Service requested: transport a small car from San Diego to Tucson. Contacted them a last month (four weeks in advance) to make sure they could schedule specific pickup and delivery dates because we had to coordinate a lot of different things related to the move and we needed the car to be picked up and delivered on specific dates. The Kerb people were very efficient and responsive up until I signed the 'binding agreement' and gave them my credit card information. After that they simply would not give any specifics on when or where the pickup and delivery might happen. Their responses were consistently vague and frankly useless. Caused a lot of unnecessary aggravation. Frankly it was infuriating. The 'binding agreement' in section G says that if a customer cancels within three days of the pickup window, the customer owes the full amount of the deal (for me $697.00) PLUS a $150 cancellation fee (first page under "Customer pre move responsibilities". THAT MEANS THAT THEY HAVE A FINANCIAL INCENTIVE TO FRUSTRATE THE CUSTOMER INTO CANCELLING because they can then demand full payment plus the cancellation fee without providing any service. Another warning sign: Their 'binding agreement' specifically states in section C that Kerb DOES NOT AGREE TO TRANSPORT THE VEHICLE IN TIME FOR ANY EVENT. It also gives them a three-day window for pickup and a five working-day window for delivery. In other words, if a customer needs the car picked up on a particular day and it doesn't happen, well that's just too bad. Same thing if a customer needs their car to be available on a particular day - too bad, you get it anytime within a week of the day you want it. That is what happened to us. We were dealing with all the normal hassles of moving and Kerb decided to jack up the stress level. As the three-day pickup window approached I repeatedly contacted Kerb for specifics on where and when the car would be picked up. All I got was 'our scheduling department is working on it'. Even when we got to the three day window, I could not get a time or date or location for the pickup. It was not until the last day of the three day window that the trucker contacted us and gave a location to meet with a four hour window (8am to 12pm). Of course he did not show up until 7pm. Similarly, Kerb was very vague and non-specific about the delivery date. The trucker said 'maybe' the afternoon of the promised delivery date, but did not show up until 9pm. All in all, Kerb's services did not come anywhere near what the happy talk was before I signed the 'binding agreement'. Kerb failed to provided the minimum of reasonable, competent support as to dates, times and locations. Kerb pretty much made everything worse. Never, never again. oh yeah, another warning sign I ignored: they advertised an office in a neighborhood near my home here in San Diego, but found out that it was just a mailbox or something, their actual address is in LA. I don't know who wrote the five-star reviews of Kerb, but my experience showed me that those reviews were complete nonsense. If I could give less than one star, I would. read more

Relieved and stress free. I want through so many companies and brokers who gave me the run around. Mostly because it was my first time and I didn't know how it all worked. From classic bait and switch to just outright lies about services. I even had to call my credit card to change my account number so that a certain company wouldn't have been able to charge me even after abiding by their cancellation fee after them failing to fulfill their end of the deal. Found Kerbs on Yelp, and they were pretty transparent about what they could and couldn't do so I ultimately went with them. Right from the get go, I had CONSISTENT communication which is obviously what you need when someone is handling your vehicle. (CA to TX) The driver Ray, once assigned gave me phone calls and texts between pick up and delivery and was super cool and understanding about my drive to pick up my car. (I live in the middle of nowhere) and waited an hour for me with no complaints. If you want a reliable trustworthy company to go with for this kind of service 5/5 would recommend. read more

Overall I was really impressed with the company and how efficient and timely they were. Communication is a really big deal to me and the fact that Kerb was able to maintain communication, provide everything that I needed and more was literally out of this world. After I was able to set my appointment, the day of they arrived very early but, not only that...they were friendly, courteous and professional. They made sure all of my items were protected and secure throughout the moving process and they even protected my valuable belongings. And I was impressed by how fast they were when it came to taking down the beds and closets and how they were even able to place them items back together perfectly in our new place. I didn't even see a mark, scratch or any form of damages on my items which made everything a lot less stressful throughout the whole moving process. I can't thank Kerb movers enough for all that they've done!! Highly recommend for a your moving needed read more

