My family and I decided to order sandwiches from Jersey Mike's tonight as during the recent pandemic, we've been trying to support area businesses. We placed our order through the mobile app for delivery. Using the app was very convenient would assure that our order would be as we wanted. While the app said that the order would be delivered in 45 minutes, it arrived, via Doordash, in less than 30 minutes. It arrived neatly presented in a large paper bag. When we opened the bag, we found that we were missing one of the five sandwiches we ordered. I called the store immediately and was coldly and unapologetically told that I could either request a refund, come to the store to pick up the sandwich, or have the sandwich added to a future order. This, after I paid the delivery fee, processing fee, and tip? Now I had to get in my car and go to the store to pick up what was supposed to be delivered and which I paid those extra fees for the convenience? The employee said that if I wanted a refund, she would have to speak to the manager first. When I asked to speak to the manager myself, I was told that the manager was not there, but that she would call her and then call me back in a few minutes if I give her my number. What? Really? I decided I did not want to deal with this business anymore and would go the refund route. The employee called me back within a few minutes and informed me that I would receive my refund, but it would take 3-5 days. Wow. One important point to be made was that there was no offer of restitution for my inconvenience. Not that I'd take them up on it, as I realize that people make mistakes, but to not recognize the mistake and show no remorse indicates an immense lack of respect for the customer. Typically, when I've been inconvenienced by a business, I'm offered an apology and something to acknowledge their error and regret, that's just good business. That did not happen here, and that's just BAD business. Needless to say, I will not be returning to this location, and I cannot recommend this place to others. read more

Simple sandwich shop. Their bread is always fresh. I like how the meat is freshly sliced in front of you, but i don't like that the slicer isn't wiped down in between cuttings. The staff is always friendly, but mostly on auto pilot when it comes time to customize the fixings. I prefer them over to the "other" sandwich around the corner. read more

Used to like this place. This last visit they got my & my daughter's sandwich's way wrong. The guy got an attitude & tried arguing about it. They pulled out the ticket & we proved my daughter's was wrong so they remade it,even though it looked like they purposely just slipped it together. Mine the guy wrote down as chicken,even though I ordered beef. They refused to remake it. I tried it & it wa disgusting. I ended up paying too much money for something I couldn't even eat. The texture made me gag. I won't be back. read more

I absolutely LOVE their sandwiches! The #9, Mike's way, on Rosemary bread is my personal favorite. The Sub Club & Club Supreme are also good. Sometimes they run out of Rosemary bread because it is VERY popular. Sourdough has to do then. They slice up all of the meats right in front of you & can add & take off ingredients to suit your tastes. They also have a small assortment of cookies, mini cakes, etc to satisfy any sweet tooth cravings. The restroom is gender neutral & is always kept clean & well stocked with no apparent odor, as some public restrooms can have. I have lop no qualms about using this one. Every time I've been here the employees have been friendly & they actually seem to like working here. It's located in a strip mall shopping center next to a Mountain Mike's, a teriyaki place & there's a taproom/brew pub on the corner. The parking lot is fairly well lit with ample room to park & maneuver around. I like to pick up a couple sandwiches here now & then on my way home from work or a return trip from Costco. read more

Placed an order for six catering boxes on Thursday September 24,2020. Requested pick up on September 28,2020 @ noon. My daughter arrived at 11:30 am and they had not even started making the sandwiches!! I was very disappointed that they seemed not to care that the sandwiches were not ready. read more

Delicious and always fresh. Good service. What's not to love?? Pro tip- split a giant sandwich and save $. We love the turkey provolone mikes way. read more

We are from the East Coast and sometimes miss the Thin sliced meat and thin sliced cheese. This place let you order that and you get exactly what you want on the sandwich. Yummy read more

Sue has a bitchy ass attitude, i overheard her talking bad about her employees Which makes me think the worst of it . The food is good and the employees are very sweet. read more

I'm from Down the Jersey Shore and Long Branch's original Jersey Mike's is an old stomping ground. Beats Subway for sure!

I need to apologize to Jersey Mike's for the review I posted 27 days ago. My stomach discomfort was a result of a medical scenario that I did not immediately associate with . I will continue to support this business and hope that acceptance of my apology will help support their efforts to provide good food and good service read more

I came in, and expected a long wait as there was a whole girls team in there seated, waiting on their orders. But I'm standing 1st in line to order, three workers working, no one greets me. No one says it'll be x amount of minutes. So still waiting. The lady stops to wait on one of the teammates to come out the rest room. Twiddling my fingers. They are avoiding eye contact. If I wasn't hungry and fast food was an option, I would leave. Update: it's good to know the owner actually reviews yelp reviews, and responds to make an attempt to correct service. I hope to leave a more positive review regarding the service. read more

