John wax excellent! Got my car in and out and was on time to work. I highly recommend John. read more

Called around 4:45pm to ask the parts department if they had a certain touch up paint. They did not have it in stock and said they'd have to do a special order. The special order required me to come down to pay upfront. No problem, but the employee failed to inform me the parts department closes at 5pm. This isn't mentioned anywhere on google either as it says open til 8pm most days. So I get there around 5:20-5:30pm and I ask where the parts department is, they tell me it's closed, I ask if I can place my order with another representative or leave my information for the order to be filled in the morning. The representative basically laughs in my face and tells me to come back tomorrow. I mention on my exiting of the conversation that I probably won't be able to due to a stacked schedule and the employee says "well just goto some other dealer on your lunch break". I don't understand why the employee on the telephone didn't warn me of there imminent closing time. Then the on-site terrible attitude and customer service was disappointing. I will fill my future needs at another dealership. read more

Just traded in a car, and bought a new Hyundai IONIQ at this store. Worked with General Manager Brian, and senior Sales rep Carl, and couldn't have had a better experience. Also big kudos to F and I manager Lucine, who was ready for us, uber professional, and punched out all the paperwork in record time without wasting ours. Covid precautions at this store were spot on, the entire place was immaculate. Negotiations got us to the right deal quickly. I'd buy here again, and suggest you shop there too. Well done, y'all - thanx. read more

This place is amazing! I went in as a first time buyer and I had little hope for anything, but I ended driving away in a nice 2017 Hyundai Elantra! I was so surprised by how friendly and determined the salesman and manager were at getting me the best deal. Marvelous salesman and I recommend that everyone goes to him. He'll take care of you really well and he'll go above and beyond. The salesman's name is Falsal Islam. Thank you, Falsal. Ruby Red Hyundai Elantra :) read more

Took my Tucson in for service - Jonathan is a doll and very service oriented. I had concern about an issue with acceleration and he had heard the same issue from other customers so would do his best to get some resolution. It didn't happen, but he gave me some tips so we could zero in on the issue. Hey, at least it's a step closer. Also, love Miles - he came and gave me a hug and we talked about my lease and other options. I always feel very special when I take my car in for service. And the wifi is great, if you have work to do while you wait. Plus, their coffee machine is yum!!! read more

I had an absolutely horrible experience here. Was seriously considering a Santa Fe until it came to price negotiation. Jesus what a nightmare, the sales people here try to reel you in by offering a competitive trade-in value on your old car first then they hit you with the price... it was something like $32k for a base model?? That's a solid $6k-7k over MSRP. Must've been 2-3 hours wasted and they even ran my credit, swearing they can't offer me the very best deal unless they run my credit. Don't ever believe this, ever. We ended up going to Honda and Subaru after for a much better experience and decided on 1 of their cars instead. Maybe their service department is better, but the sales people here were a nightmare. Go somewhere else. read more

Wanted to update on my Keyes experience further. My car has 3 recalls and an issue that should be covered by warranty and Keyes is only a few blocks away so I went back there. Not only was the man in service who helped me a total a**hole but one of the recalls involved something about metal potentially being loose in the engine and INCLUDED an oil change. My car uses full synthetic and he said I would need to pay $79.99 or I'd basically be SOL with the recall. I said I refused to pay that much (when I can get a change elsewhere for half price without the attitude) when it was hyundai's fault they built a potentially faulty car. His boss got involved and we eventually agreed to me paying the difference between their hybrid and full synthetic oil changes. If your job is to sell things or work in service, you should approach all customers with a kind attitude. At the very least until the situation merits otherwise because I acknowledge we're all human. Between this and the salesman verbally promising cosmetic fixes before I bought my car so I could leave with it, then reversing a week later, saying I needed to pay cash, and total silence from the GM re all my attempts to go up the food chain I will NEVER buy from Keyes. If there's ever another recall I will drive further for better service. Oh and that slimy, contract breaking salesman got a promotion. read more

