This review is based on three visits. Jimmy does a wonderful manicure--probably the best I've ever had. I returned to him after going elsewhere, and he had to remove a thick layer of gel. He wasn't shy about pointing out how much work it was. On my third visit (today), however, the experience changed. He refused to see me, saying that I was too sensitive during gel removal. I've never had issues with gel removal before, but with him, I did flinch on one or two fingers because he seemed to go a bit too far. That said, it's not something that would have stopped me from coming back. I even had to ask--almost beg--him to remove my gel nails using acetone. He said it would take too long, but I told him I wasn't in a rush. When I asked again, I noticed the salon was nearly empty, with only one other customer who was already being helped. I'm not sure if this behavior was due to rudeness or possibly a language barrier, but after today's visit, I felt very unwelcome and unwanted. I did communicate this to them, because if this level of customer service continues, they may lose more customers. From what I understand, they've been in business for a long time, but each time I visit, the salon is mostly empty--except for who I assume is their son, who always seems to have a steady stream of clients. I really appreciate the convenience of the location--it's just two minutes from my home. I also genuinely like the quality of Jimmy's work, and the pricing seems fair for both the customer and the business. However, they need to improve their customer service, friendliness, and overall approachability. read more

I was way past due on a Pedicure and due to see a Podiatrist and didn't want to see him with my feet looking so terrible! Katie's Salon is nearby and I've always wanted to check them out, so I called to make an appointment and I was elated when they had space for me to come in! I arrived at my scheduled time, the parking lot is small sharing space with Fratelli's, and Candela's, and I believe a liquor store, however there was plenty of space for me to park. Upon entering I was greeted graciously and asked to choose a color and I chose a pretty hot-pink color since it's February. Once I chose they seated me at the pedicure chair that had some nice massage action on my tense muscles. I counted 4 or 5 Manicure stations and 2 pedicure stations. Everything looks clean and fresh and there is no chemical smell. My pedicurist did an excellent job with my feet, the only thing I wished was maybe a firmer massage on my feet, she was barely touching my feet and being too gentle. The price was very affordable compared to other salons. I will definitely be returning! read more

I know this place for a very long time, I stop going because I move far and work everyday, but I returned now, the service is excellent, the place is clean, the only ones to attend are the owners and their son on the weekends. I highly recommend it read more

After over 7 months of treating my nails well thanks to Steven, I decided to give them a break and take off my gel polish so I can go back to the basics! Although Steven doesn't offer regular mani, he agreed to take off my gel + give me a regular mani for $25 which is a steal. Even though I was paying less than half of how much I usually pay, he still spent over an hour on my nails to ensure they looked clean and were to my liking! 30 secs after he finished, I managed to mess up my thumb and although his next client had arrived, he still took the time to take off the polish, do a base coat, 2 coats of polish, and a top coat for me! I was able to sit at a different place for 35-40 mins after he finished to ensure my nails were fully dry before leaving! I will definitely miss how amazing Steven made my nails look everytime and I'm sure I'll be back sooner than later!! read more

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I didn't get het name but I figured since the place was named, "Katie's" that I was being serviced by the owner. Unfortunately, I had a terrible manicure and pedicure. The technician left residuals and didn't care that she didn't cut the cuticles evenly either. There was noticeable skin sticking out and when I pointed it out she acted impatient and said that it was a small piece of skin. After trying three more times to have her give me proper manicure (without nail polish), I gave up and said to her I'll do it by myself at home. Imagine if I had asked for nail polish. The polish would look horrendously uneven and rough on the nail residue! My nails looked better before going into this nail salon. I spent $41 dollars for a simple no polish manicure and pedicure and came out dissatisfied. read more

Katie's Salon - Terrible manicure - Nail Salons Near Me - North Hills, California