I have been to a Jersey Mike's before, but this was my first time @ this location. This past Saturday I was on my way for a visit with my parents. My dad had heard about this place & wanted to try it. I decided to come here & buy lunch to start my visit. Unfortunately it was a disappointing experience for all. The tomatoes were old; they were mushy - yuk. For a sandwich spot produce, as well as, all other ingredients have to be on point for an enjoyable meal. There was a lot going on with orders (probably ordersplaced online) and I wasn't paying attention to every item going in the 2 very different sandwiches. I would have requested mayo on the cold sandwich. That disappointment was my fault. read more

Driving thru town on our way to Sac and needed something light to hold us over. Everything was very fresh and the guy making our sandwiches was such a perfectionist and placed everything perfectly. Great sub! We shared a giant #7. read more

This spot is sub par. It's a franchise, so that should kinda explain it all. The sandwiches are plain. It's ultimately the Subway of sandwiches with that 'Philly' vibe. When I first tried this, I made the mistake of ordering a cold sandwich. Plain, bland. The second time, I knew better and tried a hot sandwich. It was slightly better, but nothing to write home about. There aren't any unique sauces or recipes with these guys. It's a plain sub, it's just that simple. You're better off going to the Napa Deli which is just a few minutes away across the freeway for amazing sandwiches... read more

The kids that are working behind the counter are rude. My first time going to your location and I can say I will never go back. I had my order ready to go, they missed one item. Instead of helping they decided to tell me they were out, one of them said they had it, the other 2 started to argue with me instead of just helping. This is not how you have customer service. No reason for any of that. I would not recommend this location at all. Please reach out to me. read more

Never heard of Jersey Mike's until I kept seeing advertisements for them during the 2017 NCAA basketball tourney. Seemed like they were on during every commercial break. I finally went on 4/29/17. I got the club sandwhich. $8.75 not including tax for a half sandwhich. The bread was as hard as my kitchen counter and the sandwhich was just ok...I didn't finish it. Hey, I was curious, that's what ad's are for. But this place is no big deal. Subway HAS NOT LOST a customer in me and their bread is fresh and soft, unlike Jersey Rock's errrrrrrrrr, Jersey Mikes. read more

This review is for customer support. There are a lot of good sandwiches places, but the key is finding one that makes a sandwich how you like one made. I really like how they do them at Jersey Mike's, so I hit them up a lot. That said, here is my review on customer service at this location. I've been going to many jersey mikes for quite a while now. I like a turkey & salami combo (1/2 turkey and 1/2 salami). I've never had an issue ordering it at any JM's location. Usually they'll ring it up as either a "stickball" and substitute the ham for turkey... Or charge me for a "super sub" or "original italian" and just make a turkey and salami combo. Today the girl at this location said she could not make this for me, as she could not ring it up. She'd have to ring me up as 2 individual regular sandwiches, so I'd basically have to pay for two regular sandwiches, to get one 1/2 turkey and 1/2 salami sandwich. I tried to explain to her I have no problem paying for one of the 3 combo's i mentioned above and just getting what i want. She would not listen and kept repeating the same thing "I can't ring that up, so you'll have to pay for two". I told her I've never had this issue before and i've probably ordered this sandwich at least 50 times. She said all the past JM employees were wrong doing that and they should not have. I looked at my buddy and walked out with him. This was an easy solution, for a person who was either too stubborn or not smart enough to figure out. For that, this location gets 1 stars. I'd give 0 if I could. read more

Fast and efficient customer service! Personable. I had the number 20 which was the Pastrami sandwich and I also ordered the Kids meal. Everything was fresh and delicious! If you're craving for a hot/cold sandwich, there's no better place to satisfy yourself. I definitely recommend! read more

First time at Jersey Mike's in East Rutherford located at 50 NJ-17. The staff was Awesome!!! Ordered a number 17 which was a Philly Cheesesteak & it was exceptional better than a cheesesteak from Philly. Please bring them to South Jersey!!! read more

Incoherent uneducated people incapable of following simple directions. Do not come here if u want to get a correct sub. I simply asked them if they could wam my sandwich up for me. They said yes and here they didn't do a thing. So I'm stuck with a cold sandwich and I had to come home to warm it up. read more

Jersey Mike's Subs - Sandwiches Near Me - Fairfield, California

I ordered tow giant steaksandwich with only cheese and mayonnais. the cheese was ice cold he just slapped it on. last week I ordered the same sandwich. I told him to put cheese and mayonnaise and it had onion my wife was allergic to onions. He's a chef he's the manager he's everything. I disagree with this place. No good read more

