Short changed $10. Got no receipt. Corrected it after bringing it up. I'm sure they did not follow correct cash handling procedure. Saw the cashier touch the raw dough with unlgoved hands after cash handling. Nice and cold inside. Friendly staff. Clean restrooms. read more

First time trying Jimmy John's and it was good experience. The customer service was nice. They answered questions that I had, no problem. Sandwiches were made quickly. The inside was nice and clean. No table left dirty, drink section clean. read more

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I placed an online order the night before and received confirmation that it had been accepted. The following morning, I also received a notification indicating that my order was being processed. When I arrived at the store to pick up my order, I was met by an employee who was immediately rude and hostile. As I attempted to explain that I would have appreciated being notified if the order had been canceled, the employee repeatedly interrupted me, spoke over me, and accused me of attempting to steal from the company. These accusations were especially concerning given that the order had been accepted and processed through the company's own online system. Also to added it was stated that they store had over 50 different orders from customers that were canceled due issue. When I calmly asked for the employee's name, he refused and loudly stated, "I do not identify to the police, and I will not identify to you." At that point, I requested to speak with a manager. However, the employee continued interrupting and speaking over the manager while escalating the situation. He threatened to have me removed from the store and to call security, all while continuing to accuse me of being a thief and a scammer. As the encounter became increasingly confrontational, I felt genuinely concerned for my personal safety and chose to leave the store. This experience was extremely upsetting and unprofessional. I am also concerned that the employee has access to my personal information through the online order I placed. Given the nature of the interaction and the threatening behavior I experienced, I am considering whether it is appropriate to file a police report regarding the incident. read more

Stopped into Jimmy John's after a morning of paddle boarding on a Sunday and were craving sandwiches on the way home. We arrived around noon and ordered three sandwiches. I had the Lulu Club. It was good overall, but it tasted a little dry about as dry as the gentleman who took our order at the register. A little friendliness would have gone a long way. My mom ordered the Veggie sandwich and said it wasn't quite as good as she had hoped. It was enough of a letdown that she's on the fence about whether she'd return and give it another try. The food was decent and hit the spot after being out on the water, but the customer service and overall experience left something to be desired. read more

I was very excited to try the only Jimmy John's in the Sacramento area. I downloaded the app which was easy to use. Orders can be scheduled ahead of time and was ready promptly. Parking was easy with a lot of spaces available. The restaurant was clean and well lit. There is a designated shelf for pick up items. I had the Italian wrap which was the best wrap that I have ever had. I am biased because I love the flavors of an Italian wrap but the wrap itself was on the thin side and not overly "bready" which is my preference. The wrap was large enough for two meals. I will definitely be ordering this again! read more

Jimmy John's - TUSCAN ITALIAN WRAP - Sandwiches Near Me - Roseville, California

Unfortunately I did not love it here...My first time in and I probably won't come back. The whole place was confusing. Where do people pick up online orders? Where do I pick up my in person order? Where do we all stand? Ha. Lots of parking, private lot, easy to find. The employee taking orders was extra crabby and not helpful. I ordered off the menu/stock. My sandwich was wet and kind of gross from the wet lettuce. Also the sandwiches are small for the price. Not a good value for what I received. I wish it was better because it is convenient. read more

Jimmy John's - Sandwiches Near Me - Roseville, California

This half of we doesn't usually come to Jimmy John's. Took a bit for me to decide but almost just after we paid, our sandwiches were ready. Both had some type.of.turkey and both were good. Only complaint woild be the insides are a bit skimpy. Other observation is that the skimpiness comes at what I thought was a bit pricey. I would come back once in a while. There are sandwich spots that are better and definitely one chain that is substantially worse. The service on this visit was fast and friendly. This staff did a good job. read more

Jimmy John's - Another turkey type - Sandwiches Near Me - Roseville, California

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Jimmy johns sandwiches don't need a review because they've been 5 stars in my book for the last 12 years! Whats to mention is that each time I've been to this location I've gotten exceptional service with a smile. Thanks for consistently being my favorite sandwich with nice staff. read more

The service was good, but the sandwiches were bare! Hardly any meat, dripping; just soggy bread. So disappointing yet again. read more

Jimmy John's - Chicken bacon ranch sandwich - Sandwiches Near Me - Roseville, California

This is the second time I've had issues with this location when placing an online order. The first time, the order was never made and had to be refunded. Most recently, I called to confirm my online catering order and was told it would be started right away, as it was needed within 35 minutes. Unfortunately, I still had to pick it up myself. I wanted to share this feedback, as this experience has been disappointing--especially when coordinating time-sensitive catering orders. read more