Honestly as a very DIY kind of girl I see no reason to drop 70 bucks for a mani pedi combo, but Jimmy and Amy prove me wrong. Like idk guys these guys are legit nail TECHS. Idk how they have managed to make to take my scrubby, measly peasant hands and feet into polished cute little things that makes guys stop, stare, even drool a little (gentleman caller had noticed and was pleased). Best part is because they do the whole process right the gel sets I get last about 3 weeks with my HEAVY duty clumsiness. Amy takes her time for a most thorough work but Jimmy is extremely fast and extremely good-- so if you're thinking of having a pro job done on your nails (or can just splurge the self care), choose your tech style accordingly. ACTUALLY HELFUL TIPS: (lol) 1. Extra parking in the back if parking is scarce 2. Bruh wear a mask. Or they will kick you out. Or buy a mask from them for $1. They're very sanitary here. 3. They prefer cash. It's an extra buck for card. 4. They do a genuinely amazing job so i always try to tip well. A gel job done by them right is a little over an hour long but honestly your nails and cuticles are shaped perfectly, the cuticle grows in gracefully and doesn't look ugly, and also the paint doesn't chip... until the next session. Top notch quality and painstaking work. Budget for it read more

I've been going here for almost 6 years with my mom and my sisters! Jimmy does my nails and he's very meticulous. First thing you do when you get there is wash your hands and pick out a nail color (they have a pretty big selection) It's quite far from my home but it's always worth the drive! 10/10 Don't forget to communicate what you want and how you want your nails to be! You ask and they'll deliver :) read more

Katie's Salon - Nail Salons Near Me - North Hills, California

Katie's salon - it's my first time to go there I like the service . I recommend this place coz it's quiet & the quality , Amy's husband did it . He was soo gentle & patient . He was not rough & rushing like other salon's Ive been. definitely im going back there. He's work is amazing. read more

I love this place. So clean! They truly care about the procedure. Some tips: bring a mask and pay in cash to save some money on a CC fee. I am so happy with my mani/pedi! read more

She is not professional, I never had a bad job or service here until now. I'm not happy She said you have to have mask and change me $1 for mask after and she didn't tell me this too read more

Steven is amazing! very sweet and takes his time making my nails so perfect. I already recommended this hidden gem to all my friends plus all staff were very nice. I'm so glad I found this place through one of my friends. read more

Just got a pedi & stiletto/ claw acrylics with the husband & wife dynamic duo. I forget why I stopped coming here because they do such a great job. The last time I was here it was cash only but now they accept all cc except American Express (there is a $1 additional fee). They have a LOT of gel colors. It's an additional $15 on top of mani or pedi so I think a manicure with gel is $29 ($14 mani + $15 gel). I was sweating bullets when Jimmy was on that dremmel. Man that thing is loud, I'm not used to it! He was nice about though, just reminded me to relax so my fingers don't get tense. Overall they both did a thorough job. Don't get offended about how quiet they are because what matters is that they're good at their job. Thanks Amy & Jimmy!!! read more

Katie's Salon - Meow. - Nail Salons Near Me - North Hills, California

RUDE, RUDE, RUDE!! Been going here for awhile until I finally got tired of the attitude. Although Steven is always pleasant, Jimmy acts like he's doing you a favor! And even if you have an appointment they will take walk-in's ahead of you and make you wait! There are too many other nail shops in the area to put up with that! read more

The first time I came to this salon was with my younger sister to get her nails done for prom and get my nails done as well. It was a very clean salon. They have comfortable chairs, and fans to dry your nails were touch sensitive, warm and unlike any fans I've seen at a salon. My nails dried very quick. The man who did my nails is awesome! He does the best acrylic! His wife did my pedicure and was just as great and friendly! I went for my second time the other day and enjoyed it just as much as my first time :) thank you guys! I will definitely be a retuning customer! And already told my friends about it :) read more

Katie's Salon - Nail Salons Near Me - North Hills, California

They were both rude and I even get what i wanted. My nails looked awful after just a week. If i could give then negative stars i would. He changed up the price like 3 times during the process also like excuse me? read more

Katie's Salon - these are my nails from there after only a week - Nail Salons Near Me - North Hills, California

Place isn't anything too fancy but what keeps you coming is the price, for that alone and a decent nail job will keep coming back! read more

Katie's Salon - Nail Salons Near Me - North Hills, California

Katie's nails salón best place to have done your nails I have be coming here for more the 1 year now I live on Winnetka. . And I drive 20 minutes only to come here the prices are good the job perfect I will recommend this places 100% to katie's nails read more

