Fried mango milk- THIS WAS THE BIGGEST SURPRISE OF THE MEAL! By the time the dessert came out, we were already full and we had never heard or tried of this but despite that, this was surprisingly delicious! I love anything fried, so the fried shell was perfectly crunchy, similar to fish and chips kinda fried with a lighter color. Inside is really hot pudding like milk, with lots of flavor. The inside reminds me of shuang pei nai (another chinese dessert). Really delicious. Be careful of spilling ha ha Lo mai gai- a classic, delicious Shrimp churn fun- as good as I remember. Oddly enough they have the sauce on the side. I'd just pour it all over them before eating for the best experience tho Pork chive dumpling- same as I remember, personally not a fan Potaticker- was surprisingly high quality, super browned but not burnt, super crispy bottom, beautiful bottom that they are proud to show it. Hot fresh juice inside, as usual be careful its hot Congee- is a classic, wished the chicken didnt have bones in it. Congee came with chinese donut and green onions a pleasant surprise Beef chow fun- cant give a rating on it since it normally makes my tummy sick and this is not exception but my family loves it Extra Overall delicious foods, chinese foods tend to make my stomach queezy tho so idk You could probably tell but from this experience, favorites were shrimp churn fun, potstickers and the big surprise fried mango milk Delicious foods but tbh, low key a scam with these prices but I think its a pretty normal pricing compared to other chinese places Authentic food If u have some money to splurge and like chinese food, I recommend it. Chinese food is best eaten with more people 4/5 read more

See all

This is the best dim sum place in our area, my family goes to this place almost every weekend!

Food quality and portion sizes have clearly declined. The pea wine w/ tofu skin were completely bland, and the steamed pork ribs came with only six small pieces. The biggest issue was the pricing. Our food total was about $70, but the final bill came to $92, nearly a 30% increase. This included a mandatory 18% service charge that was never verbally disclosed. Only after questioning the bill were we shown a small note hidden in the bottom corner of the menu (see photo). The notice states that this service charge is not a gratuity, but is used by management to cover operational costs, including employee wages and benefits. This is extremely easy to miss and feels misleading and non-transparent. Between the declining food quality and the hidden mandatory charges, this experience was unacceptable. We will never come back. read more

Koi Palace - Dim Sum Near Me - Dublin, California

Terrible service, mandatory tip, hair in food, 0/10 would not recommend Rude and slow service read more

Still my favorite dim sum restaurant. Came to this location because of the Livermore Outlet. Service was good and not waiting for the table because they just opened. Chicken feet were tasty spare ribs were good. Tofu pudding was freshly made. The only minus was Chinese donuts inside the rice noodles were too soft not crispy. After all service was much better than before. read more

See all

This review is mostly towards manager Mr. Sean Lin. We were originally going to host a party here and gave a large deposit, but with last minute circumstances we had to cancel the party. Instead of keeping the deposit and not letting us use it for credit, Sean let us use the credit towards a dinner. We decided to invite 20 of family and friends for dinner, they all said the food was delicious and service was great. Standouts were the Wagyu beef cubes, Sea Bass with Honey Glaze, and the Peking Duck. Thank you so much Sean and other employees, you are amazing and very nice! read more

We ordered a bunch of items from the house specials dim sum lis, but did not like any of them. The deep-fried Sampan hargao were mostly skin, some of the rainbow xlb flavors were hard to swallow, and the xo sauce topped spinach dumplings were falling apart upon arrival. The okra was good taste-wise, but undercooked. At over $30pp, we were expecting better execution. We would not return for dim sum. read more

Koi Palace - 667. Okra Poached w. Black Garlic & Scallion - Dim Sum Near Me - Dublin, California

Dates: Sunday, June 16th, 2024 Sunday, June 30th, 2024 I've been seeing my parents for the past few weekends. Every time I do, they bring a few dim sum dishes from Koi Palace. Specifically, Pork Ribs in Black Bean Sauce and Chicken Claw in Black Bean Sauce. I don't think I've ever been to this location, but I've been to the one in Daly City a bunch of times. It's honestly been a long time since I went, but the two dishes from Dublin were tasty. The sauce was super flavorful. The pai gwat (pork ribs) meaty and the feng zhao (chicken feet) chewy. Also, since the parents grabbed it for takeout, they weren't charged sales tax. I'd say good place to grab dim sum takeaway. Wouldn't mind actually sitting down to yum cha in the future. REVIEW #3480 read more

