Great customer service! I went in just for an estimate and my sales guy Rico was super helpful and informative. You can tell there's a sense of great camaraderie at this location. I didn't get a car but I look forward to coming back once I'm ready! Too many times have I gone in to a dealership and been bombard with information and pressured into walking away with a new car, but it wasn't the case here. Keep it up, guys. read more

I worked with David Sarkissian and Jason to lease my 2019 sonata. David is so friendly and fun to work with. He had given me a good deal 3 years ago and that was I went back to him again. He tries to work it out as much as he can to lower your payment and make you happy about your deal. He also helped to fix my last leased damaged car at a low price so I would highly recommend him. Thanks David. read more

My next car will not be a Hyundai- esp from them! I have a 2012 Sonata for 2.5 years so far on a 3 year lease. so it's pretty brand new- low mileage- 24000 miles, driven everyday for short distances around my area as I work from home. So 2 days ago, the battery died. Got the Roadside Assistance to jump start it and told to leave it running for half hour. Worked fine that day. Next morning- while rushing to get my old dog to the emergency vet- it died on me again. Took me another hour for the guy to come and jump start it again and keep it running for a while before I was supposed to drive it. Dog was a mess, missed my appt and caused me to have to pick my dog up later in the day who is already not doing well. Called service center and was just told- oh well- you probably need to get your battery replaced. Was it under warranty? NO. It was a 2 year warranty while my car was a 3 year lease. Been them told it is VERY COMMON for it to happen and it's probably because I ldid not drive it too often. Well- this is my ONLY vehicle that I use DAILY and I got a new car so I would not have to deal with car trouble. So to add insult to injury- I have to now PAY for a NEW REPLACEMENT BATTERY. For a car that lease is ending in 6 months that I would have to return to them. Got the eyeball roll and a somewhat blasé service guy telling me that it happens. Obviously not the first time. Gave me the customer service number to complain if I want to. And nicely 'pro-rated' the cost of the battery- oh please, why not just install a battery that is not shitty in the first place? Was going to get another new lease with them- but I don't think so now. It's my only car - I missed an important deadline the first day and having to deal with an old dying dog - when it is my only form of transport- I need a new car that is reliable. I am taking my business elsewhere for my next lease. read more

My husband and I purchased a 2015 Genesis yesterday and had a great experience with this dealership! Johnny and Steve were tremendous help. We had been to several other dealerships and didn't like being "handled." These guys were super professional and personable. Johnny even gave us some cookies made by his aunt :) Great financial package as well. We got a few "freebies" thrown in and they did everything possible to stay within our budget. Thanks again Keyes!! read more

I recently leased a car and absolutely loved the attentive service that was provided by sale rep Susan. She listened to what I wanted and needed in a new vehicle. Susan give me the car options that would work best for me and got me out the door in record time. I completely recommend Keyes Hyundai and their sales team! read more

It's really a 3.5, but I rounded up. I came here in May with the intentions of test driving a 2011 Genesis Coupe in their CPO inventory. Long story short, I test drove it, I loved it, I needed it. I had a 2010 VW Golf to trade in so Moe helped me in price matching what CarMax offered me. I knew what monthly payment and APR I wanted and I was not about to budge. I did not want to pay more than what I was paying monthly for my Golf and I was coming from a car loan with 0% APR. After some going back and forth, I was about to get almost to the penny the same exact monthly payment and I had to settle for a 1.9% APR. I was taken into the office to sign my papers. My boyfriend's sister works for another car dealership so she had wanted to come in to go over the papers to make sure I wasn't signing my soul away. The finance manager was very hesitant in wanting to wait for her. Granted, yes I know it was closing time, but you're going to make a sale, buddy! Have a little patience. He kept indirectly urging us to go forward with the signing, so I just went over it myself and signed the papers. Hope that wasn't a mistake! When I crossed my last T and dotted my last I (which is funny because I have neither a T nor an I in my name), the car was mine. I finally owned the car I've been wanting for a while. Many say I made a stupid move and that I essentially traveled back to my teenage years going from a comfortable hatchback to a sporty coupe, but whatever! I was ecstatic! :) When Moe pulled the car up, we noticed some dirty oil spots on the fabric so we asked Moe to help us take it back to the porters to have another run through the wash. He happily obliged. Once it came back, we noticed more spots. We probably asked him to take it back to the wash at least 3 times because after each wash, we noticed more dirty spots. Not once did Moe hesitate, even though it was nearly an hour after closing time and since the porters had gone home, I believe the last wash was done himself! What service! :) All in all, I was happy with my experience. I need to go back for my 3 month service and they even sent me some coupons so I'll be setting my appointment soon! :D read more

