I've been ordering from here for almost 4 years and every time I get it, the food is always good person who picks up the phone is always nice. The food gets here in a timely manner and it's always hot. I have never had any problems from this place. read more

I've given these mofos too many chances. Again and again. They can't get right at all. I've added instructions for utensils and napkins in the instruction box on their app and it's like they can't read or don't give a fvck. They oversalt what you din't want salted and don't salt what you want salted. Their cooking of American food sucks all to be damned. I'm done with these Chinese joints in the burbs. They are the absolute worst! read more

The food was good, hot and plenty of flavor Great service, clean Recommend it for a lunch or dinner read more

Kitchen No.1 - Shrimp Hunan Style* - New American Near Me - Upper Marlboro, Maryland

The first time we ordered from here the delivery was 3 hours late. The 2nd time I found a rock the size of a pea in my Kung Pao chicken. I'll let you decide if it's worth the risk ‍. read more

Kitchen No.1 - The rock I found in my Kung Pao chicken. - New American Near Me - Upper Marlboro, Maryland

Delicious food with good portions. Tasted fresh. Was expecting tiny shrimp in my dish but was happily surprised that they were larger than expected and tasty! Such great customer service. Clean and bright! No photos because I was too hungry to wait read more

I remembered getting food from this restaurant years ago and liked it. I decided to try it again even with the bad reviews. Maybe it was because I ordered on a weekday but the food was pretty good. The only issue I had was that all the juice leaked out before I got home. Anyway, the food was fresh and of course the service was quick. U read more

Taste: great! Both the tofu green curry and the Buddha's delight were great. Good strong flavors, not too spicy for the curry, and fresh veggies. The rice was cooked perfectly. The veggie spring rolls were oily (typical) and delicious! Price: extremely reasonably priced per meal... although the total online was slightly less than what they charged me in person, and I did not receive a receipt. COVID Precautions: I felt safe picking up my food from here because the business seemed clean and they were adhering to guidelines. Staff: Friendly; not much interaction other than at the counter, because I ordered online through their website. read more

Kitchen No.1 - the contents of a box - New American Near Me - Upper Marlboro, Maryland

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Ok I waited a long time to make a post on this restaurant so here is a somewhat deep dive. First the restaurant is always clean inside and out. The staff is either rude or indifferent never seeming to be happy or welcoming. I have tried a number of things off their menu. The orange chicken is always soggy and overly saturated in bottled tasting sauce. The beef and broccoli is ok. The broccoli is always fresh and crisp but I don't think they wash it well as it has had the small little worm like bugs a few times also to much loose gravy. The egg rolls are the standard ones you could get at any decent carryout except for the steak and cheese egg roll which is a bit salty but still pretty good. The best thing I have had on the menu is the Crispy Beef which is tossed in a delightful light sauce but the beef is usually cut so thin and fried that you can't really taste the meat. I've ask the workers what culture of cuisines they base their recipes off of and they told me they don't know. They also frequently OVER CHARGE you so check the menu price. Today I had ordered black bean sauce and I was served general tso sauce. After bringing it back they told me that this was in fact Black bean sauce I will post a picture of what i wanted and what i got. Overall ok if you're desperate or don't feel like driving 30 minutes for decent carryout. read more

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Found this place on accident when I attempted to buy wings next door. I've been here twice now. The girl behind the counter was friendly. I was surprised to see they had wings there as well so I got those along with sesame chicken and steamed dumplings the first time. Everything was tasty. The wings were fried in breading and the full wing vs buffalo style. My second visit was for soup. I got the wonton soup and chicken and crispy rice soup to go. I don't recommend the crispy rice soup - at least not to go - as it wasn't crispy and the broth was gelatinous. I ended up straining the broth out and using the broth from wonton soup for the chicken and veggies and rice which was better. The wonton soup and broth were very good. This place is a convenient stop for my ride home from work - and they are fast to prepare food. I will likely become a regular when in the mood for Chinese or Thai (I need to try their Thai selections). read more

