I love this place! I may be biased that it's right across the street from my house...but who cares. My husband and I have lunch here every Friday and the sandwich is always done correctly, sometimes earlier than I requested (we order ahead online) and the staff is so great. They are always upbeat and helpful and you can't leave without a smile on your face. Yes, I know, it's a chain....but it's delicious, the price is right, and the people make me want to keep coming back. It is a cramped space, especially if you're picking up an online order because you're in the way of the people getting their drinks and paying, but it's just an awkward minute or two. Highly recommend this shop for a quick sub, they won't disappoint. read more

I try to only write positive reviews but just can't for this location. Food there is fine as it is a chain but as is pointed out in several other reviews the staff is short. I've heard an employee who I believe to be the manager, Shane or Sean, use profanity on several occasions. I'll be visiting the one just up the road going forward. read more

Our sandwiches were okay, we come here occasionally. My complaint today is the young punks hanging around inside the establishment and interrupting the workers. They appeared to be acquaintances and thought their heckling and interaction was hilarious. They were yelling over customers trying to place orders. There didn't seem to be a mature manager on site. Those boys should have been told to behave or leave the premises! read more

I go to this location at least 3 times a week. Always friendly, always quality product. I have been to almost every JM's in the area, and this one is one of the best. Clean, well run, and even in lunch rush, they make a great effort to get you out the door, and back to work. I'm hooked, and the employees here make sure I'm going to stay hooked everytime I come in! read more

I love a great sandwich and this place delivers. The ratio between roll and deli is perfect. They dress it with vinegar and oil and it adds the perfect amount of moistness to the sandwich. Give them a try , they do it right! read more

So I had a BOGOF coupon for this new(ish) location that was to expire at the end of the week. Sure, I'll give it a try! After running a few local errands, I pop in (around 2:30pm) to grab a few subs to bring home with me. I was pleasantly surprised by the atmosphere, for some reason I was expecting sterile subway tile, linoleum and formica. Instead, it was pretty warm and inviting...I briefly considered staying and eating in. Now, I grew up in NJ, and although I have now lived in CA for at least as long as I did there, I am still somewhat of a Jersey Girl at heart - especially when it comes to sub sandwiches. For a franchise/chain, Jersey Mike's does a pretty good version of a New Jersey style sub. White, Italian bread - check. Provolone??? Cappacuolo??? check, check. Thinly shredded lettuce, with sliced tomato and onion - check. "Real" Italian dressing - you know, red wine vinegar, oil, and Italian Seasonings sprinkled (separately) on top of it all - oh yeah, check. and mate. The employees here were all friendly and personable. The guy making my sub asked me how my day was going - and actually looked at me, waiting for a response! hmmmm. Maybe this is not like NJ after all... read more

I went in shortly after they open an ask to make me a sandwich that I can travel in my car with. Drew was helping me and he said he didn't think he could make that happen? I said "well just do it the way you want to do it and it will work". Drew went to making my sandwich....his way! Then he asked if I wanted it wet? I said geez Drew, how my going to travel with that?! He laughed. Great customer service! Engaged the customer. Made a great sandwich and we both enjoyed ourselves. I work in the same parking lot. 'll be there a lot! read more

Long time Subway devotee that just couldn't support them anymore. JM is just so much better. Love their Italian.

Gluten-free subs are great. They even take the time to clean the machine and the counters before making my sandwich. They understand the importance of cross contamination for someone who has celiac dx. read more

The Sandwiches are awesome especially the Big Kahuna with extra cheese. Great recommendation.