Kerb - Vehicle Shipping Near Me

Kerb Kerb Kerb! Made a dreadful and fearful move from San Diego to Los Angeles as easy as possible. Really impressed by how easy it was to book the services. Gave them a call and told them what I needed, negotiated price and scheduled a date. On moving day, they arrived earlier than the time scheduled and the team was so friendly and professional. They treated our furniture as if it's their own & handled it with great care. They worked very efficiently and quickly. They dismantled our furniture and put it together without damaging any of it or even making a small scratch. I would reccomend Kerb to anyone that needs to move local in San Diego or as far as Los Angeles! read more

Kerb made my entire live from SD to LA so much easier for me. I could not explain how helpful, diligent and quick Kerb was with my move. They communicated throughly with me before the move to make sure when they did get to my place to move me I was all set. They were kind and the workers took care of business. They weren't lazy and I felt like they knew what they were going. They were prompt and on time, which made things less stressful. I appreciated that they bubble wrapped everything, used special crates, all of their movers were professional and made sure that all my furniture was securely taking in and out of the moving trucks. I honestly would use them over and over and I haven't had such a smooth move ever. read more

Moving from house to house, city to city, and all the above can be overwhelming and dreadful but KERB changed all of that for me. My auntie recently sold her house in San Diego and moved to Los Angeles. She asked me to find her a moving company that would move several boxes from San Diego to Los Angeles. Luckily, I found KERB online and they responded to my email request about quotes in less than 20 minutes. I asked, "How much would it cost to bring about 20 boxes, and a couple small furniture from Chicago to Los Angeles?" Within minutes, they gave me a price that was a lot more affordable than other moving companies. I was impressed and wanted to schedule them as soon as possible. They were accommodating to my aunt's needs, especially the day and time she wanted to move. Moving day came, and my aunt didn't finish packing her things in boxes but the movers helped her as soon as they arrived. They worked efficiently, carefully and were respectful with all her belongings. They were polite and sweet to my senior auntie and myself. My aunt did not have to lift one finger from the time they arrived until they reached Los Angeles. Once they reached Los Angeles, they put the boxes in the designated area. I was afraid they would leave it all in the garage but they were kind enough to put the boxes where they belonged without having me to ask. I love when movers or people in general take the initiative. I can't thank them enough! read more

I was recommended to use KERB in Los Angeles by a friend of mine for my move late last year. Considering the amount of time they saved me and how great the costs were, I recommended the service to my sister who is also moving to LA from San Diego. The honest truth is, I also did not want to be the only person helping my sister move out of her house! In comparison to my move, my sister had a lot of larger furniture and just so many more boxes that needed to make the trip. Considering the distance and hours that needed to be put in, the price was obviously a little bit higher than my personal move from LA to LA, but they were very willing to accommodate to make it reasonable! Past the price, we absolutely loved the quality of work that they do. Not only were they careful with all of our belongings, but they were mindful of the house during the move. A lot of moving companies i feel like these days just try to get in and out as fast as possible. The moment i witnessed the workers from KERB try to avoid every wall as carefully as possible while moving my sister's very heavy couch, i knew that not only were we paying for convenience, but also for quality service. They make it easy for me to recommend. Will definitley be back the next time we move. read more

I wanted to leave a 5-star review for Jeff and his amazing customer service, even though I ended up using a different moving company due to a scheduling error. With the hectic work schedule that I have, Jeff and I played phone tag a bit, but I was able to get to my questions and concerns addressed over email promptly and without problem. Jeff provided detailed answers, was very clear on estimates/time/costs, and his customer service is really what gave me the confidence to initially choose Kerb for my moving needs. Honestly, if it weren't for a mixup in moving dates (a bad on my part, due to holding off until the last minute), then Jeff and the Kerb team were my first choice. Great customer service isn't dead, folks, and Jeff is proof of it. Thank you for all your help, Jeff! read more

