Been coming here for 14 years. Food is one of the best amongst all the Chinese restaurants in the tri valley. The price is reasonable, they add the 16 percent but servers are courteous and advise that it is optional if you want to add a tip. Milk tea is always strong and smooth. Batini (supervisor) and all the newer servers are all hardworking people. Kindly treat them with respect their service is always good even when they are busy, and they are always busy. Worth noting, during COVID like all other restaurants, they increased their prices, this is the only restaurant that lowered their prices again after the pandemic 6 months ago. read more

Try the sizzling pork chops with onions - YUM! Also Shrimp with egg gravy and stir fried ho fun (wide noodles). read more

Yummy food Fast and friendly services Be there early on the weekend for a table The soup dumpling is very yummy a must try! read more

Not sure why ppl are giving bad reviews, the food is actually fantastic and service is actually great too.

Love coming here for the best Tomato Beef rice and wonton noodle soup I ever had. Unfortunately due to these times, those 2 items are not on the menu but lots of stuff of the togo menu are very good like the mushroom E-fu noodle and dumplings in spicy sauce. The frozen XLB is really good reheated at home in a steamer~ (and the box comes with instructions on how to reheat) Koi palace Express and Koi palace currently share operations using the 3 menus below and it's a little confusing. You have to go upstairs to Koi palace and go around the side to the right till you find an open door. If you didn't order in advance, on the right side of that open door on a table they have the 2 menus (the Togo menu is front & back on one page) below. You mark what you want and walk into the suite to the right of that table and give your marked sheet to the cashier. She'll give you a receipt and when your order is approx. ready, you go back to the first door and hand the person your receipt. If you do order in advance, you can skip the whole which door to go to send visit the first door you see and pay and pickup your food there. My order was extra hot such that by the time I got home (20 min away) the food was still hot. It was the best (definitely worth the adventure to figure out how to order) read more

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The staff really doesn't care about me. I wonder if it's because I'm not Chinese? I stood at the receptionist desk and wasn't even acknowledged. I had to stare down a waitress and tell her that I wanted to order to go. She said "oh to-go..." and had to call someone else to help me. I'm guessing they speak minimal English. I ordered 2 orders of shu mai to-go and a lava something (I didn't know what it was. I just wanted to try it). And they said 25 minutes. I waited and it wasn't ready. I asked how much longer and the waitress walked away (she was either rude or couldn't speak English either). Someone else then told me a few more minutes because of the lava thing. I checked in again and another waitress said a few more minutes. After 40 minutes, I finally got my order. Why do they even call it Express? Never coming back. read more

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Still the best wonton soup in tri-valley but takeout soup is more salty. They also stopped putting in the two strip of veggies, Prices went up like everything else. Disappointed in their dumplings only which wasn't wonton and had more pork but the pork wasn't fresh - had to toss it out read more

Beware. They charged 16% service charge without letting you know about it. I was about to give them tips until I saw "extra tips" on the credit card receipt. This is unacceptable as we never get charged like that anywhere in the Bay Area. Services were really bad. The lady server was so rude that she would not answer our questions about the menu. She picked her nose before she serves our dish. Are you serious! We would never come back again. read more

This is a good place for a simple Chinese meal. It's not necessarily fast, but it's meant more as a Chinese fast food place compared to Koi Palace. Options are a bit limited. It makes it easier to choose since there's only so much to choose from. The food is ok. I find some too salty for my taste. They're all tasty. But nothing extra ordinary. Overall, this is a convenient place to grab something simple and reasonably-priced Chinese food. read more

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Very delicious food. Prompt service. Small but clean place. I used to order take out and food usually ready within 20 minutes. read more

made a mistake by ordering here without reading the reviews. food was oily, meat was dried out, and the protein portion size is insultingly small. I thought it was a mistake or something, but it looks like the norm based on other reviews here. On the bright side, I know for sure never to come back here again! Golden chopstick is a few min away, so skip this! read more

Afford delicious comfort food. We were seated right away. Service was good. The only bad part is that they automatically charge you tips. read more

Koi Palace Express - Cantonese Near Me - Dublin, California

Guess how much we paid for 4 meals and 1 drink? Plus 18% servers fee ( for 4 people, mandatory, not optional) , we paid $92.94 I love the service and people there. It used to be my favorite restaurant before COVID. Reasonable prize, good food, good service! But 4 people for $92.94. With this prize, I have so many other options besides than this. read more

Koi Palace Express - Cantonese Near Me - Dublin, California

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Disappointment. The owner has informed me that they have changed their kitchen staff and now their food is very strange and not how it use to be. I say strange because a dish of theirs was suppose to be savory but it turned out to be super sweet...Definitely won't be coming back read more

Best authentic HK Cantonese style cafe food. Super clean restaurant. Best in the Bay Area.

