Jimmy Vasser Chevrolet is the place to go! Ray and Rich were both fantastic to work with. As a first-time car buyer, we felt completely comfortable throughout the entire process. Ray was communicative, professional, and genuinely friendly, which made everything smooth and stress-free. 10/10 -- I would highly recommend this family-feel dealership. We drove 7 hours to get this deal done, and it was worth every minute. read more

We had a great experience buying a new Suburban from Jimmy Vasser Chevrolet. The sales person Rich was easy to deal with and very straightforward. He located a vehicle for us and we were able to drive it off the lot the next day. The negotiations on price were fair and not drawn out. Rich's assistant Ray helped us get familiar with the Suburban's features and electronics. I would recommend this dealership to anyone!! read more

Lamont is incredibly passionate about what he does and truly puts his heart into helping people. The way he shows up for his clients and community speaks volumes, he's knowledgeable, approachable, and takes the time to answer questions and explain the process clearly. You can see his dedication through his social media videos; he's consistent, genuine, and focused on helping others feel confident. I would absolutely refer my family and friends to Lamont. If you're looking for someone who genuinely cares, communicates well, and brings positive energy to the experience, he's someone you can trust. read more

Jonathan (not spelling it right) and everyone over at Jimmy Vassar have been amazing. Are you upgraded to a great truck they had out the door test drove it. Everything seemed fine but then after driving it for a couple days, I realized there was an issue brought it back to them and they took care of the issue for free, no problem and I was in and out with great customer service and within the timeframe I needed if you're looking for a Chevy in the Napa Solano head over to Jimmy Vasser. I highly recommend.. again.. ask for Johnathon read more

We've been through a lot of sales transactions in our 50 years of marriage and the one we just completed at Jimmy Vasser Chevrolet in Napa, California has to be the smoothest, least stressful one of them all...The worst thing that usually happens is you get attacked by aggressive sales people...I'm not saying that we were avoided, but Raymond introduced himself and politely told us if there was anything we needed, he'd be glad to help...We were only out looking and this was our second stop...Raymond made the entire transaction enjoyable and in the end we think everyone ended up happy...If we're ever in the market again, we will definitely go there first... Thank you Raymond and the entire crew at Jimmy Vasser Chevrolet of Napa... Tom & Julie Wood Vacaville, California read more

Jimmy Vasser Chevrolet - Car Dealers Near Me - Napa, California

First of all, I Don't Even Know Where To begin Let's just Say I Have Not been this Happy in Years Today I Completed Something That I Only dreamed., I met The Most Amazing Man-and his Name Is Lamont he's One Of The Best salesmen Period. I was so nervous and so afraid and I doubted myself the entire process but Lamont, I promise you is a pure genuine angel. I would buy 1000 cars from him if I could stop reading this review just go and meet him please. I don't know if I was more excited to meet him or to buy my new truck. I absolutely love this man and I want all of my friends and family. I want everybody on Yelp everybody to run to Chevrolet Vassar Chevrolet and go buy you a truck from Lamont and please trust him. Trust him with your life because the Lamont Jones experience is a real experience and it is everything he is everything. read more

Jimmy Vasser Chevrolet - 2024 Chevrolet Silverado V8 - Car Dealers Near Me - Napa, California

The manager Rich and salesman Raymond were exceptional. I loved the feeling of smaller dealership helping me. They answered all my questions, helped with my needs/requests, and gave me space to make my decisions. They went above and beyond throughout the process. Thank you. read more

Make sure you check the price before you allow services... oil change $300 ... I thought it was similar to to other chevy dealership around $200 max Well unless you think $300 for oil change is okay then you can come here ... else take else where or check the price before you come !! Otherwise service was average !! read more

Best experience, so helpful!!!! Shout to Lamount Great service highly recommend. Very responsible read more

Lamont is your guy! I came to the dealership with a plan and he honored it. No pressure, made sure I got exactly what I wanted! The vehicle I purchased was my 5th Chevy I have purchased in the last 25 years. I have purchased them all through dealerships. This is my second purchase through Jimmy Vasser. Lamont connected with me, listened to me, honored my bottom line and I walked away a happy owner. Effortless sale. I highly recommend Jimmy Vassar and ask for Lamont! He is your guy! read more

