First time buying from this company. I finally found what I've been looking for. A big thank you to Don, the internet sales manager. He made the process so much easier. Customer service is highly underrated these days. I will definitely be recommending this company to my brother, who is also shopping for a new car. Thanks guys. read more

Karplus Warehouse excels in selling quality cars with excellent personalized service to all who come there to buy a car. I just got the car I wanted with the least hassle and most efficiency I have ever bought a car, and in a friendly environment with no pressure and the car I wanted is in great condition. How often can anybody say that?! Not that often. I made an inquiry on the Karplus website one night before going to bed and Alex called me the very next morning. Alex was very professional and on top of things when he called me which impressed me a great deal. Two hours later I was at Karplus Warehouse to test drive the SUV I was interested in. Alex, my salesperson, as well as the entire team at Karplus Warehouse are professional, courteous and helpful each step of the way during the process of buying a car. I'm exceptionally happy about my decision to go to Karplus Warehouse to buy a car today. You will be too. read more

Karplus Warehouse - My salesman even gave me this beautiful keychain - Used Car Dealers Near Me - Pacoima, California

There are few times in life that we truly appreciate the service we get and be treated like VIP. I've had that experience at Karplus weahouse!! Great team , enthusiastic, and the kind of service we deserve to have when we shop for cars to get what we need! Thank you Karplus team read more

Do your research and be on your game too if you are going to shop here. The car salesman may be nice but remember after all... they are CAR SALESMAN. Some tips...before you go to the lot look on their website as their internet price is different. Also do internet search of the KBB price. When you go to the lot to test drive inspect EVERYTHING. Take out the trunk liner, pop the hood, drive it on the freeway, inspect the spacing in the hood, trunk, and between the tires, etc. The car I bought had frame damage and rust corroding due to the minimal patch up job. Finally, they will offer you a "warranty" from Portofolio Protection. They will LIE TO YOUR FACE about this coverage. If you read the fine print it is a extended service and not a warranty. It tells you that you must bring your car back to the dealership if it is within 40 miles. Also there is no contact info on their brochure. So you would do better by paying for repairs out of pocket. read more

So the price you see in listing is $4000, but taxes and all the weird bullshit that they are adding (no way to avoid them) will cost you more than $2000. So happy they told me price on a phone and I didn't drive all the way to be one more of his fulls. TRUST REVIEWS!!! Place full of clowns :) read more

Purchasing the car wasn't a horrible experience. They wanted to move a car, & were very nice to me when I bought it. However, just after two months of owning the car the headlight went out. When asked if they'd replace it, the gentleman on the phone was RUDE, & said that, "no dealership would replace it". I think he's wrong though; after just two months of me owning the car, I think a GOOD dealership WOULD replace it. Don't look for even a little help from them, once you drive the car off the lot. read more

This is a great place to buy a vehicle, our salesman " Eli" was the best, he went the extra mile to take care of us. We came from out of town in a rental car and even came to pick us up at the rental return place and brought us back to the dealership. I give him 10 stars ! So if you are looking for a used vehicle go to Karsplus and see Eli. read more

This is good place to shop for a car the salesman was really nice Erick sold us the Altima I recommend this place

I had been recommended this dealership from a family member that had purchased 2 cars there in the last years. My wife and I had looked for similar cars in the area and the prices here were a bit less than the others. Besides pricing, the service was top notch: Junior took his time with us, was extremely patient and went the extra mile with us. I definitely recommend this place for all of your used car needs read more

This place is good. They tell you everything that is being added to the final price. Detail by detail. My salesman Rene was awesome. He had lots of patience with me and my dad who were very picky with what we wanted. read more

I called ask to purchase VW Passat gave the agent stock number Vpn number as well he responded car is available , so I told him I will be there after tomorrow to test it I love to purchase this car. Before I start driving from central coast to their location in rainy day I called him and texted as well he confirmed car is still available guess what I drove 4 hours I called the same agent Amir, he said I'm not there but my colleague Alex will assist you ! Surprise surprise Alex informed me the car you are looking for sold already. I will show you a better one was on service this is the way they are unprofessional disrespectful . read more

