STAY AWAY FROM THIS PLACE !!During my last visit to Jiffy Lube, they damaged my car's oil pan. They overtightened the drain plug and stripped the threads, meaning the entire oil pan had to be replaced. [[HIGHLIGHT]]I went to the Almaden location, explained exactly what they did, and they flat out refused to fix it.[[ENDHIGHLIGHT]] I had to pay $533 out of my own pocket to repair the damage they caused. They damaged my vehicle, completely hid it from me, and refused to take responsibility. Extremely unprofessional. Avoid this place." read more

Jiffy Lube - The money I expended for the new Oil pan - Auto Repair Near Me - San Jose, California

[[HIGHLIGHT]]Super easy and super convenient.[[ENDHIGHLIGHT]] I pulled up, told them what I needed, and was out of there in less than 20 minutes. The staff was quick, helpful, and made the whole process smooth. Definitely coming back again! read more

This place is a total scam - I brought my car here for a regular oil change. [[HIGHLIGHT]]They told me to park and go inside - no questions about what type of oil I'd like.[[ENDHIGHLIGHT]] While I was waiting to be seen, the person in front of me went to pay and they told him it would be $120. He was very surprised and they told him it's because "they only have synthetic oil" which clearly he hadn't been told ahead of time. [[HIGHLIGHT]]I hadn't been told either so I ask them to clarify and an employee confirms, so I told them I don't want my car to be serviced.[[ENDHIGHLIGHT]] They were already working on the car before I had even paid or signed anything. The employee ran out and told the mechanics to stop. From my perspective it seemed very intentional in order to up-charge every customer to synthetic. Very scammy. read more

I went to go ask how long they would take for a oil change. [[HIGHLIGHT]]They were busy and the guy was so rude like I don't know with a rude voice like you didn't want to even be there at work.[[ENDHIGHLIGHT]] I was like that's how you work do you even wanna be here Like I got recommended here but the recommendation was not good. Did not get an oil change and went somewhere else lost a customer. if I could give a zero star, I would do not recommend very rude. read more

Wow... came in for a standard oil change and they explained they only use synthetic oil and it's $113 for 4.5 quarts. This location used to be reliable they've changed into a shuck-and-jive operation. read more

Shady business... wipers were changed without my consent when I just got it done recently. Engine filter was also changed without my consent. They usually show you the filter and ask if you'd like to change it out now or next time. [[HIGHLIGHT]]I kept asking to see the screen of work and charges but kept asking me to sign.[[ENDHIGHLIGHT]] I finally saw why the price seems double due to the upsell they do on this location without asking. I would avoid this location. Never had issues with other location. read more

Super clean facility, fast service and [[HIGHLIGHT]]good customer care[[ENDHIGHLIGHT]]. Would return for next oil change.

Steve was awesome, there was a noise coming from my A/C that needed repaired. He was able to figure out the problem and after I bought the part he installed it for me. [[HIGHLIGHT]]He was fast and fair and I will be continuing to go there for my oil changes.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Graciela is super helpful and she provides a courteous experience everytime ![[ENDHIGHLIGHT]] Thank you Graciela!

Almaden Jiffy Lube [[HIGHLIGHT]]there is a old man working there with glasses that looks like he been needing to be retired is rude af[[ENDHIGHLIGHT]] , horrible service definitely didn't make anyone work on my car ! Never coming back read more

These folks are nice, helpful and do good work! They are also quick and courteous. I will be going back.

I took my car for a transmission service and when I got it back the check engine came on the manager said that the codes that the scanner gave them had nothing to do with the job that they perform on the car.. but when I took my car in it didn't have any lights on the dash!! Now they don't want to be held responsible for what they did to my car!!! Very unprofessional read more

I have had my oil/filter changed here for several years w/o any issues. Today they returned my car with check engine light on claiming it was on when I came in. I am pretty sure I would have noticed that so from now on I'll be taking a picture of my dash board before service. [[HIGHLIGHT]]They suggested I go to a nearby autozone store for diagnosis as they couldn't diagnose there.[[ENDHIGHLIGHT]] But this yelp listing says have 'check engine' service, so what is it yes no maybe so? Turns out the oil wasn't 'full'. Come on JL you are better than this. read more