Katie's Salon - Purple nails with white - Nail Salons Near Me - North Hills, California

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Perfect pedicure!! I called for prices and they were able to take me 30 minutes after my call. Great communication. $20 regular pedicure. The pedicure was very precise and gentle. The man who did my pedicure was very kind and did a great job. I like their preparation process and aftercare. They work pretty quickly but are still very thorough. There were regular customers here and seemed to be close with the workers, a very friendly environment. I was very relaxed and satisfied when leaving. read more

I love coming here, went last night for Fourth of july nails and toes. My mom got the cutest design from steven on her toes!! We come here every two weeks, or so ofte. HIGHLY recommend jimmy for nails and Amy for toes. :) read more

Katie's nail salon is the BEST!!! They close at 7pm, but stayed late for my 6:30 spa French pedicure with flower design and French manicure appointment. It was so nice of them, especially since their only time off is after work because they work 7 days a week! Unlike many other nail salons, I could understand their English very well. They were very kind and caring with their job on my nails and with who I am and life experience. I felt like family. I can tell they pay attention to detail. This is the best place to get your nails done for a very affordable price! I will definitely be coming back and I will tell my friends about how great this place is. I'm very satisfied with the outcome. read more

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Attitude is heavy. Bad attitude but great nails. I went in and was basically almost shooed off. The nail stylist insisted I sit down rather than wait outside. Once I got in she asked "you want nails done or not?!?!" Meanwhile this woman is still halfway working on another customer. Being in the desperate situation of needing my nails done I sat. 1 hour later...cleanest nails. She did a great job. Can't really argue with that. I mean the nails were so go it made up for her ATTITUDE. read more

I've been getting my nails done for like 10 years and never experienced a place like this. Husband wife and son trio just that is reason enough to come here... But after Jimmys work on my nails I have never once experienced a broken nail or a problem with his work. Past 2 years I have only been coming here brought my mom Lisa, my friend Ani, and other family who absolutely LOVE it. People who complain about customer service and being quiet in here- I personally prefer the quiet and rather have the person work on my nails instead of make useless conversation and lose concentration of their work. They are a very nice and friendly family and get the job done QUICKLY, PROFESSIONALLY AND MAKE IT AFFORDABLE! Thank you Amy for amazing pedicure and thank you Steven for the fun designs!! A+++++++ read more

I have only lived in LA for 2 months and have gone to 2 other nail salons. They were fine, but I wasn't that happy. Today I found my happy place, at least for my Nails Things I liked: 1. The shape of my nails 2. The color of my nails 3. The price of my nails and pedi ($35) 4. The TV was set to minor sports channel. (Got to see a guy land a quad flip on a bike and ice skating ) 5. They didn't over book. Someone called wanting to get in and they said they'd have to come in tomorrow 6. Hands and feet done in an hour!!!! Things I didn't like: 1. Its a bit messy ( not unclean, just stuff piled up) 2. Having to twist while both my hands and my feet were worked in at the same time. I will be back because: Nails are awesome, price was amazing, I got out in an hour read more

Katie's Salon - Nail Salons Near Me - North Hills, California

Love this place, only nail salon i go to in the valley. Great service, friendly staff, and my gel nails always look flawless. highly recommend read more

Katie's Salon - Nail Salons Near Me - North Hills, California

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RUDE AND DISRESPECTFUL I called before driving to their place and asked how much for manicure and pedicure after getting an answer i told the guy on the phone i was on my way he said OK. I get there, open the door and i see a lady and 3 guys doing nails, none of them greeted me so I'm just standing there for good 3 mins until the Lady looks up and says "WHAT YOU NEED?" Instead of a simple "HI" how can i help you? so i said i need manicure and pedicure and her response was we dont have time, and looks away. I asked her what do you mean? What if i wait? I can wait? I just called. She then asked "you have appointment?" I said no And she said "No, NO TIME" and looked away. I know some people say oh they dont speak english well but a simple HI, SORRY AND THANK YOU are words i know everybody knows. It was my first time going to this place and sure my last one. The place looked old anyway, it was such an unpleasant experience. read more

