TL;DR: rating is for service more-so than the food. Make sure to pick up your online order on time or arrive a bit early because someone else might know your first name, last initial, and take your order! Food is average as you would get at any KFC. But who doesn't love KFC? Now, go get yourself a bucket! - Long story: I just started doing UberEats on the weekends for some extra income to support myself while I go back to school. This is my 3rd day delivering and came across an issue at this location. Nothing with UberEats of course, but with my own personal order. I was getting ready to head back home for the morning and take a lunch break. I saw that KFC had a deal for the "free" 8pc bucket w/$15 purchase, so I placed an order at 12:11pm. Shortly received an email confirming the order. At the same time I got an order pickup request from UberEats. Since KFC mentioned it would take 20-30mins for the order, I went ahead and accepted the delivery request. Walked inside and picked it up for 2 customers at 12:20pm. Delivered the food to the 2 customers in the pocket area and West Sacramento. I arrived back to this KFC about 45 mins later, to pick up my order or so I thought, only for the employees to look at me like I'm crazy saying that the order was picked up already. Yes I know my food would have been cold but I was going home anyway. Anyway, I told them I ordered it through the KFC app, not the delivery apps, and the manager (older gentleman), I'm assuming, confirmed. I was dumbfounded at how this can even happen cause he said that the lady came through the drive thru and mentioned my first name and last initial, which he said she said it all correctly, so they gave her the order. He mentioned how he was surprised that she even got the last name initial correct. Which, who would have guessed in all 26 letters, the correct letter also? That person should go play the lottery! Might get lucky! And to clear some things up, nobody that I knew, knew I was going to be in the area, let alone order from this KFC at this specific time frame. I don't even live in this area. It's either a coincidence or something is going on behind the scenes! Gotta review the drive-thru footage for this one, lol! Anyway, enough detective work. I would have given a 1 star for this encounter or no stars as I would have not been able to get my food that I paid for. Since the manager, or older gentleman, was able to get me my order reimbursed/corrected, I added an extra star. If it wasn't for his customer service, I don't know what I would have done! Gotta go to the KFC police I guess, but small fish here. So, thank you for helping this small fish figure things out as well, sir. Lesson learned for me today! Thank you for that! read more

KFC - Got my food even though someone tried to gyp me! - Fast Food Near Me - Sacramento, California

Kentucky freight Kentucky freight chicken was soggy. I ordered dark meat that snuck in two breast this Kentucky Fried chicken on our point do you know what needs to happen? They need to open a Popeyes right next-door because Kentucky Fried chicken is really gone downhill very dirty inside employees don't care about their job. They don't care about the customers I mean the chicken that's coming out of there. It's just brutal. read more

I love this location . I mean fast food is fast food ! The customer service is great! I frequent this place about once every other week and believe one of the owners works the drive thru, she is patient and kind and lets me know if I could get a better deal ordering a different way ! Stopped in today for a Pumpkin Pie Milkshake and was delicious, the pumpkin spice is not overbearing at all ! It cost me 5.49 and the shake was huge ! read more

KFC - Pumpkin Pie Milkshake - Fast Food Near Me - Sacramento, California

I came in today just to use their restroom and get a soda because the last time I came here I was not impressed by the cleanliness of the restaurant nor the freshness of my food. However, they must be under new management because when I saw how clean the restaurant and the bathroom was. I decided to go ahead and get a $7 fill up box. Everything was hot and fresh, that includes my two pieces of chicken, my biscuit and my french fries! The dining area was clean and it did not give me the heebie-jeebies like the last time. I came here about 6 months ago. Kudos to the new management! I am a tough customer, I used to be a secret shopper so take this review as gospel. It may have been my lucky day, but I'll be back to test that theory. read more

KFC - What a value! - Fast Food Near Me - Sacramento, California

Wanted to help the ratings of this establishment. Ordered online a 12 pc family meal. Walked in and the person working the counter was very friendly and knew exactly where my food was. Took it home to the fam and had a grand ol' time. Chicken was good. Mac was good. Mashed potatoes could definitely be better but hey it's KFC. If you want fingerlickin good chicken, go to the KFC in Natomas read more

KFC - 12 2 pc. Drum & Thigh Fill Up - Fast Food Near Me - Sacramento, California

No star rating for this location but I had to put at least one star for the review. Terrible customer service. I went through the drive thru and placed my order, when I got to the window I asked for a large mash potatoes that I had forgotten to order. the Indian lady was very rude and said you need to order it with the rest of your order and she didn't add the mash potatoes. I will never go back to this location. read more

I know they make the pot pies in the morning. The staff is rude, unhelpful especially the drive through! If I didn't see that bone it could have been very bad, especially for THAT KFC IN NORTH NATOMAS. if I were you I'd avoid the location like the plague. read more

