Great experience. Booked for an eye exam and the dates are not too far out. They send you a check…read morein the day before to make sure the day of goes smoothly. Got there and there was practically no wait time. The staff was very helpful in getting my first exam and guiding me through the process. They were even helpful in selecting my first pair of glasses given there were so many choices. Everything was quick and easy. I would definitely recommend this place it was awesome -- plus I can see now :)

Very helpful . It's kind of hidden in the back by the laundry soap . So walk toward back of the…read morestore .

I've been coming here for years for my eye exams. While ownership has changed, the experience…read moreremains the same high quality. I had Dr. Pham for my most recent visit and I couldn't recommend her more. She is a true expert in her field with excellent bedside manor. Dr. Pham spent the time to get to know my eye health history and explore any concerns I had. She provided an excellent and thorough eye exam experience. The whole staff is very helpful and friendly. Alexia, who did the begin portion of my eye exam, was attentive and nice to visit with. Agnis helped me explore their selection of glasses, and while I didn't end up buying a pair she was very kind. Thanks to the whole team for a great experience. I'm very excited for my new prescription.

Today we decided to go shopping for our new glasses after putting it off for months due to my…read morehealth issues. As usually upon walking in you are greeted with a friendly smile and hello which is always a plus for customer service. We were given trays for our glasses while they checked on our coverage. They have a very nice selection of men and women glasses. We are always pleased with this business. Agnes is very nice and helpful... she was able to help myself and my husband with our selection process. After finding the glasses we both liked CeCe also very nice and helpful came over to assist us and everything went smoothly. We were able to both get the glasses we liked and Agnes help my husband with his old pair we purchased from them years ago. Great customer service as usual and we highly recommend them for your eye glass care. We'll upload pictures of our new glasses in a few weeks. Thanks ladies for everything.

Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

Easy to schedule, friendly staff. Dr. Vance is knowledgeable and takes plenty of time with…read morepatients. When it's time to pick glasses, Laura is amazing. She helps select the perfect frame for me, that coordinates with my style and face shape.

I highly recommend Bakersfield Eye Care! The entire team went above and beyond to take care of my…read morefamily. From the moment we walked in, the practice manager, doctor, and staff were all incredibly kind, polite, caring, and professional. They made us feel comfortable throughout the entire process. They took the time to thoroughly examine our eyes and helped each of us pick out the perfect glasses without making us feel rushed. What meant the most to our family was the care they showed my son. They were able to diagnose an issue with his eyes and guided us toward the proper care he needed. Their attention to detail and genuine concern made all the difference. It's clear that everyone at Bakersfield Eye Care truly cares about their patients. We are so grateful for their compassion, expertise, and outstanding customer service. I highly recommend them to anyone looking for exceptional eye care!

Great eye doctors, but the fitters for the glasses messed up my head by fitting me with wrong sizes.read more

YAY! Awesome optometrist in Bakersfield! Lately I've been finding it hard to find a top tier…read morequality experience at pretty much any place of commerce... So, coming here, it was very refreshing to discover that there are some places that still know how to run a business with great professionalism and customer service. This review is for a contact lens exam that I received earlier today. It was my first visit to Takhar Eye Care. First of all, the front desk is fantastic. They actually answer the phone! Promptly and friendly too! They are clear in communicating and very detailed oriented. The front desk can make or break whether or not I'd like to even make an appointment in the first place, let alone come back. But the prompt and responsive service was immediately impressed upon me even before I arrived. They also had appointments available within a reasonable timeframe, which is hard to find these days. Secondly, the doctor is also fantastic! Really took the time to learn about what I needed and didn't rush through the exam. He was efficient and thorough, carefully checking my eyes. He listened to my idiosyncratic requests and was able to meet all of them. Also, he explained some of the process of the exam that I never knew before! The place was super clean and organized. And, they had a contact lens removal station with lens cases and solution! It's so odd, but for the past 15 years plus, it has always been a hassle to take out my contacts at eye exams. When I saw a whole station ready with sink, mirror, cases, and solution (for soft contact lenses), I was seriously shocked and happy. At past offices, I have been given grief for not bringing my own supplies, provided only hard contact lens solution with no other option, needed to walk down outside of the office to a faraway restroom, or used areas without an available mirror at all. What a relief it was that I didn't have to overcome any of these obstacles just to take out my lenses for the exam! Overall, A+++ for Takhar Eye Care. Thank you!

Arrived at 12:00pm. Door were locked with instructions to call the number listed for assistance,…read morewhich was fine. Another sign on the door stated they were closed from 1p-2p for lunch, also fine. Yet an additional sign read "walk-ins welcome." Called the number and asked to come in to just look at frames, only to be told that a current customer was currently being assisted then they were going to lunch. Asked if lunch was still at 1pm, and told it was. So apparently it takes 1 whole hour to assist a customer, walk-ins are not welcome, and you can't come in to just look at frames. Terrible customer service...you just lost 2 potential new customers as both my daughter and myself are in need of frames. Literally just wanted to look at frames, already had our prescriptions.

I go to a lot of eyeglass places here in Bakersfield. I can tell you that the staff here is…read morefriendlier than other staff anywhere else that I have gone. Right when you walk in, there's so many frames to choose from. There's high-end frames and regular frames. And I know that I'm going to be back for some Burberry frames. But I went in there today to take an old pair of frames and put new lenses in them and it was very quick. I have a lot of problems with my eyes so my glasses are gonna take a few weeks to make but regular Glasses only take about a day. I am really glad that I found this place. It was probably $100 cheaper than where I normally go. It wasn't that crowded. I went on a Monday morning. I will update when I get my frames in hand.

Walked in for some glasses. I asked kindly do I sign in ? The girls are the counter were like for…read morewhat ? In a smart tone. I said glasses. You picking up ? Again attitude. No I will just come another time. 1st one had wrinkle clothes and her hair not brushed and the other bad attitude. I will come see their manager on Monday.

I went in today to get my glasses adjusted. I was helped by Olivia. She was super friendly and nice!read more

The staff is always great! Excellent service! Ilma is always so helpful and nice. Just sad that…read moreshe's not there everyday. So if you want her to help you out. Try the weekend.

A fantastic place to get your eyes checked! They have wonderful customer service and support…read more Amazing staff as well! Highly recommend! They definitely provide quality care.

Have been a patient here for quite some time. Admittedly they're the only optometrist I've been to,…read moreso I can't compare them to any other optometrists. I would have continued to get my eye care here but found out today that they are forcing patients to complete a, what use to be "optional eye exam". The reason why it's optional is because it's not covered by most insurances. The cost is $40. They will try to tell you the gloom and doom as to why you need this test. However, I trusted in their ability to detect any abnormalities in my eyes by using the "usual" manner in which they perform their exams. At the beginning of the year it was optional... with aggressive salesmanship... now they won't see you without you paying up for this extra exam. I understand that it's "an extra preventative measure", however that should be the patient's choice to make if they want to pay extra. Looks like I will be taking my business elsewhere.