I brought my expectant daughter here in late October to get a special pedicure together. First, I loved the salon as they offered you three different levels of service. This is the first salon I have been to where they actually removed some built up polish reside from my the nails first before applying a new coat of polish. Kudos to the salon for doing this! The nail salonists were friendly & I enjoyed the conversation we had. Another plus as some salons the pedicurist ignores you altogether! The prices were reasonable, too. Some salons are outrageous price-wise. We called here because another salon down the street could not take us as walk-ins. This place was the opposite--pleased to accommodate; therefore, they got our business & we left as content customers! I will be back here again when I next visit in town! read more

I'm not sure how I haven't left a review yet, maybe subconsciously I didn't want to share this gem! This salon is great; they always get me in when I need a mani/pedi, never rush and truly take their time. I recently tried dip powder for the first time and I am a believer! Lasts way longer than gel for my nails and they always look great. Paul is so kind and always so welcoming and the nail techs are all great. I usually always try to find one person to go to for consistency, but at Kayla nails I'm happy to see anyone cause they've all done a great job! read more

Kayla Nails - Nail Salons Near Me - San Jose, California

New Nail Salon in town. Called 15 min ahead of time was told by owner Paul no way and to come back. Trying to find parking, Paul called to check on our status as we told him we were trying to find parking. He told us to drove to the salon and he would wait outside to tell us where to park. WOW great service! I wish I can say that about his staff. Treatment: Gel mani and regular pedi Service: Did get the names of the lady who did my mani and gentleman that did my pedi. Mani: Was asked at least if i wanted my nails to be cut down and what shape. But went down hill from there. She snipped my cuticles to far and i felt it. She did say sorry. But then I wiggles my hand and was told can you stop moving...I get it's hard to do my hands when i'm moving but a please would be nice. It was kinda rude. It seemed like she was in a hurry to finish my nails. When she finished she just left and went to back didn't check up on me after my toes were done. Pedi: Was asked to if i would like to cut down my nails and i said yes but not to short. It was way to short!! I was also snipped on my toes (see photos) still actually stings. The paint was okay, i've had better. Total for gel mani and regular pedi was $60. read more

Kayla Nails - Nail Salons Near Me - San Jose, California

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Kayla does beautiful designs! If you want something, a little different, ask for Kelly! She's a pro. read more

Kayla Nails - Fall French dip with a twist. - Nail Salons Near Me - San Jose, California

I really like my experience here! I called in on a Thursday to ask if I could do a walk in; walk ins are welcome! There was only 1 lady getting a pedi when I arrived around 4pm. I got my old gel nails removed and a new gel manicure done. It took an hour for the entire time. The tools they used are all clean and new. Also the salon was spotless!! I love me a clean nail salon! $38 for the service which is pretty average for me. I also got tea when I sat down an a arm hand massage with lotion after my nails were done. I just wish they had signs on how much their services cost. I'd come back here again, but Idk how packed it is on the weekend. read more

I've been coming here for a couple years or so now and I absolutely love this place! They do an amazing job with my shellac gel on acrylic manis and gel pedicures, which both last forever. Paul is great and so are all of the amazing staff that work there-- really can't go wrong with any of their talented technicians!! I drive 20-40 mins out of the way to go to this location here and won't go anywhere else *UPDATE-- these place is still as awesome as ever. I ran late for an apt I made at 5 and they ended up staying open for me until 7:30 when they close at 6pm. I felt terrible about it but I just want to say THANK YOU SO MUCH and my nails still look as good the day I got them done. I've never had a place where my nails stay in such fantastic shape for so long! October 2019- Another amazing visit. Googled a photo of Fall 2019 nail trends and showed them a photo of different grey/purple hues. Picked out the perfect shades for me and I absolutely love it! read more