I got my Hyundai Sonata 2013 by Rico. He treated me good got the car that I wanted and got a good deal on it. Service here is great. They take you in quick and get you out. Leo is the best If your gonna go with anyone to get your car service go to him. Leo is no longer with keyes which sucks but the good thing is that their is another service advisor that is good. Marc is the man. He is very helpful, and he can get the job done. If your gonna get your car services go to marc. read more

Came in about a week and a half ago, looking for a Tucson. Was told that no one had any in stock (in the color and model I wanted) and that their next shipment would not come in until the end of September. Decided to check out other dealerships just to see what they would say. I ended up going to Glendale Hyundai and they found 2 of the exact same cars I was looking for. I went in on a Sunday afternoon and the car was delivered to the Glendale location by 5:00 that same evening. Ask for Raz, he's super friendly and not at all pushy. Needless to say, wouldn't recommend this dealership at all. read more

I went to the dealership to test drive and evaluate the Hyundai brand. The brand seems to be a good option for a daily commuting vehicle, but I was most impressed with the sales person who took care of me at the dealership his name is David Sarkissian. He was knowledgeable, friendly, efficient and I would highly recommend him for your next auto purchase. read more

My experience working with Miguel Espino and his new person in training,Jacob were amazing!! the new car ordeal is always a frightening one,but they went right along with my silly jokes and made the experience great!! I drove off with my new Elantra,with all the bells and whistles!! It has been a long time since i had new car and really enjoying it!! Thanks again Miguel and Jacob!! Randall Crim /Jrc Designs read more

Best place to get your vehicle!! They took care of me right off the bat and made sure I got exactly what I wanted. Miguel Espino was EXCELLENT!! Highly recommended. Also Brian Sobel! Make sure you ask for these men. They helped me with everything even with setting me up to get my car wrapped with a unique color!! Will definitely go back there for my next car!!! read more

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Bought a "certified" 2011 2.0T sonata limited w/57k miles in November 2013 (5 months ago). What I was told about my car: 1. It was certified 2. It had already had the 60-mile service 3. The oil had been changed After 1000 miles of ownership, it was not a "certified" car when I took it in for the new set of coils & spark plugs in January. The service was not done. It's only $1500 & another reason I bought a car with high mileage. The oil had not been changed. After talking to the sales manager, the service manager and the general manager, they agreed to certify my car as that was my basis for buying it. They certified it. They didn't do the 60-mile service, but did flush the transmission & coolant. It took them 6 days to figure out that the customer should get what they paid for. I still haven't. I picked this heap up in February from the dealership, now the check engine light is on. Code says "0711 transmission temp sensor". Looked a several online forums where people have reported the same problem, same symptoms for the same car. I dropped it off, the service guy said not only does that code not exist - he tells me that I didn't even see that code I want out of this car. I've put 4500 miles on it & it's been in the shop twice, and this new issue isn't covered under any warranty. If I'd wanted to get raped, I'd have bought a BMW... Keyes Hyundai does not stand behind their cars, the salesman lie about important features, and the management isn't looking out for the public. read more

Took option of Costco Auto Referral Plan. I was referred to Manny Pratheepmanowong. I didn't think anything in buying a car could be as easy as my previous three leases with Mini but Manny made it a delight. I was able to take advantage of the Costco arranged priced with the holiday specials which also gave me a better deal. I had another appointment in approximately 1 1/2 hours later and Manny got the deal completed close to that time frame including meeting with financial manager (who was great). Love all the safety features on the Santa Fe. Would recommend friends to come see Manny. read more

I came here 2 months ago and helped my girlfriend buy a 2011 Hyundai Elantra. Richard Chan and his brother Robbie were very helpful and we were very happy with our service and the car. I came back last week and bought myself a 2012 Hyundai Sonata. Once again, Richard Chan and his brother Robbie were incredibly helpful, knowledgeable, and got me what I wanted. Hyundai is making some amazing cars these days. I can't wait to come back in 3 years to pick up my Equus =). read more

I walked in thinking of just window shopping like many people but I didn't expect to be greeted by such great sales personnel. I did my research and knew what I wanted. I remember one of my friends saying to see Robert Mai in sales since they purchased three cars from him. I have nothing but great words regarding his attitude and respect for my time. Made the deal in less than an hour and I hit the road in my new Tucson!!! I hope everyone that reads this, make your way to him. Robert Mai, you earned my business today and in the future, Steven Chen. read more