Koi Palace - Chicken Claw in Black Bean Sauce - Dim Sum Near Me - Dublin, California

Excellent as always. Prompt service, your teapot will never be empty or cold. Food always comes to the table piping hot. People who come to Koi Palace and give it bad reviews are ones who have never had good dim sum in their lives. I have been to tons of dim sum places across the bay, plus been to several in China, and koi palace is great. read more

See all

Far from my expectations, Koi Palace surpassed it! Visiting California, I never thought they would have a good Chinese dim sum restaurant out in Dublin. And they do! The ambiance looks amazing, kinda modern and very clean. Kudos to the chef, the food is amazing. For someone from Vancouver, BC, I'm quite critical of Chinese food outside of our city and Koi Palace did not disappoint. Most pictures were taken midway lunch. That goes to show. How good the food was! read more

See all

Food was great, but a mandatory service fee 18%? Thank you but no thank you. Why not include everything in the price?

Consistently good and fresh. In my opinion very reasonably priced. This is my family's go-to for dimsum!

3.5 stars. Koi Palace is located in Dublin Ulferts Center Plaza on the second floor. There is a parking lot available with fair amount of spaces, but can be challenging at times during peak hours. This is also true for wait times, particularly in the morning and early afternoon on weekends; reservations are best for large parties if you do not want to wait. Overall, their dim sum is pretty solid and food has been fairly consistent over the years. Service is quick, but the quality of service can be a hit or miss. Lastly, pricing is on the higher end for dim sum, especially with the automatic 18% service charge. read more

Great dim sum , but spotty service and we were made to sit at end of the dining area almost secluded while there were tables available in the main area. But the dim sum was impeccable read more

Koi Palace - 222. Sea Scallop Dumplings w. Black Truffle - Dim Sum Near Me - Dublin, California

I like the food here but I'm noticing that on the bill they added SERVICE CHARGE. I'm a great tipper because my job CASINO involves tipping, but it's getting ridiculous ... SERVICE CHARGE? EXTRA TIP IF YOU LIKE kinna shit. The bill plus the 18% SERVICE CHARGE, and tax everything. They taxed you on the meal OK no problem but they also TAXED you on the SERVICE CHARGE. Wtf!! UPDATE YOUR PRICES ON THE MENU. I rather pay more when I see it up front than at the end with hidden charge. Will stop going here and try Mayflower across the street. If Mayflower has it too, then skip. read more

Koi Palace remains busy as always, but this is about their mooncakes. They always have fancy boxes for their mooncakes. But I like the " modern" flavors of matcha, taro, ube, red bean, winter melon, lava mooncakes ( all mini sizes ) surrounding a lotus mooncakes with double egg yolks. Quite a special treat for the moon festival!! read more

Koi Palace - The seven different flavors surrounding a traditional lotus with double yolks mooncake. - Dim Sum Near Me - Dublin, California

See all

Excellent service compared to most Chinese restaurants. Ambiance in the main dining room is also very nice. The food quality and taste are five stars, and on par with Hong Kong standards! I feel grateful for this establishment in the bay area. I love their soup dumplings variety, sticky rice lotus leaf wrap, tofu fa (tofu dessert), fried donut wrapped with rice noodle, and fried tofu. I can't find another place that sells tofu fa in the bay area, especially after covid, and am grateful they continue to offer this menu item. They seem to have put a lot of thoughts into the dishes, and have a separate special menu for lunchtime as well. This is by far the best dim sum restaurant in the bay area. The newer Peninsula in Castro Valley and Pearl Bay in Dublin are so much worse in comparison, both in terms of taste and service. read more