Ordered #12 (turkey avocado) toasted combo and the #10 (double roast beef). Turkey sando had good flavor and jalapeño chips were great! They have my fave cherry coke! Could use another slice of turkey. Everything was fresh. We should have ordered the roast beef toasted too! Order came out fast and the staff were friendly enough. Surprising that this is the only location in the Sacramento area. It's a good sandwich spot. Wish they had pastrami. A/C works really well (haha) and there's music in the air. Room for about 16 people seated. Sorry, no photos. Woofed it down too fast. read more

I thought I'd give this place a try, but the experience was disappointing from start to finish. The service felt unwelcoming -- the cashier seemed like she'd rather be anywhere else. The sandwich looked nothing like the photo on the menu board, and the person making it slapped it together with no care at all. Unfortunately, it tasted about as good as something you'd find at a gas station. It's a shame that restaurants like this continue unchanged because no one speaks up, but I won't be spending my hard-earned money here again. read more

Skip this Jimmy John's. Super sick employees handling food. I'm still trying to figure out why they put cucumbers and mayo on my Italian sub..... read more

Ordered online. Should have been simple. Got to the store and it wasn't even close to what I picked. I asked for regular bread. They scooped it out and left just the crust. Who does that? Then it was stuffed full of lettuce I didn't ask for. This was for my grandkids. Kids don't like all that. I customized it on purpose. Tried to explain but nobody cared. No apology. No fix. Nothing. Just "did you ask for bread-in?" Yes, I did. Not coming back. Waste of money. read more

"Overpriced, overrated, and paired with lousy customer service. Save your money -- you'll make a better sandwich at home. If bad service and high prices are your thing, this place is for you." Never, ever coming back! read more

The only Jimmy John's in the Sacramento area so we try to stop by everyone we are near it. The bread is different than most sandwich shops and the quality ingredients are actually fresh. Unfortunately most of the time the instructions of no tomatoes (cuz of an allergy) and cut in half is not followed. I just tried the wrap and it was also delicious and healthy. The service is pretty fast but not accurate. The inside is clean and maintained but we usually sit outside. read more

Jimmy John's - Not cut half and Left the tomatoes in - Sandwiches Near Me - Roseville, California

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My girlfriend and I are very big Jimmy John's fans. Normally never have a problem. Today we got our normal sandwich we always get, ate in the car right in front of Jimmy John's and my girlfriend bit down on a staple. We know mistakes happen but this is a pretty liable mistake to make. We didn't want to make a scene so we kindly told the worker that we see time and time again that there was a staple in our sandwich. He was visibly upset for us. He went to I guess tell the "manager" or someone of importance in a red shirt and this man with a smirk on his face comes up to us and says "yeah we obviously don't put staples in our sandwiches." I was already a little upset thinking of the possible of my gf actually being injured by this mistake but for him to act so entitled made me more upset. He waiting for some sort of response from us like we maybe put the staple in there? Not too sure why we was just smirking at us. But he didn't have any sort of solution other than "maybe you guys could have a sandwich or a cookie?" And that was literally it. To the worker that is always so kind to us, thank you for all your help you are so kind. To the other dude in the red shirt.. you got off so dang easy with us whispering there was a staple in our sandwich and for you to act the way you did is embarrassing for you. Hope you learn human decency and empathy. If someone came into my work with the same problem I'd immediately refund the order. There isn't a ton to do in this scenario but I'd sure as hell not have a smile on my face while hearing about a STAPLE IN A SANDWICH? Wild stuff bro. read more

Jimmy John's - the staple from our sandwich - Sandwiches Near Me - Roseville, California

The music is way too loud, cashier couldn't even take my order because we could barely hear each other.

I have been going to this Chain for a very long time. I've never had an issue with any of the other chains only this one. After the last attempt, I said I wouldn't go to this location again ever because they basically made my sandwich with a piece of bread, lettuce, and a tomato and added absolutely bare minimum. Again today, I figured I would give it one more chance. This time was even worse. I will never go to this location ever again in my life. This is worse than Subway. read more

Overall service was friendly. I placed an online order and a phone order and the experience was seamless and there were no complaints. It was busy during lunch hour when I picked up the food. I don't like that there isn't an option online to toast the sandwich, and I'm unsure whether there is an option at all because the staff were very busy. There is also only French bread, which was really not good. The type that sounds like cardboard when you tap your fingers on it. A basic roast beef sandwich with very little meat or produce is nearly $10. To add cheese it cost almost $2. I think the sandwich was much lower quality than subway and had much less ingredients inside for double the price. When I go to a sandwich shop and pay nearly $10 for a sandwich I would expect different bread options and a good amount of ingredients. read more