A couple of friends and I wanted to get some dim sum, so we decided to head to Koi Palace Express to check it out for the first time. One thing to note when going for dim sum is that there will always be a long line accompanying it, as many other people had the same idea as you and are waiting for their number to be called, so they can get seated and start eating. Nonetheless, once our number was called and we were seated, we started ordering food left and right as if these dishes were relatively inexpensive. But boy were we wrong, as our eyes popped when the final bill came to our table after a long session of stuffing our stomachs. This would be one of those times where I wished I couldn't eat as much, but oh well. For the food, it was just alright, it wasn't bad, but it wasn't great either. It was just okay. I think the most interesting dishes were the 6 colored rainbow Xiao Long Baos and the Durian Puffs, which tasted just alright. Overall, I would come back here as there just isn't that many dim sum places around in Pleasanton, but for now, this should suffice to scratch my dim sum itch whenever it comes back up. read more

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So glad this place is located in Dublin. Just wish they open at 10am for some Cantonese breakfast. The hainan chicken is solid, otherwise if you are into some chasiu noodles with wonton that is not a bad choice neither. Make sure you also try their HK style milk tea! read more

A scaled down version of Koi's Palace. Place is pretty decent but menu items is pretty limited but you do pay for the "Koi Palace" name. An order of their special chicken wings will set you back $10 (for 5 wings). It was tasty (although a bit over fried). They also have a limited variety of dim sum which I thought is the same quality as their upstairs counterpart. Their baked rice was good and had good flavor, but what I liked best is their curry pork chop. The curry is in a separate bowl and they have a deep fried pork chop over rice on a separate section of the plate. The deep fried pork chop is one of the best I had as it wasn't dry; in fact it was more moist than your typical pork chop. One thing I hate is they have high tea tables and chairs; looks nice but not much else. They were highly uncomfortable and weird. It's small and their condiments are in the center of the table recessed with a cover on top. So if you need to get the chili paste afterwards, you'll need to have someone help you hold the plate up while you dig in the table hole for it. read more

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You know what I dislike? Disorganization at a restaurant. We arrive expecting to be led to our table when the waitress says we have to order first before being seated. Right behind us, a family of 3 just sits down where we would have been seated if the waitress had had told them the same thing. We're miffed but waitress apologized. To make matters worse, you have to order and pay AND THEY CHARGE YOU AN AUTOMATIC GRATUITY OF 18%! NO service yet and they get 18%? Now that I've vented, we ordered pork cutlet with curry, hai nan chicken and curry beef stew with rice. Hai nan chicken is presented nicely and served with three dipping sauces. Curry beef is tender with good flavor. My son ordered the pork cutlet so he said it was good. Staff was attentive and continued serving water and hot tea which, in all honesty, they earned their 18% tip. All in all, good eats only marred by our initial walk in experience. read more

I never knew there was a koi palace express, but I'm glad I got the chance to try it! We ordered the chili dumplings, shanghai dumplings, shredded duck porridge and the hainan chicken plate. Everything was really good! The chili dumplings were not too spicy and was very flavorful. The shanghai soup dumplings did not have a lot of soup in them but the meat was very juicy and flavorful. The shredded duck porridge came with a dish of peanuts and onions to put inside and mix in yourself. The hainan chicken plate had a great presentation! I was really satisfied and amazed with this. There wasn't a large amount of chicken but it did come with other items such as a large bowl of rice, some veggies, sauce for the chicken, and a cute teapot with ginseng chicken soup. The overall service was pretty good as well and the best part - no wait! Since we came here around 9:30pm. I would love to come back when I'm in the area again. The prices are pretty decent as well, not too overly priced. For four dishes and a beer, the total came out to be around $40 something which wasn't too bad at all for the items that we got! :) read more

Koi Palace Express - Duck porridge - Cantonese Near Me - Dublin, California

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the food is actually delicous. Chicken feet. Siumai, hargow and crispy noodles!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The food is always solid here. The duck and BBQ pork is really good. For lunch I always order shrimp won ton soup and beef chow fun dry. It's not really dry but not made with a lot of gravy. The service is efficient. If you're looking to have a slow relaxing lunch with friendly servers you may want to choose another place. read more

Koi Palace Express - Cantonese Near Me - Dublin, California

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30 mins after I placed order. And they haven't start to cook. I have ordered the curry pork cutlet over fried rice.

This is my ABSOLUTE favorite meal. The chicken is cut fresh. The tea pot on the side is actually chicken herbal soup. The rice is also delicious. It is not basic white rice. The whole set is worth every penny and is very generous in portion. The peanuts are also special and not your ordinary plain ones. They could give a little more vegetable but the meal is AMAZING. As for the location, it is downstairs on ground floor versus the upstairs Koi restaurant which is expensive. This express cafe is a cheap quick bite. If you look at their tables, the center comes up and is a secret hiding place for condiments. The tables are a bit cramped for 4 people to share. The restrooms are single stalled and could be cleaner. Overall, this is a MUST TRY and is my go to restaurant EVERY time I'm in the area. read more

Koi Palace Express - 201. Hainan Chicken Rice Plate - Cantonese Near Me - Dublin, California

Koi Palace Express Saturday lunch time. Got a number at koi palace and the wait time is 1 hour... came downstairs and see this koi palace express. No wait. Awesome. The menu is much smaller. And there are many things they don't serve here. Service could be better... asked for milk tea for no ice, no response and they came with ice anyways...... Food is good. Got steamed chicken feet, Shanghai style juicy dumpling, pork dumpling in chili sauce, egg yolk lava bun. Everything was good , especially the egg yolk lava bun. It's sooooooo juicy and fresh, scrumptious! read more

