I've passed by this restaurant many times and have always wanted to try it. We finally did. We…read moretook my dad out to celebrate his birthday. We arrived about 15 minutes early, so our table wasn't ready yet. So we headed to the bar to get some drinks. Michelle was tending bar and she was so nice, making sure everyone at the bar had room and the drinks they wanted. She made us feel like we were treasured customers. The place is cozy. Once our table was ready, we sat down and they brought out special birthday decorations and napkins for my dad's birthday. Our server Michelle was amazing! Attentive and super funny. She made sure we had everything we wanted, the way we wanted. Everyone was so friendly and welcoming. Even making the reservation, we felt like family.

Good food at reasonable prices with very kind service. I liked the presentation of the wild rice.read more

We were in town for a wedding and took my sister-in-law out for her birthday…read more Food and service were excellent. Decor was nice and we had a view of the water from our table. We got seated immediately and drinks were strong (always nice). The waiter provided a sparkler candle for my SIL's crab cake, which she thought was very funny. Overall a very nice experience for the celebration.

On a positive note...our server was friendly, laid back and did a great job. Food was good…read more Drinks fine too but weird the beer and cocktails had no pricing available. But more odd...the hostess was really unwelcoming. We arrived at exactly 622 for a 630 reservation. How do I know I arrived at 6:22?? The hostess told me and said she would seat us at the time I requested and that we could go stand at the bar for eight minutes. The restaurant was not even 1/3 full. I didn't say anything because I was there for a glass of wine and a crabcake... not an argument. In the future, I'll gladly just pop in to any of the other great spots nearby instead.

Take out my beef panini was excellent. Fries crispy. Food consistency very good highly recommended.read more

It was time to try someplace new. Neighbors have been recommending 773 so we figured it was time to…read morecheck it out. We were seated quickly even though it was dinner time on a Friday. The place was full though. Atmosphere is very nice, we may have been a touch underdressed for the occasion, or others simply felt like being a bit fancier tonight. The staff was friendly and hustling but it seemed to just be one waitress and the hostess taking care of all 10 or so tables. I guess that actually isn't horrible. I started with the soup of the day. Beef of weck. It was INCREDIBLE. I'd take home a gallon of it it if I could. Creamy. Nice and warm on a cold night. The weck croutons were the cherry on top. Then for my dinner I had the beef on weck panino. The waitress recommended it. Perfectly toasted. Served with au jus and horseradish aioli. So delicious. I'd get it again and again. Also came with homemade chips and a pickle. My husband got the classic beef of weck. It was really tender. Cooked perfectly. The horseradish was strong. Just the way he likes it. He said he would definitely order it again, but it didn't crack the top 3 of beef joints in WNY.

Walked in around 5 on a Friday. Few people at bar and no one sitting. We stood there awkwardly…read morebefore the bartender noticed and said sit anywhere. We sat there and sat there and sat there. I finally asked for a menu and the bartender got the waitress. Waitress came over visibly aggravated. She threw the specials on the table. Didn't know the beer selection. Just overall rude. No smiling. We almost walked out. On the plus side food was excellent but pricey. $20 burger and fries.

Best kept chicken wings secret that needs to be shared. Amazingly delicious homemade chicken wing…read moresauce that is a must to try! Great fish fry's too. Check'em out! Great atmosphere, people and service too!

The food was amazing! Fish fry was delicious and good portion. Seating was good, plenty of space.read more

The food here is excellent! A smaller place, so if you are interested in eating here, especially on…read morewhat could be a popular day of the week and/or time, I would highly recommend making a reservation. Cannot wait to go back for their fries.

Great food and great service. I especially enjoyed the prime rib on Weck. One of the best I've…read moreever had!