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I personally love Jimmy John's... always have always will. It's a big thing in the Midwest. Out in Cali the Roseville location is the only one I've seen in the Sacramento area! Anyhoo... best freaking bread ever! Yeah. I said it. So soft. So fresh. I got the turkey tom, so good!!! I am so disappointed/ sad that they got rid of the kick in ranch. They have a new ranch that's jalapeño. It was okay....... But idk why they got rid of the good good. The service in here was good, but I feel like I was rushed to order and I was the only person in the restaurant. That's why I'm giving 3 stars. I still love you JJ!!! read more

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I never tried Jimmy John's before let alone a pickle sandwich. The pickle sandwich was bomb along with the pickle chips! I added onions to my sandwich ofc for preference. I would say on the other hand to add extra sauces or seasonings of your choice as I felt that's what it needed. I added more of my own mayo/mustard/pepper after trying it alone. Other than that it was delicious! It's the only location I know around my area thay serves a pickle sandwich besides SoCal. The pickle sandwich was a perfect size for me and filled me up, however 2 picklewich may be needed for others since it's a bit small. Obviously cause it's a pickle though so it's suppose to be smaller. And it's only 190 calories! read more

Jimmy John's - Pickwhich - Sandwiches Near Me - Roseville, California

I'm 37 weeks pregnant and I'm so glad that they have toasted sandwiches! The staff were super friendly and most definitely satisfied my cravings. Couldn't take any pictures because I literally inhaled my sandwich. read more

Went in with my mom after a tiring doctor's appointment and were immediately greeted with wonderfully attentive, fast, and kind service from Joshua. Our food was made in a timely manner, and when I had asked for a side of avocado that (I thought) was missing from my sandwich, Joshua got me some immediately and checked in with us to make sure we were enjoying our time there. The atmosphere is friendly and playful with their funny signs everywhere, our food was yummy, and overall we had a great experience there today. When I asked for his name to write this review he shook my hand and said that had made his day. He shows to be a hardworking man who greets his customers with respect and patience. It's just very nice and refreshing to connect with people putting in their all and showing they care. Thank you again, Joshua!! read more

Great staff; friendly and attentive. Ordering was a breeze. Sandwich came out extremely fast and was delicious. Clean restaurant.

I love coming to jimmy johns for a veggie sandwich. Fresh ingredients and great flavours with amazing bread, what more can you ask for? I was able to try their new pickle flavoured chips. They were good, people who love dill will enjoy them! I still prefer the jalapeño over these though! Service is always friendly when I go in, there is always a line so I like to order online from their website for pickup. You can do all of the customisations you want online. read more

Jimmy John's - Pickle chips - Sandwiches Near Me - Roseville, California

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well we ordered a catering bundle for my granddaughter's 3rd birthday it was sandwiches raps cookies chips and most important 2 salads a potato salad ane a pasta salad for 11 am pickup because party sratred at 12 pm .. cost with tip was $250 my husband picked up but they didn't have any salads ... WHAT? said Truck didn't deliver yet? WHAT? Ithey threw in a few more cookies but NO SALADS AND NO TIME TO BUY OR make my own! Wasn't happy at all a call before pick up would have been very helpful but they failed.. won't be calling them again for my next party .. read more

Andre/ team and Glen thank you so much for accommodating my team today! We order tons of sandwiches and the Jimmy John's team did amazing. The food was fresh and the team was so happy! Again thank you for saving the day!!!! read more

Jimmy John's - Aaron getting our huge order! - Sandwiches Near Me - Roseville, California

I got #9 & gargantuan. Both were full. They didn't skimp out on anything. They were super meaty & tasted a bit salty since I got meatier subs. More veggies would've helped to balance out the saltiness. That's just my preference though. I did however added more kewpie Mayo and mustard on my sub and added in some sliced pickles that I had on hand. It was even more amazing afterwards! Even though it was an 8 inch sub I gobbled it almost all up in no time. It was like I've been starving for days but i didn't, it was just that good! These subs were good but imo I have tried other subs from the menu & they were so much better since I prefer those over these two. In case you're wondering which two, they're the favorites from JJs menu which was #7 & #12. I felt the overall taste of those two were so much more well balanced than the meatier subs and they were much tastier because all the ingredients just went together so much better. If you're ever on a road trip and need a quick bite that will last you hours because there might be leftovers throughout the trip, come here! You can ask them to cut the subs in half so you can save the other half for later or share it with someone. Also the subs are made with cold cuts of deli meats so no need to worry about having to warm up up anything. read more

