When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

excellent service for my gas fireplace. Jacob was on time and very profess. We will use this…read morecompany every year.

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

I highly recommend Mr. Mantel. Chris, the owner, created a beautiful mantel for our fireplace. He…read moreasks great questions, offers sound advice about the different choices available, and helped guide me through the process. The mantel is just perfect. I have seen his other mantels so I knew he would do an amazing job. Chris is professional, knowledgeable and so easy to work with. I definitely would recommend Mr. Mantel.

It's beautiful satisfying workmanship and solid execution. I…read moreamazed by his ability to create interesting characteristics from the woodworking.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I Had to replace my chimney to the roofline as it was crumbling…read more I got 5 estimates and chose to to go with Lifetime as they were the most thorough in the bid. The crew came out on time, super professional and did an outstanding job! The crew went above and beyond in making the chimney look amazing! This will be my GOTO Masonary company from now on! Thank you Lifetime for making the whole process so easy!

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

We were so fortunate to find Cooper Mountain Masonry for remodel project. Our project was to…read morereplacement of a wood burning fireplace with an indoor outdoor gas insert and we could not be happier with the results!!! Chris was everything you want in a contractor: timely, polite, accurate, and skilled at his craft. He provided us with an estimate for the job cost and timeline and we agreed he crushed the execution of the job. The only delays we had on the project were in getting material due to the supply chain issues with the materials we selected. It is always difficult making every decision related to a project but Chris helped us a ton here with the right amount of opinion and consultation when we needed it and he put us in contact with other great contractors for concrete and asphalt work we had done. I would not hesitate to recommend Cooper Mountain Masonry to anyone looking for a reliable contractor for their job.

Excellent construction of brick gate posts. Prompt quote, partnered on design and great…read morecraftsmanship. Thank you Chris.

Frank was very professional, knowledgeable, and courteous. He evaluated our chimney and made the…read morechanges needed for safety. Highly recommend.

Frank came over to reinstall my chimney cap that had blown off in a windstorm. He tightened our…read moreother ones too, and took a look to make sure no animals had nested etc. He charged a very reasonable rate, came out on the same day, and was super kind! Highly recommend!

I can't say enough good things about Allen. He's knowledgeable, quick and honest. He's been our…read morefireplace guy for 5 years and I couldn't be happier. We've only used him for regular maintenance, but I'd only go to him if we needed any sort of servicing done on our unit. And... the woman that does all of the scheduling and reminders could not be sweeter!! Amazing experience through and through.

From start to finish a lovely and professional experience. It turned out to be a bigger project…read morethan either of us expected, it started with a cleaning of my gas fireplace to a faulty valve preventing ignition only to find an electrical issue with the wall switch. Allen tackled it all with ease, unperturbed, and kept me updated throughout. After all of the extended difficulties he cleaned the unit and even sanded and painted a few pieces that were flaking. Joni didn't oversell: it looks and works fantastic! Thanks again!

They were a big help troubleshooting my spa. After I drain the water, I had an air bubble blocking…read morethe flow. They talked me through fixing it without having to have a service call! Jeff was a big help!

I stopped in for some supplies since I was in the neighborhood. The staff was friendly and…read moreattentive, but their lack of knowledge lead to them giving me completely incorrect information and selling me items that were not what I asked for (the employee told me an item was "the same" as what I asked for, and I foolishly didn't read the label until after I got home, and this is what showed that the "same thing" as what I asked for was absolutely NOT). The store is clean, and they carry a large selection of hot tubs. There is plenty of parking in their own private lot.