KFC - Bone and no gravy. - Fast Food Near Me - Sacramento, California

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Everyone got sick from eating here. The only ones who didn't were the ones who ate elsewhere. Chicken was undercooked or contaminated. Disgusting! Vomit and diarrhea like I can't explain. DO NOT EAT HERE or any kfc for that matter: read more

Unbelievable! I ordered at 1:05 and they told me to go wait in spot 3, well I couldn't because someone was in that spot. THIRTY min later I go inside to see where my food is at and they are saying it's being worked on. I finally get my food after waiting 39 min. This is realllly unacceptable. This is not the first time I've had to wait like this either. I'm so annoyed! read more

KFC - Fast Food Near Me - Sacramento, California

Ordered 12 pieces of hot/spicy wings and when I got home, could not believe my eyes. Those were the worst 12 pieces of wings I ever seen. It was 12 tiny burnt wings in a big box. It makes sense why there were no cars in the drive thru at Natomas KFC. So disappointed, they did not give a receipt either so I could call and complain. read more

Haven't had KFC in years and thought to order something quick. KFC had been advertising the new Nashville Hot Mashed Potato bowl, so we thought to try it. That was a mistake. Never had I experience my food sitting in this much oil, especially from 4 chicken nuggets. This much oil sitting on top seems careless and unacceptable to serve. read more

KFC - Nashville Hot Mashed Potato bowl - Fast Food Near Me - Sacramento, California

What a shit show. I had a Fried chicken craving at 9pm so I went. Because I had a coupon that might need explaining, i opted to go inside while my husband waited in the car. There is a full staff it seems and I stand at the counter for several minutes without acknowledgement like i was invisible. Finally got somebody to help me and she had a tough time with the coupon. She asked original or crispy and I asked for a mix. Oh boy this is when she had to ask for help because she says there is no button for that. The helper couldn't do it either so I was stuck with all original. Smh. As I sat there waiting in the dining room I noticed how gross the floors were. There were layers of grime throughout. UGH. I get in the car and hubs says, "there is a sign on the door that says dining room is for mobile orders only. Maybe that is why they ignored you?" That was a thing of the pandemic so not sure if that is still valid because the dining area did not indicate you can't sit there. I got home and my order was correct. However the chicken was barely warm and SO extremely dry. It did not satisfy my FC craving whatsoever. I need to remember this so I don't go back. read more

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Worst experience just continues with this KFC location. Drive thru staff seem to always forget something or see to rush you off. Not only are the prices are excessive but then quality is poor. I ordered the chicken tenders and it was so dry and I even said "where's the chicken" ? Food always seems to be cold. Where's the quality control?! I stop coming here after my 3 strikes your out method. Not supporting business that charges an arm and a leg but quality of food or staff is horrible. Inside it's not always clean as well. Eat with caution!! read more

KFC - Dried chicken 3 pc. Tenders Fill Up! - Fast Food Near Me - Sacramento, California

We went through the drive though and were met with a voice that made us feel comfortable!!! Sounds funny going through a drive thru. But he was real , acknowledged and respected our " big backedness"and made us laugh. Very respectful and thoughtful in the sauces he offered. We didn't catch his name but he was working 8/22/2025 around 930 pm . ( had a ponytail) . read more

I ordered a pot pie from this location and the filling wasn't even half full. I only get the pot pie for the filling of course and only eat the crispy crust on the rim. I took the crust off the top and this was what I found, barely any filling inside. It always add if someone ate most of it and just out the crust back on. What a waste of $7 for a pot pie, which is my favorite! read more

KFC - CHICKEN POT PIE WITH NO FILLING - Fast Food Near Me - Sacramento, California

Lady was not listening I said I wanted 2 k9s And she didn't hear me and she try to give 1 k9 Then she said I use inappropriate language and cough and attitude learn to open your ears when customers are in a hurry just walked out Customer service is garbage I didn't use inappropriate language learn to listen read more

Dear KFC Corporate, My husband and I visited the KFC drive-thru on August 19, 2025, at approximately 4:38 PM. Unfortunately, the service we received was extremely disappointing. When placing our order, the young man taking our order was rude, dismissive, and rushed us when we were simply trying to ask a question. Once we pulled up to the window, we waited about five minutes before being acknowledged. When my husband politely asked if the store was busy, the young man became angry and spoke to us in a disrespectful manner. At that point, my husband requested a refund, as we no longer felt comfortable eating there. A lady then came to the window, apologized for his behavior, and assured us that she would address the matter. While I appreciate her professionalism, the initial behavior we experienced was unacceptable. After leaving, I also contacted KFC corporate by phone to file a complaint. I am sharing this experience because I believe better training and accountability are needed to ensure customers are treated with respect. We hope corrective action will be taken so no other guests have to go through a similar situation read more

went in the drive thru & had the pleasure of working with a red haired young girl that had amazing customer service & the chicken & pot pie was perfection read more