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I went in today for a pedicure, looking to relax and spoil myself for mother's day. I was seated quickly and given time to soak, which I always appreciate. I had never been and told the girl I didn't know the pedicure options. She said don't worry, she would tell me when it's time. ok. nope... nothing. She just did a quickie basic no frills pedi. Not at all what I was hoping for. The bigger problem is that she was not at all gentle or careful with her tools. I'm trying to go to sleep hours later and my toes are still hurting. The skin feels burned, it's been nipped, cut, and rubbed raw so much.And yet the one part needing scrubbing (my heels) she barely touched. they're super rough and scratchy. so the positives: the chairs are nice and comfortable. they don't work completely, but still good. polish looks great i think. i haven't looked up close, but seems ok. i'd like to say the girl was friendly, but that'd be a lie. she didn't really seem fond of me. rushed through, then moved down the way and kept talking about me. it seemed rude and unnecessary. I saw a menu as I was paying. They had some great options I would have tried if i'd been offered a choice. oh well. on to another new place. let's be real... there's no shortage of nail salons. this one is a solid no for me. painful pedis aren't my thing. read more

**UPDATED FROM 3 to 2 STARS** Wow I can't believe the extent the owner will twist what happened.. First of all, I never called, I just came back after a week or so and showed you my left hand (the hand I barely use because I use my right hand a lot) if the polish is supposed to have cracks like that and bubbles (see photo). You said if it was gel then no but because it's a REGULAR manicure then it was "normal". I was stunned.. considering that I paid $20 plus $5 tip for what I thought would be high quality polish/workmanship and asked if you could just take it off. I thought your employee reshaping and putting clear polish on was a sign of good gesture. I DID NOT ask for this. I felt bad so I decided to get a gel pedicure. Afterwards, that was when you said "I'm going to charge you $5 for the nails.. that's 50% off". I understand stuff ain't free but you could have said something about the price before; otherwise, I would have reconsidered getting another service. My review is still the same: don't get the REGULAR manicure, color or clear coat - bubbles for days! -- *ORIGINAL REVIEW* My aesthetician cancelled on me so I decided to get my nails done since I trekked all the way down to San Jose. I'll keep it short: do not get a regular pedicure. It cost me $20 and the nail color cracked in less than a week and there were so many bubbles! I asked the manager if that is ok standards and he said yes. You be the judge & check out my photo Anyway he took my polish off and added clear top coat. Also charged me $5 insisting that it a 50% discount. My advice, skip it cause it'll only leave you with bubbles (still). Three stars because the workers are nice and the place is clean. Dock down stars for price and quality read more

Kayla Nails - Cracks all over my nails and you can see the bubbles :/ (taken less than a week after) - Nail Salons Near Me - San Jose, California

I enjoy coming to Kayla Nails. They are clean and quick. It is easy to get an appointment for both hand and feet services. I always get dip powder nails and occasional pedicure with gel. Paul, the owner, is great and provides great service. The staff is friendly also and do a great job. read more

Kayla Nails - Dip powder nails - Nail Salons Near Me - San Jose, California

Took my boyfriend and i here as a little treat for ourselves, the lady did a subpar job for me and snickered and laughed to her friends when I said I just wanted a basic pedicure and my boyfriend was going for the first time and so I got him a manicure but they cut him up multiple times and cut his nails so short you could see the little attachment to the nail. My french tips were uneven but even that can be excusable to me, I did ask her to fix it but she didn't, she just redid what she already did. I left them a tip (I'm a server and I never expect tips but I appreciate them) and they got mad at me and told us very sternest they wanted and expected more of a tip in front of other patrons. We said we paid for the service and included a tip That reflected their personal service and they laughed. And my boyfriend and I looked at each other in disbelief and walked out since we already paid in full plus tip. Honestly just really shocked by the hostile energy from them. We won't be going back just wanted to let others know our experience. read more

Kayla Nails - After boyfriends manicure - Nail Salons Near Me - San Jose, California

They are very nice here but I was not satisfied with their work. They don't clean the cuticles/nail beds very well nor do they clean the nail area well for that matter. The paint on one of my toes was uneven and clumpy. read more