KB and I were literally leaving for a dealer in Sacramento when Lamont from Jimmy Vasser Chevrolet called to let us know that a Truck that I had previously inquired about was now on the lot. We drove up to Napa and the Silverado 1500 LT was washed and waiting for an inspection and test ride. Jimmy Vasser Chevrolet is a relatively small, but family type dealership where everyone is there to help, even 'Ryder' the company mascot that greets you warmly. Lamont answered all of our questions concerning the truck and Rich concerning the financial end of the deal. The deal went smoothly and we were completely satisfied with the outcome and our beautiful, immaculate siren red tint truck. If I was rich, I would fly all my friends out here for a week in Napa wine tasting gourmet food tasting and Chevrolet vehicle purchasing. read more

Jimmy Vasser Chevrolet - Chevrolet Silverado 1500 LT - Car Dealers Near Me - Napa, California

I have always gotten excellent service from my sale to my service! Lamont Jones was an excellent salesperson from beginning to end I would recommend him to anyone I know looking to buy a car! read more

Everything went amazing! Lamont is very friendly, thorough and such an awesome guy. I will definitely recommend and purchase again when the time comes. read more

Jimmy Vasser Chevrolet - My purchase with the help of Lamont! - Car Dealers Near Me - Napa, California

We had a very good experience purchasing a used car from Jimmy Vasser Chevrolet. We worked with Lamont Jones who was very friendly and easy to work. He was very responsive, answered/addressed all of our questions/concerns. Ask for Lamont and you will be in good hands. Customer service A+++ What I loved most about my experience was that Lamont would always call me, my wife and daughter by our names rather than sir or ma'am. Lamont was a person which I felt comfortable talking to when shopping for a product. Excellent customer service!! read more

Gave me a bad key. $350 I wasn't planning on spending on and it hadn't even been 4 months since purchasing.

I didn't actually buy a car from Jimmy Vasser, they just didn't have what I was looking for. However, I have to say that Lamont Jones would have got my business had they had the car I was looking for. He came out and greeted me, didn't hound me, and truly made me feel like I'd be in good hands. So just a little review to say if you're in the market for a car at Chevy or Toyota Lamont should be your guy! read more

I would like to give a big shout out to the best Employee Jonathone from Sales Department. He is so amazing, very helpful, he will answer all your inquiries and he really knows everything.. He will give you more options, recommendations and he will really explain everything.. I salute you Jonathone, your Dealership is so lucky to have you.. thank you for helping me out and you always responds right on time.. my whole family is happy to meet you too.. you are very pleasant, bery kind.. keep up the good heart you have sir. thank you and Good luck read more

My husband and I bought a 2023 Toyota Highlander from Jimmy Vasser Chevrolet. We drove an hour and a half to come to this location and it did not disappoint. We communicated with Billy the day before and were welcomed by his wonderful colleagues. We had a wonderful experience working with Rich and Lamont. Lamont was incredibly helpful and resourceful. He welcomed all questions and answered them all with kindness and wonderful customer service. This is our second Toyota and third car we've ever purchased and we've never had customer service like this before. We would recommend this location to all who are looking to purchase a v Thank you all! read more

Jimmy Vasser Chevrolet - Car Dealers Near Me - Napa, California

Unsatisfied customer, I will never buy another GM/Chevrolet again! My 2016 Chevy Silverado that I purchased from Jimmy Vasser Chevrolet (NAPA) has 42,100 miles and needs a NEW transmission, The 8 speed Auto-Matic (DEFECTIVE) transmission that is currently in a class action lawsuit. The first offer was a warranty rate of 90% ME them 10% for a new transmission. Monday May 19th, I received a call, and Jimmy Vasser would do 50/50, WOW, thanks but No thanks for paying $4,600 for GM DEFECTIVE transmission. guess I will wait on the lawsuit outcome. Todd S. Should I buy a Ford-Dodge or Toyota (NOT) from Napa Toyota, Jimmy Vasser business. read more

Mr Lamont was very nice knowledgeable and most helpful. I drove an hour and half and he had everything ready for me all I had to do was sign! Took less then 15 minutes and I was on my way! He definitely is THAT GUY! him and his team are amazing and very welcoming. Thanks again!! Definitely recommend!!! read more

Had a great experience here. Got into a crash last week and I was in the market for a new car anyways. I found a Honda Accord online but it was surprisingly sitting at a Chevrolet dealership! Martin, Mario, a girl who's name slips me, and especially Carl were a great help. Carl helped us land on a price we were both happy with. He explained in depth warranty and add-on options. I test drove the car and bought it the next day. Overall, Carl was an amazing guy to work with! I can't recommend this place enough. read more

