I've been here before and never had any issues but today unfortunately I heard the F### word about 20 times in a 3 minute period between two workers from Jiffy Lube it became very comfortable as they had no consideration for the customers around them. They were clearly becoming very heated with one another and one guy would not hold back. The other customer and I just looked at one another wondering when it would stop and I was not feeling safe at all. These guys need to be more considerate and professional with their language and consideration for the customers and for each other. Egos were too big for me and I don't think I'll be coming back. read more

We got our oil changed by Chris the manager and we fallowed him from the Ventura location because he always does a great job and helps with whatever we need. we even got to use a coupon and service was excellent! read more

They charged my teenager who was there to get simple oil change $171!!$ Will never go back ever .. you got that right my cars still need oil changes.. read more

Chris is an amazing person who definitely tries to customize the experience to the customer's needs. No one loves to spend money...But Chris and his staff will be receiving mine from now on. read more

The manager, Chris was able to help me fast! I didn't have to wait forever like most places. He was professional and very well mannered. I appreciate you for making the experience a great one. They're lucky to have you. Thank you! read more

Chris was great he helped me find the right oil for my vehicle. His attention to detail is second to none. Keep up the great work!

I've been coming to this location for over twenty years and my experience yesterday was hands down my best ever! I came in for a routine oil change and the Manager, Chris, greeted me as I pulled up. He was hospitable, friendly, and had great energy. I observed him treating his staff with respect and there was an overall positive vibe all around. My car was done faster than I expected and Chris also helped me out at the register. As if I did not already like this location to begin with, Chris gave me a solid reason to stay a customer for life! read more

Friendly staff. Clear and helpful! Quick and affordable oil change, use the online coupons!

I WAS SEXUALLY HARASSED A Male worker didnt see his name *I should have but honestly I was beside myself* comes over to my car and starts flirting with me and tells me to give him my number and he will hook my car up before anyone else ... WOW i.am beyond grossed out and cant believe that this company would employ someone like this I left and would like to know who I can file an actual complaint becuz I do not deserve to be sexually harassed into getting a "hookup" on my oil change. I am writing this in tears and have never in my life felt so disrespected. Please train ur staff to treat their customers with respect I called and asked for a corporate or offsite area manager and was told u guys dont have one. Maybe that's one of the problems. Keep an eye on ur employees please becuz this isnt ok. read more

This Jiffy Lube offers excellent service with staff that go above and beyond. For instance, I arrived mid day on a holiday with several cars ahead of me. A staff member greeted me within a few minutes of pulling up, told me which stall to drive up to and how long it would be. About 3 minutes later, another staff member came to check on me to see if I'd been helped and repeated the timeline, but added, we might even be able to get you out of here faster because we're wrapping up two vehicles. That is but one instance of the excellent service provided here. I am a repeat customer at this specific location, not just because of the Jiffy Lube name and the coupons they often have for many services, but because of the staff. The excellent customer service of the staff comes from the top down; Chris, the Manager, is attentive and thorough when he describes the services rendered. He and his team always delineate my choices, are never pushy about recommendations and as I mentioned earlier, there are always internet coupons available, so I am always satisfied with the value of the service. Further, I go to Jiffy Lube for a myriad of services; not just oil changes. Check them out, you'll be happy with their service...they even vacuum out your car! Which I love! Another fun fact is that while you wait in the lobby, they have a tv playing excerpts from America's Funniest Home Videos to give you a chuckle. It's a wholesome guilty pleasure if you don't need to be on your laptop or phone. Lastly, this Jiffy Lube also has snacks and drinks for purchase, a bathroom that's clean and accessible, free water, trash cans at the car entrance to clean out your car and indoor or outdoor seating...all great amenities while you wait! read more

Every time I come here I get great friendly service. Check all regular maintenance and always recommend additional services

Embarrassing lack of empowerment with the employees at this location, bordering on extortion. We went to a Jiffy Lube in Colorado last month and got new windshield wipers, among other things. This visit was in preparation for our move to California. Well, the first time it rained, the windshield wiper came flying off. We went to the local Jiffy Lube where the local staff told us, upon seeing the receipt, that they couldn't do anything about it (despite the warranty) because they are a franchise business and this isn't the location where we bought it. So here we are driving around with no visibility and our 3 year old in the back and they are trying to charge us full price for a new blade knowing our only choice is to do that or drive around in dangerous conditions. To the original franchise' credit, we called them and they actually refunded both wipers, which was a classy move given they couldn't see it in-person. Wouldn't it have been easy for this Jiffy Lube to take care of all that legwork for us? They would have retained a long-time Jiffy Lube customer and been no worse for the wear. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Oxnard, California

I usually go to Xpress Lube in Ventura and occasionally to this Jiffy Lube. Today I went in for an oil change and was greeted by the manager, Chris. He was very informative and friendly. I really liked the way I was treated and how helpful he was. This Jiffy Lube will now be my go to place. Thank you, Chris. read more

