Just visited Jason's Deli and was very disappointed. The cashier has to serve the salad bar so the wait is very long. There were 6 or so kids ages 6 to 13 running all over the restaurant without masks and running into people. Then, our order was totally wrong. The server was very gracious about correcting it but overall it was a bad experience. We won't be back. read more

28 minutes!! 28 minutes trapped in the drive thru. We ordered two sandwiches and waited for nearly a half an hour. When they finally helped us, they attempted to charge us full price for sandwiches that had been sitting for some indeterminate amount of time. Thanks, but I'll pass. If ia deli can't make sandwiches in under a half an hour, they cease being a deli. read more

It's been a long time since I've been to a Jason's Deli, and now I know why. Decided on a half chicken club and salad bar since it's so hot outside. The half sandwich was barely half eaten, as the chicken was so dry it was impossible to chew. The bacon looked like bacon, but definitely didn't taste like it. The salad was cold. That's about all I can say about it. I won't ever be back, at least to this location. read more

Good fast casual sandwich place. I've been here a few times and we have enjoyed it. Many good options and free ice cream. The price is fair and the dining area is clean. I usually get a Rueben, which I would recommend. My only recommendation would be to offer a better side. The chips are mediocre. read more

If I could I'd give this place zero stars, I would. We have been long time Jason's customers in Grapevine. Then they open up one right around the corner from the house in Roanoke. Every time we have come in, our order has been wrong or they don't bring half our order. We keep coming back, hoping things would get better. Tonight was the straw that did it, no more!!! I got one of the manager specials with a sandwich and I opened it up to two thin slices of meat. I took it up to the manager and asked why there was hardly any meat and he said, since it was a managers special you get a quarter of a roll of turkey. For the price they charge you should get way more food with your meal. This place is pathetic and we WON'T be coming back!!! read more

Jason's Deli - Salad Near Me - Roanoke, Texas

I'm a regular at Jason's Deli, and just wanted to give some feedback for the past couple of months of going to this location. Had a good visit at Jason's this past Friday Night. Only reason why it is 4 stars is due to the shortage of meat and the look of the sandwich for the Club Royal. Once I went up to the cashier, he helped me get a new sandwich, which only took a few minutes. During the wait, he came up to me and offered a desert because of the issue. I refused multiple times, but he insisted, so he got us a couple of cheesecakes for home. I expected one but he gave me two. I was a bit frustrated that my family's food didn't come before it went to other people that ordered after us, but the cashier did a great job, and he was such a nice person when he took our order. I did ask for him to tell the managers about having the orders that are first go out first, and it seemed like he informed them, but I'm not sure if they took too much action. I've gone through window a few times in the past and it has been slow and fast, just depends who you get on window I think, or the day. I'm pretty sure I went on a different Friday night around a month ago and got the cashier I had Friday Night, and he was excellent, really quick at what he does and everything was accurate. It looked like he was the only guy working back there. Fantastic job. He looked like a 15-16 year old, but don't completely remember his name. I also came by last night through the drive through. A different guy named Zac took my order on the drive through and was nice about it. I did personally thank him as he made my day. I've also come in before and a sweet girl took my family's order, just over a week ago, and she was overly nice and helpful. Besides Friday Night's incident with my sandwich and the window being occasionally slow, it was a 5 star. Gave it 4 stars for those two issues. read more

WOW! I have never been to a Jason's Deli, and this experience was awesome! Great selection. Everything on salad bar was fresh and delicious!

Very disappointed! Closed before hours. And clearly closed everything way before closing time. I rushed there just for the manager to be sitting and chatting and everything put away. It saddens me because I've never had EVERYTHING closed before they close their doors read more

I really wanted to like this location, I really did, but the truth is the matter is that it is terrible. Jason's prices are high which has never bothered me but this location is different it is a waste of money. The food quality is awful and the salads taste like they washed the greens in dirty dishwater. The tomato basil soup had rubbery pieces of tomato in it. I will still patronize Jason's, just not this one - can't do it! read more

I don't write reviews often, especially about workers, but I thought when I went to Jason's Deli on Sunday night that Max did a really good job with taking my order. He was very polite, gave me plenty of time to chose my order, and in fact, I had a lot of specifications on my California Club, and he had no issue taking it. He was overly nice, respectful, and was very outgoing. I also went one time through the drive though and got myself a Jane without sour cream and a drink. It took around 15 minutes so Jazemine offered me a drink. I was very pleased with my visits here so far and I plan on coming around once a week. Thanks to whoever runs this place, great job! Also a question, do you guys have any sort of sandwich which just tomatoes, lettuce, cheese, and maybe some sauce? Hi. I just wanted to add what a wonderful visit I had again, really nice people that this place has. Business should be booming here, such friendly staff. Thanks for such a great eating environment and great food. Terrific Rueben! read more

