During my visit, there was a very rude customer. The ladies working handled his rudeness very well. The store is clean and the #9 is always fantastic. Plenty of meat when I don't add the fillers of the veggies. read more

Jersey Mike's Subs - #9 NOT Mikes Way - Sandwiches Near Me - Ramona, California

I asked an employee a simple question about pickup orders respectfully because I was confused about the process and thought my order had been taken. Instead of helping, the employee became belligerent, he raised his voice, and asked "what's the problem?" when there wasn't one. I was calm and respectful the entire time. I used to come to this location regularly, but I won't be returning as long as this employee works here. He is a young man. Obviously very immature and the interaction took place May 18 at 6 pm. read more

While the girl was preparing my club sub she pulls out an extremely long hair from the sandwich and was about to wrap it up to give it to me until i said eww was that a hair, she says oh yeah ill make another one. Wth! Disgusting behavior Ticket 01-001814-01-357538 read more

What a great experience we always have there. They even divided my sandwiches so my husband doesn't get onions on his. The girls were very helpful read more

Bummer--I really liked coming here. I placed an online order and came home to find a really sad sub. I noticed right away they forgot the lettuce and tomato, so I opened it up to check, and sure enough, it was missing. Some of the cheese had melted onto the paper instead of being in the sandwich. I called to let them know, and they just said "okay." No apology. That's one pricey sub to miss out on ingredients and for it to be so messy. read more

Jersey Mike's Subs - Sandwiches Near Me - Ramona, California

Always good and the service was alright this time but usually amazing. Jersey mikes seems to have an overall better approach to hiring than most places that employ younger people read more

The service was bad. The girl didn't seem to understand what I was ordering. It was very frustrating and the sandwich wasn't good at all never going here again I should've just left it all wet and soggy just so irritating a waste of money read more

Love there's finally a sub shop w/ GF bread! I've been craving one but just couldn't find a sub shop w/ GF rolls (otherwise, it's just a sandwich!). Love you can order ahead & get it dressed "Mike's Way" (w/ onions, lettuce, tomato, red wine vinegar, olive oil, oregano & salt). Finally can stop craving a tuna sub! read more

Order to go, come in after my pick up time, not made. Asked me to wait a little bit as they haven't started, they helped everyone in line. Then remembered I'm waiting then tell me they're all out of bread (white/rosemary) they just gave to everyone. Ordered at 7pm, refund almost 40 mins later. Not even a sorry. Rude. read more

Jersey Mike's Subs - What time I was to pick up - Sandwiches Near Me - Ramona, California

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It's a new year and I only want to be nice. The sandwich was good. It took a very long time to get a sandwich

Good sandwiches always taste fresh. Good selection of chips and drink drinks a pretty good bargain.

#13 Italian is the greatest. Delicious and worth the price. Excellent friendly service.

I came the other day for lunch and i went to pick up my mobile order a few minutes after my pickup time and went home and realized the bread to my sandwich was already super soggy -_- i didnt want go back cuz i usually don't like complaining but like c'mon they could be a little light with the oil and vinegar!! read more

I got the best sandwich in the world! I was very happy with their service, so sweet and generous with the portions

The service was HORRIBLE. The first person who tried to help was very understanding when I didn't know what I wanted at first. Then the second girl who took care of me (Sydney I think her name was she had a rose tattoo on her arm) was very rude and she acted like she didn't want to be there. I believe the general manager was there and he obviously didn't see or hear because he didn't say or do anything. She was so rude that it made two people walk out and also my girlfriend didn't even want a sandwich anymore (she didn't even put or slice any cheese or meat yet) because it ruined her experience so I told her no more for one sandwich and she sighed, rolled her eyes, and practically threw the bread back on the table. I will NOT be back due to her attitude and how unwelcome she made me and my girlfriend feel. read more

Visited 7/6/2020 Jersey Mike's is the name. Great Sandwiches is the game. Picked up a couple of sandwiches 1 hot and 1 cold. For the cold I got a regular Original Italian Sub. A fantastic sandwich. For the hot one I got a regular Big Kahuna Is steak. A perfect cheesesteak. Spicy, delicious meat, and comes automatically with double cheese. Definitely my new favorite. The staff was fast and friendly and took very good care of me. This is a great addition to Ramona's Fast Food. read more

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My sandwich took a little longer than I had hopped for. They had 10x more to-go orders than they did people in the restaurant. Ronny was busting her butt at the grill. Everybody was busting their butts really. She was very nice and apologetic that it took so long. And I really don't think it was her fault. She was going in order of the tickets. I feel like the company should make sure that if somebody is in the store waiting, they need to make their food first. The DoorDash and GrubHub and all that other crap can wait. read more