[[HIGHLIGHT]]I pulled up and was greeted promptly with a smile.[[ENDHIGHLIGHT]] I explained to the technician I had a fleet vehicle. [[HIGHLIGHT]]I was expecting it to be a long process since it was my first time at this location.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A gentleman updated me and said everything was approved your vehicle was ready.[[ENDHIGHLIGHT]] Wow what an effortless service. 5 Stars read more

This is the second Jiffy Lube that's boned my car, and I'm lucky I caught it soon enough to not cause major damage. I attached a picture. I've taken immaculate care of my truck. I've done all of my oil changes on time, usually at Walmart in Gilroy. The last 2 or 3 oil changes have been done at this Jiffy Lube. 100% synthetic. Imagine my surprise yesterday when the oil light came on. Imagine my further surprise when I looked at my dipstick and found it BONE DRY. Imagine my frustration when I saw all this yellow goop around my drain plug, like someone had torqued it to the point where the threads stripped, and all the oil came out. I just got off the phone with someone who told me that's just there to hold it in place. Why is it sandwiched between the plug gasket and the drain plug then? I'll be calling in the morning to talk to the manager to make this right. This truck has NEVER leaked oil, and the picture shows it's all been leaking out of the drain plug. read more

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Steve and Jose really took great care of me. They were prompt and professional I take all my cars here.

This place sucks. I called multiple times and no one ever answered. Could have had my business but the customer service is lacking

I am huge on yelping my experience at businesses. I definitely read reviews. I have to give businesses more credit than they receive because I have had a great experience with them on my visit. I was greeted by several employees and all of them were kind and helpful. My car was ready for me when I arrived and I felt like it was running so smoothly and it was definitely better than when I arrived. Thank you. You serviced my car and I will definitely return in the future. read more

$90 used to get me a synthetic oil change, and then tire pressure check, inside vacuum, and window clean. NOW, I pay $130 for the oil change...and that's all I get. I even asked what air pressure they set my tires to; I was told 35psi. After the drive home, I checked the display on my dash, and there was no change. I WAS LIED TO. After the oil change was done, my car sat in a parking stall for almost 10 minutes, while the guys in the bay joked around, before someone asked me to pay. Been coming to this spot for over 10 years...with 3 different cars. Never again. read more

Didn't assemble glove glove box properly after taking apart. Marked that they inflated tires to 35psi, but never actually check them (they were at 27psi. I know this because I checked manually with handheld gauges and my on board vehicle gauges prior and post oil change. Avoid all Jiffy Lube and find a local family owned business to do your oil changes. read more

Avoid this location at all cost!! If you don't agree to the upsells they won't even do a complete service that is being paid for like top off low fluids or check tires .. I always check levels when I get home and lo and behold they struck again this is the 2nd time this location has done this. Basically it's fraud if they aren't performing service that are being paid for .. it may seem small but that not the point .. point is if I'm paying for it then do it.. currently buying a bottle of coolant instead of taking my car back to these fraudulent people.. now my oil change went up another $20 because of these people too worried about sales . Imagine all the little old ladies they prey on and do this to!! Don't let your family or friends be robbed by this place read more

I needed an oil change, and despite my misgivings this was my most convenient option. Thankfully, it looks like their cyberstalking-employee Jose is no longer employed there. Never did receive a response from management to the email they requested i send. So a star off for that. But the four stars are for Arnold and the crew that were there on Saturday. They were efficient and knowledgeable. Management is still garbage though. read more

Opened up my passanger side and glove and left my car in disarray. I guess I have bad luck with Jiffy Lube because all I get is Rude employees. I stopped by here to get my oil change done and before I knew anything my car was outside ready to go. The employees did not want to help me with discount coupons and I was searching for awhile. Every cupon I pulled up the employee supposedly helping me would day no we don't take that coupon. Finally after the 4th time found coupon online. He said all done. I know the last time I went to Jiffy Lube I was told my air filters were very bad. They never bothered to check and was sending me on my way, so I asked did you check the filters? He told the other employees to check and the filters and the filters were full of leaves and black soot. He asked if I wanted the replaced and I said of course. He then charged me double the price of my oil change and with my $16 discount I found it was a total of $169.00 even I only have a Mazda not a Mercedes $185.00 Seemed pretty high to me...Don't come here, it's a rip off and bad customer service!!! The employee was rude and other workers were very unprofessional to say the least. Bad experience. read more