Everyone here from the finance guys (Julius), the sales manager and David the salesman were so helpful and really moved quickly to help me get EXACTLY what I wanted! They even found me a phone charger and gave me a private office for a phone call I had. I am VERY pleased with my service! read more

I bought a used 2013 Hyundai Elantra with 30,000 mi. On it in 2016, they sold me a$2500 extended warranty for an additional 60 months and an additional 100,000 mi..now my air conditioner is out at 104,000 mi and they won't cover the repair. They wouldn't return my call so I visited them in person and they said "we don't sell warranties over 100,000 but we'll see what we can do and call you back in 2 days." Ive called them back every day for 3 days since the alloted 2 and still no help..it's 100* degrees out so drive bing in L.A. has been miserable. They basically took my $2500 and ran. Never buying here again, beware. I have it in writing that the car is covered to 130,000 but to no avail read more

Had an unpleasant experience with one particular salesman here and got a less than stellar deal on a lease, but was contacted by the general manager who wanted to make things right. Hoping to renegotiate the lease at a later date, but in the mean time was paired up by the GM with an excellent salesman (George) who showed us some used vehicles we requested to see. George was very helpful and informative without being pushy or anything like that, and then the General Manager worked on the deal personally to give us a good price and a good rate - and the finance office ended up giving us an even better rate. If we can fix our lease I'll add another star and update the review, but for now the willingess of the dealership to work with us to get a good deal and the fact that they reached out to us to see what they could do shows good customer service. read more

My Hyundai was given to me with a manufacturers error and they want ME to pay $2400 out of MY pocket to fix it before the vehicle is returned. Apparently when I called the first time about this issue I had a warranty that covered it and they didn't tell me. Then- when I called back a few months later (obviously frustrated at the continuous issues) they said my warranty to fix this expired 3 weeks ago and refused to honor it because of the high price. THEN when I asked why they wouldn't help me in the first place they said 'sorry we were under old management' Double The issue is in the dashboard computer, which means no music (radio, iPod or cd), no bluetooth/cell phone connection, the settings are constantly reset (clocks, radio presets, etc) which means I am paying the price for a 'brand new' 2013 car, but totally feel like I'm driving one from 1996. I have to talk on speaker phone from the cup holder, burn cds and keep looking at my phone for the current time when driving around. THEY HAVE CONFIRMED that this is indeed a glitch on the manufacturers side and not me splashing coffee on my dashboard or anything crazy like that. And they have the nerve to slap me with a $2400 fix-it fee. Un-f***ing-real. These wiseguys tried to 'sweeten the deal' and only make me pay $800 but they are totally missing the point. I called about this issue back when I got the car and asked them to possibly reset the computer in the dash and they said 'sorry honey, no such thing' ****This location WILL take advantage of you and your $$$ if you are a woman**** it is happened to me exactly 4 times until I had a man call in and double check wtf was going on. I was double charged for a flat tire and they refused to reimburse me (again 'sorry that was old management') and flat out refuse to fix this electronic issue with my leased vehicle unless I pay for Hyundais error myself. Of all The vehicles I have had, I would never step foot in this Hyundai again if I had the choice. And believe me, I have had vehicles with no air conditioning, broken door handles that had me crawling in on the passenger side, and leaking convertible tops - AND I WOULD STILL choose them over the terrible terrible difficulties Hyundai has caused me. My lease is finally up in June and my whole family could not be more excited to hand it back over. read more

"Convenient, Friendly, Customer Service" The service team was kind and accommodated our car's needs in a timely and satisfactory manner. They went above and beyond ensuring a ride home and pickup on the day of service. read more