Probably having a hard time finding employees. I walked in and they were making pick up orders. Stood there for a few minutes. No one looked up or said anything. Waited a few more minutes before they even looked at me and took my order. Got home, and the gluten free sandwich was the wrong sandwich. They mixed the order up even though I repeated it three times at their request. The non-Mike's way was Mike's way. The Gluten Free was not gluten free. Hard to find a way to explain this kind of service. read more

Absolutely terrible, I ordered pick up and my order was completely wrong, hot sandwich with added lettuce and tomato that was soggy and disgusting, wrong cheese on it. Called and got hung up on multiple times, unable to get ahold of anyone. Definitely not going to be eating there again, extremely disappointing. read more

I would like to say that I have gone back to this location twice now since I posted my previous review and the experience has been night and day. Reasonable wait times despite being a very busy time of day and everything was delicious! read more

I'm so happy that we got this addition to Ramona! This much needed franchise is something we needed in this small town because of there great sandwiches and catering boxes. Having to go down to poway was to far of a drive from Ramona and the Ramona location is well managed, clean and the staff is very friendly. First off they have one of the best cheese steaks I have ever had and I've been to the ones in philly multiple times having traveled there for work. There cold subs are great too, one of my favorites is the number 13 it has lots of different Italian meats and you have to get it Mike's way. The bread is fresh and has great flavor. The sandwiches with bacon on them are a must try there bacon tastes amazing and is always fresh. For our last rodeo party we got the catering box and was ready when we went to pick I it up. read more

Jersey Mike's Subs - #13 Mike's way - Sandwiches Near Me - Ramona, California

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The sandwiches are good, I use their App to order and pay, earning points, then just pick up my order. I enjoy earning points and then getting a free sandwich. The counter staff are friendly, they can be observed preparing the sandwiches. When I use my phone to order, my sandwich is ready at the time I select. My name is on my order, and is handed over when I identify myself. There is no ambiance, it is a quick service Deli. The store is clean and organized. read more

I'm a DoorDasher and regular customer and this place runs like a well oiled machine. Cheers to the franchisee and the employees. You're doing it right. read more

I've been enjoying Jersey Mike's throughout SoCal for years and we finally have one in Ramona! Wow, what an incredibly run operation. The crowds are still significant and the staff & leadership there handle it all brilliantly. I could not have been more impressed with everyone we encountered. And of course the sammich was top-shelf. As good as any other JM I've been to. My usual is the #13, but this time I ordered the #9. A turkey & roast beast club with bacon, etc. Outstanding. I'll definitely be a regular here. read more

Jersey Mike's Subs - Outstanding #9!! - Sandwiches Near Me - Ramona, California

I was so excited to try this New Jersey Mike's. I got in line to order and I was able to look behind the counter area. DISGUSTING FILTHILY floors. Food all over the place, serving gloves all over and piles of lettuce on the floor at the lettuce shredder prep area. I was so tempted to walk away but I didn't. I ordered a Ruben sandwich. It was terrible. I don't think it was worth the $$$ spent. I'm definitely not going back. I won't be surprised if the Health Department doesn't turn that A card into a B card on the door. Management don't be surprised if one of your employees slips on one of those gloves and files a lawsuit. read more

Jersey Mike's Subs - Filthy floor Jersey Mike's Subs Ramona - Sandwiches Near Me - Ramona, California

I was craving a sandwich and since subway doesn't have real tuna and I can't trust them anymore so I decided to give Jersey Mike's a try. And holy cow!!! It blows subway out of the water and it's really really good. The food looks fresh, unlike subway where it looks like the food has been sitting out for days. The staff is friendly and place is nice. I got an Italian sub. The giant sub is big!! And costs around $15. But worth it. Recommend!! read more

Jersey Mike's Subs - Sandwiches Near Me - Ramona, California

Great service when I called ahead but they made me wait in line like I hadn't called so during covid it was a bummer to have them do that when I tried to work around it. The food was good and well prepared and it didn't get all soggy when we took it to go. read more

When I place an order on DoorDash for Jersey Mike's & we always get shorted, you call them & they never answer the phone.. it's very frustrating.. I wouldn't complain if the subs weren't so expensive.. I guess this is the last time we go or order Jersey Mike's on line.. we ended up going to store & let them know, but whatever I guess.. read more

So first thing first they screwed up 4 times on something basic the excuse of it was busy is a joke you have 3 to 4 employees running around not knowing what there actually doing tbh I have been to better Mike's this one really just doesn't live up to what you would expect read more

Jersey Mike's in Ramona is great! Always fresh! Never had a bad sandwich! Service is wonderful! Please is spotless!