57293037 Ticket-We did take out dinner for the 1st time from this location. We ordered a Nutty salad with dressing on the side and an order of zucchini mac. When I arrived to pick up the order, it was not ready. In fact, I had to wait an additional 35 minutes after the order was supposed to be complete. I had to go to the cashier twice to find out the status of my order. When I got the order home there was NO salad dressing and only a1/2 portion. The Zucchini order did not have Zucchini. YIKES. What is also troubling is the restaurant was 75% empty and no other take out orders were being worked on. I go to Jason Deli often for lunch in Grapevine. Service is always been good and I have never had any experience like the Roanoke location. I am not a happy customer. In a few weeks, I will try this location again and continue my review. read more

THANK YOU, JASON'S DELI-ROANOKE for helping make the BNHS WRESTLING TEAM CAR WASH a huge success! Not only do you bring delicious healthy food options with awesome customer service to our community, but you always step up to help our schools! Hosting our team car wash was just one of MANY ways you support our students, year round. We appreciate you! read more

Jason's Deli - Salad Near Me - Roanoke, Texas

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Dining room was exceptionally clean . Definition of fast casual! The cashier Jimmy was extremely helpful and polite. The manager Felisha brought me my food with a big smile and happy attitude. Can't wait to return! read more

95% of the time this Jason's Deli gets it right. The staff here are friendly and courteous every time I come here. This is a great location with plenty of outdoor tables and lots of seating on the inside. read more

I love Jason's Deli! It's always fresh and yummy. I love that I can now order online and just pick it up in the drive-thru. I order the same thing every time- which is a pretty picky order- and they have never gotten it wrong. This particular Jason's is always friendly and quick, and it's become my new go-to quick lunch or dinner option. read more

I love this location. Everyone working there is so friendly and keeps everything nice and clean. I truly enjoy coming in and have been regularly. Vicki is so kind and always serves/ does her job with a joyful heart. read more

It was very clean. Inviting atmosphere. The customer service was great. Food was freshly made and tasted absolutely delicious. Definitely will be visiting again. read more

Jason's Deli - Amy's TKO - Salad Near Me - Roanoke, Texas

Highly disappointed with the quality of the meats and products used there. Just sad. Hot steak sandwich, cold in the middle and you can see the meat turning. Just shocked...This was my very first time here. read more

I waited 25 minutes to receive my to go order (2 wraps & 2 sandwiches). My husband & son said the roast beef on the beefeater sandwich had zero flavor. I got the Mediterranean wrap...all lettuce, 1 cucumber, hardly any hummus & only 1 olive in the entire wrap? If I wanted a lettuce wrap I would have ordered that. My other son got the turkey wrap. He said it was just meh. Seems the food quality keeps going down since this location has opened. I don't foresee us going back ever again, which is disappointing, as we really used to like going here after sports practices/games & hadn't been there in 3 months. read more

Ordered delivery tonight and two minor items were left out of the order. When I called to let them know, they had someone bring them back out within minutes and compensated even further for the mishap. The delivery girl was so nice and apologetic. Great customer service and friendly people. read more

Love this place. Always fresh ingredients and friendly staff. Sandwiches are made with fresh ingredients and salad bar is always stocked and has a ton of options. This location is Family friendly and the staff is great. read more

I went thru the drive thru and got a salad and soup. Staying at a hotel in Roanoke off of 114?because of repairs in my house. Tired and hungry I was really looking forward to eating. Got to my room and discovered they did not give me any salad dressing! I was extremely disappointed! So I called them. The sweet gal in the phone told me she was running to Grapevine and she would drop off some salad dressing to me at the hotel. Now that's top notch service! They redeemed themselves! Thank you! read more

Do not come on Sunday! Every table is dirty, bus boys are slow, salad bar is depleted and the entire place is a disaster. We saw the cook walk out a couple of Sundays ago bc he was literally the only person working. My boyfriend waited 40 mins for a ham sandwich, I had already eaten the salad bar. We've come during the week and it's completely different. read more

Today I went to Jason's deli in Roanoke to pick up an online order. Somehow they managed to forget to put my salad in the bag, unfortunately I didn't notice until I arrived back home. I went back to the store and told them the situation and they asked if I could prove that I didn't get my salad and showed them the receipt. The manager on duty told me there was nothing he could do for me. Jason's deli is a poorly run, unsatisfactory company with mediocre food. I wish I could give them no stars. #Mcalistersisbetter read more

