Everything was great. Joseph provided great service. Only thing we didn't like was that the ribeye was very chewy. We strongly don't believe that it is ribeye. Tonkastu tasted like it was missing something but it was okay. read more

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Gene was very helpful and receiving to advice and recommendations. They had orange dreamsicles! Also three flavors of ice cream! Gene was nice! read more

We have been here a few times and it is probably our new go-to place for celebrations/special occasions! We've been enjoying trying out different broths and ingredients for the hotpot on our different visits. There was a small learning curve the first time so now we know to make sure you have all your selections picked out when the server comes back for the best experience. We also discovered toward the end of our first visit there is a little buffet with desserts and appetizers to enjoy while you wait for your ingredients to be brought. There is a wide selection of ingredients so there lots of options for different food preferences and diets. The only downside is if anyone in your party is ordering both the hotpot and the Korean barbecue, the whole party has to get both, so this is something to discuss ahead of time. However, both the hotpot and the barbecue are all-you-can-eat. read more

Jpot - Various ingredients for hotpot - Hot Pot Near Me - San Antonio, Texas

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Best food, service, and experience. The staff is really quick with providing the juicy meats, sushi, and sides. This place has amazing flavor with each of their dishes. read more

I don't even know where to start with this review honestly lol. It just seems like there is a total lack of care or regard for the patrons that dine at this restaurant and it shows clearly through the staff . First off our server was very quick to greet us and run down the menu, we ordered drinks first of course and requested sake. 15 minutes to by, we get our food ordered and the food comes out before the drinks. We tried to flag our waiter down to see what was taking so long considering it should have just been a bottle brought over to us that WE opened. Finally, the bartender who had just clocked in came over and informed us that the Sake was sold out and the server shouldn't have been able to put in the order???? Also while trying to order our food we were told by our waiter to just "stick to the beef" when trying to order our first sets of meat?? Why is the waiter telling me what to start with??? Whatever right we still got a couple beers after and tried to enjoy the food. The meat wasn't terrible but it wasn't great either and the lack of sauce bar was also disappointing as we couldn't even try to save the mediocre cuts of meat with some sauce. The appetizer station was also far from satisfactory seeing as most of the items looked like they had just been sitting there under a hot lamp for hours. The only fresh thing we had from that app bar was the shrimp tempura. All in all it was a very disappointing visit and I hope this was just a one off because it's slowing down for these kinds of businesses for the holiday season. I will not be returning as there are various alternatives for this style of food where the service is better and the appetizer/sauce bars are actually hot and stocked. Save your money and go to KPOT! read more

Food was good and service staff were pleasant. We enjoyed the experience and the prices wasn't bad at all. read more

Jpot - Variety of options - Hot Pot Near Me - San Antonio, Texas

I went once & it was great. I went again and it was a hot mess. Everything from cleanliness of restaurant (think sticky sauce bar with flies) to kinda pathetic meat offering/presentation. Recommend to a friend based on my first experience and she also had a severely lackluster experience. read more

Sunday night my husband and I decided to try Jpot out since it's closer to our home than Kpot. We arrived there wasn't a wait which was nice. We sat down & was greeted by our waiter who was a younger female her name started with an H. She was working very hard serving multiple tables in all different areas. I had overheard her ask the busser could he help her clean the table that they're about to sit another party down and the busser flat out told her no. She begged, please help they're coming he said no so she asked for a rag and he told her he didn't have one. It was sad seeing, because in a place of business it's everyone's job to help one another. I wanted to step in and ask for the rag to help them lol. Over all the food was good! I enjoyed the lobster, shrimp & Japanese sausage. read more

The service was very good and my waiter took the time to explain the menu. The selection of options was great for a buffet. It was fun cooking the different kinds of meats the way I like them. read more

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They completely changed their Tum Yum recipe/ingredients and it is BAD. The tum yum was the only reason I went. They also never have the short ribs when we go which are the best part of the bbq. They do have great service every time I go. Another thing I noticed is they often have dirty dishes! :( It was so great when it opened but it has gone downhill. read more