This place always messes up my order. I ordered 8 piece chicken only and 6 piece meal that are supposed to have chicken breast and wings. All I got were thighs and drumsticks!! Where is my breast and wing pieces??!!!! I called the store 3 times, but nobody answered. Never go to this place. People working there are rude and can't get a simple order right. read more

I ordered three piece crispy chicken combo and a spicy chicken Sandwich. overall The chicken was good. The drumstick was 7/10, the chicken thighs were like 8/10. The chicken sandwich was like a 6.8/10. Biscuit was a 4/10. I am a Fried chicken connoisseur, out of every KFC that I been to this is the 4th best. The lady in the drive thru was welcoming and cheerful. read more

01/11/2023 Thursday I got to the drive thru about 5:30pm tonight There were no other cars. Strange, I thought to myself. Went ahead and ordered. My order consisted of a (2) PC Leg and thigh meal w/ extra order of mashed Potatoes and gravy and a (3) PC. Chicken tenders and a single mashed Potatoes and gravy. Both with Pepsis. Both meals embarrassingly puny. The tenders were 3 inches long and the 2 PC Meal looked like they were from a malnourished blue Jay. I would never have thought it would have been sent to waste. Mistakes are made, I realize that but whoever packaged the order should have been better. The Meal cast $26.00+. I'll never visit your business again. I'd rather have Popeyes!! Shame! read more

KFC - Fast Food Near Me - Sacramento, California

My dad placed an order for pick up at this KFC location on Sunday, Dec. 8, 2024. When he arrived he drove through the pick-up line came to the window and said I have online order that is supposed to be ready to be picked up at 4 p.m. It was 4 right then. The worker said the order is not ready yet please park and I will bring it out to you. My dad parked waited 10-12 minutes then saw worker he spoke with walk out with just a soda in his hand, get in what must have been his vehicle and drive away. My dad waited another 10 minutes. It's now 4:20 or 4:25 pm for his 4 pm pick up order. He has to get out of car with his cane to walk into restaurant. KFC workers said we don't know where your order is. Please take a seat and we will bring it out to you. My dad takes a seat. Another 10 minutes go by it's now 4:35 or 4:40 pm. He comes back to register says he had order to pick up at 4 pm. Worker than says oh it was sitting here in a bag the whole time. Hands my dad large bag, now cold and charges full price. Does not offer to help my dad with his cane to carry bagged food out to his car. Dad brings food home it's absolutely terrible small pieces of cold chicken and were missing a mashed potato. Paid over $40 for just the worst take-out order we have ever had in our lives. This place should be shut down and workers should find a new career. They don't care about the customers at all here. read more

Everything was sticky. Staff was friendly enough, but the restaurant was not clean. There were flies stuck inside the dining area, the bathroom door didn't close, and the tables weren't clean. I ordered an 8 piece combo and the bottom half of my fries were soggy. The food was hot, but it wasn't enough to save this place. read more

KFC - Pick up counter and menu - Fast Food Near Me - Sacramento, California

I always go at lunch. Food is always ready and fresh and then the employees are very friendly

I came here short of 5pm today as my teen daughter wanted some chicken bowls and I was armed with their coupon for $3.49 for one of these buggers. I got the limit of 4 to hit that bird called dinner with a stone also. Rolled through the drive thru with 1 car ahead. Zero wait to order. Friendly and competent order taker. Only gripe was I did not get a receipt in the bag. The food was fast and hot. I see this location scores a 1.5 and gets drilled with 1 star reviews. I experienced none of that crap peeps be having. No receipt was the only fix needed. In and out of drive thru in 5 minutes or so at near a peak time. Good job today KFC/A and Dub on Del Paso Blvd.! read more

Disgusting Rip offs!! Omg charged me over $7 for three chicken strips. Which on menu said was $3.99 and they said no that price was wrong and kept arguing with me! Ummm okay... Also charged me for sauces on the receipt and gave me none. Honestly to the family who owns this kfc or all the people who work here at this location... they are ripoffs and not to be trusted. Will never give them my business again. Would encourage you not too as well. The place is also hella dirty and the people look nasty too. read more

KFC - This is what $7.13 will get you at this establishment! Will NEVER go here again - Fast Food Near Me - Sacramento, California

I was very hungry but Huge disappointment coming here, they serve you old and dry chicken, was wastage of money. And there dealing is also pretty dry like there food, will never come here. read more