I want to share my experience at this place. I have been to few different dealerships in the last month looking for a specific car with reasonable price... my friends recommend me to check this one. When I got there I was impressed by variety and quantity of cars there! Such A Big place! U can buy an elephant there)) staff is friendly, the whole atmosphere is very positive. Special thanks to Amir, he was so patient and understanding.. he helped me find exactly what I need, and gave me a good deal. Thanks bro read more

after finding a great vehicle on the karplus lot, puya made sure to go above and beyond in financing to make sure that everything had been done to get us the best deal possible. thank you puya for the awesome deal and fantastic vehicle! read more

I came in like a week ago or so came in for a Toyota Prius walked around and realized they had a lot of cars then I saw this Mercedes GL very good looking car the salesman JD was very helpful. We went on a test drive and then went went inside and to my surprise I was approved for really good numbers on the monthly payment and ultimately made the decision to buy the car. Again thanks to Orlando the desk manager, Allan K the finance manager and the sales man JD. Ask for him read more

If I could give more than 5 stars I would! This place is awesome! A big shout out to Rey and Don who is very professional and accommodating they made sure that I was well taken care off over the phone and during my visit . I would highly recommend karplus to everyone! read more

Never again we buy cars here is had a accident so I have to get other one they sold me a car with so many miles when I want it exchange the manager of course Armenian or whatever country he is he denied. My daughter got a Toyota prius one year and the main battery went bad we have to pay to get other main battery other year and the car is not working. This place is full of thieves. My husband lost his job I tried to negotiate with the financial place that of course karplus are the owners. No they didn't want to so they repossess my car after we paid half. Stay away from this place. read more

Bought my very own first car here! Found it on AutoTrader.com and went to look at it. Before even viewing it in person, we asked for pictures because there weren't any up on the site yet. Jose was so helpful to go out with his own phone and take pictures to send to us. Once there, he helped us with the test drive and was very knowledgeable about the vehicle as he had once worked for Toyota. Once I decided to actually purchase the car, Allen very graciously walked us through each of the various charges. The only warning I give regarding this place is to ask up front what the extra charges will be specifically. The ad states that there are extra fees, but does not give their exact amounts; we were a little surprised and hesitant after hearing about the amount, but still wanted the car (this is the reason for the 4 stars as we were not aware of this extra amount at the start). Again, Allen was very helpful and explained everything in detail as we asked. Finally, completing the paperwork for financing etc. we were with Puya who also was extremely helpful. Each time he put a paper in front of me to sign he summarized what it stated so I knew exactly what I was getting into. I felt like I had a good understanding of what I was signing. He also gave many great suggestions regarding various insurance options and payment plans, and was able to drop my interest rate down from what was originally assigned to me! Everyone we interacted with was kind and helpful, bringing water and cookies and making sure we were comfortable. I am so grateful for each of these men who helped me with this purchase! Thank you thank you! read more

Worst place ever for in house financing!! They said they work with you yet they are bad communicators. They never get back to you on time!! my husband purchased a vehicle with a deferred down payment but they never explained that he was supposed to go back in two weeks he was under the impression that he was supposed to go back in 45 days the paperwork given was not clear. Next thing you know the car is being repossessed on my daughters prom day in front of all her friends!! Hate these people!! read more

Excellent service. Great car. Dean was very helpful in getting the deal done. Will definitely be back. I have been looking for this z4 bmw and there it was!! Process was near perfect. Will recommend. read more

I bought my car at Karplus and my salesman, Don, was a top notch guy. He was patient, friendly, informative and helpful. He wasn't the typical; 'pushy car salesman'. Thank you again, Don. You made our car purchase a seamless and painless one. read more