Nat was such an incredible server! He made all sorts of suggestions and even created a mix of sauces for me from the sauce bar. The atmosphere was so enjoyable and even great music! There were TVs to enjoy sports and a beautiful bar as well. The staff was so friendly and the food was delicious. read more

Jpot - Hot Pot Near Me - San Antonio, Texas

I want to to say that the whole experience was superb! I went with my daughter, she loves the "hotpot" cuisine.. Me not so much. Right off the bat, she pulls out my "BMI CARD"! If you know, you know. The were more than happy to accept the card. The manager was so gracious and spoke with us and made sure we enjoying our experience. (He spoke to all of the customers not just us)! Our server was topnotch! The meat and veggies were fresh and the soup was tasty! I LOVED the chicken wings! I forgot the names but I believe the server was Dane and the manager Tom or John, I apologize to them both. I hope that, if you're reading this, that you go and try this for yourself. This is great first date atmosphere. It's also a great, I'm hungry, let's go eat kinda place. No need to dress up or a let's get dressed up experience! read more

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I love going to places like this because you get to cook your food and spice your food to your taste buds. The service was excellent. The weight staff knew how to explain everything to you. Anything you ordered was brought out immediately. The inside of the restaurant was just gorgeous And it is fun to cook your own food like this. The only downside is the method of cooking it does get a bit smoky. read more

We had an amazing experience!! Tyler our server did an amazing job explaining the menu and the difference between the hot pot and the bbq, omg the lamb was off the charts good !! Tyler explained every protein that came out to our table, if you leave hungry it's your own fault !! If you do a lot of protein or vegetarian dishes this is the place for you, it will not disappoint !! The meat and vegetables are very fresh and so many varieties. read more

The food was amazing, we got all we could eat for 90mins for $30 per person. Our waiter was very knowledgeable and helpful. The place was super cute, and despite it being busy, it wasn't overwhelmingly loud. Definitely will be going again. read more

Look everything is great. First time I go , service was great. I did everything the bbq pit and hot pot. It's all you can eat meat but keep that in mind to save room ! It's a nice place inside. Recommend the ribs / filet mingnon/ and y ribeye it was such a cool experience. They even had one piece anime playing IYKYK! It is a bbq put in front of you so I being a bigger guy was kinda hit but def worth it for that meat. It was all great ‍ read more

Jpot - The meats I was talking about. Y ribeye/ filet mignon/ and the ribs - Hot Pot Near Me - San Antonio, Texas

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management/staff are amazing! Good is great only reason I am not giving a 5 star is because they don't always have enoki mushrooms or tempura shrimp! BUT they never fail to check and if they do have they will bring it out! such a clean and friendly environment! read more

It is cheaper here than other place and it is good too. Price is decent love their wings and small bread

This place was perfection! The food was great and me and my mom had a great time! We didn't feel like making a mess of our kitchen so we came here for our Christmas Eve Dinner. Ivan was so great and took great care of yes. Everyone here was so nice and accommodating. I would come back here anytime! read more

This place is very nice. They really took their time building the place. However, things that really bothered me was they did not yet have their license to serve alcohol. I asked for a Pepsi and it had to be taken back twice for being very flat. I asked for a Dr. Pepper instead and it tasted nasty. It's all you can eat for 90 min and that's fine for a small party but not for a big group. They have a small ready to eat buffet but what was funny, was their chicken nuggets tasted like McDonald's. Lol. Would I come here again? I don't think so. It's okay but not all that. read more

Jpot - Hot Pot Near Me - San Antonio, Texas

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With me being an eater this is has made me pissed, but first the pros DJ our server was a rockstar in fixing the grill trying to make a good speedy service. NOW for the cons while being a rockstar DJ warned us that they have had multiple fires on the grills which had me scared anytime he had to fix it and him having to telling us what to do in case this happened showed us how the SERVER CARED MORE ABOUT OUR SAFETY THAN THE OWNERS IF THEY KNOW ABOUT THESE INCIDENTS !!!! Now for the food most of the food was pretty much plain had no flavors even the stuff that was supposed to be and when I tried the kimchi, it was incredibly sour like completely inedible, pretty much the food was completely unappetizing and really didn't want me to eat a lot even though I love to eat....... The inside itself looked great but what's the point of it looking great but not the main thing the food. Not coming back sadly.. read more

Gigi was amazingly helpful and made great recommendations for our hot pot. Overall, JPot was a great experience!