I ordered the 8 piece chicken special for $10 which I thought was a deal. But I ended up with chicken jerky -- dried and it seems like fried several times. It was hard, dark (like the oil was old). What is worse is that it tastes like several days old chicken leftovers that they didn't want to throw away and sold as freshly cooked. Chicken from Safeway is 100x better and much cheaper. Ugh. Gross. We ended up throwing it away. What a waste of $10. read more

KFC - Dried, hard & tastes like days old chicken. - Fast Food Near Me - Sacramento, California

The service wasn't the best when we came, the food was mostly fresh besides the biscuit and mashed potatoes. The fries were the best thing we got, hot and crispy. read more

So haven't been to a KFC in a while but felt like some chicken - Ordered 6 tenders nothing else - no drink, nothing - Gal in the window said that will be 18 dollars and change - Geezuss I wanted to eat a chicken not send it to college. It really isn't good enough for that price - my last time till prices come down.. read more

Always have a sad experience going here, seems it never improved. Im 100% sure this is a franchise because of the quality and very small portions of everything. I order a bucket of chicken, fries through the app. And had to pick up inside the store of course it was there but as soon as I left there fries is missing.There were no customers inside and no line in the drive thru, howcome you cant even make my order right?I added a small grave for $3.50 plus tax and got this extra small portion of it. Next time forget the gravy or go somewhere else. Can't wait for Raising Cane's to open in that area! Place looks sad and smells funky read more

KFC - Sad gravy - Fast Food Near Me - Sacramento, California

Food hella ass so is the customer service 0/10 don't ever recommend this establishment was also very dirty and need to get inspected and shut down the chicken was damn near raw to overall 0/10 they need to restaff or either get shutdown read more

This place is an embarrassment to KFCs around the world! It's like they are not even trying! I've had some fantastic KFC around the country so I know it exists. This was horrible, chicken old and salty, potatoes and gravy like dog food and cold! Get it together! read more

My wife and I order the Beyond Meat nuggets, and I am super impressed with what you can do with meat alternatives. The breading was crispy and flavorful, and combined with some ranch and hotsauce, i was in nugget heaven. I didn't miss the real chicken nuggets, who really knows whats in chicken nuggets anyways? Maybe chicken beeks and intestines? Regardless, I highly recommend trying the beyond meat nuggets, good flavor, crispy, satisfying, and did not upset my stomach the way meat sometimes does. KFC needs to work on their French fries, they were somewhat lukewarm. Still crispy, but hot fries are preferred. read more

OMG I went to KFC tonight to get chicken, they offered me a 10 piece bucket for a Great price NOT the chicken was so SALTY it was making me Sick this was Terrible Never again read more

The manager is a old heavy set man who has maybe never found love or happiness. Just this guy is very unhappy person. I'm a really nice chill person. For him to tell me to get out of his store bc I had my 5 pound Yorkie in my hands trying to order. Maybe different if he was on a leach or something but he was In my arms. I told em I'll go thru the drive thru and he gave me sass. The ppl in the drive thru were hella nice tho read more

12 piece original. Half a mile drive home. 8 piece spicy wings were over cooked to hell. Last time I make a purchase here. read more

KFC - 12 piece original. How it looked after half a mile home. - Fast Food Near Me - Sacramento, California

I would never come here again I went through drive through ordered a 16 peice family meal with tenders when I got home it was all bone in chicken took it back and they gave me my tenders and I let them know I touched the chicken I brought back they said oh well we are still selling it because we are low on chicken right now that is disgusting I won't ever be returning here read more

If there was a -10 I would definitely give that. Sad you can't give a zero either. We decided we wanted to get kfc, which we haven't had in years. We went through the drive through and man.. it was the worst experience ever. The lady taking our orders had a hard time with English, and had to keep repeating myself. I ordered my order and she stated they had a special and it would be better. (After repeating herself few times) I said okay I'll do what you suggested if it's a better deal. The amount was on the drive through wall when pulling forward $24. The customer service was so bad and the lady was rude. To describe her she wore a head dressing, black in color. The drive through lady says $32, I asked why so much if it's says $24 on the drive through wall. She said oh that's for different types of children. Wait what? What does that even mean? She stated total again, I said, no why is it so much? She states I need to pay. I said you told me "it's a better deal" but then tell me it's more money and rush me, because I don't want to make a seen in front of my son I hand over the money. I asked for ranch she stays it's in the bag.. I asked for more she said they are in the bag and shuts the window. Now I'm mad as heck. I calm myself down go home. Open bag realizing no biscuits, no gravy and no ranch! Needless to say I was pissed ! read more

Service was great Fast. Didn't try upsell us. Clean restaurant. I don't see where the bad reviews come from.