Kitchen No.1 - Entrance - New American Near Me - Upper Marlboro, Maryland

Decent go it local Chinese food one of the only places near me. I just don't think for fried rice should be yellow rice or shrimp pinkhat's just me and my taste o want speak to it everyone and I don'twant to bash a local businessi wild likeI see them succeed this area needs a decent Chinese spot read more

My niece and I went and order each a shrimp broccoli. We got home and was so hungry we didn't bother checking out food, my nice then points out how her food has weird things in it. We started checking and find a bunch of worms in our food it was the most disgusting thing ever. We my back right away and the lady antes to give me another order, I told her to give me my money back. They had me there for 30 minute pretended to give my money back, till today I have not received anything yet and it's been about two weeks. DONT VISIT THIS PLACE!!!!! read more

Kitchen No.1 - New American Near Me - Upper Marlboro, Maryland

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There's not many places to order take out in upper Marlboro and not a lot of variety. I've been going here for 10 years and never once had anything but friendly service. It's a very quick interaction. My food has always been ready when I get there and always hot and stays hot while I drive 20 minutes home. I don't even need to warm it up when I get home. This is your typical Chinese take out restaurant. Not a gourmet restaurant. This restaurant has the best egg rolls around , in my opinion. Always crispy and cooked all the way. Never soggy read more

Kitchen No.1 - Chicken and Chicken W. Broccoli Egg Roll - New American Near Me - Upper Marlboro, Maryland

I order chicken chow mein and lemon pepper chicken and they give me this with no refund I feel so disappointed and disrespected because this was one of my favorite carry out in my area. The food was horribly cooked too read more

Kitchen No.1 - Lemon pepper chicken and it was horrible - New American Near Me - Upper Marlboro, Maryland

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Kitchen One is my go-to local Chinese restaurant for delivery. The number one thing about them is the speed of their delivery. We can routinely expect the food to be at our door around 30 minutes after we place the order on the phone. They have everything that you would expect at a Chinese restaurant, but it is slightly more expensive than the average Chinese spot. Their Orange Chicken can at times feel syrupy, so that can be a bit off-putting, but its not terrible, just different. Otherwise, I can say that I enjoy the food quite often, but you can say that I'm beholden to what is actually available in my area for delivery. read more

I've just started going to Kitchen one and I always order sweet-and-sour chicken. The chicken is not breaded, which is a good thing it's like regular chicken nuggets delicious. The other Chinese restaurants is overly breaded with one piece of nugget chicken inside, kitchen one is my number 1 Chinese Pl. to get my sweet-and-sour. read more

The food, when correct, is quite good, but literally three out of the past four times I went they failed to pack tofu and instead packed chicken. I can't recommend this place if you're vegetarian, they get it wrong more than they get it right. read more

0n 7/25/2023, I drove five miles to pick up an online order, I returned home and discovered had someone order. I tried by telephone to explain my issue by the employee on the phone refuse to believe she gave out wrong order, she was later identified as a older Asian lady. I had explain that I order shrimp and black bean sauce and bring rolls and not egg foo young, thank God I payed via credit card. Now the problem came when she refused to give me spring rolls, telling that they were in bag of the wrong order. It was only resolved as I threatened to call the police. I also was advised that the previous owners sold the Carryout two years old; it seems like the new management have no control over this hostile speaking employees, the aforementioned employee has been there for the past 20 years, and should be removed from the customer facing counter before she run others customers away. read more

This is one of the worst Asian restaurants I have ever been to. Currently only open for carryout, but the lady up front was very rude, yelled No American Express at me, instead of politely saying so. I pulled out a Visa, and she rolled her eyes, and pointed to a sign that said $10 minimum (which is a violation of VISA terms for vendors, but is still understandable, so I paid cash.) The beef was dry in places (which I don't know how that is possible since it's covered in syrupy water) and undercooked in other places. Lots of fat and gristle. You could seriously save money by just ordering one beef dish for the entire family, and just take turns chewing the same piece of beef--it was that bad. My entire meal went into the trash. read more

