Engozi gave my 94 year old grandmother a perm, she was so good, made sure she didn't get wet at all! She was so excited to have her hair done and she absolutely loved it. Engozi was so professional, kind, gentle and caring. Thank you!!!! read more

the pictures speak for themselves we will NEVER go to JCPENNY SALON again we told them we wanted more pink rods than not we went back the next day to have it trimmed and shaped and a different second hair cutter CHOPPED OFF TWO MORE INCHES DID NOT LISTEN TO OR REGARD THE EXAMPLE PICTURE JUST LIKE THE FIRST HAIR CUTTER THAT DID THE PERM and also did what she wanted instead of listening to my daughter's request by saying "well this way would be better" absolutely no talent or skill clearly not educated enough and no listening skills whatsoever I am so embarrassed for referring my daughter here and they ruined her first perm experience! now i understand why that salon was empty. read more

See all

JC Penney Salon @ Arden / Sacramento. My stylist was Benjamin. Visited about one week ago. Benjamin did an excellent full head of blonde foils, toning, cut and style. My results are just beautiful, color, cut and condition of my hair following the highlighting. He was very precise and careful to use the safest levels of developer to keep my hair healthy during the process, as well as olaplex treatment. This was very much appreciated as I have thin, fine hair that I had battered and neglected for the past 8 months or so. Benjamin was clearly very good at what he does, courteous and professional. I would recommend this salon and stylist. I hope to return in the future. read more

Benjamin did a nice job trying various lengths until I agreed on how much to take off. It's $30 for the haircut and around here this is very fair. read more

Thank you Yazzie for seeing me today. Yazzie, is very kind and ensures all those little baby hairs and grays get colored. read more

Jcpenny Salon - Single root treatment ensures stubborn roots are covered. - Hair Salons Near Me - Sacramento, California

If you go in to make an appointment and they give you a quote, it's not necessarily the price you pay once you are checking out. If they are going to give you a price, they should give you the higher price so it's not a sticker shock once it's done. Also, I was expecting the full coverage of color, not just a top layer of the head. A few days after, seeing it in a different light. It wasn't at all what I was expecting nor paid for. Seemingly too OVER priced for the actual time done on the hair. Very disappointed and won't go back to the Arden Mall Penneys hair salon. read more

I have medium to dark brown hair. Every couple years I'll get blonde highlights or a balayage. My appointment was with Caitlyn. I went in for blonde Carmel highlights and a haircut. After six hours in the chair, the color was far from blonde! I never have experienced this in the 30 years that I've been going to get my hair colored. Caitlin also suggested a money piece, but it's NOT done correctly. It looks like a painted skunk stripe! Like the money piece she failed to section,weave(blend/tease) and apply the foils correctly. Which resulted in blocky, lines and uneven unflattering shades of color. Jc penny offers a come back guarantee on any service that you're not happy with! I wish I would have known this ahead of time. I refused to pay $180.00 at first. What was more frustrating was when management tried down playing this horrendous hair color! "Give it a couple days, you might just like it!" The stylist in my opinion should not be doing bleach/highlights! She needs more experience with hair coloring. Jc penny needs to have management on the floor with inexperienced stylist! In the meantime I'm walking around town like orangutang. In ten days management said to comeback for a RE-DO! How do I go back to the salon that messed up my hair? It makes no sense! Jc penny needs to change their policy, and offer refund/no payments on botched services . read more

See all

Margaret, my hairdresser, is amazing with my color! I recommend her to all my friends!!!

I've been seeing Eboni, she does the best washes, I could fall asleep! It's so relaxing! My hair feels absolutely amazing after wash and deep condition. My hair has grown so I'm sticking with her on my hair growth journey! read more

My daughter and I had an appointment for trims with Ellie. She completely destroyed my daughters hair by cutting the front to where she looks like she has a mullet and left me with extremely choppy uneven layers. Worst haircuts we have EVER had. It was clear she either is very new or only cuts men's hair or something. I didn't even realize how bad it was until we got home. My daughter has to wear her hair up everyday with barrettes to hide the terrible cut. We had to go to someone else to try to fix it and there wasn't even much they could do. We're stuck waiting for it to grow out now. I have more than one star because Ellie was very sweet, but maybe advise next time that you don't usually do cuts on long hair? So. Bad!! read more

This establishment does not give refunds, but offers a redo of services. I would also say that I don't believe staff is familiar with doing natural hair, based off of having booked with one stylist. read more

Worst lopsided haircut ever had!!! It wasn't even shaped to my head. She was too busy complaining about her baby daddy. . No wonder they never have customers...what a joke! Never again. It's worse than great clips!!! read more

I wanted my hair colord and cut for my daughter's wedding. Brought in picture and here is what I got. I even came back the following day because you couldn't see the gray streaks. She said she couldn't get it lighter because it would damage the hair. Brenda, who is a "master" did my hair. She was asking someone else about the process. I blame management for giving the job to someone that wasn't familiar with the process. Never again! read more