This location should not be allowed to use the word jiffy on their name there were five guys and all move at the speed of 8hrs a day with no since of direction. Lack of leadership and slow as all h****. 1.5hrs for an oil change? Not Jiffy at all. read more

Avoid at all costs. I was first in line with no cars outside when I got there. Took 20 minutes for someone to greet me and grab my car key (I f#%ed up and should've left like others did). Car was pulled in to the shop soon after but took over an hour just for someone to come in & tell me I should replace 2 cabin air filters along with an oil change which I thought had already been done. The air filters were removed and sitting on my engine bay for at least half an hour before they spoke with me & did not look like they needed to be replaced. Worker told me less than half an hour for the oil change which could have been (did not watch them complete so unsure when completed or if they even changed my oil filter) but it took about an hour for them to return and tell me it was complete. I wanted to tell everyone that walked in to just leave but most figured out themselves. There were 3 others in the waiting room with me upset about customer service and wait. I saw 2 customers walk out because they were not greeted properly and 2 others ask for their car/key back because they essentially took their key from them without informing them of process or wait. Work productivity and customer service was unacceptable. All workers were paired together chatting, texting on their phone and I'm pretty sure I saw 2 take a selfie together probably hash tagging #harddayatwork for the gram. There was at minimum 1 worker: 1 car ratio while there but everyone was wasting time. Workers were consistently walking to the back but trying very hard to avoid speaking with customers. In my eyes it looked as if their was no upper management present and everyone was doing whatever they wanted to do. The 2 different workers I spoke with ACTED as if they cared and were nice but I could tell they were very fake pretty much rolling their eyes when saying sorry and speaking with me and other customers. I visited the location late Monday morning, so it's possible everyone was hungover from the weekend. Regardless, I do not recommend visiting this location. read more

I came 20 minutes before closing that's my bad but jimmy and Taylor where quick to accommodate me I don't recommend coming this late ! But I was in such a rush all day it completely brush thru my head but thankfully they still did my oil change and for that I am absolutely grateful especially since I was overdue and I drive ridiculously far for work Mondays-Fridays read more

Jiffy Lube Oil Change - Very well done thanks for being nice - Auto Repair Near Me - Oxnard, California

What's up with this company loosing customer's Keyes? Happened to my buddy yesterday and it took 15 minutes to figure out that the tech knocked them into the trash can... this is what happens when you hire entry level kids read more

Over 1 hour just to check me in. I will not be coming here again. This is not service in a Jiffy... stop trying to upswell services when a simple oil change is taking over an hour and a half. If I could leave 0 stars I would. Do not come here. read more

Love this place. Guys are always friendly fast and I never have any problems. Management here is great Chris does a standout job.

Everyone was friendly and the service only took about 45 min which is good because they were busy. I was all set to leave a decent review but that all changed the moment I opened my car door. One of the employees left a massive black footprint on driver side carpet. I know my car is not the cleanest vehicle but this was absolutely ridiculous. I was upset to say the least. Dont you guys use floor mats??? read more

Jiffy Lube Oil Change - This is unacceptable and not something that I would expect from Jiffy Lube. - Auto Repair Near Me - Oxnard, California

Thank you Jacob and Mike for your professionalism and for being so thorough. As a single woman who relies on great service and knowledgeable staff I greatly appreciate them and will continue to comeback to this location. Jacob you're amazing keep up the fantastic work ethic! read more

Was a potential first time customer but apparently the customer service is very hit or miss depending on who you deal with. Chris was very helpful on the phone this morning but when I showed up this afternoon and requested a batter test Carl wasn't even willing to hear me out and couldn't be bothered to do the test. read more

I just left Jiffy Lube and it is 5:48. I pulled into Jiffy Lube at 4:30. Waiting outside bay doors for 20 minutes before anyone came out giving me direction. Pulled up to a station. Sat in my car the remainder of the time with little to no direction of what was happening. Finally after asking how much longer it was going to be, I was told another 2 cars were in front of me still and it would be at least another 40 minutes. Left without ever getting an oil change. Was never notified of the extended wait time or anything and wasted almost an hour and a half. I would suggest going to the Valvoline or other Jiffy Lube. read more

This place is Terrible! I went in to get the oil changed in my Fiat I've had since 2014. They insisted that it requires some special European oil they don't carry. They continued to insist this, even after I called regional assistant manager at the Ventura store (where I've had the oil changed several times before). He told me this was "bull" and the Oxnard staff was simply "being lazy". read more

Fast service. A worker saved me $ and the employees are kind and professional. Would recommend to anyone.