I wish I could give zero star. Service: the guy who was our server was just not happy from the very beginning. First he compliant that he called our name on waiting list for so long but no one responded. No smile no greeting, just grumpy face. He was just trying to get his job done with any politeness or gestures. He also messed up one of the dishes we ordered, but no appology and kinda blamed us on that. I was there very busy with two of my kids and chatting with friends I haven't seen for so long, so did not bother to ask for a new dish or refund. In the end when were paying they added 18% of service charge after tax for table of only 5 people. 18% of charge for the worst service ever. I think this is illegal to charge the service fee for small party. I should have request refund on that. This restaurant is the worst!!!! Avoid! read more

My friends loves this place, but I thought it was just OK Their food items were just mid so what can I say Alright, just to be fair, true Chinese folks might love this place So don't throw pie in my face They did have a lot of space and the place was definitely BUSY So don't look at my review and go into a tizzy So this place ain't my taste. But I know that's just a preference thing. We got the Shu mai, rice noodle BBQ pork (which was actually not bad), congee, spinach, and sticky rice. However, most of the items were just mid to me. Again, my Chinese friends gives this place a 5-star rating, so I know that it's just probably me, so don't take my word for it. read more

Wish I can say I had a better experience because the food was so good! I've been here a couple times since I grew up in Pleasanton/Dublin but it's been a while since I had some good dim sum. My friends and I went for a little girls day brunch and decided to make a reservation since it gets busy here. Called and said we would be running 5-10 min lates, and they immediately said our table is gone in a rude tone so we just went hoping there would be a table for us. Went inside and the restaurant was near empty and ended up giving us a table in the far back corner next to where the dishes come in and out. Already, a little annoyed, we asked if we could move to a different small table which we saw were open but they kept saying no, so we stopped asking. Food was amazing- honestly everything we had was really really good. Got the chrysanthemum tea (delicious!) to cleanse our palette and got all assorted types of dim sum. Waiter seemed bother by us and even spilled the tea onto the food :/ I don't want to sound entitled because working in the food service industry is not easy, but I really do wish we got some better treatment. read more

See all

Koi Palace is a solid spot for dim sum. The service was quick and we received our items in a timely manner. Maybe they were a little too swift, as they forgot two of the items that we marked down. No biggie though! The ha gao and siu mai were plump and flavorful, but the stars of the show were the lotus leaf chicken sticky rice and shrimp rice rolls. The sticky rice had a nice soft texture and was packed with flavor. The rice rolls were very smooth and silky. I would say the price is more on the higher end for dim sum, but it is worth the splurge once in a while. read more

This was the second time that I went to Koi Palace where I was treated as a second class citizen because my dinner party was not in their network of usual customers. My sister came to visit for the long weekend and I thought it would be nice to take her out for some Chinese food delicacy. We entered about 6pm and expected to wait. We then received a number and the lady told us the table would be ready shortly. We saw people came in, probably with reservations, where the hostess and seemed to be the manager greeted them as if they knew them. Therefore they didn't have to wait or given a number. Understandably so because they might have had reservations. One party spoke in Chinese handing them a bag saying "this is for you." About 20min passed, two more parties came in after, no updates only my number appeared on the wait screen but there was no other numbers showing...so I was looking around and saw some empty tables. I asked the manager how long and he probably saw me looking at the empty tables, reacted annoyed at my question, he rudely said something like I can't have the table (without me asking about it) and blurted something under his mask. Then the hostess told us to go outside. At that moment I was not in the mood to eat there anymore. But because my sister was visiting, I didn't want to make a scene. We ended up going to the other side that had a separate room--no staff guided us. The first time that I felt I was treated badly was the Koi Palace in Daly City where they placed my husband and I by the restroom with an add-on table where no one came around to check on us. That was during dim sum hours. Thought that dinner and different location would have been better. Not at all! Never going back and if anyone mention Koi Palace I tell them the same story. There are other restaurants with much better service around the Bay Area. The one star is for the food. read more