Iam a big fan food is great but service was lacking. I ordered a pickup order but when I got there it wasn't ready they said. They were busy they had 6 people also in line as well as 4 people waiting in the regular order line. Turns out the people in the regular Line all got served before any of people who were in the pick up area. By the time we got out sandwiches we waited 15 minutes why have a schedule time to pick up? read more

Needed to come in last min for my family. Since they wanted a good dinner, got a number 13 and a pastrami. Conner made them real quick with style and played good music. I don't eat here enough but since it was a quick buy I'll be back for lunch and be prepared for good food, wait time included. Other dude working that same night was John, he was cleaning the floor making it spotless and greeted me with a smile. Both of these guys need a pat on the back and a raise. I will be back soon. read more

Super disappointing. We called an order in ahead to pick up. Asked for a sandwich Mike's way, and a Cheesesteak wrap with lettuce on it. Got home to find that the sandwich was not done Mike's way, rather was just some turkey and cheese on dry bread. Who eats a sandwich like that?? The Cheesesteak wrap was a sad sight, just some meat and melted cheese in a sloppily put together wrap, and no lettuce as requested. We tried calling the restaurant no less than six times once we got home, but no answer any time. Granted it was 1245 on a Sunday afternoon, but I hardly think being busy is an excuse not to answer your phone. Are you ignoring incoming phone orders when the restaurant is busy? We order from this location and the Scripps Ranch location frequently, so we are not new to the menu or what to expect, but this was our worst experience so far with Jersey Mike's. read more

Good food, good customer service. Eating area and restrooms needed some attention. Parking sucks, limited and small . read more

Jersey Mike's Subs - Out the door busy! Good food and service. Tables needed cleaning as well as floor s and restroom. Parking sucks, to small and limited. - Sandwiches Near Me - Poway, California

I called in a 7 sub/meal order at 11:50 AM and the order was wrapped/bagged & ready for pickup as promised at 12:05 PM. Smart COVID-19 care customer service was evident so kudos to the organized staff that handled a bustling lunch hour. Subs were great too. #mikesway read more

I have always loved Jersey Mikes subs, but this location is special. Melissa and her team are A+. They remember your name, are always having fun and are on point when it comes to making a mean sando!!! read more

Seriously, new employees all the time. The food is good if they make it right which is half the time.

I just got my sandwich and my experience was very good, very friendly staff and service. The place is very clean and I also asked what sandwich they recommend. I do recommend coming here and supporting our local businesses. read more

Super friendly and patient staff. There was some difficult customers ahead of me not paying attention and they whole team kept smiling and was upbeat. read more

Sometimes I can be so addicted to this place. Their bread is always fresh! The tuna, #13 original Italian, turkey club, are my favorites. There's something about walking into the store smelling the onions, the dressing and the Italian herbs, watching them cut the meat and prepare the sub to absolute perfection. When I'm in the mood for a sub, I frequently visit the Poway/Twin Peaks location. The staff is so friendly and I'm always greeted by a smile. read more

Being from NY, I'm super picky about sandwiches and cold cuts. As someone who typically only likes Boar's Head, I couldn't believe how good Jersey Mike's is! Their turkey is delicious. read more

I think its dumb that just about every other Jersey Mike's location I've been to has a full plastic table setting with the exception of this one. read more

As expected the food is always great and sandwiches are well-made but the staff here can be incredibly annoying. Sometimes I'm stopping in to grab a sandwich and female manager is so incredibly Pepe that she comes across as yelling and jumping around and dancing around all the time it's incredibly annoying it is literally this reason that I stopped going to this location. Food is great but she is very much like an annoying little kid read more

The woman working tonight, and I didn't catch her name, was awesome! So friendly and very fast! I ordered the meatball and cheese and was very pleased! read more

I've been to Jersey Mike's in Poway three times, all three times my bread was stale and dry, sandwiches were nothing exceptional, they weren't bad they just weren't above par of anything, mix that with the fact that the bread was dry every time I've been there I I'm in no huge rush to go back... read more

I love this Jersey Mike's because everyone is very friendly and professional PLUS they have the Manager's special which is an amazing deal for me and my wife. read more