Keyes Hyundai - My new Tucson!!!! - Car Dealers Near Me - Van Nuys, California

BRIAN SOBEL (rude and condescending) asked me to delete my review so we can discuss a solution to my car problems. AVOID this place. Read the reviews about the poor management, it's a reflection of the service they provide. My engine was getting serviced for 3 days and my car comes back with an ignition problem that they claim to not be responsible for. They want me to pay another $170 to diagnose it and the cost to fix it. After spending $500 for other parts that they claimed I needed. The service manger ANGELICA MORENO, compared me prolonging my car getting fixed to cancer!!!!!! She also called me to discuss my cars diagnosis claiming I needed new spark plugs and an oil change... I just got both of these done last week elsewhere. You cannot trust these people. They will say and do anything for your money!!! read more

I found out the hard way that they don't provide a spare tire when you buy a new Elantra so I'm sitting on the side of the freeway with a flat and no spare. It would have been nice if my salesman, Isaac, had mentioned they don't include a spare tire or a jack! read more

Keyes Hyundai - Car Dealers Near Me - Van Nuys, California

I was very nervous about coming here as I had read all of the reviews. Still, it offered the lowest price (through the Costco Auto program) than any dealer in the area and I did a TON of research. I emailed back and forth with Tom Eplin and Greg Clymer for a week or two talking about prices, fees, etc. I went to the dealership with my boyfriend yesterday and dealt with Greg. We had a great experience! We were looking for the 2013 Hyundai Elantra. Greg reviewed all of the different options with us and broke down the price points for each. Thanks to the Costco price they immediately dealt from the invoice price. We wound up going with the GLS sedan with the preferred package and were in and out in about 3 hours. Greg was friendly, knowledgeable, and as honest as a car dealer can be. I have absolutely no complaints with our transaction. **I would like to note that I spent about a month reviewing consumer reports and working out all of the numbers. NEVER just go into a dealer and work from MSRP. Do your research. read more

I went in this past Sunday to just discuss lowering my payments...and walked out with a great new car...and a lower payment...and a great overall experience with no pressure, no stress, and no issues. From Josh over the phone, to Luigi and Keyvan in sales, to Nemer with financing..I felt completely kept in the loop, very well taken care of, and fully informed. I told them what I wanted to look at and that was what we discussed...straight talk, lots of options and ultimately I got to make the decisions. I also LOVE that their financing department has gone paper free. My entire contract, all of my forms, disclaimers, warranties...are all on a flash drive...no more reams of paper to haul around and file. Each time I have needed something...the response was always "Of course! No problem!"...and they meant it. I forgot to take items from the old car....no problem...I needed a technician to come to me for an after-market install...no problem...I needed some more information from them...no problem. In truth...I hope I don;t have to go back until my lease is up (because nobody ever wants to go to the dealership)...but if I have to go in between now and then...no problem! Additionally....nice service area, WifI and computers, coffee, soda and water, fruit and snacks, local shuttle, rental arrangements if necessary. Well done guys! read more

I went to Keyes and test drove an Accent. I dealt with Robert Mai. After the test drive I was told another couple was filling out the paperwork for the car and it was a "contest" (his exact words) to see who could fill out the paperwork faster. At the same time, they were taking a third couple out to test drive the exact same vehicle. The second I said that I had already secured financing through my bank (he literally snatched the paperwork out of my hands), I was told the other couple had "won" and he offered me a much more expensive vehicle. For this reason I will not shop at Keyes and have recommended to all family, friends and coworkers not shop there either. Now the fine folks at Keyes are harassing me - I've asked over a dozen times for them to stop contacting me but they refuse. I couldn't imagine a more reprehensible company unless they actually were to take their overpriced vehicles and run down old ladies in between test drives. STAY AWAY! read more

Wonderful customer service and overall satisfied with the dealer. They know what they are talking about and always assist you in any way possible especially when getting your services done. Car buying purchase was a breeze since Michelle and Bryon and David know how to make you feel at ease and they make buying a car easy and simple. I was able to purchase a second car with their help. I will definitely come back and I am a loyal customer to Keyes Hyundai in Van Nuys! Keep up the good work guys! read more

Keyes Hyundai - Car Dealers Near Me - Van Nuys, California

Carl Fisher was really helpful throughout the car buying process. Extremely personable salesman. Enjoyed his personality and appreciated his straightforward mentality and his transparency. Highly recommend! read more

