1. Arrival and Initial Impressions: Upon arriving at KALAVERAS in Montebello, I noticed the ambiance was pleasant, and the restaurant appeared well-maintained. We were greeted by friendly staff members who escorted us to our table promptly. 2. Service Experience: The service started off on a positive note as the other staff members attending to us were attentive and polite. However, our primary server seemed unprepared, as she took our order without jotting it down. This raised some concern about potential mistakes in our order. 3. Order Mishaps: As anticipated, the server forgot to bring my soda and my menudo, which was disappointing and put a damper on the overall dining experience. It seemed that she was struggling to keep track of our requests, which impacted our satisfaction. 4. Manager Intervention: Thankfully, the manager came over to check on us. She brought our appetizers and kindly refilled our chips and salad. The manager's involvement showed that the management was proactive, which was a positive aspect of the experience. 5. Food Quality: The food itself was a mix of highs and lows. I enjoyed the taquitos with potato and chicken, as well as the empanadas, which were delicious and flavorful. The cheese fondue was a standout dish, truly delightful and worth recommending to others. 6. Margarita Flights: Although I tried the margarita flights, they were decent but quite expensive at $35.00, especially considering that online prices indicated $25.00. While they were strong, the pricing discrepancy left a bit of a sour taste. 7. Overall Impression and Value: In terms of the overall dining experience, KALAVERAS was a place worth trying, especially for the delicious food options like the taquitos and empanadas, as well as the amazing cheese fondue. However, the subpar service from our primary server and the inflated drink prices made it feel overpriced. 8. Conclusion: While the restaurant has its positives, such as attentive management and tasty dishes, the mediocre service and higher-than-expected prices might deter me from returning in the future. It could be a hit-or-miss experience for others, and I believe there are better options available for the value. Ultimately, I would recommend giving it a try but being open to exploring other dining options afterward. read more

I recently had the pleasure of dining at Kalaveras in Montebello, and I must say it was an exceptional experience from start to finish. The atmosphere is vibrant and welcoming, with a unique decor that perfectly blends modern flair with traditional elements. One of the standout aspects of my visit was the impeccable service. The general manager, Polo, was incredibly attentive and ensured that everything was perfect during our meal. The warm hospitality by our server, Alondra, made us feel right at home and added a personal touch to our dining experience. I also have to give a special shout-out to our server, who went above and beyond to make our visit memorable. They were knowledgeable about the menu, offered excellent recommendations, and checked in regularly to make sure we had everything we needed. Their friendly demeanor and professionalism truly set the tone for a wonderful meal. The food at Kalaveras was nothing short of spectacular. Every dish we ordered was bursting with flavor and beautifully presented. The fresh ingredients and innovative combinations made for an unforgettable culinary experience. Overall, I highly recommend Kalaveras in Montebello. The exceptional service from both the day manager and our server, combined with the delicious food and inviting atmosphere, makes this restaurant a must-visit. I can't wait to return and try more of their delectable offerings! Thank you, Kalaveras team, for an outstanding dining experience! read more

Subject: Recognition of Outstanding Customer Service I am writing to recognize the exceptional customer service consistently provided by Rafa Hernandez at Kalaveras Restaurant in Montebello, CA. Rafa always greets customers with a warm smile, creating a welcoming atmosphere that enhances the dining experience. Whether it's breakfast, lunch, or dinner, I have always enjoyed my visits, especially when interacting with Polo, Rafa or the other managers on duty. Kalaveras has become one of my top favorite places to dine, and the quality of the food is truly superior to others in the neighborhood. However, it is the outstanding customer service that truly elevates the experience. I want to extend my gratitude to the entire staff for their attentiveness and dedication to providing a pleasant experience every time. Thank you for maintaining such high standards and ensuring that each visit is memorable. read more

I want to highlight Adriana's exceptional skills and professionalism as a key member of the Kalaveras restaurant team. She effortlessly balances her roles, attending to customers at the bar while also handling hosting duties. Adriana's ability to multitask is truly impressive--she manages to serve drinks with precision and charm while ensuring guests are seated promptly and feel welcomed. Her warm personality and excellent communication skills create a positive atmosphere for both customers and coworkers. Adriana's dedication to providing outstanding service, even in high-pressure situations, sets her apart as a true asset to the restaurant. Anyone visiting Kalaveras is sure to have a fantastic experience thanks to her hard work and friendly demeanor. read more

I had such a great time at Kalaveras last Thursday! The vibe here is always lively and fun, but what really stood out was the staff. Xady personally attended me and her service was amazing! It was my birthday, and I loved how they made me feel extra special by singing Happy Birthday to me. It definitely added a personal touch to the night! The food was amazing as always. Their dishes are packed with flavor, and the drinks were on point too. The atmosphere is energetic, perfect for a celebratory dinner or just a night out with friends. Definitely recommend Kalaveras for anyone looking for a great time, great food, and a fun experience. Can't wait to come back next time! read more