Located in a plaza, 2nd floor. We decided to do a reservation on Yelp for Monday at 11a. We were able to park right away. Not a lot of customers yet but would suggest doing a reservation. As we sat down, they asked what kind of tea we want - jasmine, black, green, etc. As someone who's a first time, it would be great if they explained how the menu works. Apparently, you have to fill out their menu using pencil to your order. We didn't know this until we were ready to order. Plus, they staff were standing all around us, just waiting to take plates off your tables. But to be honest, the food is actually delicous. Chicken feet. Siumai, hargow and crispy noodles. Price is in the expensive side, just fyi. But price is reasonable to its quality. 18% automatic gratuity for all parties. Will we go back? If we're in the area and craving dimsum read more

See all

4++ Some high quality, delicious dim sum with a pretty extensive selection that includes the classics. This could be considered the best in the area and I wouldn't disagree. I know my parents are a fan. Every time I've been here, I thought the service was fine to good. It seems to always be super crowded, especially on the weekends, so there's sort of a frenetic energy vibe until you get seated. Even then, it still feels a little chaotic. Been here plenty of times over the years, but my most recent visit was in November '23, where a couple of friends and I took my parents and aunt for brunch. We got here almost right at opening so we didn't have to wait too long, but can tell lines were growing fast. Once we got seated, we got down to business along with our tea order. We ordered some of our favorite staples like the crispy taro (a personal favorite), shu mai, ha gow, among other dumplings. Also ordered some more expensive items that my mom loves like the abalone. Everything was great. I can't imagine how difficult it is to have this level of quality on so many different items, but glad to be on the receiving end. I grew up in this area and there was a glaring dearth of great dim sum places and pretty much Asian restaurants in general. There is also a sense of entitlement that I feel is prevalent with this area as well, having worked some restaurant and customer service jobs myself growing up here. So out of curiosity, I read some of the one star reviews to get an idea to see if I missed something.... one of the reviews early started with "we were letting our little princess run around"...I tried to read further, but my eyes rolled back so hard, it was physically impossible. Besides, the sweet spot for a lot of Asian spots is between 3-4 star average anyway, factoring for some overly entitled clientele. I personally am a big fan of this place. Parking can get crazy since there are a few popular restaurants in this plaza. I usually have to park around on the backside of the lot and walk all the way around. read more

See all

I was so excited to try this place bec a good friend recommended it. Food, service and ambiance is just overall ok so kinda a let down When we got there, we were given a number and waited about 20 mins (on a Saturday afternoon I think that's now bad at all). I did see them giving VIP treatments though as I've seen some people who were able to just walk in and got a table right away after I got there. Anywho I patiently waited Once seated, we were given water and tea right away. We looked through the menu and marked what we wanted to order. We got shrimp har gaw, shrimp rice roll, pork and mushroom siumai, dumpling in chili oil, gyro za, pan fried pork buns, chicken wings, suckling pork, and Portuguese custard pie. The best thing we had from that list is probably the siumai and everything else was just mid. The jasmine tea was really good! The super disappointing part is the suckling pig - it didnt look like the picture at all The service is also not the best. They confused our table w another table, gave us 2 of the order booklet somehow and we brought it up they seemed mad about it lol. Some food also took really long and they even forgot until we brought it up. They weren't that busy at the time so idk what it was. The place is nice, great lighting, traditional. Will I comeback, idk. I'd rather go back to my usual dim sum place read more

See all

Dublin has seen a surge of new and delicious Chinese restaurants, but with increasing competition, it's unfortunate to see some of my favorite spots disappear. KOI Place Restaurant hasn't been around for too long, but a few years ago, this location was home to a Japanese sushi buffet. Now, it's competing with the wave of new eateries in the area. Fortunately, KOI's dim sum is flavorful and remains popular among customers. While they don't serve dim sum from traditional carts, the menu is well-organized with detailed descriptions and photos, making it easy for first-time visitors to order. Their Xiaolongbao (Shanghai Soup Dumplings) lean slightly on the sweeter side but are still quite tasty. The restaurant is clean, including the restrooms, and the service is attentive. Be prepared to wait on weekends, as the place tends to get busy. Definitely worth a visit for dim sum lovers! read more

Koi Palace - Dim Sum Near Me - Dublin, California

We stopped by for lunch on the way back from Monterey. While we didn't make a reservation, we were able to grab a table for 2 at around 10:30am on a Sunday. Service is very quick, and the food is delicious. Most of the employees here speak English, and ordering is as easy as checking what you'd like on the menu card. read more

Service and food were excellent. Lots of choices to make. I would come back again. The Peking duck was delicious with the buns.