I bought my Honda Accord from this dealership after finding them on Google. I received a quick response from the internet department and got a fair price. Was very happy with their service and selection! read more

I came to this place couple days ago just to look around. A gentleman by the name of Don helped me and answered all my questions. I'm very satisfied with this place. The entire crew is very helpful and has a good customer service . I will definitely be coming back . Thanks Don and crew you all were very pleasant and helpful. read more

This probably the worse experience i ever had shopping for a car ..the manager was extremely rude..after drove 1hr30min to get.. i don't even think he's trying to sell me a car...he kept repeatedly telling to listen while he's not really answering my question directly..i understand as a sellman you have to be aggressive but this is rude..after adding bunch of different charges, the 2016 ford f150 xl they post in the ads was $15,697 turn into 20k something (not completely remembered the but after i see the 20 i was shock)if something is preinstalled already and it's not by the dealer you should included in the ads not as a SURPRISE HIDDEN FEES and at least he should ask what you have in mind or what's your budget or something.. all he say is if you think you can do better go somewhere else and get it ..i think he trying to set an example to the new guy next to him(the new guy have way better manner then his manager hopefully he don't an A-hole like that, still the manager was so bad i had to give 1 star) so that's my story..this is probably the first time i gives out 1 star and wrote something this long on yelp... read more

My brother in law Armando bought a Mercedes Benz he got a great deal and i will definitely go there to get my next car. Ken was awesome.

I purchased my car here a couple of weeks ago. They have a good selection and I love that they worked with me because of my bad credit. No complaints. I love my car :) read more

I have been on a hunt to buy a car for my mom for quite a while now and I was browsing the internet and came across Karplus Warehouse ! And I can finally say that my hunt is over. I live in Toronto and my mom lives in California . So it's kind of hard because I wanted to be by her side when I get her new car . But the Karplus team made us feel like we are part of their family. Unlike other dealership that will force you to buy a car even if it didn't fit your budget ! A big thank you to the finance department Lon, internet managers Don and Rey and the salesman that helped my mom find the right car for her. The quality of the vehicle is in very good shape and the customer service and price is awesome ! Thank you guys ! Happy holidays. read more

I bought a 2012 Chevy volt from Karplus Warehouse and could not be happier they matched my credit unions APR the salesmen were not high pressure like the new car dealers, this is like my 3rd car that I've purchased from Karplus and would definitely go back again prices are excellent, thanks again. read more

I was so happy to be greeted by Carlos Prez, he greeted me with a great smile. He was very helpful in showing me the car I was l saw online . He was very professional in helping me with my paper work. He gave me great customer service . The best I've been to in years . I recommend him to anyone looking for a vehicle. Ask for Carlos Prez he's the best!!!! read more

Now they are harrassing me and won't stop calling. The repos are sold as is. Keep calling and I will keep leaving truthful reviews.

This is the very worst place to buy a car!!!!! In May 2017 we bought a 2011 BMW X6 and we left Karsplus at 10:00 pm at night. The car starting messing up on our way home. I called the next morning and they told me to call the extended warrenty company, the warrenty company said it was Karsplus responsibility because the warrenty hasn't started yet. From then on it's been a giant pain in the butt. The transmission has been replaced and still doesn't work and get stuck in the highest gear, sometimes it won't start for a couple days and then suddenly will start, dies on the freeway, the middle of an intersection, or anywhere really, a laundry list of shit. I gave up trying to get them to take the car back from day 1 and we exausted all the warrenty in the first month we had the car. I have only driven the car 5 or 6 times and 5 times it broke down on me and I am still paying on the car. Karsplus DID NOT STAND BEHIND THEIR PRODUCT OR OFFER ANY HELP OTHER THAN THEIR MECHANIC WHICH WE HAD TO PAY FOR!!!!! Never again will I deal with this company!!!! Super nice until they sell you a lemon and then all of a sudden you can't get an answer or you get the run around then after a few months... crickets. You just get silence. I feel this should be against the law!!! I work hard for my money and should be protected from something like this especially a just bought car that breaks down on the way home from the dealership. All this company cares about is the money, once they have yours you mean absolutly nothing to them. BEWARE!!!!!! DO NOT BUY A CAR FROM THESE SHIESTY PEOPLE!!!!!!!!!!! read more