Take your business elsewhere! We had an unpleasant experience with service advisor Jeffrey Crawford on November 09, 2020. I have a 2014 Hyundai Elantra that needed an oil change and asked my dad to take the car for me. My dad primarily speaks Spanish but can also speak a little bit of English so I didn't foresee any issues. Firstly, my dad tells me that Jeff was very rude and impatient with him. We were told that the car would be ready at 4pm and when my dad arrived to pick it up, he handed the paperwork to Jeff. Jeff then shoved the paperwork back at my dad, snapped at him that it wasn't ready, and essentially told him to bug off. We have been long time customers at Keyes Hyundai Van Nuys and this is actually where I purchased my vehicle. I don't think a LITTLE bit of respect and patience is too much to ask for. Maybe you can let Jeff know that next time, he should keep clients updated on pickup time so we're not there to pester him! Furthermore, no one told me that the car wash would not be included in the service. Even then, I can still look past that but what really upsets me is the LACK of customer service and decency during our interaction with Jeff. There was absolutely no need for attitude when he could have just explained what was going on. He could have easily also asked someone to translate if there was any miscommunication. There is no excuse for disrespect, especially if we're paying sixty dollars for an oil change. When we were AT LAST able to pick up the car, someone just handed my dad the keys and pointed to where the car was and told him to go get it. I'm disappointed with this location and for my next Hyundai, I will take my business elsewhere. read more

Place fell off a cliff service wise. It's only good if you have a piece of shit car. They wont even wash it anymore and if you have a Genesis they will make you feel like you have a 1982 sonata but charge you full price. Ive been coming here for 5 years and this will be my last time. read more

Josh and Imraz worked their magic and got us into a reasonable monthly payment on a brand new Tuscon which we love! So nice to work with a quick and responsible dealership. read more

Keyes Hyundai - Car Dealers Near Me - Van Nuys, California

I bought a used Kona and noticed it vibrated while stopped. I brought it in and they said it was something with the brakes so I paid $140 to fix it. It still continued to vibrate so I brought it back and then they tell me it is motor mounts. Luckily it was under warranty but now after 3 months it is still vibrating. read more

George took all the stress out of car purchasing he was amazing ! Ask for him if you want the best deal and he'll take care of you ! When i needed to get my car serviced there John Shaw took care of my car and let me know everything that was going on .. thank you! read more

DO NOT GO TO SERVICE YOUR CAR HERE!!! Got here on Thursday to get my car checked out because it kept stalling and all my lights on my dashboard keep lighting up and my power steering goes out often. This being a very serious issue I decided to take it to the "pros" they're Hyundai and know their cars best right? They had me sit there for 3 hours of them running tests and unable to diagnose the issue and asked to come back following morning, frustrated because they said it'd be ready that same day but had to come back. Day 2, I call in at noon and by this point they've been running tests for 6 hours and they have no idea what's wrong. Doing a quick Google search I thought it could be battery or alternator so I asked if that was it and battery checked out but they said it was my alternator messing up. Takes them 6 hours for me to tell them what was wrong and to make things worse that WAS NOT the problem. Per their diagnostic I bought a new alternator installed it and now I have the same issue. 4th day I don't have a car and still figuring this out but do yourself a favor and stay far far away from this place! Should've taken a hint when I got there and this other customer stormed off because they also wasted his whole day. $175 down the drain for their bs diagnostic fee. read more

I'd been having sporadic issues with my '13 Elantra Limited being stuck in park, an issue with the shift clip. I did some Googling and discovered this fix was covered by a recall and subsequently scheduled to come in. The service department is near the corner of the north end of Keyes Hyundai, but I pulled in and parked in front. Immediately a salesman came out and I asked him where to go for a schedule maintenance issue and he pointed; he did try to immediately push me into looking at the new Elantra. (I'm a carhead, so I'm extremely well versed in the new Elantra and, despite the technology boosts, etc., I prefer the body style of my '13, thank you very much. I get you're a salesman, but do you really have to start pushing that hard for me to come look at the new model when I'm here for nothing related to buying a new car? Just saying.) The service took a little over the estimated hour I was quoted and there's a nice little waiting area inside. Keyes Hyundai is very clean and those who assisted me were well-kept and friendly. The recall was done, I was called back into the entryway where I left my car and I signed off on what had been done. Since it was a recall part fix, no money out of my pocket! I didn't realize until I got to my car that Keyes also washed the outside and cleaned out the interior of my car. I noticed this due to the seats being so far forward; something that irks me a little since, unlike other cars I've had, my Elantra doesn't have the technology to remember driver placement, so I'm quite anal about keeping my seat in the perfect spot. That said, hey, they washed and vacuumed out the interior free of charge for a fix that was free of charge - I can't complain. Overall, despite past experiences that weren't exactly positive with Keyes Hyundai trying to get me to buy from them, my experience getting my car serviced was nothing less than excellent. read more