Loved it! I've been here twice and both times excellent food and service. The ambience feels nice and private.

Every other Korean BBQ place uses somewhat solid grill surfaces, allowing heat to evenly disperse and make the entire cooktop consistent. With this thin metal grate, you're getting an inferno in the dead center, and cool enough to hold your hand over the outer ring. This makes it inefficient to cook, because you'll be able to sear one small piece of meat (if too big, the outside will be in the cool zones), while slowly warming everything else. You get 90 minutes to eat as much as you want, which is actually a challenge due to the inefficient and inconsistent cooktop. Also, most other places have exhaust fans directly over the grills. Here, you have the luxury of sitting and getting fumigated with the smoke from whatever is on that center inferno. read more

I love the location. The area is in need of more diverse cuisine. While I'd love to leave a raving review I've been there twice now and it's okay, the sauce bar is always empty been there at 5 ish and 6:30 and the flavors (marinade) aren't as good as some other places in town they oddly always seem to be out of something. First time Pineapple, second mushrooms, or something's just don't make it to the table. I say it's worth a try. read more

My boyfriend and I came here for valentines day. We had to wait 2 hours before being seated, which was understandable because its a holiday and i dont mind waiting that long knowing that this place does not take reservations. We got seated at 9pm and our first waitress was okay, until she disappeared half way through the service. We waited about 20min to ask the waitress serving the table next to us to get our next order in. From that point on the next waitress was very lovely and sweet. She asked us how everything was doing multiple times unlike the past one who hadnt asked us that at all. She even got us refills and took our dirty plates, unlike the first server. Finally we were done cooking our last bit of meat and our waitress asks us how were doing, this time we asked for the check. She followed up by asking us if we wanted any ice cream so we said yes and waited for her to come back. Then 2 minutes later the manager comes and asks how everything is doing and we say its okay. He then says "great but we are a little over our time here so we need to wrap it up". We let him know that we already asked for our check and he was on his way. The ambiance was beautiful, bathrooms were very clean. However service was unfortunately not the best. I have been to one other KBBQ place before and that was KPOT. I went with a group of 6 people and had only one server. That server was 100% more attentive than our dirst server was. To top it off when we left, we saw our first server sitting at the bar talking to the bartender. As a customer standpoint, this doesn't look good at all. I understand if she was cut or wasn't feeling well but a heads up about not being able to be our server anymore would have been great. Luckily the food was great but i do wish we had a better experience with our service. read more

Jpot - Seating area - Hot Pot Near Me - San Antonio, Texas

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Gabriel and Jalen were great and helpful helping us navigate through a new experience.

We got sat down 20 minutes earlier than expected which was great, place wasn't too busy, however the server didn't get to us until 15 minutes later, server later admitting that they weren't tracking us; this wasn't the first time I heard of this happening here, other peers of mine had the same late start. Food was decent but I prefer the other KBBQ & Hot pot spots around San Antonio than JPOT. Unfortunate this was my experience/first time dining with them. read more

Been to numerous Korean bbq from west coast to Midwest. I understand this place just open but meat quality was decent and not spectacular. Cuts are too thick to even grill. Staff stated it'll take 2/3 minutes for shrimp and certain cuts of beef. I had shrimp on for 5 minutes and it's still raw. Staff inform us that the flame can not be adjusted. I've seen other customer trying to grill food but heat is not hot enough. Staff workers went to rest room and didn't even wash hands upon leaving. Will not return to this place read more

meat is stale. not fresh at all. me and my friend got horrible diarrhea because of it. don't come here. read more

the food wasn't fresh and it gave me and my friend diarrhea. the food here was terrible. the beef, lamb, and pork were all far from fresh. every piece of meat tasted sour and was extremely tough and hard to chew. the vegetables weren't fresh either, and you could tell everything had been sitting around for too long. after eating here, both my friend and i ended up with bad diarrhea the entire next day. this was an awful dining experience, and i honestly cannot recommend this restaurant to anyone at all. read more