Went into Jersey Mike's yesterday to grab a sub for my mom and I....I haven't been there since they first opened, unfortunately I won't be going back either. Customer service was terrible....the older women with dark hair and green eyes was so rude! I want to thank Drew for reaching out to me and apologizing for the way I was treated.....I will be back to try it again. And I'm happy to hear that employee quit. read more

Very good cheese steak. The portion was generous, well cooked, and well seasoned. Hoagie roll was perfect. The premises were clean and orderly and the staff courteous and efficient. I just convinced myself to give them the fifth star! read more

I used to like this place until my app orders were missing ingredients, made wrongs and completely forgetting to read the instructions provided. I reached out to the store after every incident and spoke to a manager. The delivery orders aren't cheap and cost extra fees. To my dismay the male manager that I spoke with offered no resolve for my missing items and food being prepared wrongly. This has happened multiple times under his watch. I had this issue before and it was a female manager who responded and was very polite and accommodating. They're not reading the requests on the receipts because when I call, my app order and their receipts match. How can you make a sandwich wrong when you have the ingredients list in front of you is befuddling to me. There's absolutely no attention to detail let alone oversight of the delivery orders. It's unfortunate that when I even reached out to their HQ trying to get resolve, the owners never replied to my forwarded complaint which was on June 27! Kristi from Jersey Mikes HQ reached out and told me they have forwarded my message to the franchisee and I should hear back from them. Well, I never did. Furthermore, I'd rather drive down into Poway to a another location than to give my money to this franchisee, because they obviously don't care about their reputation, let alone their customers satisfaction. Being a pillar in the community and a military family, I'd expect more out of them. No worries, I'll make sure to let my military friends know, not to spend their money here. read more

We used to order from this store frequently. Over time it seems the quality has gone down. I submitted a phone order a few weeks ago and ordered a toasted sandwich and it was not. The bread seemed stale and I had to wait for the order that was sitting on the counter for quite awhile. Service was ok but the sandwich doesn't seem to be at all like they used to be. But, maybe I am comparing them to Board and Brew which is where we will go if we want a sub. read more

I've always been a fan of Jersey Mike's, especially the sub in the tub. This time is different though. Picked up lunch for my husband and I and brought it to him on base. Finally got home, sat down to eat mine all excited...to find that I had the smallest amount of lettuce ever. I got a BLT sub in the tub since I'm pregnant and can't have deli meat. This picture is after I dug to find little to no lettuce..... read more

Jersey Mike's Subs - Sandwiches Near Me - Ramona, California

I have been coming to this Jersey Mike's for about six months and they always have a strong dedicated staff and usually always busy. The main reason we frequent this establishment is for the delicious sandwiches but also because of their attentiveness toward gluten free patrons. Their preparation and process for gluten free sandwiches is awesome and extremely thorough. If you have Celiac, I would recommend this JM, the staff takes care of everything and there is no fear of cross contamination. (We always order our sandwhiches in store) Most restaurants don't even know what gluten is and or will make little to zero accomidations for people with Celiac. It is nice to see a local sandwhich spot doing it right! Thank you for going above and beyond it is appreciated. read more

Walk in orders are priority over online orders. We schedule to pickup at 7. It won't be ready until 7:30. 6:15? Be ready to get it at 7. We will be in waiting, just standing, while everyone else is helped far before us. You're losing really valuable customers. We decided to give it another shot for dinner tonight. Made sure to give plenty of time - we ordered 2 hours in advance. Arrived right at the scheduled pickup time and we're still waiting at 7:20. Ya'll should really fix this. We will be going to Subway next time. read more

I have always been a huge fan of Jersey Mikes, last night after a long day of work I didn't feel like cooking, I placed my order through the app and was in a joking mood. In the comments I put, "make it with love," and in fact they sure did. The subs are always delicious and well made, but the note they left really made my night, and put a huge smile on my face, I couldn't stop laughing. I appreciate you guys keeping a positive attitude and having fun with life. Great customer service even when you are busy. It was quick, ready on-time, and I have never had a bad experience. So happy to see some good right now! Thank you again, and keep up the great work! read more

Jersey Mike's Subs - It's the little things in life :) - Sandwiches Near Me - Ramona, California

Always a great experience! We have been coming to this location for about the last 3 years(at least once a week) and always happy with the food quality and customer service. Try the Big Kahuna or #9, always delicious! The owner is very friendly and leads an awesome crew. Thanks and see you soon! read more

I have never had a bad experience here! It's always busy so I recommend ordering online through the app.