Jcpenny Salon - 1st:before, 2nd: what I wanted, 3rd&4th: what I got. - Hair Salons Near Me - Sacramento, California

The worst hair cut ever ! I went to get a haircut today and I was so disappointed ! ASHTON did a HORRIBLE job !!! I had to go to a different salon to have them fix my hair right after I left JCPenney salon because ASHTON messed me up BIG TIME I'm just so disappointed , Never ,ever ,ever go back to JCPenney salon again I'll give her 0 star review !!! She is no good . read more

I would like to say that I have finally found a great stylist name Margaret at the Arden fair mall ( JCPenney). Margaret is a fabulous hair stylist that knows what she is doing. I can count on her for a great service and feeling good when I leave her chair. Thank You Margaret for my color, cut and style. I'm loving my hair. read more

I had a bad experience at a different Salon the lady who cut my hair more like chop my hair didn't even it out from the back and I noticed something was wrong with my hair it wasn't laying down right people were asking me who cut my hair because it looked very terrible. Luckily i met Katie I asked her if she saw something wrong with my hair she said that's something she can fix real quick and she did an amazing job, she even showed me how the lady cut my hair from the back. Now I feel more confident to let my hair down thanks to Katie... Love love love it. read more

Jcpenny Salon - Katie's work - Hair Salons Near Me - Sacramento, California

Dude they were the only place open until 9. I got off work at 8 and rushed over there. Despite me being late and them staying later just for me they were super nice. I was kind of hard to find. Third floor hidden all the way in the back. I asked for layers in the front but got more like bangs so that's my only criticism. But a lot of women would be super mad if they didn't get what they asked for especially with hair. But my hair was so damaged from other salons and they were able to help me look normal again so thank you. Love the girls working there super nice and sweet. read more

I have been getting my haircut here for about 2 years ever since my hairdresser started working here (she previously worked at a Ulta salon). Before, she used to be really good at cutting my thick hair, but I don't know what happened to her skills. She ruined my hair. She made 2 layers; one short and one long. Picture speaks for itself. This is unacceptable. My mom also had a bad experience with her 3 months before my last appointment. So, this is a continuing thing for her. Will never be returning and plus, the price is $47 for wash, cut, and style. It would be reasonable if the ambiance was nice and the haircut is better than Super Cuts, but it is NOT. Shout out to Leanne from Luxe Salon in midtown for fixing my botched hair! read more

Jcpenny Salon - Hair Salons Near Me - Sacramento, California

I'm not an easy haircut. I'm in a wheelchair for one, and I'm not really good at describing what I want. Megan, my stylist, was more than up to the task. She really listened to me and took off just a little at a time until I was satisfied. I left there happy and confident in my new look, something that's rare for me. I booked my next appointment before I even left the salon. I'd recommend her to anyone looking for a quality haircut with a friendly stylist read more

Made an appointment for 11 am for my 8 yo son's haircut. Salon was supposed to open at 11:00, they opened their doors at 11:10. After that they said that the lady who I made an appointment with did not show up. We had to leave because the lady who was there doesn't do boys haircuts. Just wasted my time! read more

Ashton saw what i wanted and gave it straight to me for an amazing price, definitely worth it.

I go for one reason and one alone. Jessica Williams. She is my girl and she knows color. I trust her skill, her vision. She has a great personality, is a hoot and a holler, and I enjoy being around that gal. When I have Jessica do my hair, I tell her to surprise me and she always comes up with something amazing. She has a unique technique for highlights and applications. Where Jessica goes, I will follow! read more

Jcpenny Salon - Jessica made this color up!! - Hair Salons Near Me - Sacramento, California

I have to stop and give recognitions to my hair stylist Tianna. From the time i walk in to the time i left tianna made me feel very relaxed. I wanted to get highlights in my hair which i have not had done in years. Tianna made me feel like a million dollars comin out of her shop. She is perfect, great, wonderful and the very best hair stylist in my book and very professional. My daughter loved my hair 2 days later i took her to get highlights for her birthday. As always tianna was wonderful. My daughter was very happy she loved it. She couldn't wait to get home to show her man. Thank you Tianna for everything. You are the best doll. So ladies hit up my girl Tianna she is the best. Here are pictures of me and my daughter. Thank you again tianna we will see you soon. Much love...kisses. read more