My coworker comes here for her pedicures and told me all about them and how she loves coming here. Thought I would give it a try today. Walked in for a pedicure without an appointment on my lunch break and was taken in right away. I love how peaceful and quite it is in here. Super relaxing. Just makes me want to close my eyes and take a nap while I get my pedicure done. So clean and decorated nicely. I love it! I don't know why I haven't been here before to get a pedicure. Definitely going to be coming back in the future to get my pedicures done. read more

YAAAASSSSS! OMG. So happy to have found this place. I got a gel builder set and I just love my extensions. They turned out so lovely. Here's the deets... Cute salon design Parking on site Clean Friendly staff Modern equipment Endless nail color selections Great variety of services Fab attention to detail Competitive rates Walk-ins welcome When I walked in for my services on a Saturday afternoon i was glad i had an appointment because the place was booming, however they were still able to squeeze in walkins. There are a lot of stations and staff. My nail tech was stacey who did a lovely job on my gel builder extensions. All the nails looked uniform in shape and length. She took the time to ensure everything looked good. She offered me water and answered all my questions and concerns since I had never done a gel builder before. Then a gentleman, who I think was the owner or manager, did my gel polish and marble art. It turned out amazing and I cant stop staring at these fresh claws. Out the door was $63 (not including tip) such a good deal for the amount of artwork and hours on these nails. Took about two hours. I will definitely be back and most definitely recommend this place. read more

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Was a walk in on a Sunday during Lunar New Year Weekend. I had a mani, pedi and they removed my previous gel mani. They took me immediately. The pedicure was great. She was super detailed and meticulous. My manicure was also great. I had a different person work on my manicure concurrently and she was super courteous and careful. There's parking in the back. Not much else to say. It was a great experience and everyone was nice and professional. read more

Love this place!!! The pedicure is magnificent. Clean finish. They really do get all that extra skin and cuticles correct. read more

Kayla Nails - Gel mani & pedi - Nail Salons Near Me - San Jose, California

I had originally posted a 1 star review due to having a less than ideal experience one very busy Sunday. I had experienced, bumps on my nails, gel polish on my fingers and 2 techs. One of them being very kind the second being rude. Since then, I have been reached out to and genuinely believe that my experience was not reflective of their business model. I will hopefully be coming back soon and hope to update my review to a better one at this time. read more

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I really liked this place. Easy to make an appointment, reasonably priced and good customer service. I went to Kathryn for a dip removal(done by a different place) and new dip. She did a great job minus a small little cut on my cuticle when she was shaping my nail. I know it happens but still helpful for techs to be more careful. I do appreciate the 2 week dip policy, any issues and they will fix it free of cost. I would definitely be trying this place again. read more

Such an awesome nail salon! Staff: Such wonderful people work here. Very friendly and Paul is awesome. We've always been able to get in, even on the weekends. Location: Right in the heart of Willow Glen, with plenty of parking in the back. Atmosphere: Very clean inside and 13 pedicure chairs. Looks newly remodeled with updated simple decor. Overall an awesome place to get Manis and Pedis. Everyone is super nice and most important of all, you can bring your own champagne! #win read more

Kayla Nails - Nail Salons Near Me - San Jose, California

I was iffy about going for a mani-pedi around this neighborhood. The place seemed a bit fufu which means it will be expensive and sometimes the product or service provided is not quite worth the price. Booked a late appointment for mani-pedi on my birthday. I came in early but they were able to accommodate me. Had gel mani and regular pedi. Gel mani was cool. My nails were cut a bit crooked tho. Pedi was good too. My only gripe is that the staff who did my pedi didn't really do a food massage... she just kinda slid her hands down my legs and feet for about 5 mins. Bummer since I was really looking forward to foot massage. Staff didn't do the awkward conversation which I love. Place is clean and spacious. Not bad. read more

Disappointed because my friend's nails looked BOMB but mine were lumpy, bubbly, uneven and PAINFUL. Had to redo the paint twice because my original nail tech didn't do a great job and the pain of both techs cutting into three of my fingers cuticles that were very close to bleeding (I'm surprised they didn't bleed considering how deep they were drilling). I was hoping to get some sort of discount for the cuts on my fingers since the second tech AND the manager acknowledged them but all I got was a "just don't touch it" and the full bill. I think I would've had a completely different experience had I gotten a different nail tech from the very beginning since the nail foundation and cut is really what sucked about my set (again: thick, uneven, lumpy). read more

