I got the Club Lulu and pesto bow tie pasta salad. I always add the extra free veggies. I use to order Jimmy John's a bit more often but the price isn't worth it anymore. It's usually pretty fresh they have a habit of making it wrong. They forgot most of the bacon on my sandwich. We ordered pickup and it was ready on time. If you go to this location, drive up the street and grab a bag of kettle chips from Aldi since the price of one tiny bag of chips here is crazy. The pasta salad was good but not worth the price. The inside of this location is typically very clean. read more

Jimmy John's - Sandwiches Near Me - Olathe, Kansas

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Placed a delivery order. The bread was so hard and felt like a brick. They forgot to deliver a pickle in my order too, love paying for things and then not getting them. Also...what happened to freaky fast? Pretty disappointing for the price. read more

Placed my order 15 minutes before I arrived thinking it would be ready, walked through the doors and the employees were standing around chatting. I asked where my order was and an Employee told me "it's on the line getting ready to be made" I would've understood if there were other orders being made but there was not. My lunch breaks are short and my time felt deliberately wasted, had I known it would've taken close to 30 minutes I would've order ahead accordingly. read more

I have ordered from Jimmy John's many times since my previous review, and the sandwiches are always great. The people working there are friendly and efficient. I can't eat there right now, as my health problems don't allow me to eat cold cuts right now, but I look forward to the day I can eat Jimmy John's sandwiches again. read more

Stale bread. And speaking of stale bread, if you like Dawson's Creek, you may like our podcast Creek Times. Instead of episode recaps, we do a category based format. Much more enjoyable for a true fan. You can find us on Spotify, Apple Podcast, and basically everywhere else! read more

Ok, what's the deal with this JJ's? Stale bread, not "freaky fast" and the service isn't very friendly. Ordered through the app at least 15min before I arrived...only then did they start making my order. read more

This location no longer offers delivery? Web page says they do until you try to order, pick up only now. Even without an address entered. We are approx. 3 miles away. Had been ordering for the past few years and no issues. Oh well... read more

Unfortunately very rude customer service at this location. It was a Saturday afternoon and we were treated like second class citizens as paying customers which is very sad... we were the only customers in line and treated very poorly during the entire process. Would not recommended, will not be back to this location. read more

Can't imagine how much business this location has missed out on by not partnering with DoorDash or expanding its delivery radius during the pandemic. read more

I have purchased meals from this establishment for over 10 years. Service is speedy, food is reliably good and fresh, and service is excellent. Much better food and service than Jimmy John's in other parts of Johnson County. read more

I would give this location 0 stars if I could. today I went to this location and my mom had simply not heard the older male worker taking orders and when she asked him to repeat himself he began talking to her very slowly as if she was incompetent. this should never be acceptable in any form of customer service. we then saw what we thought was our order was ready and when we asked the younger worker with blonde hair for a bag he simply didn't acknowledge us after asking him twice... he could have easily told us that it was not our order or handed us a bag. we got home and saw our order was wrong so my mother called to ask if we could pick up the correct order and the girl with blond hair working called her back giving her attitude and told us it is not their responsibility to get us a bag or make sure we get the right sandwiches. After an hour we finally got out food. I would never recom this location to anyone as this is the worst customer service I have ever received. I suggest this location get a new staff or a better attitude. read more

Got a lettuce wrapped (or protein style) veggie sandwich. (You can sub lettuce wraps for the bread on request). Staff is friendly, order correct. read more

If we go in to order everything is always quick and fast. But if we order delivery (we live about 2 blocks away) it takes them at least 30mins...But our food has never been wrong so I can't really complain, other than the fact that they're not Freaky Fast. read more

Not worth supporting in store service is slow. Tried to order delivery tonight received a phone call 40 minutes in that it would be at least another hour before delivery. We called back and canceled our order as no discounts were even offered. Freaky Fast is dead. Good Bye JJ's your done. I mean really 2 hours for a couple sandwiches?? read more

Hadn't been to Jimmy John's in a while and decided to stop by based on past experience. Unfortunately, this was a bad decision. The so called 6 inch subs are more like a hot dog bun with very little ingredients. Paid almost $28 for three combos. Chips and drink sizes are the same as before, but the sandwiches are now a joke. Don't waste your money at this establishment. read more

My dine-in order was ready before I received my change. There was a good effort to make sure my custom order was made exactly as ordered. The service was also friendly, and helpful. The sandwich had more meat than offered by other JJ locations. Also, the dining area was new, and clean. Very nice! read more

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No one wearing mask properly while making sandwiches. Their noses are exposed. What's the point?? Gross.