Good vibes not for those on a budget. The churro sandwhich and flan were amazing. Barbacoa and asada tacos were good but not the best IMO. The queso fondido com chorizo was a 5/5 with the fresh tortillas. Had a few drinks but only a few because it's quite pricey. A shot of clase for $50 is pretty wild, but business is business. The service here was a 5/5, very quick and very nice. Overall i I'll return on specific occasion. I'd like to give Kalaveras a 4.5/5 but since there are no 1/2 stars, I'm leaving a 5 because of all the amazing people that work here. read more

Must have are Enchiladas Verdes & Barbacoa tacos. Oooh and the Paloma Negra. For dessert I suggest the Churro Donut. Not overly sweet and super fluffy. Gloria was our server and hands down she's the best. Her customer service is phenomenal. Attentive to detail and made sure everything was going great even with a sudden rush of other guests. I'm assuming the gentleman that came to our table to check if everything was going good must have been the manager. one of my favorite spots to come and eat. read more

One word to describe this place, shady; shady like the workers and unfortunately probably like the owner. I waited one fucken hour to be sat! Someone else showed up within 45 mins of waiting for my table. Bribed the Host and got sat, I asked the host for the manager but she refused. She ended up putting me and my date in a corner with little less service. My food came before my beer to top it off. If I didn't ask for my drink I would have chocked on my taquitos. read more

We decided to visit with my family upon discovering their $1.50 taco deal on Tuesdays. It seems the price was recently increased from $1, as indicated by a previous sign. The server appeared displeased when we requested outdoor seating instead of inside. The indoor area is very noisy, featuring a DJ stand. Despite this, I would consider returning due to the restaurant's affordability, though the noise level inside makes conversation difficult. read more

Crazy expensive prices and did not feel like it was worth it at all. The margarita flight is $35 ... for tiny glasses. The carnitas came with pickled onion which added an unnecessary sweetness to the food that just made it bleh. The best thing we had was the rice and beans and those were a 6/10 at best. Server was really friendly and staff was welcoming but the food is not worth the price! read more

It is open. There is outdoor seating. I picked up my sister and her husband from LAX airport and we wanted to do some day drinking. This place sounded good. The drinks selection is great! I can't wait to go back and try their entrees. It was exactly what we were looking for. The taste, quality and presentation was on point. Staff was SUPER friendly and amazing! read more

Came here for a drink with some friends last Wednesday and I couldn't be more happier with the service we got! Our Waitress Andrea was VERY welcoming and very attentive to each and everyone of us! 15/10 would definitely recommend to family and friends! Such a great restaurant with amazing foods! Definitely coming back! Amazing staff!! Thank you!! read more

First timer lm so astonished this bar is able to operate during these hard times. The margaritas are so refreshing and are just fantastic. The service is so quick and amazing will highly recommend for anyone who is trying to eat and have a lit time. Turnt up btw ask for gabby she is such a good waiter!!! She gave us a great experience. read more

I had an amazing experience here, the drinks were great and my server Hillary was absolutely delightful, super friendly and attentive, amazing service would definitely come back again and hopefully she's my server again, (the quesadilla was low key kinda greasy though, not her fault though, the line cooks should get in that) read more

I was there Sunday night with my husband and some friends, we had a great time!! The manager was so kind to everyone and so helpful with every table even when it was full. Our server Angelica was so kind and made sure our first time there was great. We are definitely coming back! The food and drinks were delicious! read more

Came here last night for the first time and I was very impressed, nice atmosphere, delicious food and a wonderful waitress, Pricilla, answered all my questions, had a positive attitude, wasn't irritated or annoyed with all my questions, like most waitresses would have been, definitely coming back again! read more

This restaurant has some fantastic food. Always hot, made to order even for my picky self. Adore the drinks here. HIGHLY recommend the "Paloma Negra"! Wait staff here offer some top tier service. Super friendly and friends and I are able to joke around with them! (Can't wait for brunch to open back up!) read more

I've been here a couple of times and I can honestly say I was more than happy with the customer service I received from the server Andrea she made me feel really welcomed aswell as was attentive to my needs ! If any customers or people read my comment if you decide to eat their I hope she serves you ! read more

This was my first time coming and I loved it the food enchiladas where hella good. Gabby was our waiter and let me tell y'all she's nice so ask for her nice time you guys come! When drinks are good you know the food is good! This is a go to place for the near future. Good music as well btw. read more