I have nothing but great things to say about my experience here. My lease for my Hyundai Genesis is about to end, so I went on Hyundai website to look for a new car that would interest me & David Sarkissian contacted me and assisted me throughout this whole process. I truly loved my Genesis and was looking forward to leasing another one, however David informed me that Keyes Hyundai does not carry Genesis models anymore, which I was unaware of. Although I told David that I wouldn't be purchasing a new vehicle at this store because I wanted to search for another Genesis, he was still kind enough to go out of his way to assist all my needs. I did not feel pressured whatsoever, which is of upmost importance to me because my prior experiences in buying cars has not been so great. I usually feel pressure from salesmen that tend to push me in the direction that would profit them most instead of genuinely trying to help my specific needs. I truly appreciate his kindness and patience with me. If I were to purchase or lease another Hyundai vehicle, I would without a doubt go straight to Van Nuys Hyundai and contact David! I highly recommend this store in general which has professional staff. read more

Angelica Moreno, Service Director at Keyes Huyandai in Van Nuys was very resourceful and knowledgeable. She explained things were I could understand and really jumped in the trenches to assist and help. Her customer service was world class and her turn time in getting my car in and out was remarkable....even though they were busy with very little help. If you need assistance with servicing your car I would recommend Angelica Moreno and her team for the job read more

I am not an avid online review writer however, I feel compelled to provide my customer experience at Keyes Hyundai. From the onset, my wife and I were treated with respect and compassion. On our first visit we arrived 6pm on Sunday evening not knowing exactly what we were looking for and were met in the parking lot by George (Aru). George was very knowledgeable about the product, something we assume all salespeople are which is not always true. We talked about what was important to us in a vehicle and whether we want to buy or lease. Leasing was a new concept to us, having never leased before. George patiently sat with us and explained the details of leasing versus buying. Upon learning from us that we were planning to move shortly (i.e. get pre-approved for a mortgage) George did the unthinkable (I certainly hope this doesn't get him in trouble), he told us to go home and focus on getting situated with our home loan first and then come back to see him. Huh? You see, George is in the relationship building business; he is not there to simply sell you a car, something the other car salespeople should take note of! Fast forward a few weeks, my wife and I decided to postpone our new home purchase and focus on leasing a new vehicle. We spent an entire Saturday shopping at various dealerships. The specific dealerships I will not mention because this review is about George and Keyes Hyundai but we looked at Toyota, Chevrolet, Kia and GMC. We narrowed our decision down to either a Chevrolet Tahoe or Hyundai Santa Fe (I know different classes of vehicles but we had our reasons). On day two of our car shopping torture, we went back to see George at Keyes Hyundai to discuss details on leasing a Santa Fe. Again, we sat with George and at one point Eddie (Fefer) regarding lease details and vehicle options. At no point during the discussion did we feel pressured into anything. As a matter of fact, we left the dealership and actually decided to purchase the Chevrolet Tahoe. This obviously didn't happen otherwise I would be writing a different review. Let's simply say our customer experience was not same at ANY of the other dealerships we visited. The salespeople and sale managers were all concerned about one thing - selling cars. Granted that is their job but I believe they are missing one simple trait - compassion. In the long run treating people with respect and compassion, you will earn a customer for life. At around 8pm on Sunday evening I went back to Keyes Hyundai for a third time to finalize the deal. George had already left for the evening but came back to see me through the process. In about 45-50 minutes we inked a deal for the lease of a new Hyundai Santa Fe. Brooke (Faber) in finance was fantastic. Again NO PRESSURE to buy or upgrade although we did talk about various options. So now it's after 9pm on Sunday evening and I now have the task of getting two vehicles home (my new leased vehicle and the vehicle I drove to the dealership with). George was waiting for me outside with my new Santa Fe and volunteered to follow me home to drop the vehicle off. Wow...just another example of great customer experience. Thank you George, Eddie and Brooke for making the leasing process painless and truly top notch. I HIGHLY recommend Keyes Hyundai if you are looking for an honest, respectful and compassionate experience, I know my wife and I will be back. read more

It was my first time and I am really satisfied. Thank you Jonathan Hughes and team support.