Jimmy Vasser Chevrolet - 2016 accord V6 touring, 24k miles on it - Car Dealers Near Me - Napa, California

Lamont went above and beyond. He knew what I was looking for and had the deal done in what felt like minutes. I got the car I need and was delivered to my home..Did I forget to mention I was at work and he got the deal done with finesse. Great team over at Jimmy Vasser! A+ in my book. Thanks Jennifer read more

Jimmy Vasser Chevrolet - 2022 Camry xse - Car Dealers Near Me - Napa, California

Let's face it, right now between the chip shortage, the magnitude of jerks pushing electric vehicles and the egregious demand for this year's current make/model of Chevy trucks its a dog eat dog cut throat world. I had been on the hunt for a particular truck for 5 months. I had gone on the Chevrolet main site, built my dream truck... and then began chasing what seemed like a ghost. Each time I would find anything even close to my truck, it was sold before I could even click the keys fast enough to buy online let alone go see it. Cash buyers came out of the woodwork. This particular dealership out of the 8-10 I had contacted were the only ones to take my inquiry seriously. Here I was, a female rancher in search of a $90k customized Diesel truck. They kept in touch. Often, but not so much they became an annoyance. And then finally it happened. They had a truck incoming on a transporter that met 24:26 of my specs. It didn't surprise me that the moment it rolled onto the lot they had a stack of inquiries. They gave me the chance, I jumped. We worked quickly and efficiently with 100 miles in between us. We secured the truck through phone and laptop input, and by that evening they delivered it to my hone and picked up my trade in truck. We signed papers on the tailgate, traded keys and sealed the deal. The associates we worked closely with were Raymond & Lucas, however not one employee there even the finance guy was rude or off putting. The young man that delivered the vehicle was even charming. This truck is probably the most beautiful thing (besides my children) I have ever seen. I couldn't sleep that night because I was so nervous and excited. I would recommend Jimmy Vasser Chevrolet to anyone. I never felt judged, undervalued, and always felt like an important customer. Thanks Raymond, Lucas and the Team and Jimmy Vasser!! read more

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A big thank you to Jimmy Vasser Chevrolet for getting me into a well needed truck, for a fair deal! I was met with professional and friendly staff from the very first moment. Big shout out and thank you too Lamont for being a professional and a force of positive energy, through the whole transaction. This dealership was able to overcome my pricing objections and sent me down the road, with a better interest rate than anticipated and a great feeling about the folks that work here! I would highly recommend Jimmy Vassar Chevrolet for your next car buying experience! read more

On 9/1/23, I went online to view used cars in Napa Ca. I did my research on a 2011 Honda Fit Sport they had on Special, I found a couple things that needed to be repaired, they fixed the problems, We picked up the car on Saturday with payment and out the door with the car. I call tell anyone who reads this post that Jimmy Vasser Chevy and Toyota was great to do business with. Thanks to Raymond our Sales Rep read more

Horrible communication is why they aren't getting five stars from me. First, I inquired about a used Bolt EV they had on their website. They called me and told me to come on in. Well, when I came in, they informed me that all Bolts are on stop sale due to a seatbelt recall and that it could be several months before they can sell any. Don't you think you should have mentioned this before I came over? That's communication fail A. On my way out I spotted a different used car that interested me. Test drove it, we agreed on numbers, and I bought the car. However, in the process of submitted the finance application my income was overstated, so a few days after taking the car home I got a letter from the finance company that my loan had been declined. I'm not sure if this was a miscommunication on my end or a mistake on their end, but I provided several paystubs so I'm not sure how this could have happened. After I got the letter, I contacted the dealership who had no idea and said everything was fine. Well, almost a week passes and the loan hadn't showed up in my online banking (last time I bought a car a few years ago with the same bank it showed up right away) so I contacted Jimmy Vasser again. What followed was a multi-day back and forth that resulted in me chasing their tail over the phone and in person until we reached a resolution. And guess what, the car loan showed up in my online banking within 24 hours of us working to resolve the issue. That's how it should have been the whole time! That situation was communication fail B. Overall, the car I purchased is fine, and I'm glad it all worked out in the end, but it was a slightly frustrating experience overall. Jonathan the salesperson, Jason the manager, and Elliot the finance guy were all friendly and pleasant to deal with. read more

Stacey Tominaga is a great service manager. She has been super helpful to me, and has made me feel at home in a new location. I purchased my car in Daly City,,and have warranted work in Hayward. Service provided at Jimmy Vasser Chevrolet has always been excellent. read more