Jimmy John's - #9 - Sandwiches Near Me - Roseville, California

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The place was busy during lunch hour, so I was expecting the food to be great. Unfortunately, my sandwich was pretty bland and I don't think I'll be trying this place again as it gave me an upset stomach. read more

Good sandwiches This is a counter service sandwich shop that offers tasty subs and clubs. Our closest Jimmy John's is this location on Douglas Blvd. It is the only one in Roseville because the next closest ones are in Sacramento, Marysville and Lodi. With that said I've only been to this location for pick up only once and the order was ready when I arrived. So my experience in-store was good. Jimmy John's is one of our go to places for sandwich catering when we have occasions at work. My co-worker loves their sandwiches here and she tends to buy extra to share with us in the office. I've enjoyed the Turkey sandwich and Roast Beef. These are sandwiches made with fresh ingredients and are delicious. The French bread is baked fresh daily and is so soft and yummy! So while the reviews that are low stars mainly commented on the service and their experience in-store my review is strictly just for the sandwiches... 4-Stars. Located on the opposite side of the FedEx Ship Center. Lots of parking on a private lot. Review #2065 read more

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We wish our area had more JJ's! Ingredients always fresh! Service great! Food quality consistent! Love your keto or low carb options! Keep doing what you're doing! read more

Jimmy John's - Veto unwich; added jimmy pickles, pickles, and cucumber. Keto friendly lunch - Sandwiches Near Me - Roseville, California

You. Would think if you called in a take out order, requested a sandwich a certain way they would make it that way or say Sorry we can not to what you requested. We'll I called in a order my my request very clear had friend conversation on call and drove out of my way just to get what I ordered. When I arrived I asked to see my order and it was not what I requested. Instead of remaking it or just altering sandwich a little, I was informed oh we can not do that!!! Oh I just asked a simple change. But instead of making it as requested and as accepted on phone I was told take it or leave it. I left and never to return to any Jimmy John's again. Really rude and such a easy fix / request. read more

I just opened up my sandwich to find a slice of turkey on my sandwich. Really ? do any of the pictures portrayed on a commercial or even the website show ONE SLICE of meat Hell no! I DO NOT RECOMMEND THIS SANDWICH SHOP NOR ANY JIMMIE JOHNS SANDWICH SHOPS! I called the manager and asked him how many slices of meat are put on an average sandwich and he said three, I beg to differ . I literraly pulled my sandwich apart and counted one slice on one end and one slice on the other ! UNACCEPTABLE! Don't go to this place if your hungry or unless you just want a salad sandwich! read more

I appreciated Marcus so much!!!! He was ahead of the game, making sure sandwiches were being prepared prior to ordering!!! His customer service was a 10!!!! The overall feeling walking in was such up lifting and a great day to start our day read more

Jimmy John's - Sandwiches Near Me - Roseville, California

Andre the manager was very respectful provided excellent customer service and honored my birthday rewards. I recommend this Jimmy John's to anybody and everybody. read more

Jimmy John's - Sandwiches Near Me - Roseville, California

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This morning I decided to try a new restaurant. I never ask for my custom sandwich, I ask for them to make me the sandwich they make for themselves the way they like it. Turns out a turkey sandwich on white bread with lettuce and tomato, lightly seasoned and mayonnaise. It reminded me of a Saturday afternoon in my youth at the lake with family and those sandwiches mom used to make. Thank you for a great lunch. read more

Jimmy John's - Root beer seems to always be a good time - Sandwiches Near Me - Roseville, California

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Awesome sandwich. Super fast service. Very pleasant restaurant. It was a surprise, but a wonderful treat. read more

Good food. Fast service and a great place for a lunch sandwich. They always get me with there app promos so I keep coming back. My fav is the big John! read more

Someone from this establishment was very triggered about my review, most likely an employee, a friend or a combination of both. Anyway. Don't get upset at me, if your customer service and your food is trash as consumer that's not my problem. Oh and they tried to drag my 3yr old son into it as well, blaming a child? That's awesome! Glad I haven't been back since. I suggest anyone reading this should take it as a warning! And instead of fixing issues like customer service and quality of food, they would rather have some punk message me. Well here's another 1 stars. Now you have 2 independent stars lol read more

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