These five stars are for George Arau only. George's honesty and kindness are the only reason I stayed and purchased my car rather than walking out of this dealership in disgust. The sales manager we dealt with was slimy and tricky... but he was nothing compared to Steve, the Finance Manager we had to work with. Steve was inappropriate from the get-go, saying that people with low credit scores should "kill themselves" and acknowledging that we are Canadian by commenting "don't you guys club baby seals to death?". The lack of professionalism and even common decency from this man was unbelievable. If I had known I was going to have to deal with this kind of a person, I never would have set foot in Keyes Hyundai in the first place. Sufficed to say, we will not be coming back to Keyes for our next vehicle. read more

Two complaints: They pulled a Jiffy Lube on me on tire rotation.. They charged me for a tire rotation. When I asked specifically which tires were rotated, they claimed that the front driver side tire was rotated to the back. When I checked at home, I noticed that the tire scar and rim scratched made earlier in the week was still on the front tire. I don't expect for them to not charge me when I requested for one, but don't lie about the specifics, Jimmy.. I should have marked my oil filter to see if it was actually changed. I go to the dealership to get my oil change and tires rotated so I don't get conned, but its a shame.. Secondly, I left a recently purchased 64 oz Hydro Flask water bottle ($65) at the servicing counter at checkout on Friday at 6 pm. When I called on Saturday morning, the servicing attendant claimed that they saw the bottle providing me the description of the bottle. They clearly asked, is it a huge silver bottle? I claimed that it was. I asked for them to locate it give me a call back, but no call. So I called Jimmy, my servicing consultant, on Monday for a call back upon search.. No call back. I went to the dealership on Tuesday to speak to the attendant I spoke to on Saturday, who claimed they didn't talk to me. She said, maybe the cleaning attendants might have thrown it away.. Come on.. a $65 water bottle.. I asked Jimmy why he didn't call me back. He said he called.. BS. I receive calls from Hyundai all the time and you always leave a message. All of a sudden, there is no missed calls and no message. Everyone is lying to cover their own. So, I spoke to the talk to the servicing manager, Mike. He said, "there is nothing I can do for you if it isn't here." He continued by saying, "my attendant said she saw it not that we have it. So I don't know what to tell you since we don't have it." If you are the manager of a prominent business such as Hyundai, please take some proper service etiquette training. If you can't solve the situation because your team members can't locate a left behind valuable item that they claimed that they saw, then first be apologetic about the situation that the customer is going through. Yes, if it wasn't your fault, at least be empathetic.. It's the basics of customer service. You are entitled to your opinions and responses and I am entitled to mine. In my opinion, one of the members stole the bottle. And when I came back to claim it, it was too late for them to recover. Therefore, everyone is lying to cover their own ass. I don't need the item back. I just want to state that I've been done wrong. It's a shame that this servicing center lies about the the services done or finding of lost items.. As you see my profile, I only use yelp to promote businesses and this is my first bad experience review. I don't expect any of this wrong doings to be resolved, but again, I feel violated and done wrong. I just want to give the people a fair warning. read more

Keyes Hyundai - Specifically claimed that drivers front was rotated to the back. Caught.. shame on you guys - Car Dealers Near Me - Van Nuys, California

See all

I bought my Hyundai from a completely different dealership. All of a sudden, my car wouldn't turn on. So, I called the closest dealership to me(Keyes on Van Nuys). The person who transferred my call to services was sweet, and the person who answered my questions from services was very detailed and organized with the information I needed to hear. Setting up an appointment was simple, and effective. As soon as I brought the car in they were very attentive and explained everything thoroughly. JOHN, was the person who helped me out with this service and I couldn't be any happier. His kindness and his efficiency made this whole process easy. Also, my cars wiper fluid was low, and they took the liberty to fill it up. Thanks, everyone at the Service team! read more

I just bought a car here today and I am very pleased with how things ended up. Anthony was great-He wasn't pushy or aggressive. This is a car dealership so, there's always going to be that push-and-pull between them needing to make a profit, and us wanting a super good deal and I think a middle ground was reached here that left me more than happy. They were very hospitable to us and our children while we were there, and the overall experience was friendly. We came in with unusual financial circumstances and they made it work. I would buy another car from them in the future. read more

John Shaw was proficient, courteous and expeditious. Much appreciated. The Lyft rides to and from work was a nice perk, too.

