I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

I've been putting off getting our water softener fixed. Luckily CCW was able to come out the same…read moreweek that I found them on Yelp. It was easy to book a service on their site. The communication was very clear. I received text updates regarding time of arrival. Tony text me prior to coming and I sent him a picture of the system. I'm assuming he brought parts along based on this because he was able to replace a big part on the spot. Tony was very knowledgeable. He could tell what was potentially wrong in my house just by looking at the system. He even fixed my sink upstairs that no longer had water flow. All in all, the whole service took about 2 hours. He was able to reset my water softener, replace a part, and fix my sink. He even gave me some water test strips. Spending $200 for a 5-year maintenance is completely worth it. Now I don't need to think about it again until 2031!

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Chris was on time and he and his assistant put shoe covers on which I appreciated. I thought all…read morethe parts in one of my toilets needed replacing but he told me only one part needed replacing. He stopped the slow leak in my bathroom faucet but had to go to Home Depot to buy a part. Meanwhile his assistant kept working. He also replaced 2 drain plugs with more updated ones on two bathroom sinks. Chris was professional and worked diligently to repair everything in a timely manner.He also replaced some pipes under the sink and did not charge me extra! I will definitely call him for future repairs.

I had a leak in my water main from the meter to my house, somewhere under my driveway for the…read morelongest time. I called Chris, he came out and quoted me a fair price. The following week Chris and his partner came out and replaced the entire water main to the house and descaled my tankless water heater. They did an amazing job in just one day and once they finished they were very thorough cleaning up making my house looking like no one had done anything. Chris is a gentleman and I would recommend him to anyone that needed any type of plumbing job done, I can't say enough. Thanks Chris!!

I called Gregorio because I had concerns about our water heater and a possible leak in the…read morerestroom. He picked up right away and took the time to patiently answer all of my questions. He also shared a lot of helpful knowledge. I felt empowered after the call, and it turns out I don't need to replace my water heater right away after all! What really stood out to me was his integrity. He didn't try to sell me something I didn't need. Even without an in-home visit, the guidance he provided was incredibly valuable. Thank you, Gregorio!

I phoned this morning and Gregorio answered. I asked for a quote and installation of a replacement…read moregas water heater. He asked if I would send pictures of the old one by txt and my address info. He quoted a fair price and said he could come in the afternoon & would call before arrival. He & helper arrived as planned. The installation was completed promptly & professionally at the price quoted. Done in less than 2hrs and removed the old tank. He suggested we call him in 6mos for a free inspection. He is now my new plumber for everything plumbing. Great job!

I hired Plumbing Installs to install an iSpring three stage filtration system. Petar arrived…read moreexactly when he said he would and was super efficient. He was also very knowledgeable and patient with my never ending questions. His work is well worth the cost and a great value. I've also recommended him to a neighbor who is looking for a reliable plumber. I'm definitely keeping Petar's contact number (714-455-4986) for any future projects.

I used Plumbing Installs to install my Springwell Water Filter / Conditioner system in June 2025…read more Petar was super helpful and informative over text/phone. He answered all my questions upfront. His pricing was very transparent and reasonable. He showed up on time with his son and they did a pretty quick and clean installation. Very nice people and great service overall! I would definitely work with him again on future projects.

Paul Olson is the best. He and his team did a great job to…read moreunclog my kitchen sink. I will never go with someone else. Very professional and honest service.

Very directly fixed the problem. No constant upselling. I was able to pay using Zelle.read more

I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.