Great food good customer service and love the workers Clean restaurant proper English spoken read more

This establishment is over charging people, please check the menu price and DO NOT take their word. They tried to charge 19.50 for 10 wings and mambo sauce. When I challenged them because the menu price says 15.95, I was able to get the difference. Please be careful! Nonetheless, I will not use them anymore. read more

They use to be a decent place to go get food nearby. Not anymore! Horrible customer service. I've never experienced arrogance from a food service place like this before. They talked down to a customer in front of me as if they were paying him to eat there. I get my food and it is NOT what it use to be. It was greasy and that on top of piss poor service gets a zero star from me. read more

Walked in and ordered shrimp fried rice and egg fu young, when I got home and opened my food my fried rice and shrimp was not cooked and the food was sticky I called them to letr them know and received the worse customer service The manager said he didn't see my order, no record of order then he says I called the wrong place, I asked are you near edible arrangement he said no and hung up. They are near edible arrangement. When I call from my Phone they hang up. I said I'm coming back. When I came back they locked the door. Its just some shrimp fried rice damn. I will NEVER EVER GET ANYTHING FROM THEM NOT EVEN BOTTLES If I could give them a negative rating I would read more

I have been eating here for over 10 yrs. I am not sure whats going on but they have changed. The place smells, the food was so greasy we were afraid to try it. Just not happy with the food. Egg roll bag had so much grease it practically covered my plate. The box my food was delivered in had so much grease it was disturbing. It appears they dont drain anything of the grease anymore. So this must be the new norm for them. I noticed strange people working there now. The people working there aren't happy anymore. It was nice while it lasted. Looking for a new spot. read more

I have been a loyal and happy customer of Kitchen #1 in upper Marlboro MD for many years. People are nice, food was always good till last night. I got a delivery order of chicken wings and two types of egg rolls and fries. To try to be kind the food flat out sucked, everything was so over cooked. The egg rolls were burnt and the chicken was show over cooked it was hard as a rock. If I had wanted bad over cooked food I would have cooked something myself. And for the fries. well they weren't even there. I'm sad to say that after last nights food order they have lost what was a loyal customer read more

Gave us the wrong order. Then wanted to charge me for THEM to deliver the correct order. When I said no, she said she cant have the driver go out for free. They gave me the wrong order!! Then proceeded to ask me how much of the food is still there. What?? Are you going to reserve it?! My kids ate some of the rice and the chicken! She told us to stop eating and package it back up and as long as 90% was there. She would give me my original order. Ridiculous!!! The food is actually decent. The woman that owns this place sucks. No customer Service what so ever. REVISION: The delivery guy was pleasant. He drove here, despite not being paid, gave me my original order and money back. Left him a nice tip. The MANAGER still sucks. read more

I ended up getting food poisoning from chicken curry, I'm never eating from kitchen number one or Chinese food ever again.

Really good sushi! Online ordering service is easy to use but you have to call to add sushi! My husband loved the teriyaki chicken skewers!

New Updated Review Here! I called in my order for pick up while I was out shopping. The man who answered the phone was extremely rude! I ordered a shrimp egg foo young combination plate and a large half and half. It comes with fried rice and an egg roll but the man on the phone must not have known that because I could tell he was charging me for each item separately. When I asked for the total, he was really dismissive and just repeated the prices for each item and told me to just add it up myself. Are you kidding me? He then told me I could just look at the menu for the prices. I told him I don't have one which is part of the reason why I asked him for the price. He was just so rude I wanted to yell at him and cancel my order but for whatever reason I didn't. When I arrived to pick it up, I found out he had indeed charged me for each item separately so I had to place another order and wait another 10 minutes or so to get my food. Apparently they changed the portion as well because I got a different type of container which was smaller that the old one. After this, I'm not spending my money here ever again! read more