NEVER go to a karplus dealership. They rob people, they sell you crappy cars. It will run smooth for a while but after, the car starts messing up on you. This was my biggest regret buying a car at karplus. I highly don't recommend anybody to buy a car here. They robbed me for my money. read more

Not the place to buy a reliable car. They will tell you things will be fixed with your car before you sign the contract. Then they won't fix what was promised after you bought the car. I am very disappointed with this dealership. After 2 months of buying the car. It started breaking down. The leaks were not fixed, my car wasn't even cleaned inside out, and I had to take the car back to have an oil change. It was the worse experience I ever had. I would never go back there. This car isn't worth the price it was sold for. Don't be scammed by them. read more

Great experience over all, car was in good shape with no problems. My salesman was Mo he was very friendly and helpful ask for him. The deal was quick and straight forward with finance manager Alen. Thanks guys! read more

As soon as we arrived we received excellent service by Alex. The owner was gracious in introducing himself and delightful.

Best customer service ever!!! Thanks again to Don, Rey and their team here Karplus Warehouse!!! Gave me the best quote for my budget! Quality cars and easy financing!!! highly recommended to all my family and friends here in SoCal! Don't hesitate to do business with them.. read more

Don't buy anything from them! They sell lemon cars they work for a little then alll the problems start coming after a few months and always read your whole contract cause they add another 10000 to car so your basically paying 22000 for a 10000 car read more

I had a great experience with Juan Ramirez and Mo (don't know his last name). Juan made us feel comfortable while we test drove a couple of cars. We never felt pressure to make a purchase. Juan gave us honest feedback regarding several cars we were looking at. We didn't make a purchase on our first visit but we came back the following week and completed our purchase. Juan and Mo was professional and did their best to answer our questions. If they didn't know the answer they were quick to find out and follow up with us. I would recommend this dealer to my friends and families. Juan and Mo were professional without the pressure to make a purchase. Keep up the great work. read more

This has got to be, by far, the best dealership that I have ever been to. As soon as i pulled in i was automatically approached by a very nice salesman(who's name I forgot because I was very nervous about buying my first car). He was very nice and knowledgeable about cars. He was super helpful and sold me the car without even trying if that makes sense and it was great. He fought tooth and nail to get me the best deal possible on the car and man did he help out so much. I'm so thankful for him. After that I was introduced to Mr. Puya Bandi the finance manager at this dealership. This man was so helpful he was amazing and he also fought tooth and nail to help me get into my car. He gave me every possible opportunity in order for me to own my first car. I was so surprised with all the help I got from everyone. I cannot reccomend this place enough. This place is the best place specifically for a first time customer. I can't explain how great my experience was and will definitely be a return customer read more

the worst! they advertised a corolla on carfax.com for $6000.00. i went there prepared to purchase it. but they said the price was almost 9000.00 because of the gps and alarm system installed. they didn't care about the ad i showed them. then they tried to haggle the price to 8500.00. i walked out, and wasted half of my day. very misleading advertising! they are sneaky & slippery. imagine if trump were a car salesman. stay away from this place. i also reported them to the f.t.c. and complained to carfax.com. in fact, they are giving carfax.com a bad name. JR M's response below claims he has no record of me visiting the car lot. He's trying to spin my complaint as illegitimate. This happened March 9. Just read all the reviews and you see a pattern of deception. The other complaints are very similar. . read more

Wow. I got lucky to find this place. They helped me with my purchase, very professional staff. I just felt that the process was simple and honest. Ken was amazing!!!! read more