The manager is rude and should be fired he let's his employees treat customers without respect. My brother came in to get some sandwiches and he c pu old barely get in to door because one of the employees parked his motorcycle right in front of the door!! And when my brother walked up the employee who owns the bike wouldn't let my brother get a word in and just bragged about his motorcycle he had parked in front of the door! The employee Gabby has always been rude to me she's always passive aggressive as and just seems disinterested in what she is doing. The employees here need an attitude check! I've also been served moldy cheese on my sandwich and when I brought it up to the manager Andrew he just blew me off and said it wasnt moldy! No one should eat here! read more

I love Jersey Mikes, but do yourself a favor and go to the Bernardo Center drive/Camino Del Norte location. Excruciatingly slow...even after calling our order in. read more

3 stars cuz I like this place. But this location meh... I called in for an order to be picked up and they didn't even ask me if I wanted it Mike's way so I guess they just assumed but I didn't want it like that. Didn't ask me anything. Hiring teenagers is getting to be a pain in the was nowadays. Like geeze customer service is a no go. Sandwich was fine. But train y'alls staff a little better. When I worked at this company we were on the ball nd were the best at customer service. Idk anymore. read more

Good sandwiches. Came during a busy lunch time but were very quick and efficient. Happy employees, service with a smile, and overall a good, positive atmosphere. read more

It's a basic sandwich place. I ordered a large BLT and a large turkey and it ended up setting me back nearly THIRTY BUCKS. For TWO sandwiches? These aren't particularly loaded with meat. They're large pieces of bread. THIRTY BUCKS? That's outrageously expensive, and the sandwiches/bread are OK, nothing special. I can't say I'll be back. read more

This place is really bad. I have eaten at other jersey mikes places and this is the first time I didn't finish my sandwich. The customer service was bad. The guys behind the counter were rude and got my order wrong. The guy that was preparing my sandwich was rude and didn't know how to follow simple instructions. I will not be returning here. read more

The parking lot here is less than desirable...right next to the liquor store. It's very dirty and not a lot of spots. I'm inclined not to return and go elsewhere. read more

I usually love jersey mikes. However this location just doesn't seem to have it's you know what together. Some of the staff seem confused or just simply look like they're waiting around. Look out around the lunch hour. Anticipate some extra time for dine in or a phone order. Sandwiches are still good, service is just lacking. read more

I have a had my order messed up several times at this location. I contacted customer service and within 24 hours the marketing rep reached out to me. It wasn't then just about offering a free sub, they really wanted to know what happen and fix the issue. I have to they way Jersey Mike's handled this situation was TOP NOTCH. I'll definitely start going back to this location. Thank you Nate O. Excellent the way you listened and fixed the problem. You got me back as a customer. read more

This place used to be really busy when it first opened because it was SO needed in this area, but I'm happy to report its now much quicker and less crowded. The people who work here are very personable and make great conversation. They take your order early and they run it like a well oiled machine. Managers special is a great deal for 2 ($15.99 for a giant with 2 drinks and 2 chips). read more

My husband and I went here tonight! Great customer service, clean, fast, and tasty. Need I say more? We got a #56(Philly cheesesteak with jalapeños and extra cheese ). They have a manager special. Giant sandwich, 2 drinks and 2 chips $15.99! What a deal!! Will be visiting again soon. read more

Very dirty. There were flies everywhere and they were all over the counters, the food, and the meat slicer. The floors were very dirty too with food everywhere. Decided to leave and not eat there. read more

My husband and daughter went to pick up dinner tonight. They said it was painfully slow for and order of 3 sandwiches. Then they get home and the bread on the 2 wheat was so stale and hard I could have made bread crumbs from it. Not sure why I even gave it two stars. Maybe because I hope it improves, the sandwiches at their other locations have always been so good. Fingers crossed or this will not last long in that location. read more

What happened to this store. Today, ordered a Cali and they didn't put the bacon and avocado on it. Also, why are both TVs showing soap operas? One is in Spanish. I don't get it. Even the tables are not clean. read more