I stop here quite a lot when I am on my way home from the bay area to Sacramento. It's no different than any other Jersey Mike's, but I would honestly give them all 5 stars because they have one of my favorite sandwiches in the world. Their Chipotle Cheesesteak has changed my life and I will eat it until the day that I die. Their Rosemary Parmesan bread is absolutely essential, and their chipotle mayo makes my mouth water just thinking about it. Their steak is also super tasty. Bear in mind I am not a traditional cheesesteak eater and typically get mine without onions and peppers. I've been to other cheesesteak places with great reviews in different towns, and I swear the Jersey Mike's one is my absolute favorite. I guess I'll have to to go to Philly someday and test this theory. Until then, Jersey Mike's forever! read more

I love "samiches!" I live in the Cordelia area and when Main Street Deli closed I was devastated. Subway is "aight" but I want my meat sliced fresh. Luigi's is in downtown Fairfield and they have some awesome sandwiches too but some days I don't want to drive that far for dinner. S & S Deli is good but I rather eat the Mediterranean food than a sandwich. Anyhow to get to the point when I found out Jersey Mike's will be MY neighbor I waited patiently for the doors to open. Then I walked in with a big smile on my face, hungry tummy and my coupons to indulge in all the Italian meats and provolone (already bias those are my two favorite ingredients in a sandwich). The staff was extremely friendly and took time to explain the menu and there were a few of us in line too. Already been here twice in one week and I plan on ordering down the menu so just check out my picture posts. Side note: I dont understand why people go into a food joint not knowing about the place. Research about it so you don't feel rushed. You gotta freakin smart phone obviously because you checked in on yelp. read more

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Compared to the nearby Subway, well there's no comparison. Jersey Mike's for the win, definitely. I like the fact that JM's meats/cheeses are sliced to order so fresher taste and less preservatives. I like Mike's Way with the onions (which are subtle not overbearing), vinegar, and oil. I like the friendliness and eager-to-please service from the staff. And the sandwiches are just so very good...thank the heavens there's another option other than that horrible local Subway. What I didn't like: I watched one of the preparers handling the food on the back counter. There were condiment sauces in usual plastic containers on the counter, no big deal, but the preparer handled/assembled the sandwich directly on the same counter right beside the containers and other countertop tools/appliances. I didn't like that AT ALL and this is the reason for the mere 3-star rating and if I were to see this again i don't think I'd come back and would downgrade my rating further. I really wish he handled the food on a board or other surface and NOT directly on the counter. But I suspect he was just new staff and probably didn't know better so I will let it slide and continue to be a JM customer, trusting that this training issue will be fixed. read more

My husband and I were going to go to subway tonight and decided to try out this place since I've seen good reviews. I got the #8 club sub mini Mike's way (I'm a little eater) and I loved it! I love that they shave the meat right then and all the veggies are fresh, and they have a great assembly line going. Great customer service! read more

#17 Philly Cheese steak sub all I can say is WOW!!!!!! The meat is so tender and the creamy cheese is WOW!!!!! My new favorite sub!!!!!!! #17 read more

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Im originally from the east coast home of the Philly steak sandwich. Their steak sandwich is deeelicious... and the service was excellent. read more

Jersey Mike's Subs - Philly steak sandwich with all the fixings... - Sandwiches Near Me - Fairfield, California

Always friendly! Bomb food! Tried the reg Big Kahuna Cheese steak and its sooooo yummy! read more

Jersey Mike's Subs - Sandwiches Near Me - Fairfield, California

Had my first experience with 'Jersey Mike's Subs' yesterday and it was great! I tried the Original Italian (lucky #13) on white bread and had it Mike's Way (onions, lettuce, tomatoes, olive oil blend, red wine vinegar & spices). Now for the review... The bread was a perfect texture, slightly crunchy on the outside with a soft middle...just enough pull to enjoy. The combination of Italian meats were crazy good and very plentiful. As for size, I went with the Giant (14-15") you know, in case I wanted to share it (sadly, that didn't happen). Having never heard of Jersey Mike's, I had no real expectations. After my initial visit all I can say is this place is legit, my new fave for subs/grinders. The line was long, but moved pretty well and the service was polite and attentive. Just wish it was a little closer to work; tight fit for my lunch break. Next time I will try their mobile app to pre-order. Now just put one in Vacaville! read more