See all

Hair stylist name: Antwanette @JCP Salon @ Arden Fair 2 different hair profiles - one stylist - and she nails it! To briefly summarize, my profile is thin, medium length caucasian hair with some natural waves in all the wrong places and somewhat dry. 2nd profile is my daughter's: mixed ethnicity, you could call her curls a type 3B-C. I took my daughter to Antwanette looking for a new stylist that I could stick with, I found her. My daughters hair was past shoulder blades if straightened, but dry and so uneven at the ends. Antwanette gave me the best cut/shaping ive ever had-no joke! So I knew I could trust her with my daughter's lovely locks. She advised of the best conditioning for her hair that day and did a superb job reshaping my daughters hair. My child walked out with a healthy looking shorter cut with soft curls that got their bounce back! Absolutely enjoy Antwanette's skills! Side note to top it off, im not a big talker...which makes Antwanette even more perfect because she doesn't overdo the small talk! Some stylists talk a lot, good for those that like to yap, not me. Thanks Antwanette, dont go anywhere! read more

Jcpenny Salon - My daughter - Hair Salons Near Me - Sacramento, California

Chrys is amazing! If you have curly hair, she is your go-to! I knew she was a great when she said, "because you have curly hair, I would recommend a dry cut." Wow, I could have cried. I was about to sit down and relax and not have to worry about what my hair might end up looking like. She's sweet, nice and funny, and one of the most talented stylists there. She's very knowledgeable about working with different hair textures and lengths, and she'll give you some tips on different styling options. I'm so happy to have my hair taken care of by her. With her years of experience, you and your hair will be treated well. read more

This review is long over due! I have curly hair, very curly hair! I was exasperated and just wanted it all cut off! Mind you, I have TEN heads of hair as well! Long story short! I went in to cut all my hair off, walked out with an appointment a week later to get the Chi straightener. I'm Hispanic and have course curly hair. I have been to salons and paid a fortunate to walk away with a burnt scalp! All this being said, I returned. Five hours later my hair was beautiful! Gorgeous! It was healthy too! This was in June , it's now nearly November! My hair remains straight and several hair dyes and highlights later is still amazing! Coming from the woman who thought there was no hope and would be bound to one style her entire life, my world has changed! I didn't think hair could make that much of a difference, but it does! I even look younger a huge plus! Rabia perform the Chi straightener, very nice woman, did an amazing job! Tianna my stylist has kept my grays away and my hair highlighted and looking gorgeous! I'm happy to learn my gurl is also certified for Chi as well , a huge plus, plus for JCP and especially me!!! For all those woman with curly hair and have paid huge $$$ at boutique salons to trust stylist who say they know curly hair and or offer you a Brazilian straightener at a $$$$, go to JCP! Remember I said I had TEN heads of hair! I meant it! My straightener was a set price regardless of how much hair I have! That's good business, that's customer service! I've paid the price according to how much product used on my hair only to be left feeling taken advantage of because of the horrible job at the end of my visit! I'm too kind a person to get up and walk out. I just don't go back! I really wanted to keep Tianna a secret because of how available she is for me! I can't, I would be doing woman with my kind of hair a disservice! Ladies, I work in the service industry and promote and support good business and good people for their service and just doing things right! JCP Arden salon got it right TIANNA!!! Thank you!i read more

I had an appointment with Alicia. Hands down she is the best at the salon. I would recommended her to anyone who wants to come to this salon! She is so professional with her work and I can tell she loves what she does. She answered all of the questions I had and was super knowledgeable and helpful. I was kinda skeptical on what I wanted done because I needed a change and that's exactly what She did! So professional, so nice and caring she catered to all of my needs and made me feel super comfortable as well. I know it's hard to trust someone to do your hair, BUT I HIGHLY RECOMMENDED TO TRUST, AND GET YOUR HAIR DONE BY ALICIA when choosing to come to this salon. She's great and out of everyone that was in there working she got me out of there in a timely manner and made me feel myself with my hair again. Love her work and will be definitely coming back to her! We are now really great friends and she does anything I need to get done when it comes to my hair! She also has an Instagram so you can see her amazing talent (CHECK OUT HER WORK @licializet). Overall I had a great experience at this salon, and when choosing to come here make sure you ask for Alicia!!!!!!!!! read more

Jcpenny Salon - My before and after photos - Hair Salons Near Me - Sacramento, California

So I went in to get my hair cut and made sure to call and make an appointment. I told them I wanted the wash/cut/dry service and when I got there I was told my appointment was for a quick cut only. The hairstylist said it was not an issue and did not have any appointments after me and could do the full service. During the entire hair cut, she kept most of the conversation around her friend being single and how she was going to a party that night. I should have stopped her from cutting my hair because she started to blow dry my hair with the round brush before cutting it. When she was done my hair looked fine, I paid and tipped her then left. I got into my car and started really looking at my hair. It was cut so unevenly. my bangs were cut in layers and not in a good way. the then layer of my bangs closest to my forehead was the length it should have been then the rest of my bangs were cut crookedly and at least 3 inches longer than the rest of my hair. I went to a small salon the next day, paid a fraction of the price, and had them fix my hair. During the cut she was shocked to know I paid that much to have that bad of a cut. The left side of my hair was 2 inches shorter than the right side. Never coming back! read more