We took our Manager here for her Birthday to satisfy our Dimsum craving. It was a Thursday around 1:30pm, we were seated right away with no wait. Restaurant was spacious and clean. Ordered a few items and it was good. We told our server that it was our Manager's birthday hoping they would give her something like a complimentary dessert, but instead they recommended that we order the Long Life Bun instead. Servers seemed very anxious to deliver your order and to clean up your table. I poured myself a cup of tea before we left and saw the waiter's reaction in disgust that I interrupted his clean-up. I thought the prices were reasonable but when I paid our bill, I was shocked to see that an 18% service charge/gratuity was automatically added to our bill for our party of 3! This is were they get you; This added cost was unexpected and was definitely more what I would spend for lunch! Great dimsum, but could really improve in the customer experience. read more

Koi Palace - Another Dimsum Adventure! - Dim Sum Near Me - Dublin, California

See all

Koi Palace wasn't our first choice for dinner on Saturday, August 2, 2025. My family and I had already been to Chubby Cattle, where we had waited in line and signed up on the waitlist. The wait time was a whopping five hours! So, we decided to try Harumi Sushi & Chako Korean BBQ, both of which had a one-hour wait. We were starving, so we finally decided to head to Koi Palace. We arrived at 6:10 pm and were seated right away. The food was delicious! As expected, the customer service was standard for a Chinese dim sum restaurant. Shanghai dumping was brought out to our table last, after a while. I had to remind the waiter about it. There was an 18% service charge included in our bill. Our bill, which included a tip, amounted to $172 for two adults and one child. read more

Feedback from a Long-Time Customer I've been a loyal customer of your restaurant for over 7 years, and I usually don't have complaints. But I'd like to share some honest feedback from my recent visits. First, I noticed that you now include an automatic 18% gratuity, even for parties of just two people. I remember it used to be 15%, which I was fine with. But if you're going to charge 18% automatically, the service really needs to match that level. Every single time I visit, I ask for hot sauce and soy sauce -- and every time, there seems to be an issue. Honestly, it shouldn't be that hard to bring those to the table. On top of that, water is rarely refilled unless we ask multiple times, and even then, we often have to wait a long time. I'm not trying to complain just to complain -- I love your food and I want to continue supporting your restaurant. But at the prices you charge (which are not cheap), and with the automatic tip, I do expect a better level of service. I hope you'll take this as constructive feedback from someone who truly values your place. read more

We had dim sum with friends today at Koi Palace in Dublin. Overall, the food was good. Enjoyed their chicken feet, shrimp dumplings, sui mai (shrimp, pork, & mushroom dumpling), steamed spare ribs, fried glutinous dumplings with diced pork, shrimp rice roll, and especially the honey glazed crispy fried chicken wings. Their steamed veggie & pork tofu wrap in oyster sauce tasted good; however, I thought it had proportionately too much veggie in it compared to the pork. We also ordered the pan fried daikon cake and crispy fried taro puff. I tried them. To me, they were okay. However, I don't normally eat them so I'm not the best judge of the 2 items. I was disappointed in the crispy hand-roasted pork belly. It was on the dry side as the meat was very lean. Also, their Shanghai dumplings didn't have much flavor. The inside of the noodle (or possibly the meat...couldn't tell) had a starchy taste (probably corn starch) that I didn't care for. As with most dim sum restaurants, There are no reservations for dim sum / lunch. We had to wait around 30 minutes to get a table. They give you a number. It is on a first-come, first-serve basis. When we tried to pay the bill, the waitress was nice in pointing out that the tip was already included in our bill. We were able to reduce our bill by $21.00 because she told us that. There is a pretty big parking lot that extends to the other side of the building. However, most people want to park where the front of Koi Palace is. It was quite filled when we arrived. We were lucky to find a space in front of Koi Palace Express. Koi Palace is on the 2nd floor. Do not confuse it with Koi Palace Express which is on the 1st floor (street level). Koi Palace Express specializes in rice and noodle plates. read more