I love the sushi here and my food is usually pretty good too. I always order to go but the one time I sat in at kitchen no 1 and my server did not give me my change. My order came up to $18 and some change and she took it upon herself to keep the change. I was going to leave her a larger tip but he tipped herself. I didn't make a fuss but who does that. Anyways over all the food is good and fresh. read more

Order take out tonight from KN1 and the experience left me speechless. We ordered pepper steak, general tso's chicken, 2 egg rolls, and fried rice. Took 30 minutes more than the quoted 45 minutes--not a problem. I opened up my food and the smell was bad--burnt bad. I thought oh well I can get through it. I start to eat a piece of the chicken (general tso's) and it was not edible---burnt to a crisp. I decided to call back to request another meal and the lady on the phone had the nerve to ask me why did I keep the meal if it was bad? Huh? I was confused. I'm supposed to go to my kitchen table check the food---not to see if it's correct BUT to see if it's fresh/not burnt, etc and return to the door and give a justifiable answer. I didn't know this is what's expected---did anyone? I advised her I was not going to sit on the phone and debate and argue with her----she then said they close at 10:30pm and they would basically bring it on there way home. Can you say speechless and hungry---nonetheless. I accepted anyway. Before I hung up I was called an angry b-w and a bitch. I don't believe in writing reviews when emotions are attached but this one I would feel stupid if someone has to experience this kind of service b/c I DID NOT leave the review. I have never been cussed out by an establishment I selected to partronize and spend the money I get up at 4am and deal with traffic to go make. I'm stunned. read more

Kitchen No.1 - Burnt---general tso's chicken - New American Near Me - Upper Marlboro, Maryland

We ordered our dinner with the intent to pay in cash. After I hung up we discovered that we didn't have enough cash on hand so I called back to use my card. I explained the situation to the woman who answered the phone (she was not the same person who took the order) who immediately asked for my credit card number. I began to give her the information but thought that I should verify that she had the correct order to apply the funds to. I asked her what the total was for the order; she asked for my 3 digit code. I said I wanted to verify the amount of the order and she repeated her request for the 3 digit code. The 3rd time I requested the total she began yelling at me,so I responded to cancel my order and I hung up. I'm not spending my hard earned money in places where I am not treated with respect. read more

I hadn't ordered here in a long while so I figured I'd give them a shot. I figured since I was only ordering two Buddhist Delights (just some veggies with fried rice) with carrot and baby corn it shouldn't be too bad. The lady tells me it'll be 50 to 55 minutes for the delivery which I hesitantly agreed to. So when 1 hour and 20 minutes went by needless to say I called about my order. The lady rudely tells me the driver left a few minutes ago he's busy blah blah... then suddenly she's telling me he left a while ago. I asked her if she could call him to see where he is... she tells me she just called him and when I challenged her she hangs up on me. I called back and told her that I would like to speak to a manager. She tells me the manager is not there... I tell her I would like to cancel the order. She says fine. Soon as I hang up the phone the delivery person comes. I tell him that I had canceled the order and thanks but no thanks... he starts yelling something I don't know if it was English or Chinese but I closed the door and locked it. He knocks a couple of times and after I turn off the outdoor light he leaves. Crazy right? I won't tell you what you should do because maybe your experience will hopefully be different (I doubt it but maybe o_o)... But I definitely WILL NOT recommend this place to anyone. They can't even be nice to the people that pay them. And then to rudely hang up on the customer (who's completely justified in wondering where their food is)... and/or arrive at their home and essentially yell at them because THEY were late that's just completely mind boggling. I guess I'll have to stick to China Taste or that Cafe Asia place because this place is just a no and never again. read more