Still getting my fav mini BLT every couple weeks from Jersey Mike's! The manager recognizes me as soon as I walk in, if available he makes my sandwich and today I tried their new rosemary Parmesan bread #Awesome Love this place, my husband gets the large Philly cheesesteak and devours it and loves it! Can't go wrong here, plus today I got my sandwich for free by using my points! Can't beat that!! Just wanted to take a moment and update my last review because I know that most reviews are when something negative happens and rarely when you have a positive experience. I hadn't even realized that the business owner had responded to my review but do appreciate it. I got an email stating that today was double points day and have been craving my most favorite sandwich for a couple of weeks and figured I'd give it another try. The sandwich artist recognized me as I do go there often, he even said you're the one who got shorted on the bacon, and I said yes. Needless to say today's sandwich is awesome, plenty of bacon, a splash of vinegar and a customer who feels appreciated!! See you next week keep up the good work!! This spot is right around the corner from work, I come here almost weekly and always get the same sandwich, a mini BLT. Usually it's a decent sandwich and fills me up! Today however, the sandwich artist put just three slices of bacon on the sandwich, so I questioned it, he then pointed to the manager and said, "yeah I even asked him". OK guess I'll find a new sandwich shop, as three small pieces of bacon is fine if you're adding it to a sandwich with other meat, but three pieces of bacon is about half as much as I usually get! And again this is the same sandwich I get every time I go so this was weird! I don't know if they're cutting corners or every other sandwich I've ever had was incorrect... Either way, if this is how the manager says the sandwich goes, I'll goes somewhere else! read more

My Husband and I were here yesterday afternoon. Never been here before. Place was clean and although the employees behind the counter weren't super vocal they were pleasant once they started talking. I ordered a turkey sandwich and my husband ordered a Reuben. Both were nasty. My turkey wasn't even as good as Subway which we all know is pretty basic compared to like Diggers in Vacaville. The turkey meat was pale and flavorless, as were all of the ingredients as a whole. The Reuban was equally distasteful. The thousand island dressing they used tasted just wrong. So needless to say I will not be eating here again. read more

Came in right at the start of lunch luckily no one in line and was still left standing while an employee sat and ate his lunch and the group of teenagers snickered in the back of the kitchen. After 2 minutes the guy munching on his lunch goes to the kitchen and says there are customers out here waiting, the group continues to snicker and a young guy sticks his head out and go s back in and they again start to snicker. A girl comes out ready to take our orders I snapped at her asking I'm ready to order if you're done with your conversation. Ordered the Philly Cheesesteak sandwich and my coworker ordered the Chicken Cheesesteak and either of us was pleased. I will NOT be back. If you open the doors to the establishment please note WE WILL COME IN...and if it's lunch hour please save the chitter chatter for after the rush. read more

Hubby & I visited for the first time today, and tried 2 sandwiches : Chicken Parm was one, Chicken Philly Cheesesteak was the other. We split both so we could both try. Chicken Philly Cheesesteak was delicious, we each finished our half. The Chicken Parm was sort of gross...WAAAY too much sauce, super soggy, & we each took just one bite & tossed it. Basically a sayce sandwich. Sadly, it's a couple hours later, & both of us are nauseous with gurgling stomachs & multiple bathroom trips. We were each off doing other things when it hit, and neither knew the other was sick until a few minutes ago. Ugh. Needless to say, we won't be back. Bummer. read more

So happy this place opened up nearby!! Their sandwiches are amazeballs!!! The only downside is they're so busy there's usually a long wait and service is not so quick but this is not fast food it's freshly made sandwiches so I can appreciate the wait for the freshness. Check your mailbox for coupons before going. ;-) read more

I only recently discovered Jersey Mike's and was happy to run into this location during a road trip. My favorite sub is the original Italian (number 13), Mike's way with bacon... Because you have to add bacon. Seriously, why would you not add bacon? Normally, I'm not a fan of onions on a sub, but for some reason they get just the right amount and it works with the total sandwich. I'm hooked. The location is in a plaza with a bunch of other franchise or chain restaurants and I think there are a couple gas stations as well. It's clean and brightly lit with about a half dozen booths which each seat four. read more

I flipping love this place. It is the only place I go to buy a sandwich. All the ingredients are super fresh and very tasty. Love it. My fave is the number 1. All the workers are very nice and friendly. read more

I love Jersey Mike's, the customer service is ALWAYS on point, they are friendly, patient and fast with making those delicious sandwiches! Side bar... when you sign up for rewards, you receive a free sandwich!! read more

So I just moved here from New Jersey and was happy to find Jersey Mikes here. The reason I am giving this particular store a 2 star is they don't carry gluten free bread. I have eaten at 2 dozen locations and this is the first time I was not able to order GF. The owner needs to call Cisco foods and order the bread. They have 2 dollar up charge for the bread and I am sure it helps the bottom line. Order it and they will come! read more

I guess if you're craving a sandwich this is a great place to go to. Menu is simple and average prices. I usually get the tuna from here. Something different then subway. read more

Very good subs. Their gimmick is that they cut the cold cuts from the larger pieces of meat like they do at a deli. The ingredients are fresh and good. The cost is about double of subway but so is the quality. read more