Been getting service here and have purchased 2 cars at this dealership. Brought my car in after getting hit by a car, and 2 months later I've just been getting messages of me needing to be patient. There wasn't that much damage to the car for months to go by. Their service department has been the worst I've ever experienced, sales department isn't much better. You can't get anyone on the phone, Managers are always too busy and the length of time it takes for the car being serviced is always longer than other places. I also purchased my 10th car here, the one in the accident, and after this and the horrible sales experience (would have walked if not for them having the car I specifically wanted) I will no longer view this dealership as any kind of choice for future business. read more

So here is my update Post: I came here to get a buyout on my lease. RUBY is the Best! There is a reason why her name is Ruby; Ruby defines her value in experience, helpfulness, care, and fun-loving character! She is the Queen of Sales also. If you talk to her through the phone, she able to let you know already what problems or concerns you will go through in your new leases or sales. She is just Awesome! Go to her, because she will connect you to a great Financial advisor, named Bobby Mine (in Finance!), he made the whole experience enjoyable and quick. I will always prefer him, so call to make sure both Ruby and Bobby are working on the same day. As for Service, all my great Service advisors are not there anymore, but John Shaw, not bad at all. John knows everything! That is why he has been there forever, and he is not even old. He is very straight forward though, so don't let his demeanor throw you off at first. He really knows what is right for you and your car, and does know the fastest way to get your car out of service and everything. Just ask for him, but his schedule does get packed though, but try to request him. Great work Hyundai Keyes! You have an All-star Team! Previous Post 11 Months ago: I always go here for services, even though it is farther than the Hyundai services near near me, because it's more inviting and comfortable here. Also, the services are way better here. You get free apples, cookies, cold bottled water, computer access, and watch TV here. The people are great also. Jonathan is my favorite consultant though. He is very nice and professional. He also doesn't try to make you buy more unnecessary services. He is very understanding and will educate was really needed to our budget. All the workers will always suggest him also, because he is really the nicest and best person to work for you. Thank you again! read more

Made my first car purchase at Keyes Hyundai! Ulysses was super helpful and patient with me through the process. I feel that he and the manager went above and beyond to guide me through it. I'm enjoying my Elantra! read more

John Shaw is an excellant service advisor. He is very knowledgeable and professional.

Ani was very helpful in helping me decide exactly what service my car was in dire need of and which ones could wait to save me from extra expenses, service was done in a reasonable amount of time. read more

I recently got my 2nd car from this dealership, and it will be my last. They reached out to me to see if I wanted to get a car so I came in just to check out my options. I really wanted time to think about it and they wouldn't stop calling me and pressuring me to make a decision without doing thorough research. One of the guys there told me I was taking too long to think about it and he had other customers. Buying a car is a big decision, and it isn't something that they should expect a customer to decide on in an hour especially when they were just window shopping. However, after doing my research, I decided to come back later and get the car. I really didn't like how they left out important information that I had to find out later the hard way. I found it interesting how they wouldn't stop contacting me when they wanted me to make a purchase and then after they made the sale, it was incredibly difficult to get answers to my questions. They wouldn't respond to my emails or calls so I had to physically drive in. Advice to anyone from Keyes if they are reading this: Give your customers a good experience. Make sure they are well informed of everything and that they are confident in their decision to purchase from you rather than putting a ticking clock on a big life changing purchase. When you give your customers a positive experience, they will be more likely to come back and tell their friends to purchase from you as well. But because you made this car shopping experience stressful and full of anxiety, I will be doing neither of these things. read more