Total price: gel manicure & pedicure + french tip = $90ish + tip. You're also provided water when you come in which is a really nice touch. So normally when you go into a nail salon and you want to get a pedi and you're wearing a dress, shorts, whatever that's above knees you'll receive a towel or blanket to help cover up. I don't know if I was supposed to ask for such but my skirt had to be pulled up and there was a slit pretty high up at that point but nothing was offered. Eventually, we used a pillow as I was getting my nails done in the same seat anyways. I had 2 different technicians for my mani & pedi ** I completely forgot to take a picture of my nails but there's no point now as I've chipped them myself. What bothered me is still having paint on the sides and under my nails. but that's nothing I can't do on my own even though. There are bubbles and little dots in my polish. I chose not to say anything because .. yes, this can happen. It's pretty normal. But, unfortunately, with this outcome, it really looks like I did it myself. Pedicure was okay. She was really nice and kept checking in if it was thin or thick enough and if it looked okay and I really liked her. My only issue is while filing my nails (I had them done recently and didn't need 'em cut), it felt like it would have cut my skin. If you didn't know, leaning the file too close to your actual skin can eventually burn like a rug burn and then cut you like a hurtful paper cut. 2 stars because it was quiet and I appreciated it. It's in a nice location, until the locals are drunk and running by screaming while the doors are open. Staff themselves don't talk about you like other locations which is amazing. The only time they talk is literally to tell each other what to do next, or ask for polishes they're looking for etc. I read the owner's response to a few Yelpers prior to coming in and noticed he mentioned that it is a rule there that they don't gossip on shift. I love it. Design is sleek and minimalistic which is also nice. The rotations between staff to client and where they're seated almost makes no sense but that's none of my business. Just don't expect to be seated with your friends the entire time. read more

Kayla Nails - I broke and chipped my thumb on my own. But, see the popped and unpopped bubbles.. - Nail Salons Near Me - San Jose, California

I cannot say enough good things about Kayla Nails!! I have been getting my nails done regularly here for years and have never had a problem! I got my nails done for my wedding a couple years and the care and time the technicians and owner Paul took really made me feel like a valued customer. Paul the owner sat with me and meticulously perfected my nails until we were both happy with the result and they stayed perfect until long after my honeymoon. I am very happy with this salon and the quality of work they put out - they really care to make sure you are happy with your nails. I would happily recommend this salon to anyone who asks!! read more

Kayla Nails - Nail Salons Near Me - San Jose, California

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The worst service ever I came in had an appointment. Said good morning to all of them and from the start not welcoming.I got a pedicure from Sarah. Please don't get her she is either hating her job but she is not welcoming and is very aggressive with her hands. She doesn't communicate at all and was just not handling my appointment professional. At the end just says thank you but doesn't tell me stay and wait or go pay the eye rolling and tone of voice was just awful. On top of that they charge me 50$ for just a simple pedicure and charged me 5$ extra to remove three of my gel nails. No massage not a friendly place unless you are Caucasian. I'am truly disgusted by this nail salon that really should be the best in costumer service being located in such a great spot. and not just decided to who rip off and treat badly read more

I'm obsessed with this place, you can't tell now but my nails were in appalling shape. The team here is knowledgeable, not pushy, talented (and quick). The space is also in a good location with parking in the back. Their salon is beautiful, the environment makes you feel relaxed and comfortable. Clean and high quality. read more

Kayla Nails - Nail Salons Near Me - San Jose, California

I've found the nail goddess. Kelly is your go to for acrylics. How clean are these ??? I'm in love. Awesome service. read more