I have to agree with Jason. It took me three times before I could try my sandwich on wheat. I would order online and then get a call saying we're out can we make it on french instead? They've also forgotten something from putting something on my sandwiches, or cutting them, to even a whole pickle. Now come on, I order online. There's no way of misunderstanding. It's just they're too lazy to pay attention to the details of your ticket. The two times I got everything right is because I got the "out of something" call and I nearly begged them to double check the ticket because they forgot the pickle last time. Manager said he "personally" would. The next time it was also correct but I think I've been noted as "troublesome" on my record now. lol Other than that, the food is good. I have come to love an unwich. Kettle chips, (bbq, regular, jalapeno, thin) all good. Pickles, are picklious. Down fall, drinks. They bring in a cup. Get bottles for deliveries. I don't usually like to drink my pop with my food. By the time I get to it, it's flat if you bring it in a cup. Since this is the only other place to deliver to my home that isn't pizza or chinese. I am sure I will be putting up with their mishaps again. read more

This is the cleanest, fastest, most efficient Jimmy John's store I've been to. Spoiled me for the rest, the other stores aren't as clean or quick--the service here is amazing! Your sandwich is ready when the server is giving you your change! Really good sandwiches, and very consistent. Not sure about the delivery service, as I have not tried it yet--but the in store service and food are fantastic! read more

This Jimmy Johns rarely gets my order incorrect, as some have tended to do in the past. They are super quick, and their delivery drivers are friendly and professional. read more

Jimmy John's - BLT unwich - Sandwiches Near Me - Olathe, Kansas

We had to wait over an hour for our sandwiches and were almost late to an event. When I called to inquire before they arrived, we were told they were short staffed with barely an apology. Coupons or something to make up for this would be nice. Hope they get a grip on their staffing issues. read more

I would have given 0 Stars for this location if possible. Love Jimmy John's and their food, but the staff leave much to be desired. Upon entering, I was met with unfriendly stares by employees. Not one of them offered a greeting and even worse, the older lady that took my order was flat out rude and put out by my questions although I well spent over $40 on two sandwiches. To make matters worse, they were unable to add my freaky Friday points, but had no interest in figuring out how to rectify the issue. Felt like I put them out by walking in, although if they didn't have customers they wouldn't have jobs ! I will continue to enjoy Jimmy John's, but likely not at this location. Do better, or you will continue to get bad reviews and lose business. read more

Horrible service, upset when walking in and giving Attitude, 100% would not recommend this location staff very rude putting down for figuring out what to eat on the menu and asking questions... read more

Jimmy Johns Olathe K-7 store Told us to go over to Firestone and pick up our sandwiches their. On Thursday May 9th placed an order with Scott Owen for a Sandwich platter to be picked up on Saturday May 11th. Drove to Jimmy Johns to pick up sandwich platter to pick up sandwiches. When asked where is our order we placed a few days ago no one knew anything about the order. All the employees had a blank look on their faces just looking at each other. After a little while someone told us that if we wanted our sandwich platter we had to drive over to Firestone to get our pick up order from Jimmy Johns. So now Jimmy johns makes us drive over to Firestone to pick up our Jimmy johns pick order. Drive over to Firestone talk with store manager and no sandwiches. Where are they no one knows????? Told store manager to give us a call if a sandwich platter happens to show up. Go back over to Jimmy Johns still no sandwiches. We get a call from the Firestone store manager and told us that our sandwich platter showed and we ask him to have them send it back. Thank you Firestone for saving the day great customer service at Firestone helping jimmy johns out. I was worried that they might have asked us to go back over to Firestone to pick up our order. worst customer service I have ever had, After 3 trips of driving back and forth from firestone to Jimmy johns we got our order we placed 2 days ago. read more