The worst service center I've ever dealt with. Called to get my car serviced They told me they would call me back they never did I called five times before I was able to actually schedule an appointment for my car. They finally scheduled me and gave me back my car. I don't drive the car much so a couple days later when I had to go somewhere my car wouldn't turn on. Had to cal triple A to jump it because I couldn't get a hold of anyone at Genesis. When the car turned back on none of the audio in the car works so I can't talk on the phone listen to music nothing. I have been trying to call Keyes Hyundai for 4 days and can't get anyone to call me back. Unbelievable! read more

Always get the best service and deals. Have bought numerous cars here and always recommend them to everyone! I dont live near Sherman oaks, but it's so worth the drive out there! read more

After 3 years I went back to returning my car and get a new car. Even their salesman ( Brandon) admitted that the other salesman took advantage of lack of knowledge ( first time went by myself) and cheered me. ( now I understand what Senior citizens abused mean) . Do NOT trust this dealership at all. Even this time they try to fool me!!! They keep asking me to go alone they don't want to talk to my nephew whom was helping me this time Shame on all of them read more

Car went in for warranty repairs and a 60k service. They took air out of my tires to make them 30psi all the way around, the TPMS alerts were the first thing I saw when I got my car back. What passenger sedan is anything other than 35psi?? And what certified Hyundai mechanic thought my tires were over-inflated??? Add to that, they lost an air valve cap. The replacement I got after pointing that out doesn't match the others. They offered special accommodations (Sunday car pickup) that were executed poorly, but I won't ding them for that. This resulted in them not being able to reinflate my tires though, I had to take care of that myself, which cost me a stack of quarters and some dirty hands. They have a great coffee and espresso machine though! Tons of options, tasted just fine. read more

Great service department. They took responsibility and handled business accordingly. In and out in 30mns

DO NOT TRUST KEYES HYUNDAI -- their salespeople employ shady sales technics. Shadier than most!!! They manipulate and lie and will cheat you! Or play dumb like sales manager Eddie Fefer! General manager Brian Sobel belongs in the same bag of rotten apples. If you call him out on something he will place the blame right back onto you! What a team!!! And forget the COSTCO program at this dealership. They do NOT live up to their end of the bargain - even though they say they belong to the program. They will ONLY show you the invoice after many repeated requests. Simply put, you have to beg for it. Or make a fuss. So then, the sales manager will say, oh you mean, you wanted to see the invoice. Unbelievable!!! Then they give you $400 under invoice when other dealers give twice as much. $800. And to top it all off...they will ADD another $3,180 worth of WORTHLESS accessories to the price of the car. Accessories such as car alarm...which is supposed to come with the vehicle anyway! Oh and I forgot...$300 for "advertising"...I have NEVER heard of such a charge! You name it they will ADD IT! SHAME ON YOU KEYES HYUNDAI. Long story short -- shop around unless you don't mind getting RIPPED OFF!!! read more

Went in to look at a car listed online. When they brought out the paperwork it had a$2000 fee for "accessories". When we asked what that was for, they said for the add-ons such as alarm, wheels, etc. These are things already on the car!!! I said that was fraud & deceptive advertising! No added charges were listed on the ad. After an hour argument, they finally took it off. We also had a trade in that they had agreed to take. They then came out and said they decided not to take it. We were there for four hours. As an add-on - Mr. Sobel gave a kind response on yelp and graciously offered to help with any problems. We were promised that an alarm representative would activate the purchased alarm in the car yesterday, Monday, July 9. The salesman was supposed to contact my son about the time for Monday. When it did not happen by noon, my son texted the salesman. The first alarm appointment is not until July 19. I emailed Mr. Sobel, hoping to get his help in honoring their promise and never got a reply. read more