I was depressed when I noticed a Jason's Deli Drive thru was opening bc the only that was off of Davis Blvd was terrible... didn't even have a salad bar. What is a Jason's Deli without that. This place is awesome!! Clean, people are friendly and the food is great!! I came on a Friday night thinking it wouldn't be very busy but it's packed!! Salad bar is full of yummy goodness and my soup is great! I would highly recommend this place to anyone around the Trophy Club/Roanoke area!! And it just opened. read more

Just came in for lunch, ordered sandwich side salad and a soft drink. Total comes to almost $20. That is ridiculous. Do they not know it's salad, that is lettuce. read more

The food is delicious, and the staff is very friendly! I've gone here a lot, so I've seen it at its best and when not at its best. There are times, especially Sunday noon, when this place is crazy busy! It is a challenge to keep up with cleaning tables and floors and keeping the salad bar stocked, but they certainly appear to do the best! Love Jason's!! read more

Nice staff and good food. Great selection. Manager came over to assure all was well and it was. A bit Pricy but this is so much better than subway!!!!!!! read more

We love Jason's deli. This one was horrible. The salad bar was near empty on everything that wasn't missing. Sweet tea was unsweet. Horrible. The lettuce tasted awful. read more

We ordered and paid online. When my husband arrived, our order was no where to be found. According to the manager, our order was 'stuck in their system'. Regretfully, this seems to be a recurring theme since it's happened to us before. It was my idea to order because I really had a craving for their taco salad. When I removed it from the bag, I found the salad was about 1/3 of the size it normally is and half of the ingredients were not included. Definitely our last visit. read more

I love Jasons Deli but this particular location has to be my favorite! Felisha went above and beyond to make sure my order was made just the way I ordered it. I appreciate the cleanliness of the establishment and the friendly faces! read more

My sandwhich was messed up 3 times. I don't understand if it was because they were new employees or what. Very unsatisfied with my visit.

Great food and service. Had 15 people in our party, order got kinda messed up. The manager took care of it right away. Very professional and courteous. read more

Not happy with food I ordered . I ordered California club and hibiscus tea . Avacodo was not fresh & lettuce wilted. Also drink was watered down . This is second time I do drive thru at Roanoak location and noticed food not fresh . Maybe I give you one more try , not so sure . read more

We have been to this location several times and never had an issue. Tonight they were nice, but it wasn't busy and it took forever to get 3 of our 4 meals. Those 3 were only soup and salad bar! The person who ordered an actual meal got theirs first. Two different people came to ask us "you haven't gotten your salad plates or soup yet" ..... We wanted bowls, not cups, but alas we ended up with cups, which is fine I guess, must have been miscommunication, but after waiting for as long as we did, they could have done something to make it a better experience. I have worked restaurants and customer service a lot and you make things right. Period. They didn't seem to want to do that. The food was good, salad bar was mostly fresh and three of the soups were good, but the broccoli cheese was way thinner than normal. We really like Jason's Deli, but if this were my first visit I would not be back. Fortunately, the people were nice and it was still a decent meal and I know this isn't their norm. read more

I used to like Jason's Deli after good experiences in Grapevine over the years. But since moving out this way I have been hugely disappointed. This place feels like a fast food restaurant and the food that I have had seems like fast food. read more

They have a great salad bar. It has lots of fresh selections and always filled regularly. Fresh made salads, cut fruit and yummy banana pudding and chocolate mousse. Variety of nut toppings, mini muffins and crackers. Of course you cannot miss the free ice cream. read more

I love Jason's Deli! This is my second visit here and the same thing so I decided to leave feedback. I ordered a club royale and one trip salad bar. The sandwich had almost no visible guacamole . Samar issue as the time before . I asked if they could bus one of the booths for us . One young lady rolled her eyes , came over and removed the items and wiped it up with a used napkin from the people before ! I waited but she never returned so I asked if someone could use a dishcloth to clean the table. Another eye roll . One last thing, the mousse dessert tasted disgusting this time. It was grainy and not very chocolatey . I'm disappointed . I don't think we will be back for awhile. Hopefully things will change . read more

Ridiculously slow. Drive through takes 20 minutes. No exaggeration. Food is decent but the wait is incredible. How hard is it to make a sandwich?? read more

They messed up order, but Manager took care me. Service is always good. Food is good!