I contacted10 different shippers to ship my auto to my son and this was the ONLY company I felt comfortable moving forward with. After requesting quote, I was immediately contacted by Kerb followed up with a detailed catalog of their services and accurate quote in my e-mail. I was not harassed to close the deal with the company which strengthened my solace with Kerb. The clerk, as well as the driver were exceedingly respectful, considerate and honest. If anyone is looking for honest, respectful, professional, well-mannered movers, whether it be long distance or local, you NEED to hire Kerb Local & Long Distance Movers. They'll get the job done promptly, safely, and most importantly, professionally. read more

I have been slacking on this review, but couldn't go another day without giving these guys their well-deserved 5 stars! Let me just start off by saying that this team of men are legit the most respectful, considerate and honest group of movers I've ever had the privilege of hiring. When I called for a quote, I got a welcoming voice on the other end eager to help without getting annoyed with my millions of questions and concerns. I'm a single mom of two, so I was nervous to hear the total price, but it actually was in my budget. Even for me, who moved from Los Angeles back to San Diego. They took their time with all my fragile household items, they didn't mark up my walls when they were taking stuff out of my old house and into my new one, they handled every single item of my home as if it were their own and I couldn't be more grateful for that and for them. I didn't have to tell them to use padding with certain furniture, or to place like-items with each other, as I've had to do with previous movers. I was very hesitant to hire a moving company because I've had two bad experiences in the past, but I can honestly say third time is DEFINITELY a charm!! If anyone is looking for honest, respectful, professional, well-mannered movers, whether it be long distance or local, you NEED to hire Kerb Local & Long Distance Movers. They'll get the job done promptly, safely, and most importantly, professionally! Oh, and if you need storage, this company provides that as well. I no longer have a backyard, but want to keep my backyard furniture just in case I move again so they're keeping that for me back in LA. read more

Asked for a quote online, answered a few easy questions and wala had an affordable quote I was happy with. They were on time and did exactly what I asked them to, fantastic moving service and I can honestly say I'm a lifetime customer. read more

They did such a great job helping me move! I had to relocate from San Diego to Las Vegas. I got a quote and they began helping me with the moving process. They responded to my messages quickly and addressed all my concerns. When the movers arrived, they wrapped and loaded all my belongings carefully and everything arrived at my new home in perfect condition! They even took the time to package all my fragile items properly in boxes so that they wouldn't get damaged. The workers were very polite and professional. I have used other moving companies before and my things were always damaged. It wasn't too expensive considering the distance and the amount of items I had to move. The service was great and I always got timely responses. They made the moving process stress free and I didn't have to worry about anything. I will definitely be using them again for future moves! read more

They are so friendly and helpful! They helped me moved from La Mesa All the way to otay ranch! They were on time considerate and extremely affordable!! They are even wore shoe covers that I provided with no complaints in to new place to prevent damaging the floors. This was the first time I ever moved and not one thing was damaged, not one glass was broken, not one Scuff on the walls! I truly appreciate this company and I would refer them to anyone in need to strong movers with great attitudes and work ethic!!!! read more

I have to say I was very impressed with the service. I have a DJ business in San Diego. I was hired to do a wedding in Atlanta one of the Guest was a retired DJ with a warehouse full of equipment after connecting with an associate that was retiring from the DJ business I learned about a liquidation sale. I needed a way to ship 8 large dual 18 subwoofers, staging, intelligent lighting and 4 DJ set ups and 2000 + recorded collection. Originally I thought that I would just rent a U-Haul truck and drive cross-country with one of my business partners. After weighing the options the travel time plus packing, arranging all of the equipment with the goal to get it back to San Diego without damages. We determined it was a little more than what we were willing to take the risk to do ourselves. Kerb Was a one stop shop for me, I was able to get a fast quote, the lady I spoke with was always friendly and informative, I could tell she was experience. Kerb supplied me with the boxes and wooden crates. When Kerb arrived the gentleman were polite professional courteous and took the time to put everything where we wanted it in the warehouse. I will be using their service again and recommend them to anyone who is moving anything cross country. This was a big investment for our company. I had peace of mind from beginning to end. Thank you read more