I went to the Jiffy location on Almaden in San Jose cross street Curtner. They tried to say my car would not start even though I drove it there and never had this problem. They tried to tell me I needed a new battery. that was a lie because my dash tells me the voltage and that day it was 14. That is great. I told Jose that I was just there for a oil change . [[HIGHLIGHT]]When my car was done i went to start it and my car would not start. There guys who were helping me started laughing and when I jumped out of my car and started yelling and told them my son is SJPD and I was calling him. The 2 guys that were laughing were now jumping into a truck and takes off.[[ENDHIGHLIGHT]] I got the license plate and made a complaint to corporate. Oh and i started yelling at this other worker and told him to go into my car and start my car. Guess what he went to my car sat inside and started it right up. I flip my handle. I am going to do what ever I can so people do not go there. I am reading these reviews and they are all the same. Scandalous employees. This place should be shut down. read more

Don't came they tried to over charge me for a oil change I brought my own oil and filter and they tried to tell 112 I travel for work so I got to a lot of locations it was 41$ in 2018 not now is 56$ I left so fast read more

I recently went to this Jiffy Lube. A few days later I had some more work done at the Volkswagen dealership and they showed me what a disaster these guys did with my car. There was an oil leak from the oil filter housing to the powers steering line to the bell housing and also it was dripping from the oil pan drain plug to the oil engine cover and all over the hoses. The Volkswagen dealership even made a short video clip of it here: https://qkvideo.net/#/service/watch/b97a2295ab6a03dbb57b82575563b807 I went in to talk with them, a positive attitude and all, hoping they could help me out. The guy was nice and said he would check it out. 20 minutes later another guy, a ball bigger guy, came in to talk to me. He said they didn't see anything wrong and everything was great!.. huh... interesting.. I showed him the video and he tried to make up something about maybe it was the transmission fluid.. It's not transmission fluid. How dumb does he think I am? I just left and will never go back again. I should have listened to the other yelp reviews before going. Lessoned learned. read more

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I took my fairly new (20,000 mile) car in for an oil change purely because I didn't have the time to do it myself (I always do my own work, being a mechanic). There was no wait, the staff were perfectly friendly and professional. The guy behind the counter was actually a long time schoolmate of mine, funny enough. Sure, the price was more than I would normally pay (remember I do all my own work) but it wasn't outrageously so. The work was all done correctly and with attention to detail. Overall I was quite pleased. read more

Yelp really needs to add the ability to leave ZERO stars just for businesses like this one. I took my daughters 2011 4Runner for an oil change and they filled it with non synthetic oil and charged for full synthetic oil. They also did damage to the cover plate by breaking of a bolt. If that was not enough instead of replacing the crush gasket on the drain plug the used silicone sealer and made read more

They tightened my oil plug so tightly that 5 people so far have failed at getting it off. We have used penetrating WD-40, we have the correct socket wrench, the car is propped up for best angle, and no one can remove the oil plug. It's ridiculous. They force you to go back to their services. They also charged me $180 for a simple oil change. read more

Speedy friendly service. Came in today (Tuesday). I walked over to the donut shop and when I came back the oil was changed. This is a pretty pricey place, but I do enjoy that it's on a complex with a 24 hour fitness, Starbucks, and donut shop. On busier days, I have gone for a workout while waiting. read more

Hadn't used Jiffy Lube in over a decade. I was pleasantly surprised. All I needed was an oil change. It was quick, professional, friendly service. I was in and out in 15 minutes. Why bother waiting 2-4 hours at a dealership for the same thing? read more

Very responsive, quick and helpful team. They took care of my car oil change and tires right away after Christmas morning

I brought my car in for an oil change and on my way home noticed it was making weird noises that it did not before. I called and they were very rude the manager , Jesus, was no help whatsoever. Do not come here expecting good customer service or services done correctly. read more