We had done a pick up order and had to wait about 25 minutes but the food was pretty good, this time I Should rate them be no stars. We placed an order at 5:07 pm, I had to repeat our address no less than 12 times, spelling the street and giving the house number, it was also a challenge as they kept telling me to hold answering other phones to take orders and then starting again when another person picked up the phone. We finally got our order for wonton soup, egg drop soup, fried rice and a combo order (had to tell them what it was they do not know their order numbers) placed and we were told 40 minutes. 605 pm rolls around and we call VERY rude had to tell them the phone number twice they said driver already left. 635 pm we are now at an hour and a half driver already left AGAIN. I had to tell them my phone number 3 times just to have them say the driver already left and hung up on me. 7:05 pm rolls around and we call back again, got halfway through the phone number and the guy yells at me driver already left and slams phone down. 7:10 pm the driver shows up 3 people in the car guess they uber inbetween deliveries he apologizes said he didn't know it was taking that long and only 2 people are there in the resaurant (their dining room is not open). The food comes in and a major dissappointment the egg drop soup tasted like straight up grease and was the consistancy of warm jello, the wonton soup was all broth and 3 maybe 4 noodles, the rest of the food was luke warm, the Gen Tsao was chicken nuggets with some orange sauce on it, not worth the price or delivery time won't be going back. read more

The food here is good. Service is Ok. They don't do the buffet anymore. I had an issue with my food. I called and spoke with someone and they told me to come in. I brought my food back and they were more then happy to make me another dish. This time they even added a little more and showed me my dish before I left. The lady in the front was very kind for someone who just got yelled at by a very rude customer even though she had about 10 people in line and waiting. Sometimes if you speak to someone calm and without an attitude they would more then likely be willing to help solve the problem and you wouldn't have to worry about if they did something to your food. read more

Went to lunch late -1:40 PM. My friend Cynthia & I ate at the lunch buffet. Food was ok-pretty picked over that late in the day but we were in a hurry. The server was very polite and made us a fresh batch of dumplings & fried crab won tons. they were really good hot & not greasy. It was a rainy dreary day we had hot tea which was awesome. Lunch in a total of 45 minutes -good enough for the day ;0) Then back to work read more

ZERO STARS!!! I have been going to this place for years and after tonight myself and my family will never return. I don't know what happened with the change of staff and policies but the service was just ridiculous. I called in an order that included chicken wings and was asked during the call what kind of sauce I would like for my chicken, being that many restaurants do this to be efficient so your order is complete ready to go when you get there, I didn't hesitate to say mambo sauce. Anytime I have gone to them in the past it always came in a container and I wasn't asked about sauce choices until I got there. I arrived to pick up my order and the woman in front handed my box of chicken off to the back kitchen staff and said I wanted mambo sauce. I found it strange but figured maybe they just don't keep the condiments behind the first counter anymore. The cook DROWNED the wings in sauce. I couldn't believe it and didn't understand why I wasn't given the sauce on the side. That's their policy if you say you want sauce over the phone now so buyer beware!!! I told her I wanted a refund or new wings without sauce on them. Then she had the nerve to refuse to make more wings or give a refund. I had no plans on leaving until something was done. She turned to the young man she was training and said she should make him pay for it in which he offered to do and she took him up on that offer. Only then did she give me new wings. The mistake was not his fault at all and shame on them for making him pay. Her poor training was to blame. He was pleasant and apologetic and she was a mess. ALL OF THIS DRAMA OVER 5 FREAKIN CHICKEN WINGS!!! I wish him luck in the future for finding a restaurant worth while to work at. Shame this used to be my favorite Chinese take out spot. 5 stars for his customer service and -5 for hers. Eat here if you want a hassle. read more

My order was taken incorrectly over the phone and they did not delivered what I asked for. I called and instead of trying to rectify the issue, they repeatedly read me what they wrote down as my order. I was willing to pay for the correct items but they were so busy trying to tell me that I was wrong they didn't understand that. Please have them read your order back to you in order to avoid rudeness. read more

I ordered sushi while I was there for take out and I didn't get it until 45 minutes later. It's called Kitchen No. 1 because they can only cook one thing at a time. read more

Horrible horrible horrible we ordered wings from here yesterday and you could taste the week old grease stay away

Clean and fresh tasting food. Fast and friendly delivery as well as service. Brand new chef and sushi chef!! Go check them out!