Where do I start? Been trying for 2 weeks to bring my Equus in for service since unfortunately the Woodland Hills location closed. I left multiple messages for John Shaw and Jimmy but no response so I gave up. It has been very frustrating and honestly bad customer service to not get a call back still to this day. The only reason I am giving 1 Star is because zero is not an option. I hope your service Department takes this serious because now I am going elsewhere. AK read more

My husband and I just leased a car with Keyes Hyundai in Van Nuys and we are very pleased with the experience. We are especially grateful to both Scott Johnson and Justin who were very kind and professional throughout the entire process. Justin was the person who initially helped us find the right car and made our initial visit to the dealership very comfortable. When we returned a few days later, we worked with Scott Johnson who was able to get us a great deal that we feel really good about. My husband and I really appreciated how friendly and patient Scott was throughout the entire process. He treated us with great courtesy and really made our car leasing experience a positive and memorable one. It was a true pleasure to work with Scott Johnson and Justin and we highly recommend them for anyone who appreciates excellent service. Thank you Keyes Hyundai! We absolutely love our new car and are sincerely grateful for the wonderful experience. read more

I have written the best review for Keyes Hyundai dealership last year, however I figured out two weeks ago that Jack lied me several times. Actually he offered me an extension warranty, I asked couple of questions, he replied and convinced me to buy it. However now after a year when I went for regular services just found that he lied me! I clearly asked Jack that should I pay for any maintenance fee except gas and oil? he said NO! I asked does it cover also the battery? he said YES! which is not true... So, be careful and do not trust on what JACK says and promises! read more

Siuzanna Astation was very helpful in my buying an Ionia 5. The transaction went smoothly.

I hate dealerships, but I have to say this one was pretty great. My wife and I only had an hour to spare and they got everything done for us in that time. Our salesman Nemer was great, never pressured us and made himself always available. We'll definitely be going back to him for our next lease. read more

It's not a superfancy place. I'm surprised by the number of 1-star and 2-star reviews. I bought my car from here over 2 years ago, and I schedule every minor maintenance with them. Every time, I've gotten in within a week, including Saturdays, which is the only time I can do it. The phone and the sales reps are super nice. In addition, they always quote me a reasonable price and have not yet gone beyond what they've quoted. This, for me, is key. In addition, I have not had any weird issues with my car, which I had with other cars where I felt like the dealership intentionally tampered with my car in order to charge me for extra parts. They also wash your car, and clean the inside - a nice bonus. The waiting area is totally sufficient, and they have a good drinks/coffee machine with donuts and cookies on the side. They do have big-screen TVs, computer stations, a quiet lounge room (which I DO use), plenty of plugs, and free fast Wifi... I mean, you bought a Hyundai...not a Maserati. When I serviced my previous car, which was a luxury car, there was more good food, free beverages, large spacious luxurious waiting rooms, but you definitely pay for it 10x over. I think this place is exactly what it needs to be for the level of car they sell. I will, of course, update my review as things happen, but overall, I have been quite satisfied. read more

My mom was looking for another car, mainly a daily commuter. My mom and I went to Keyes Hyundai to check out the 2011 Sonata. We were quite impressed on how nice the car looks exterior and interior wise. We were looking around for about 5 min and no one was helping us. We thought this place was terrible. So on the way out of the parking lot, a man by the name of Gene stopped us and started helping us out. Boy are we glad he stopped us. He's the best salesman there at Keyes Hyundai. There was really no bullsh*t, and we got straight to the point. We bargained here and there and at the end he gave us a tremendous deal. We drove away that night with a new 2011 Hyundai Sonata GLS. If you're there, ask for Gene. He'll give you one heck of a deal! By the way, the dealer looks small, but when they take you to their inventory, it's actually quite massive with lots of selection. read more