I was denied service because I didn't have a mask. The clerk @ the front counter said "it's the law" I said no it's a recommendation " I was told I would NOT be served unless I put on a mask. SO I left. BTW I think the person giving me a lecture on mask wearing should be correctly be wearing a mask herself ( it was down under her nose) May 2nd 2021 approximately 3:55 pm read more

I would give them zero stars. They told me I could not buy a 16 inch sub to divide between my 3 kids. Wait, what? No kid menu and none of them can eat a 16 inch sub much less an 8 inch. Whatever, but I won't be getting JJs ever again. read more

I'm done ordering JJ's period. Ordered 2 sandwiches today with a bag of chips, 2 drinks, and an order of their kickin ranch. Order gets delivered and it's missing 1 straw, chips, and the ranch. They charge WAY too much to be making mistakes. There is at least one every time I order or they take forever to deliver it. I'll just make my own sub next time like I should have been doing in the first place. read more

Had a very disappointing trip today at this location. Arrived before lunch rush and not a single table was clean. Place looked in disarray with crumbs and trash on floor and tables. Gentleman who greeted us and took our ordered actually in a firm louder voice to "slow down" when we were giving our order. So surprising that the two men at the sandwich station stopped and looked at him wondering who he was talking to. I couldn't believe it. This place needs a manager who cares. Likely won't visit jimmy johns again and never this location. read more

If I could give 0 I would. I ordered on door dash, and it took 25 minutes to get here, this is not the issue I happily waited and was excited to eat my meal. The problem is this is the THIRD time they have forgotten my drinks. And this time I called as soon as I got my food and realized they were missing, and they answered saying woops we'll fix it. Then I waited 20 more minutes. I called again. They said oops we'll fix it again the driver will bring it back. Then I waited 20 MORE minutes a total of 40 extra minutes for my drinks to get here. A waste of money. 10 dollars for drinks an 40 minutes late. With hardly any apology. Sad. read more

It's pretty freaking annoying every single time I go in to this place they ask for here or to go I say to go to sandwich gets made and they put it on the counter without bagging it or giving you any napkins and you have to reach over and grab the bag and grab napkins and I just think it's ridiculous read more

By far worst experience I have ever had at a jimmy johns. Staff was not personable and seemed untrained. As I walked in staff was sitting around doing nothing. Sandwiches were made with old bread and just thrown together. I would not recommend. read more

I went to Jimmy John's and after I took my first bite I was like "dang Jimmy give me that long john!!!!" So good and super fast at delivering! read more

We ordered for pickup and when I got there the sandwiches weren't even ready. We ordered 15 minutes before we got there!! Was late to work because if them. read more

Slowest Jimmy John's I've ever been to. I thought it was just a one time thing but this is now the third time it's been painfully slow. Find another option read more

Freaky fast...yes. Freakishly effing up your order....yesssss. If they aren't busy, they will start making your sandwich while you are still ordering. Ordered online yesterday for a quick pick up at lunch...wrong names written on sandwich wrappers, wrong sandwiches cut, wrong condiments on each sandwich. Attention to detail is not their forte. read more

Always yummy with fresh ingredients. I don't usually brave the tuna salad, but it's my favorite! The facility is clean and the staff has always been friendly. read more

terrible customer service. cashier was rude and they're not very fast even though there is like 10 of them back there.

So much for freakishly fast delivery. Today was the second time I had to wait almost an hour for my order. No longer the convenience it once was. Might as well leave and go somewhere else. read more

This place sucks. The food was horrible. Half the ingredients were missing from my sandwhich. Jimmy johns sucks.

I've eaten at several Jimmy John's in Johnson County, but this store really disappointed me. Customer service was nil, and the clerk even nearly threw my sandwiches at me rather than putting them in a bag when it was obvious I was juggling several other things. But the biggest drawback was the French bread. That is what I love about the sandwiches, but the bread here was stale, stale, stale. About 1/2 of my sandwich was inedible. So sad. I won't be going to this store again. read more