Kayla Nails - Nail Salons Near Me - San Jose, California

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The salon is beautiful however the customer service was not what I expected to be my cousin and I were looking for a new nail spot and decided to try here there was a man I'm assuming the manager that was not very nice and when I found out the full set was $50 and decided to change to a manicure seemed like the lady got mad at me then owner then asked where we used to go and smirked. I've never had such bad customer service in my life I'm assuming after he read my review he then came and tried to apologize and then made it a point to ask every customer in the salon what salon they went to previously while staring at me. The manager then told me the reason he asked was because he is trying to get input on how he can make his business work and if I owned a business I would understand. Little did he know I co own a construction company I felt very judged because I was young and because I was asking pricing. He then felt the need to show two of his regulars my yelp review and talk about it with them while I was still i getting my nails done. " YES YOU CANNOT PLEASE EVERYONE " but maybe an attitude change would bring in more customers and referrals The only plus side about all of this was the lady that did my manicure Quinn she was BEYOND polite and did an awesome job on my nails and was talking to me throughout the process. Sad to say I will not be returning. read more

Wonderful service. It was peaceful and quiet when I arrived! Quality work...and the nail salon is clean.

I'm really disappointed. I really wanted to like this salon given that I recently moved into Willow Glen and wanted to find a nail salon to go to regularly. I overlooked a few things while at the salon - my toe got accidentally cut while my cuticles were being trimmed, other people got a hot towel during their manicure but I didn't and I had to ask to get my big toe repainted when they accidentally messed it up while putting my sandals on. Even after those disappointments I still considered going back but over the next 2-3 days I can't stop staring at all the imperfections and today one of my nails started to lift...AFTER 3 DAYS!!! To be fair the salon seems clean and everyone seemed nice but that's not uncommon anymore. Ugh, I'm so annoyed I'm going on my vacation tomorrow with these nails!! **Copied from my Google review bc I couldn't post any pictures there** read more

Kayla Nails - Can't believe my middle finger is lifting after 3 days!! I've never had that happen to me from any other salon! - Nail Salons Near Me - San Jose, California

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Don't really have anything negative to co plain about this nail salon. It's again, your typical Vietnamese nail salon. Got in, got the service, got out Oh, don't forget. They only accept tip in cash. That was the downside. I didn't know. But there's a few bank nearby. read more

I absolutely love coming to Kayla nails. I've been coming here for almost a year now and I'm so thankful I found it! At first sight, you notice a beautiful, long, modern, hardwood floor walkway surrounded by brand new pedicure chairs, white quartz topped manicure tables, and super trendy gray walls. The lighting is great, and the atmosphere is very professional and relaxing. Paul and Kelly are amazing and very accommodating at all times. I usually call ahead a day before and even sometimes the same day and Paul always answers the phone with patience and does whatever he can to get me in. He values his dedicated clients which creates a mutual respect. Kelly is a master at nails, to say the least. She takes her time, but is very efficient. She is precise and can recreate any shape I've thrown her way. They always bring me a nice cold bottle of water, acknowledge me by name, and that to me is just the greatest example of making me feel at home. I've been actively licensed in the beauty industry for 10 years and so I know all of the state board rules and regulations and they follow all of the laws to ensure client health and safety. Not a lot of nail shops are up to par with sanitation but Kayla nails meets the standard! And THAT fact alone should be the reason everyone tries Kayla nails. read more

I can't believe I've never left a review, I have been coming to Kayla Nails for years and they are the best. The owner Paul is so friendly and always remembers my name. All of the technicians are great, I don't request anyone in particular and I've always received great service. The place is always very clean which is very important to me! I highly recommend Kayla Nails for manicures or pedicures! read more

Very clean! Yvonne did great job and gave me beautiful mani! Kelly did great pedi ! I will be back!