We visited to celebrate my birthday, and unfortunately the evening got off to a less-than-stellar…read morestart. Our server checked my ID when I ordered a drink, which was perfectly fine, but didn't even acknowledge that it was my birthday. Not a huge issue, but it would have been a nice touch. Service was also inconsistent. My mom's Diet Pepsi was forgotten when our drinks were brought out, although the server did bring water for the table, which I appreciated. The appetizer was delicious and was honestly the highlight of the meal. Unfortunately, my entrée was where things went downhill. I ordered the twin filets cooked medium, but both arrived very well done. I mentioned it to our server, who took them back for a remake. When the replacement came out, it was served on a piece of lettuce for presentation, but the steaks were still not cooked correctly. One was medium rare, which I was willing to accept at that point, but the other was once again well done. I brought it to the server's attention a second time, and I was told a manager would be stopping by our table. That never happened. Instead, the entrée was simply removed from the bill. While I appreciate not being charged for a meal that wasn't prepared correctly, I was disappointed that no one came to speak with me or offered an alternative entrée so I could actually have dinner. The impression I was left with was, "We'll take it off the bill and move on," rather than making an effort to fix the situation. It's unfortunate because the two guests dining with me thoroughly enjoyed their meals. Sadly, I ended up leaving hungry on my own birthday. That's not the experience I was hoping for, and it's why I can't recommend Dockside Bar & Grill based on this visit. To make matters worse, after sharing my experience in a comment on the restaurant's Facebook page, my comment was deleted and I was blocked from their business page. Rather than addressing customer concerns or attempting to resolve issues, they chose to silence feedback. In my opinion, that's not good business practice and only added to my disappointment with the overall experience. Constructive criticism should be an opportunity to improve, not something to hide from potential customers. EDIT TO ADD AFTER MANAGEMENT RESPONSE: If you truly wanted to take full ownership of the situation, then either you or a member of your management team would have come to my table last night to speak with me, as our server advised would happen. Simply removing an item from the bill does not constitute fully taking ownership of what you referred to as a "human mistake." As for being blocked from your Facebook page, that's fine. Based on both my experience at your restaurant and your response afterward, I have no intention of returning. What is particularly disappointing is that after I posted my initial comment about my experience, no one from management attempted to contact me privately. You could have easily sent a Facebook message to discuss what happened and address my concerns. Instead, my comment was deleted and I was blocked from your business page. Your handling of customer feedback demonstrates a lack of hospitality and professionalism. Had there been better communication when the issue occurred, I likely would not have felt compelled to leave a negative review in the first place. The problem was never just the food or the mistake itself--it was how the situation was handled afterward. I can now better understand why other reviewers have commented on management's reactions to criticism. Word-of-mouth remains one of the most powerful forms of advertising. Unfortunately, negative experiences and poor customer service tend to spread much faster than positive ones. Since you chose to remove my feedback, block me from your page, fail to follow up after I had already attempted to address the issue while still in your establishment, and suggest that simply taking an item off the bill was "taking ownership," I will be sharing my experience with others and recommending that they think twice before choosing your "on the water" dining experience. You asked why I wouldn't call you to discuss making things right. The answer is simple: you had the opportunity to do that last night. I was already there, willing to discuss the issue, and was told that management would speak with me. That conversation never happened.

Great food, Great place and Great service. I would recommend this place over every steak house in…read moreBuffalo.

If I could give Hutch's 10 stars, I would! We were referred here and were fortunate to get a…read moremidweek reservation. Melissa, our waitress, was a superstar. She kept our beverages topped off, offered excellent menu recommendations, and made us feel genuinely welcome throughout the evening. Maxwell brought out a wonderful selection of homemade breads, perfect for soaking up every last bit of the incredibly garlicky, delicious escargot. The halibut topped with scallops was outstanding, finished with the most flavorful beurre blanc sauce I've ever tasted. My partner's seared ahi tuna was cooked to absolute perfection. Every dish was beautifully plated and expertly prepared. From the exceptional food and impeccable service to the warm atmosphere and great Buffalo NY location, Hutch's delivered an unforgettable dining experience. It's easily one of my favorite restaurants, and I can't wait to return. What a treat!

Fish fry very good. Beer selection good. Service was okay. Not as attentive as our past visits…read more Ambience neutral and okay. Nothing I would recommend to my friends. Ordered steak burger from special list. Ate a little but will not finish due to the toughness of meat. It was supposed to be medium rare. Not the case. Seemed well done. Will go for drinks but not for food. Husband tried leftover burger and was stomped with what it actually was. He is far less of a critic than I am.

The food here is always good. Our group of 8 tried many options. One really enjoyed the pot roast…read moredinner-but we ordered chicken fingers, a couple different burgers, broiled fish, turkey bacon wrap, Reuben and everything was good. The service was excellent too! Our server handled this large group like a pro while being helpful and efficient. We ate outside in the rear bar area. Drinks are good too! Check out this great local spot-you won't be disappointed!