Almost a year ago to this date I wrote a review with my displeasure of Keyes Hyundai. I would like to update that review and remove another star. It is my suggestion as a new car buyer to anyone in the market, Don't just research your car, research the dealership. Keyes Hyundai has done nothing as a dealership to make me want to buy another car from them. In fact just the opposite, I feel as though they got my car they get my payment and they're done with me. I recently had to bring my car in for some work. I needed a loaner. Apparently you only get one if you bought a more expensive model... I had to ask several questions before they finally offered a shuttle. I have been bringing my car in for regular service, however, they have no record of it. When I go to the web site to check on my next appointed service, there is no record of any previous service. I know from other people who have other makes, when they get their cars serviced, there is a record of the service. It's the little things. I may have mentioned earlier, I never received any perks. You think when you spend close to $30,000 you might get an oil change. I bought my car at Keyes because they had the "One" I wanted... Next time, I'll hold out and go to a dealer that appreciates the money I spend. I am happy with my car, but when I speak with other people who have bought new cars from other dealers, I realized I got the car I wanted, but that's all I got. read more

I will preface my comments by saying I did NOT ultimately purchase a car from this dealer, so if you are concerned about post-sales service, my review does not touch upon that. I saw a used Hyundai advertised online and wanted to come in to look at it. I talked to a woman (who I will codename SVETLANA) on the phone about the car. I asked if the care was clean, a very specifically asked if the interior was clean and in good shape. She expressly told me that the interior of the car was very clean and the car was in top shape, and then invited me to come out and see it that evening. I was at work but didn't want to miss out on what might be a top-quality used car, so I left work early to go look at the car. When I got there, the sales person, (codename HORATIO), looked into the car. When he returned he told me rather sheepishly that the car had just arrived and had not been checked, cleaned or prepped for sale, but he could still show me the car. He said he could still show me the car and so we walked out to a car storage area behind the dealership. The car was parked in 5-6 vehicles deep. We viewed the car in the dimly-lit garage using our cell phones for light. It was clear the interior was, in fact, filthy. I mentioned my convo with *Svetlana* and my annoyance at the false information I was given. He was very apologetic and tried to do what he could to make things right. He also offered to get the car out so we could drive it and it wouldn't be a complete waste of my time. I waited some 10 minutes or so and *Horatio* returned and said it was impossible to get the car out. Again he apologized and offered to pay for an Uber to get me home, which was nice, but I was still irritated. He then offered to show me a newer car. We drove it but I expressed to him that it was just going to be too expensive for my budget and it was out of my reach. He was insistent that I let him try to make a deal that would work for me. I was reluctant and told him it was just too far out of reach but he insisted. As expected, he came up with some financing options that would created the illusion of a low-monthly price, if I put much more down than I could afford and financed for a super-long period of time. I politely declined and he asked for one more chance. I wanted to leave at this point. Instead I indulged them and let him have an additional chance. That's on me. I made that call, and regretted it. *Horatio* came back with his sales manager, (codename FISHBREATH) and the typical, insensitive car sales strong-arming began. *Fishbreath* simply pointed at the same numbers on the same piece of paper that *Horatio* had previously shown me and acted like they were suddenly, magically, more agreeable to me. It was, as if, he thought I didn't understand that spending more out-of-pocket than I could afford and financing for a ridiculously long period still made the car too expensive. Somehow it was presumed this would seem like a good idea if the oh-so-important manager sat down and showed it to me. I stood my ground and said the car was unaffordable, so *Fishbreath* conjured up another car for me to look at. Not wanting to embarrass *Horatio* (who seemed to recognize my growing discomfort) I agreed to look at the car. This one was still too much for me and also had WAY too many miles for my needs. I thanked *Horatio* and tried to go on my way, but we were again accosted by *Fishbreath*, who was determined to disregard my concerns and wear me down towards an ill-advised financial over-extension. At this point I just ignored his questions and excused myself from his insufferable presence. Between *Svetlana* and *Fishbreath* this is pretty much the worst experience I've ever had with desperate car sales people. I told *Horatio* to follow up with me about the used vehicle I actually came to see that day, but the truth is I was so disgusted with the lying and the flim-flam that I knew I would never return to this dealership again. read more

Sam is the man when I come get my car serviced here. Let's me know what my car needs and gets me in and out smoothly. Thank you.

DO NOT BUY FROM HERE. Worst customer service. Extremely rude sales guy. Misleading prices. Left us at the desk not telling us where he was going for 20 minutes, he just disappeared. Then came back and said he had to take a phone call from another customer in the middle of our deal and disappeared again for another 15 minutes. Didn't give us any room to negotiate and added on way too many random fees that he absolutely refused to take off. Refused to let us speak to a manager. And when all was said and done told us 'thanks for wasting our time.' Wow. read more