I came back to Kayla nails and had another wonderful experience! I don't live nearby but went out of my way to come back and wasn't disappointed. Got an ombré chartreuse/neon yellow dip mani and a pedicure! Thanks Paul! I'll be back! read more

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This was my first time getting fake nails and I am extremely happy with my nails and the experience!! I went in with some photos and they were able to replicate and add their own flair to the design I showed them. Thank you for the beautiful nails :) read more

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Quick and efficient. Downside is that it's a bit dirty, kind of everywhere. Stained towel that my technician had while working on my nails, polish chipping off their color picker (not pleasing looking), staring at a blank wall while getting your nails done is fun (sarcasm). Spruse it up dude. The music nearly put me to sleep, classical piano zzz. Not a lot of fun colors to pick from as well. I was super worried about the utensils they used on my nails, had a sense they were just used all day not cleaned in between, who knows though. But, I will say they were quick and did the job. Thank you! Accommodated me immediately at 3:40pm on a Thursday. Side note: there was a woman next to me that came in to get her nails fixed and she was complaining a lot about how the gel job she came in for started to lift and just wasn't good-- so that's not great. Tl;dr if you're not a uptight a-hole diva, this place is fine. read more

Kayla Nails - Gel nails - pretty! - Nail Salons Near Me - San Jose, California

Excellent and quick and quality service. I really enjoyed being pampered by Heidi and Cathy. Exceeded my expectations! I got the milk and honey pedicure and the pink and white ombre full set. read more

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[UPDATE] It's funny because the owner responded to my review about how high quality their products are and that's why it's so expensive. And he's not sure if the other salons I go to use such "high quality" products. Well...less than a week later, TWO of my finger nails chipped! He said my nails from the other salon were chipping when I came in to their salon and he guarantees that they wouldn't look like that at his salon. First, my nails were chipped because they grew out over a period of five weeks! Plus as my picture proves, in less than a week, two of my nails done using HIS salon products have already chipped. I mentioned in my review the mani was a mediocre job because a few fingers were way too short but now minus another star for the quality and for way overselling their products. I DO have to admit though that the owner has very good business practice. He is very patient and cares about his clients. Plus one star. This salon does offer free fixes for any chips within two weeks. If you value that and don't mind paying the extra, by all means, go to this salon. ------ Came to this nail salon out of convenience today. This place is insanely expensive. I get it's in Willow Glen but a regular pedi and a gel manicure is $70?! I expected to pay more than usual but $70?! After tip I paid $86, which is insane for a mani and pedi. I generally try to tip well since I don't think the staff gets paid a lot per hour With that said, good job on the pedi and mediocre job on the mani. The place is very clean and they serve you tea. But seriously, you can get the same thing at a place just as clean and serve you drinks as well at Sassy Nail Bar for $45 within 6 minutes from here. I'm not coming back again. read more

Kayla Nails - Nail Salons Near Me - San Jose, California

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I decided to give this salon a second try after the owner was gracious about my concerns that my polish had chipped soon after my gel manicure was done. He told me to always come back if anything is wrong within 2 weeks. They did a beautiful job and are very friendly and nice! The salon is clean and beautiful. My only suggestion is to allow clients to feel more relaxed and not feel so rushed by doing manicure and pedicure at same time. Part of the reason for salon services for me is to relax and read magazines while getting pedicure and its not possible if someone is doing your nails at same time. Next time I will request that they do one at a time. Otherwise, I will return to this salon and hopefully it will become the salon I have been searching for! read more

Kayla Nails - Nail Salons Near Me - San Jose, California

Ive been coming here for about 6 months for gel manicures and in the beginning the polish used to last me a good 2 weeks, however the last two visits the polish barely lasted 2 days. Disappointed because I really thought I found my go-to salon. Update: Paul the owner texted me the next day to apologize. He said he can fix them no charge. He went above and beyond and for that I am thankful. read more

Wow! You will hardly recognize what Paul has done with this place! After a recent remodel Kayla Nails looks so fresh and modern. They've added additional pedicure chairs that are so comfortable and stylish. The foot baths are these beautiful bowls that look like the inside of abalone shells. So cool! That being said, new look but same amazing service! All of the Kayla Nails staff members are friendly, professionals who are very talented at their trade. Perfectionists. I always get a gel manicure and pedicure and my only worry is which colors will I pick. After that I sit back and relax knowing my nails and toes are in good hands. Even with all the attention to detail they are still so efficient-it never takes more than 45 minutes for a gel mani/pedi removal and reapplication. I highly recommend Kayla Nails. read more

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