They did an amazing job of moving us to San Diego! The movers arrived right on time and were always very easy to communicate with during the entire process. They carefully wrapped and packed everything and got us on your way to our new home. The move went smoothly and everything was placed exactly where it needed to be. They offered special crates for valuables and fragile items. The price was great and exactly what was quoted. I will definitely use them and again and recommend them to anyone looking for curious, professional movers. read more

I was helping my friend a few weeks ago move from San Francisco to San Diego and she has a lot of stuff. She is kind of borderline hoarder, but I helped her organize and throw things out. The thing that we couldn't figure out was finding movers at a reasonable price because of the distance needed to move. There was no way I was riding in a moving truck with her for about 500 miles. A friend of mine told me about Kerb and we have them a call for a quote. They were reasonably priced and helped pack some of her more ridiculously fragile items. The movers were friendly and courteous. They deserve a good medal on how quickly they got her apartment packed moved. read more

I was over the moon that I found Kerb Movers to help with my move, they were amazing from start to finish. Unlike other companies I've used in the past, Kerb Movers was punctual, communicative, and friendly! I was able to set up a date the same day that I called for a price availability check. The team made sure all of my items were packed and moved efficiently and carefully. I was so worried about my mother's china dishes, but they protected them with such care, I couldn't have done it any better! They took apart all of the structures in my house and put them back together exactly how they were before, I was amazed at how well they remembered the set up! Needless to say my experience with Kerb Movers was a 10/10, they are the real deal and I highly recommend using this company! They made the entire moving process from California to Chicago seem like a cake walk, and I can't thank them enough for that! read more

Kerb - Vehicle Shipping Near Me

Wow! Kerb Movers you guys are awesome! I requested a quote and just in about 1 Day you guys got back to me with a great price! I have tons of boxes that needed to be moved and you guys didn't hesitate, got everything out quick and on time! Great customer service as well. I moved from San Diego to AZ and they were just great! Def would move with them again! Oh yeah and I had a lot of glass items and everything was still put together and in tact! No damage! Thankyou!! Def will recommend to everyone! Family and friends! read more

My experience with Kerb Local & Long Distance Movers definitely surpassed my expectations when I relocated to Los Angeles from San Diego for employment opportunities. I have used moving services in the past, however this company was by far the best for assisting me with its professional and attentive staffs. All my questions and issues were addressed in a timely manner - no long holds, unread emails, voicemails, etc. I was worried that my furniture would be damaged or missing, but it all arrived at my home wrapped and boxed securely.  In addition, all my belongings were organized and shipped with a tracking number, so I would be apprised of all activities being made. This company is definitely underrated and deserves more recognition for its services and staffs. The rate we agreed on was reasonable and would accommodate the number of items I was transporting to my new home. I would definitely use this company again if I plan to move in the near future. read more

I recently moved from San Diego all the way across the country to Wilmington, NC, and after a lot of research I chose Kerb to move both my apartment as well as my vehicle. They were middle ground on price but had great reviews and the customer service was much better than most of the other companies I had reached out to. In the end I could not be happier that I decided to go with them - from the very minute I requested a quote they were extremely responsive and super helpful. They went through the quote with me in full detail, helped me revise it several times to ensure it was perfectly accurate, and then set the date(s) for pickup. My car was picked up first and that was as quick and painless as possible. When the movers came to retrieve my furniture and belongs they were very friendly, professional and helpful - they were even able to remove my couch from the second story over the balcony with 1 attempt, which several movers had failed to do previously. They were also as efficient as possible which I really appreciated. Everything arrived in NC on time and in one piece for the most part - a few glasses and a couple plant pots were broken, but that was to be expected. All of the high ticket / priceless items were very well taken care of, and carefully unpacked in our home. Overall I was extremely pleased and thankful for all the Kerb employees who made a stressful process as streamlined and easy as possible. Highly recommend to anyone looking to move. read more