If I could leave no stars I would. Currently sitting having lunch. They are out of EVERYTHING. Beef tongue. We're out. Kimchi we're out. Dos X we're out. The veggie bar is sparse. The sauce bar is the same. Cannot even mix a sauce all the ingredients are not there to do so. They have not had anything we have asked for. This was my first time here. I will not be returning. For the price I'm about to pay this experience was definitely not worth it!! read more

I walked in at 12:00, got seated. Ordered immediately, waited 10mins to get my items. These were the smallest portions ever, ordered baby octopus received one single octopus, ordered pork belly, got 4 slices of pork belly , and three single bok choy leaves lol. Now , that's like 10mins of just eating what was given.. we're 20mins into this experience. Another 10 go by, no one has checked on me, has asked if I want to order more, nothing. I left within 35mins, STILL paid and left quietly but was so freakin mad. I ate one time, and within almost 40mins. I was only asked one time to order. I'm just upset because I was a single person , and the place wasn't even busy today. Totally not worth the money or the awful experience I had today. Many might not have the same experience but I didnt have a good one. read more

We went here to celebrate my brother's acceptance to a local college and we were mind blown by the food! Gene and Lily were great, helping us with sauce recommendations and explaining the menu to us. The food came out quickly and was made to order. Even when we ordered the Tom Yum broth (beware it's very spicy!!) and couldn't handle the heat, they were more than happy to help us exchange it! I recommend doing the BBQ over the hotpot for a more flavorful experience. read more

This was our second time here and we will always come back. The food selection is great, the service was nice and quick. Our server Noah was the best and super attentive! Totally recommend. read more

The experience was great for the family, everyone got to learn about the process and the food was...a product of our effort and tasted great. Gaberiel was a great server, he was knowledgeable and present. read more

Food was excellent,Our server Kristal was amazing explained well and friendly.Ambiance good.We'll be coming back again.

We dined here the first week it opened. Put our names on the list for a 40 minute wait. Went back to our car to wait then got texted in 5 minutes saying our table was ready. Went back inside to show our text and they said our table is being cleaned. We waited 30 mins. I'm giving a lower rating due to the fact that our table was not ready when they texted us saying it was. Most establishments clean and get your table ready before texting you to let you know it's ready. First restaurant we've been to that did it backwards. On to the food: we are a party of 4 and had hot pot. Our waitress was attentive for the most part. The food was okay but only a few options for soup flavors. Most were on the spicy side. Definitely eat all you can meats, veggies, seafood, etc.! My husband said we paid for four expensive pots of ramen! Would give more stars if there were more non spicy soup flavors. If you get both hot pot and grill, it's a lot of food If you choose one it's still a lot of food! The walk up bar where they had the different sauces and small bites were a bit messy. We'll go back to try the grill next time. read more

Waited 40 min for table which is fine but I informed hostess that I would be needing a high chair for my 7month old baby and she said ok. When we got to our table I was informed all high chairs were in use and I had to wait. Waited 20 min and asked where is the high chair and a manager told me I couldn't use a high chair because we were in a booth and it would be a hazard and in the way. No one told me that before hand or else I would have wanted to be sat somewhere else accommodating. My baby had to use a booster seat which she is too small for and also unsafe because she would grab the boiling items. Couldn't enjoy my food because she was uncomfortable. Also had a new server which is no fault to her but our meal was all over place and not worth this trouble. read more

That food was pretty good, but unfortunately I gave less than a stellar rating as the disorganization left us NOT having a great experience. We had a group of 8, it started off bad when the waiter kept going to each person asking for each orders individually (8 meats, then 8 soup, then 8 drinks, etc...). We ordered individually, but they just left everything at the edge of a long table and we never figured out what was what, who had what; just frustrating. Then we had to go to the other side of the restaurant to find veggies. They never explained there was a sauce bar, etc... Korean Bbq can be fun, just find another place that doesn't make it so hard to figure things out; disappointing. read more