Came here this past wkend to get my oil changed and had a horrible experience. I drive up to the building and parked behind a couple of cars. The guy who first helped me was a bit socially awkward and I wasn't sure what I was supposed to do, so I stood around until further instructions. After a few awkward minutes, he told me to just wait inside. OK ... well I was hungry, so I wanted to get the paperwork ready and just come back, but they weren't ready, so I stood around for about another 40 minutes. They drive my car into the building and called out my car name. I went to the counter and they had already taken out my air filter and placed it on the table. I came in for an oil change, why did you take out my air filter?!?! Who does that?!?! He said it was dirty, run down and needed to be placed for x amount of dollars. You might as well take apart my car and tell me everything that's wrong. I came for an oil change, not an air filter replacement, stop ripping me off and just get the oil changed! We went through all the pages on the screen about information on my car and he tried to sell me almost everything. They had bar graphs on what's recommended and compared my car against the average (average from what, I dont know). Even for the sections where my car was doing well, he had to add a note about getting it to be even better. I came here for an oil change right? I checked in via Yelp and they had a $10.5 off promotion for a general oil change. I asked the guy who helped me if I can use this and he said "Oh, you have to talk to my manager. I'm not sure if this can be used because it's not related.". I CAME HERE FOR AN OIL CHANGE RIGHT? Why can't I use the oil change deal for my oil change?!?! Ugh. So thankfully the Manager who did the paperwork and payment for me knew what was going on and he took off $10.5 from my bill (my total bill after the deal was $28). He didn't take out money for the fact that I actually bought my own oil - an entire case of it! I've had better experience. These guys don't have their customers (or their money) in mind. read more

I was overdue for an oil change, just moved to town, and didn't have time to deal with a dealership this time around. I was even toying with taking it back to Beverly Hills BMW when I'm in LA this weekend, getting a loaner, serious pain in the arse... when I saw that the Jiffy Lube was open at 6pm on a weeknight right across the parking lot from my gym. Winner. Not only was it cheap, there was $10.50 off on Yelp and I was done when I finished my workout. Four stars instead of five because I had to spend ten minutes resetting my car's computer because the technician couldn't figure it out (and that's sort of his job), but otherwise, I'm a very happy camper. read more

I am ok with these guys always trying to up-sale you but No matter how politely you decline , you Always end up getting a lousy service because you declined the up-sale, rude and dismissal. Ironically when I went back a month or two later to get the service which they were trying sell me earlier I am told they re not offering it for me car. Of course being rude must be part of their job Description at this location. read more

By far the rudest customer service here. They try to rush thru and commit you to sign to their agreement for a $99 synthetic oil change. When asked to use regular they state the "car doesn't take regular. Synthetic only." While I'm on the phone to confirm with my husband the pricing and options, they push their pad to sign and tell u to sign, and say it again. Rude. Do I have to ask them to back off just to give me a second? I too feel very uncertain of their integrity. I would not ever come back here again even if they were offering an out of this world discount I am not one to make a scene but this place really knew how to push buttons and try to trick you to commit and sign for something you probably should not agree to. Sorry. You've lost a customer for life. I hope others don't get tricked into going here. read more

Send me from on relocation to another, Not too professional, In the end did the job with them after long time I've been waited. read more

Rude rude rude rude rude Came in and they're like "we're busy" Ok well I still need an oil change Next guy walks up asking for info for the vehicle and got mad I put the current mileage on the paper. Just trying to help. Next person verifies the oil with me and another guy takes my car and came pretty close to hitting me moving my car into the station. They have the computer next to where the oil change station is. So clearly they don't think much of their customers. Also my car has new windshield wipers and they tried hard to sell me two for $6.00. I didn't care for that and my car doesn't need another new set already. What does this say about the way this place is ran? Are these guys underpaid? Why treat your paying customers badly who didn't say or do anything bad? I certainly will remember this and highly likely won't be coming back here. read more

I had a bad oil leak in my driveway from an oil change I had done that week from another Jiffy Lube. I did not think I could make it back to the one I had gone to. I decided to go to this one to see if they could fix it. I met Jay and he had Oscar get on it as soon as I pulled up. They were both very polite and said they could fix it. Oscar found out that the other Jiffy Lube did not replace the gasket and it was cracked. I was in and out in 20 mins. Thanks to both of them I was able to go to work that morning. read more