño container. A nice long curly hair that seasoned my jalapeños 3. I asked for chips with my meal and got fruit, I let them know and they took my plate and came back with the chips probably from the bottom of the bag because there was not one chip that was larger than my pinky fingernail. 4. We ordered some chicken nugget meals for our kiddos and when the employee came to drop it off, she dropped a chicken nugget and still gave us the meal, one chicken nugget missing and walked off saying "enjoy your meal." What irked me about this was that it wasn't a chip or one French fry that fell off, but a whole chicken nugget. We paid $4.29 plus tax for one kids meal and we technically only received 3/4 of the meal without even being offered a replacement chicken nugget or any solution to rectify the situation. 5. We saw an employee sit down on a couch meant for customers (for those customers that are waiting on their to-go food) wearing his gloves. After he finished his peaceful break he did not change his gloves and continued to prepare orders with the same gloves that were resting on said couch. Bottom line: This location is slow and dirty. I would advise that you go to another location if you really want to eat Jason's Deli. read more

Jason's Deli - Employee just chilling on the couch gloves and all. He will go back and make food after he takes his peaceful break. - Salad Near Me - Roanoke, Texas

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They always make the same quality good food. I recommend it being eaten there for years.

Great food and service. Family friendly ambiance. The restaurant has a good selection and the portions are very good.

Love the location - clean and good service. Beef stew is great! Will definitely be returning.

Truly hurts that this review is being written, due to fond memories of the Jason's Deli franchise, but this location is an absolute mess and without reviews management would not know what goes on in the day to day activities if they are not there. My family moved over to this side of town recently and Jason's is one of the closest food option to their house. I have been home visiting and have been to Jason's twice now. The first experience was ok. Customer service was good, but as soon as there was a problem it seemed as though the staff couldn't be more put out about bringing out a wrong item. My mom ordered the Zucchini Grillini with no onion or hummus, and they brought out a Chicken Panini instead. The Panini was returned and the Grillini was supposedly on the way. We all waited for the Grillini to come out before eating, but unfortunately our food got cold since it took the kitchen around 10 min to get her food out, which had onions and hummus on it. The hummus was scraped off and onions were removed by my mom, we ate, and got out. Fast forward to tonight and it seemed as if the restaurant was a disaster. The salad bar was messy, low on items, muffins were rock hard, and they had tiny square napkins in the regular branded rectangle napkin holder that mostly came out shredded due to the ill fitting shape. It was aggravatingly hot inside for being 67° outside with insane humidity. Got enough to break a sweat. We all sit down, parents get their salads, and low and behold gnats, everywhere buzzing around the table and around the salads. And there's more -- I order a California Club and I am 2-3 bites in a long blonde hair is entangled in the lettuce and meat. WOO HOO. Overall I am disappointed in this location and I wish there was a redeeming quality that would keep me coming back. read more

Had a potato little dry. Daughter had broccoli soup she liked it. ICE CREAM YA. I'll try a sandwich next time. They have a lot of combos. read more

Jason's Deli - Texas spud - Salad Near Me - Roanoke, Texas

Joann the catering manager is super professional. Two times I have come here when she served me and ots so nice to see people who care!

I love Jason's Deli! I have always been a fan. This is my first time to this location. It is clean! And I love the design. It's inviting! We can play cornhole on our way out the employees are nice, and we didn't wait that long for our food! Nice location, will be back! read more

Went back today and gave them another try. Place was clean and orderly. I used the online option to order and arrive at the time my order was EST to be ready. Still waited 11 minutes, which I feel is acceptable. Def room for improvement on speed, but I see definite improvement read more

Jason's Deli - Salad Near Me - Roanoke, Texas

The food is always good, service is fast enough, and one of the greater benefits about Jason's Deli is their military discount to help feed us hard working veterans. read more

It was not busy and the food was decent, but the inside was dirty. Only 2 tables were occupied, but most of the tables needed to be wiped down and about 5 tables needed to be bussed. It was disappointing to see that inside the restaurant was not that clean. Food was good. read more

I love this Jason deli location! The staff is always super friendly and the food is made fresh. Great spot to stop for a quick bite. The Carmela is to die for! YUM :-) read more

I am a steady customer of Jason's in Roanoke TX. I usually get the Reuben sandwich with sauerkraut. I find it to be the best in the area. It is made to order with fresh ingredients. I use their mobile app and saved that sandwich as one of my favorites. What do I like about the sandwich; it's made of fresh ingredients, it's a great portion, it's tasty, and chips are included. Their customer service is excellent and when I had to wait for 2 minutes once at the takeout window, they offered me a free drink and chips. It's great that without asking and without seeming dissatisfied, they wanted to ensure I was satisfied. This is great customer satisfaction and they continue to retain my business. Agains, you can't go wrong with the Reuben sandwich and chips! read more