I was ready to buy a car today, cash in hand, easy quick transaction. However, the car had a few details that the dealer overlooked. The passenger door was missing the door stop that keeps it from swinging open and damaging the car. The 12 Volt battery (it's a Chevy Volt with an EV battery and a 12 Volt battery for accessories) had been allowed to run down, or there is a problem with the charging system. The Infotainment system was having display issues on the page for the Heating and A/C controls. They did not know if the Onstar Unit was 4G or still 2G in this year model. OnStar 2G systems will no longer function after December when all the Cellular providers switch to 5G (which is only backwards compatible to 4G). The advertised mileage and the actual mileage were off by over 2k. Despite all of these short comings (one would think a Chevrolet dealer would be better informed on their own brand of cars), this dealer suffers from recency bias where just a 6 months ago used car prices were going up, and has this car overpriced with an unreasonable expectation of an out the door price. The car has been in their possession nearly 3-1/2 months, and several times the manager stated on the phone that he didn't know why the car has taken so long to sell. My cash offer was well within "Good Deal" territory, but they refused to budge and were happy to watch me and my cash walk out the door. I will give you 3 guesses why you have had to drop the price several times and you still can't sell it. The first two guesses don't count. Lamont was a good guy to work with, it's simply his managers that don't have a clue of what is going on in our economy and suffer from recency bias. Hay day is over boys, cut your losses and get rid of your inventory to replace it with vehicles you pick up cheaper that allow you to sell at a lower price and make your money back. Business 101. read more

Jimmy Vasser Chevrolet - Car Dealers Near Me - Napa, California

I purchased my 2017 colorado diesel from Vasser. First sign of trouble was the "free" services for the first few oil changes. This garbage-tier service dept takes on average 4 hours to change the oil and filters, even with an appointment. So basically I burn an entire workday to save $100 on an oil change. that's a ripoff, plain and simple. Lesson learned: next time a stealership offers free services with a purchase, tell them to shove it and take the value of the services off the purchase price. Next, I start feeling transmission shudders a few thousand miles before the warranty expires. I bring it to Vasser for no other reason than the warranty since I already had bad vibes from their service people. They send me packing with a $300 diagnostic bill and claim they didn't find anything. I keep feeling the shudders but like an idiot I took them at their word and drove the truck another year or so until... Two weeks ago. I finally get fed up with the shuddering and take it to a well-recommended independent shop for diagnosis. Fluid was black, torque converter near failure, cost of repair is high enough that it makes more sense to replace the trans to get a fresh warranty ($8500). All for a problem that I had spotted a year earlier but Vasser's service dept was perfectly happy to leave me dangling in the breeze. Oh, and the problem with the trans was listed in a factory TSB, so they would have known about it. Never giving this stealership another red cent or a minute of my time. They're not worth the consideration. read more

My husband and I have been looking into purchasing an electric vehicle for a while. We decided to check out the 2024 Chevy Blazer, so we headed to Jimmy Vassar. We were lucky enough to meet Lamont Jones. He was super knowledgeable, friendly and eager to help us in any way. We would HIGHLY recommend Jimmy Vassar Chevrolet. read more

Excellent customer service. Got the car I wanted thanks to Lamont, will be back for future purchases.

I had been looking for a new midnight edition Chevy Trail Boss for quite some time now. I happened to drive by Jimmy Vassar and saw one parked on their lot. The following day I decided to stop in and check it out. I had no idea my experience would be so pleasant, so much so that they beat my expectations on what I was willing to except for my trade and what I would pay for the new truck. So much so that I ended up buying it! My sales guy Pablo Toscano was absolutely amazing!! He was knowledgeable, friendly, and was a no pressure guy. The sales manager Jason was also great. If you are in the market for a new Chevy, give these guys a chance! read more

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Lamont was extraordinary! Super helpful, very attentive, and a true sales professional. I was impressed by the efficiency of the entire Jimmy Vasser operation, and I was able to get in and out with papers signed in under an hour. Thank you Lamont and Jimmy Vasser Team! read more

We unfortunately were in an accident and our vehicle was totaled out. We searched and searched and finally found a 2019 Toyota Tacoma at this location and Lamont was our salesman. A very outgoing gentlemen willing to go above and beyond for the customer even was willing to drive the vehicle to us in Alameda. Lamont helped every step of the way, wasn't pushy and let us make the decision in our own time. I would definitely recommend him and the dealership to my friends and family. read more