See all

The dim sum food was delicious and definitely one of the best. I would have ranked it higher ... however, the experience with the service was really not good. As I have advocated - the food weighs a lot in terms of what you are served - unfortunately... the interaction and experience you deal with the waiter/waitress/server provides the overall wow experience and hence, consumption of food becomes such a joy. The 18% automatic charge on your bill does not seem appropriate as well as indicating not even part of the tip for the servers. Overall ... highly recommended if you want one of the best tasting dim sum - however, be prepared for the 18% additional automatic charge to your bill and you are informed this is not a tip to your servers. Now you either add another 15% or more?!?! In essence... before you even eat or order - it already cost you close to 23 to 30% of your total bill. read more

See all

The dim sum is excellent--fresh, flavorful, and with a huge variety. Favorites like har gow, siu mai, and cheung fun were all spot-on. Service was fast and efficient, even with a packed house. Food came out hot and the carts kept rotating quickly. The ambiance is lively and elegant, perfect for a classic dim sum experience. Only complaint: the bathroom had a strong sewage smell, which really took away from the otherwise polished vibe. Fix that, and it's easily a five-star spot. read more

今日叫咗個濕炒牛河同埋豉汁鳳爪外賣，埋單＿共$39.69！ 超貴！個牛河好鹹、淨係食超重豉油味！ I ordered beef chow fun and chicken feet for carryout, total of $39.69. Way over priced! The chow fun was super salty! Would not recommend this place. read more

Koi Palace - Receipt - Dim Sum Near Me - Dublin, California

In the spirit of team bonding, one of my team members treated us to dinner at Koi Palace. He had been raving about it for months, and we al were hyped up to try. It easily was the best Chinese food I've ever had. We all were so impressed that ever since, we talk about Koi Palace at work at least once per week and when is our next visit back going to be? My team member chose the dishes he most wanted us to try, ordering in Mandarin so it was a surprise (and, unfortunately, now I'm not sure what exact dishes we tried!). His favorite dish, and what most impressed me, was the prawn fried rice. Woooah-- it's no joke! Rich and flavorful. Despite coming for dinner, we were able to order shui mai and shrimp dumplings... excellent. Now I can't wait to come on a free weekend for dim sum. The rest of my team loved the seafood crispy noodles; I wouldn't order them again if it was just for me. I found them a little on the bland side. I'm not sure what else we tried, but it was all VERY good. The atmosphere is more elegant and upscale, with white tablecloths and the waitstaff dressed in uniform. However, patrons were dressed casually. The decor is beautiful and extravagant, and I loved being seated by the aquariums. An absolute must try. read more

Koi Palace - Dim Sum Near Me - Dublin, California

My last visit here was pretty early on a Sunday morning and it wasn't busy at all. It was my first time being seated without a wait. Since it was earlier in the morning, it was relatively quiet but that changed as more people walked in. The dim sum here is delicious! A bit pricey, but I don't know where else I'd get yummy jellyfish and shrimp rice rolls. I've had rough service here before but our waitress was patient with my terrible Cantonese and I'm glad they just clarified what I wanted instead of making fun of me. However, despite the quality service and great food that visit, I left with an icky feeling once I got the check. It includes a service fee, an option to tip with percentages, AND another section requesting for more tips under that. If you weren't looking clearly, you might accidentally write your tip twice and end up paying more so be careful! read more

See all

Koi Palace in Dublin is our go-to for dim sum! Although they are on the pricier side, their food is delicious. Service is quick and the waiters/waitresses are always attentive. It does get busy on the weekends as most dim sum places do, so try to go during off times (such as after 12 PM) to avoid waiting too long. read more

Koi Palace - Dim sum - Dim Sum Near Me - Dublin, California

See all

Pretty good authentic chInese food with good service . Impressed with that combo bc it's hard to find in a Chinese restaurant now a days

Great food, great prices, nice folks. I got the bbq chicken, super tender and flavorful. The Mac is killer definitely give it a try.