Came here for so that my daughter could get her hair done in singles. Someone recommended stylists ruth and she was AMAZING. Very neat, professional and held good conversation to pass the time. Close to 4pm the shop was almost empty when a young stylist name Katie and another girl (unfortunately I didn't catch the name) apparently were Hungry they had BJs burgers delivered up to the salon and then decided to eat right in front of the two or three customers that were still there. It seemed unprofessional to use the work station as a eating table. Soon after Katie's feet got cold so she used a hair blow dryer to warm up her toes! I was disgusted...the stylist ruth gets a perfect 5 stars but Katie and her habits turned me completely off! Ugh. read more

So I never leave a bad review, but last weekend I had the worst experience at this salon. And I have been coming here for 2 years. To get hair cuts and some color ever once in a while, but last week I decided I wanted a balayage with a Carmel very low color very similar to my brown. When I was done sitting in the chair for nearly 4 hrs I left with this ugly copper orange color. ABSOLUTELY was not balayage and was not what I wanted. So I left the salon. Thinking maybe it will look better when I style it myself a week went by and I decided to get a second look, when I went to a different salon. They said that she never toned my hair and she NEVER ADDED THE COLOR!!!! That explains the orange look. I was so upset because I wasted 150 and had to spend money again just to get my hair right and I even had to spend more to get it deep conditioned because she killed my hair. I will never go here again. read more

Jcpenny Salon - One side has more blonde than the other. And balayage is suppose to start in the middle not the very top - Hair Salons Near Me - Sacramento, California

Came in for Chrys again, I already knew what I wanted and she did it perfectly! I wanted brown on the bottom and blonde with brown on the top. I came in with the pervious colored hair done in December with about an inch and a half of growth as well as lighter ends (due to sun exposure) and this was my results! More than pleased only $100 and It was considered a caramelize w/ a cut. read more

My stylist, Iyana is the best. She is so sweet and knows just what to do with my hair. She braided my hair and it looked great. She is a great stylist. read more

Terrible experience!! Went in for a blowdry by far the worse blow dry I have had in my life. My hair was a complete mess still not properly straightened and then she was like I can go over it with a flat iron for an extra $35 !!! Also don't get me started on the blow dryer she was using it was literally like the ones they have in hotel bathrooms.I had an event thanks to them my hair is complete mess. Complete joke this is my first and last tine never coming to this place. read more

This is more than a salon, it's a community of wonderful people. I was grateful enough to have an incredible team completely transform my hair! April was such a sweetheart, even though my first visit didn't go as planned she did everything she could to get me in as soon as possible to another available stylist to get me to the color I wanted! Omar, the manager was very flexible and sweet , didn't even charge me for the color correction. He totally worked with me and my schedule as well to get me in ASAP! Last but not least, Tram is amazing! If your a blonde , go to her! My hair is so soft and healthy! The highlights are blended so gracefully , the blonde is just the right shade for my face, and she was so knowledgeable about her craft! I am so grateful for her and this entire team to get me to the hair I was long overdue for! I will definitely be coming back to this salon, I found more than just a business. I found a family. A group of people who treated me like one of them, A friend and not just a dollar sign! I am forever grateful for all of you!! read more

See all

I have gotten my hair done at different places trying to get my hair highlighted the way I want but not one of them ever got it right. FINALLY Angelica nailed it!! She was patient, very nice and actually LISTENED to how I wanted my hair highlighted . I found my go to girl for my hair needs!! Everyone there was nice and all greeted me which never happens in other salons, they made me feel welcome and comfortable. Their prices are definitely reasonable! I am coming back here for sure! Angelica you did an awesome job, thank you!!!! :-D read more

Deborah is a awesome beautician she is new and old school, can style whatever you wanted.

I must say I love Tianna I would highly recommend her or Melanie they are wonderful with what they do Tianna dyes my hair styles it trims my hair all in a descent amount of time she listens to what you want and also gives out some ideas thank you Tianna I will be seeing you soon love you read more

I'm beyond pissed with my sons haircut he just got today. It basically looks like the lady gave him a bowl cut. read more

Jcpenny Salon - I showed the lady this picture of the Man and my sons hair looks nothing like the picture. His hair was really long. - Hair Salons Near Me - Sacramento, California

See all

Amazing job!...I just got my hair done by Destiny, I got a red ombré with her and it looks flawless definitely coming back and I would recommend her to anyone that's looking for a new look! Love her! read more

Jcpenny Salon - Red Balayage - Hair Salons Near Me - Sacramento, California

My first time at a Jcpenney Salon and my haircut and highlights came out great. Reuben did a beautiful job. I have long, coarse, frizzy/curly hair and he was very capable of handling it. And it was really nice talking to him throughout the appointment too! I'll definitely come back. read more