I got the regular pedicure which was only $14. They did a great job! Definitely coming back. I also like how they give you a card to keep track of your visits. After your 10th visit you get $10 off. read more

I stumbled upon Katie's Salon via Yelp... I called several nail shops in the early a.m., but Katie's was the only one that actually called me back and booked me an appointment for later on that day. This is a husband & wife team - he is a comedian and conversationalist while she is a business woman who does nails, through & through - they remind me of my parents! Their son also does nails - all are great, which is why, I am sticking with Katie's! This is a no frills place and it's just them doing nails so make your appointment ASAP or feel free to leave that time time slot to me! Thanks in advance! read more

Honestly by far the best nail salon shop in the valley. They are so meticulous and always take their time doing nails. End result is always amazing. Always call to make an appointment as they are always busy. read more

Katie's Salon - Nails Done By Steven - Nail Salons Near Me - North Hills, California

It's a cute family run nail spot, with the best prices and deals around. I love coming back here because it's not only affordable, but they all do an amazing job every time! I usually just do regular mani and pedi and I swear I never had them last this long! People always think it's gel because it look so good! They also have a wide verity of color options which get me excited every time! It's always best to call in advanced to book an appointment to get accommodated correctly. Thank you for the awesome job every time Katie's nails read more

I went with my cousin for the first time today and we were both very pleased. I wish I didn't live so far from the place :( read more

Katie's Salon - First timer, I thought they did a pretty nice job. The guy was very thorough. I'm very please. Manicure it's me 10$ - Nail Salons Near Me - North Hills, California

What can I say the lady here is RUDE no "hello" just "what do you want" once I came in with my mom and grandma. Wasn't helpful with colors and complained about my mom grabbing them to see them? Like how do you expect people to choose a color? And kept staring at her. Anyways the three of us wanted mani & pedi's with gel but I wasn't having it I'm not going to pay someone with such a negative attitude i don't care how good you do nails sorry. read more

Great place! They have a good amount of color options to choose from. Staff is courteous and will ensure you get what you want done. Nice, calm and relaxing environment. Guys welcome! read more

Love this place.. the lady might come off as rude but she is actually really nice I dont think she means to come off that way. They do a really good job on my nails never failsl. read more

It's not that good they are really bossy there are two people who work there they say they don't have time but they are still there there are little spiders the one that we are in is so good big so many workers the water is so bubbly the one over there is not bubbly it is freezing cold here they take there time the other one is like one second WARNING DO NOT GO TO Katie's nail spa read more

Worst place ever. I'm beginning to think they don't serve African American customers. I've come in here twice with only one customer in the chair, well before closing time and have been told there was no space for me. No offers for next day appointment was ever made. I'm not happy or impressed with this business. read more

I did my nails three times at this place the first two times I came they were very rude but I liked how my nails came out the last time I came they were a bit nicer , today that I came they were so rude that made me remember why I stopped coming to this place. read more

I like this place, I've taken daughter to get her nails colored and I get my gel mani & pedi. But! Yes there's a but... Every time I get my cuticles cut and they hurt me, I took my mom for her Mother's Day mani & pedi and Amy was really rude to her. My mom wanted to get her ingrown nail cut and Amy was so rough she hurt my mom and my mom complained and Amy got upset, Also Amy asked if I was going to give her a tip which I thought was really rude. I like this place, but won't stick around will look for another spot to get dolled up. read more

Small family business nail salon that is very welcoming to old & new clients. Love getting my nails done by Amy & Jimmy! Personally I focus on cleanliness, sharpness, & detail--here they are able to do that & more. They are able to fulfill your manicure & pedicure needs from basic to gel to full sets & more! Appointments are suggested but walk-ins are welcome too. read more

Katie's Salon - China glaze pastel pink shade - Nail Salons Near Me - North Hills, California

I've been going to Aimee for 7 yrs now. My mother used to live down the street but just recently moved. I will miss going there to get my nails done. Their work is impeccable. And they are clean- they actually clean their equipment frequently. They are a friendly, hard working family. read more

I just called right now to ask about their services and they were so rude and hung up on me! All i did was ask what the difference between the white tips and another service. read more