I'm giving a 3.5 Star because manager was accommodating due to downed phones at the one in Alliance. But there were a few issues. First delivery. We set the time for 7pm and manager said that would be great but delivery came around 5:20 which is nearly 2 hrs before the hubs comes home. So while i appreciated the delivery, it was off putting. We ordered chicken salad sandwich, side salad with extra ranch (managers special) with half a cowboy. Also ordered large fruit salad. They forgot the extra salad dressing but i lived. Where they lost a lot of respect was the fruit salad. Wish I'd taken photos. I asked for grapes, pineapple and strawberries only, with the yogurt dipping sauce. I did not get the sauce, though it wouldn't have mattered because all the fruit except some grapes were ROTTEN. All the strawberries were complete mush. Like rotten mush. A couple of pieces of pineapple were ok but majority was a dark mushy inedible old pineapple. Almost as if previously frozen which i know it wasn't. In fact that's how strawberries were. How they are after you've bought frozen strawberries and they defrost and are mush. It was so gross. I couldn't believe a person with any brain cells could put rotten strawberries in a container and think it's ok. Now i adore Jason's deli. It's a favorite. But wow. I was shocked. For 7$ the fruit was atrocious. The rest of our meal was fine. Manager was great. I knew he was about to leave after taking my order so i think perhaps his staff made the mistakes. The delivery driver (i have a ring bell) freaked me out because i was in bed with flu and figured he wouldn't be there for another 90 minutes, when i asked what happened he said the manager told him to bring it now because of traffic. Which makes no sense since traffic at 530 is much worse than if they'd waited till 7pm. read more

Always love Jason's. Great salad bar and clean facility. Only suggestion is the music is super annoying. read more

Went a couple of time to the Roanoke location in search of a BLT. Simple? One might think. Today I ordered a Create Your Sandwich. Bacon sandwich with mayo and extra bacon, and a Broccoli Cheese Soup with half of a Bacon, tomato sandwich. What I got was a bacon sandwich with an egg and maybe three strips of bacon. And a half bacon sandwich with bacon, egg, mayo, lettuce and Avocado. No! This we waited on for twenty five minutes. Sent my half sandwich back with the request of bacon and tomato only. Came back with mayo and avocado, (no egg). When I called the manager's attention to this, she said we don't offer bacon sandwiches. What?? read more

Just had the worst encounter so far at this Jason's Deli. Others have mentioned the Togo lines and the drive thru. But I've never encountered it until today. Ordered some food for curbside pickup. Parked in the curbside pickup sport 10min before my estimated time. 10min after my target time for my order had elapsed, I decided to call to check on it. The nice girl who answered the phone said "yep of course it's ready", eluding it's been ready for some time. I replied, "it's curbside pickup are you going to bring it out to me?" She said "I'm sure" as if she's unaware of how the concept of curbside pickup works. Asked me what car I was in even though it's on the ticket. Needless to say I get the food. It was cold because of course it had been sitting there for some time. Moral is would I go here? Yes. Just avoid expecting any service outside of the actual restaurant. Go there and place a to go order or dine in. Heaven forbid you ask them to bring food out to your car or deliver. And to add the proverbial icing on the cake, they actually forgot our deserts. When calling them to ask what the issue was they had to check to make sure my deserts were in fact missing. And refunded me those. But no acknowledgement of the "questionable" service. read more

We ordered a taco salad and a build your own sandwich takeout. The pictures speak for themselves. Brown guacamole on a $8 salad is unacceptable. The sand which was ingredients tossed in the takeout box and the order was not correct. It was missing ingredients and dressing. We did call the manager and she did not even apologize. I'll drive a little further to Grapevine because this Jason's isn't worth it. read more

Jason's Deli - Salad Near Me - Roanoke, Texas

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They have pretty good in house service here and the food is good, but the To Go line and drive through is the worst. They take forever to get food that was meant to be done 10 minutes ago, and usually give you the wrong thing or try and give you someone else's order. Very terrible system. Needs major improvement. read more

So very disappointed with our visit to this location tonight. I usually love Jason's and look forward to the few and far between times that I get to enjoy eating there. I give 2 stars only because the staff was very friendly. As for the food and the store, it was horribly dirty and the salad bar was atrocious. Most of the items were either not filled or looked like they had been sitting there all day. There was a DEAD FLY in the blue cheese dressing. I received a very polite apology when I alerted the staff to the situation, but seriously...GROSS. The watermelon was mushed, the pudding was mangled, and the pasta salads (or anything else) weren't labeled, so unsure what was in them. I honestly have never been to a Jason's that was this dirty and neglectful of the salad bar. There must've been nine people behind the hot counter, but it seems none of them gave two hoots about the main attraction of Jason's...the salad bar. Won't be visiting this location again. Too many other awesome places to eat in Roanoake!! read more

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