Very mixed feelings about Hyundai. I'm giving 3 stars for the past 6 years of leases with Keyes and never having a problem with the actual cars. I'm deducting 2 stars for the return process of my lease. I decided to hand in my last car 2 months early because I was just sick of the car and it sitting in my driveway. I returned the car with only 15000 miles on it and expected the lease end process to be quick. It took 75 days for Hyundai to finalize my lease. I was told this would only take 30-60 days at most. What pisses me off even more is that Hyundai reported to the credit bureau accidentally that I was late on multiple payments. This was because I handed in the car early and was waiting the 75 days to make the payment. I called at least 15 times within that 75 days to pay them. Every phone call they stated that they were still processing my return. I was never in 6 years late and also made payments a week in advance. It caused my credit score to go down 100 points. Thank god for credit karma alerting me about this !! Luckily Hyundai was able to fix this mistake within one week. Beware of the lease end dept. Mr keyes if you are reading this feel free to contact me for further info. The documentation is on my account so this is 10000% true. Because I respect you my current car is still keyes read more

These guys are great, they let you know exactly what the car needs, prioritize them and work with you on pricing. It's also a comfort that these guys are experts on your car. I had a recall a few months ago and took it in, it was quick and easy, very professional and a nice waiting area. After the recall I got a full inspection and a history of what is good and what needed work. Months later I called and was able to get most of the work done. They are always outside waiting for you when you drive up and give you accurate wait times. They even provide you with Lyfts if you want to go somewhere around the neighborhood (8 miles) so they dropped me off at my gym and picked me up. John S. took care of me and had a great working knowledge of my car and even helped fix my alarm which would go off on its own every once and a while - he knew exactly how to fix it and got it done in 5 minutes. I know they may be on the pricey side - but for the expertise and convenience and peace of mind - they are worth it. read more

To sum up my experience at Keyes Hyundai in one word, OUTSTANDING! I heard about Keyes Hyundai from a friend of mine who bought his Veloster there a year ago and had nothing but positive feedback to say about the sales service and the car. He raved about how great Richard Chan (Sales Representative) was and suggest that I speak with him if I am looking to purchase a new car. I walked in last Sunday hoping that Richard was working. I was met by a Mr. Robert Mai who was very friendly and accommodating. He offered me some cookies and a beverage while he went to go search for Richard. A few minutes later and I was greeted by the most enthusiastic young man with the biggest smile I've ever seen! He was friendly and had a very positive attitude. He made me feel welcomed and at ease right away. I knew which car I wanted already so that part was easy because they have a wide selection and the 2012 Black Sonata that I have been looking at was in stock. I test drove it and feel in love ASAP. It runs smooth and I love the interior and exterior as well. When we got back to the dealership it was smooth sailing from there. Richard got all my information, spoke with the finance department, got me more cookies and a bottle of water and had Manny (another representative) transfer my items from my Elantra (which the lease was ending in a week and hence I was looking to purchase a car) to my new Sonata in superb timing. In all I drove away in a new 2012 Sonata in less than two hours. The staff here was positive all around and I felt like I got a first class experience here at Keyes Hyundai. I definitely would recommend this establishment if you are looking for a used or new car. Their selection is wide and the sales personnel are excellent. read more

My wife recently lost her wedding ring inside our Hyundai Accent. I looked everywhere for the ring for days, but I couldn't find it. My wife thought that maybe Keyes could help me find the ring by looking deeper in the nooks and crannies of the car. So I went over to Keyes and explained my story; the manager Richard personally came out to the car and found the ring! I was amazed and very thankful that he would take time out of his day, for free, just to help me! Thanks Richard! read more

John is the best! He is knowledgeable and got me a new battery very quickly and efficiently. I was in and out of the service department in minutes! read more

I've been coming to this dealership (and service advisor John Shaw) for years and always get exceptional service. Couldn't ask for a better team or location. I actually look forward to bringing my car in for service here. read more