Great experience buying a new Tahoe. Lamont very enjoyable and helpful with everything. Jason on helping get to a great price and the finance manager Rich. Highly recommend. read more

3 minutes ago !!!!! BEWARE !!!!! THEY BROKE OUR DOOR HANDLE DURING AN AIRBAG RECALL SERVICE AND THEY ARE TRYING TO CHARGE US TO REPAIR IT !!!! Details below: My mother took our 2010 CHEVY TAHOE in for airbag recall service. When my mother picked up our Tahoe, she noticed the driver side door handle was broken as if someone leaned on it with force or handled it with force. My mother is not very fluent in English but she brought this to the staffs attention how ever she could, only to be disregarded and told there was nothing they could do for her. When my mother told me that their staff didn't want to help her and told her they couldn't do anything about it, I went back and asked to speak with the manager (Adam). I explained to Adam what had happened and that my mother noticed the broken door handle after she picked up the vehicle, to my surprise Adam tried to deny that this could have happened at his facility and said there's nothing he could do about it. Adam was not a very good listener to begin with, he kept saying "they didn't work on the door" after I had clearly told him the vehicle was taken in for airbag recall service NOT for door service. WE KNOW THEY DIDNT WORK ON THE DOOR. The door handle was broken WHILE they were servicing our vehicle at YOUR facility. Adam sent us an estimate stating that we should pay $399 + tax to fix the door handle. This is absolutely unacceptable and wrong. They must not have commercial business insurance! Or it sounds like they're working FRAUD! Adam blames the owners for having to charge us for repairs, and if this is really how the owners operate their business then it is a shame. When you take a vehicle in for service, their technician will inspect the vehicle as their protocol, they make note of existing damages before vehicles are serviced. Please be aware that on our inspection report it was noted that our dash was broken. (Report is attached). No where does it say that the door handle was broken, my mother even spoke to the tech and he confirmed that he didn't notice a broken handle. This is very unfair, my parents are hard working folks, they work hard for their belongings and this company thinks it's okay to break peoples property and charge them to fix it. People need to know that this business only cares about money, they don't care about your vehicles. My mother said she saw one of the bigger lady's from the FRONT DESK get in our Tahoe and drive it into the service shop! With so many hands touching the vehicles it's no wonder things are being broken! This business is not taking accountability and responsibility for their actions. I already reached out to the BBB. I don't know what else to do in this case, I will be going to court to see what else can be done because there is no way we are paying out of pocket for this mess. read more

Jimmy Vasser Chevrolet - Car Dealers Near Me - Napa, California

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Great experience with Jimmy Vasser Chevrolet!! I purchased a new 2024 Chevy Trax and I didn't even have to go into the dealership, thanks to Lamont Jones. I am a first time buyer and He made the process extremely smooth and very easy, he even delivered the vehicle to me and made sure there was a full tank of gas. I love my car and I definitely recommend purchasing from Jimmy Vasser Chevrolet! read more

I came here looking at what my options were because I was buying a truck for my fiance. Lamont made sure I was in good hands and that I got EXACTLY what I was looking for! He also let me use the bow for the surprise to make it extra special. We are looking forward to coming here again for our services! read more

I had a great experience at Jimmy Vasser Chevrolet, everyone was nice and respectful. Pablo did an incredible job, made sure everything was ready to go, and made the process easy/stress free. He was attentive and very knowledgeable. If you're looking to purchase or lease a vehicle I highly recommend coming to this location. In love with my EV Blazer!! read more

Not us usually a big fan of the car buying experience, but the team at Jimmy Vassar Chevrolet and Toyota hit the nail on the head today. I was in the market for a used pick up truck to be used for business purposes and Raymond was our sales rep who helped us through the process. He was polite, Professional, responsive, knowledgeable. Everything you'd want as a manager and as a customer. We ended up striking a pretty quick deal on a Dodge Ram truck and we handled paperwork over at Jimmy Vassar Toyota. Mariano was our finance guy and helped me through the paperwork. Besides being a raider fan (already a plus) he was super cool and not pushy in any way. The process was super smooth and easy. To boot, I had to run home to the family for dinner so Raymond did me a solid and drove the truck to my place of business and dropped it off for me. Super cool gesture and he never hesitated. Great work, Raymond and Mariano. Thanks for making this easily the best car buying experience I've ever had. - Ben read more