It's not worth my time or money. Horrible service. I dropped my car off and went to grab breakfast in the area. I was told by the manager I'd get a call when my oil change is ready. Call multiple times to see if it was ready and no answer each time. I waited over 20 minutes for someone to just come to the front desk and talk to me. And still waited 3.5 hrs for an oil change when it appears my car has been ready. Who knows how long. read more

Worse customer service I've ever had a a jiffy lube, got to the front of the line almost as soon as I got there and still waited over 45min just for someone to come and pop the hood open then waited another 20 min till they started servicing my car, I watched as no one was clearly paying attention to the order that other customers where coming in, it's like they got to you when they got to you. No order what's so ever. To top it off the employee dropped my oil cap in the engine bay, that took another 20min to find and take it out. I know there's other jiffy lubes that are good but this one isn't one of them. Never again will I go here, I'll rather drive to Camarillo or Ventura to have it done. To the employee that dropped my oil cap, "find another job buddy this ones not for you". read more

We just needed some oil to be drained because we accidentally overfilled it, and this man named Chris helped us. He was friendly, fast, and very kind. Just his attitude would make me want to go back again! Great service, and we had a small wait but we weren't in a rush! read more

Thanks to Carl and the guys for the great service. Clearly explained everything and they have fun while they're doing their work.

First off, it's no longer done in a jiffy! They have added so many other services that it takes forever. Please know that they also take lunches late in the day, like 2:30 pm and they allow several employees to go at once, so there's no one left to service your car except the window washer and the manager. Also a synthetic oil change will cost you $143.01. read more

I am standing at Jiffy lube waiting to get someone to check me in. I have been waiting for over 10 minutes while a guy who works here is taking his lunch in the lobby where I am standing basically ignoring me. This is ridiculous. read more

BYER BEWARE. I was sent away twice before I told the employee that I would wait to have an oil change. The only reason I went to Oxnard Esplanade is because it was convenient. I was told it would take about 30 minutes to have my oil changed. I presented a of coupon which the employee told me would be applied at the end of service. It took approximately three hours for them to change the oil in my car. I was treated very poorly by the employee at the front desk. The nearly three hour oil change. The coupon was not applied and the time of payment because the employee said "I was in the bathroom and I forgot". Don't go to the Esplanade. It's not worth the headache. Go somewhere and pay full price you feel better less anxiety. read more

I just want to know who gave Jiffy Lube the permission to become a business because they're on another level of terrible. They don't even deserve one star. During an oil change, they left the oil cap on the engine then tried to force to close the hood but obviously it couldn't because of the oil cap. It wasn't until something was said that they checked why it wasn't closed. If you have to jump to try to jam the hood closed, maybe there's an error the worker did that's stopping it. Another event happened where brakes were changed... idk why there was a thought that this place might be better. Brakes were changed until upon departure, there was a sound in the car that kept going on during the drive. Drove to the dealership & was told that wherever I got my brakes change did it wrong so I had to pay even more to fix Jiffy Lube's mistake. If you're lucky to read this before you go, don't. Don't even consider it. I don't even know who they hire & what they require because it seems like they don't require any mechanical knowledge. Save your time, money, & car. read more

I always go to this location to get my oil changed. The staff is always very professional, very nice and have good customer service. They are very busy and they try to get you in and out as fast as possible with their limited amount of staff. read more

Went to 2 other jiffy lubes in my area and was told my oil was out of stock for my Mini. Called Chris in Oxnard which is 15 mins away. He had my oil and got me in last minute on a Sunday afternoon. Despite the many customers waiting ahead of me, I was out in about 60 minutes. I read some of the other reviews about wait times. Some of these posts sound so ridiculously unrealistic. If you want instant gratification perhaps you should try "patience" rather than sounding incredibly entitled when you have to wait longer than 20 mins. I've waited up to 4-5 hours at a dealership and/or other oil stations, so this wait time was stellar in my opinion. I was aware there were others ahead of me so I didn't expect an unreasonable wait time ... I'd have waited longer, if necessary, and it would have been expected for showing up on a Sunday at 3pm. Kudos to Chris and his team for great service. read more

These folks were busy when I arrived. They are very professional and moved us through the process efficiently. The on duty manager is detail oriented and ensured I was made aware of what was done to my car. I recommend you give these guys a try. read more

only reason worth coming to this overpriced establishment is for it's convenience as marketed but it took almost 3 hours for an oil change. staff did not communicate with unnecessary long service time read more

Been coming to Jiffy Lube for 10 yrs plus- from San Diego to Santa Maria. Today Chris the Manager directed me as I drove up. After checking me in, I do gotta say, his level of Customer Service was definately on point and thorough. Thanks to Chris and James. read more

I had a great experience this morning. I was welcomed & treated very nicely. I got an oil change. I did not feel pressured to get a bunch of other stuff done like I have at other places. The guys working in the garage were communicating with me every step of the way. I really liked being able to stay in my car while they worked on my car. read more

Excellent service! They are doing a great job serving the community with Covid still being around. The gentlemen that helped me was Chris. He made me feel welcomed and he explained the different services my car needed. I appreciate the great service at this Jiffylube location. They had me in and out in no time. I definitely will be back! read more