Koi Palace Express - Cantonese Near Me - Dublin, California

Koi Palace Express is a smaller restaurant and downstairs whereas Koi Palace is upstairs, a lot bigger, and quite on the expensive side. They are both located in Dublin. Personally if I am looking for a quick meal and spending quality time with my family, Koi Palace is a great place. It is not as loud as Koi Palace, which is good! My family and I truly enjoy our meal here as it is so delicious and the price is reasonable. About the place: As I earlier mentioned, it is smaller, but the place is rather clean. The service overall is good. As soon as the workers see you walk through the entrance door, they will immediately seat you right away, and will hand you menus too. Along with that, they will bring you either hot tea or water, based by what you asked. *Tip: tea is good to cleanse your palate if you are eating dumplings or dim sum* One of my favorite meals I get from here is the farm raised hainan chicken with special stewed tea-pot soup ($13.88). Let me tell you, it is AMAZING! The flavor of the rice is so good, paired up with the chicken and dipping it with the sauce, it is quite delicious. After all that, you get the soup. While it is piping hot, there's meat and ginseng, and the flavor of the soup is so good. Like I said this meal was $13.88. That is such a good deal. This meal is highly recommended. This place has many options to choose from whether you are in the cravings for noodles, dumplings, rice, or more. The flavor of any food item here is savory. Majority of these items listed on the menu are comfort food. Entirely, I love this place and their food! read more

Koi Palace Express - farm raised hainan chicken with special tea-pot soup ($13.88). - Cantonese Near Me - Dublin, California

I've always ordered this rice dish, but now the meat is cut so thin. That's crazy. They must be cutting cost due to covid. The meat used to be cut much thicker than this. Very disappointing read more

Koi Palace Express - BBQ pork rice dish meat is cut so thin now probably due to the covid shut down and then losing money. - Cantonese Near Me - Dublin, California

We came in 30 minutes before they closed after lunch and they took us in but reminded us that it's last call. It was fine because after a quick glance at the menu, we ordered the salted fish fried rice and the curry lunch dish. We chose the spicy dumplings as an appetizer and that came out last. The fried rice was good and was also acceptable as a leftover the following day. When we asked, they brought a box and a brown paper bag to carry it in. The curry dish came with egg fried rice. The dumplings weren't quite what I expected because the sauce was sweet with chilis but it turned out fine. They default to chopsticks but you can get a fork if you ask for one, which I did! They were good about keeping the tea refilled throughout our meal. I was pleased with Koi Palace Express as a quick lunch place with lots of Chinese dishes that you both do and do not see on other Chinese restaurant menus (such as my salted fish fried rice!). read more

This place is significantly less packed than Koi Palace and there was no wait when we came before noon. We were seated in the back because the tables in the front are very exposed to the cold when the door opens. The tables and chairs are like a set and they fit well together. However, the chairs aren't very comfortable or very deep. I liked half of the dishes we ordered, but the other half was too salty/peppery. The tofu, spicy wonton, rice noodles, and tonaktsu curry were my favorite dishes. Tonkatsu was quite juicy and not over fried. Spicy wonton was fresh and not too oily. Tofu skin was crispy and the inside was cooked perfectly. All too often, the inside of the rice noodles have zero flavor, but the rice noodles here were not too large and certainly more flavorful. The steak was too peppery and the noodles with eggplant was too salty. This place has some solid dishes, but the atmosphere just feels a bit too cramped. Prices here also aren't very cheap even though it's "express". read more

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Not sure why there are only seven reviews on Koi Palace Express. I swear I had written about this place years ago. My family and I were looking for a quick dinner in Dublin earlier this evening. We decided on Koi Palace Express since there is a Ranch 99 nearby and we wanted to pick up a few items there after dinner. We arrived to Koi Palace Express at around 7:00pm. The place wasn't too busy and we were seated at a table close to the cash register counter. The interior appeared clean and decorated simply. The round wooden tables and chairs were custom-made. One of the servers brought us water (per our request) and menus. Just like their big brother upstairs, they have dim sum on their menu, as well as other items such as Hong Kong style BBQ, congee, noodles, rice plates etc. After a few minutes of perusing the menu, we ordered the following to share: - Four Treasures Rice Plate - Curry Beef Stew Rice Plate - Beef Chow Fun - Seafood Pan Fried Noodles Four treasures rice plate was the first to arrive. A complimentary seaweed tofu soup also came with it. The four treasures (roasted pork, BBQ pork, soy sauce chicken, and a soy sauce hard-boiled egg cut in halves) were all delicious. Portion was a little small in my opinion. Beef stew rice plate was very good in my opinion. The chunks of beef were tender and the curry sauce was authentic Hong Kong style. I really liked the fact the dish was served with egg fried rice instead of white rice. It really gave the dish a little something extra. Beef chow fun was okay. Although the few slices of beef were tender and the veggies (yellow chives, sliced onion, and bean sprouts) were fresh, I failed to notice the "wok hay" (breath of the dragon, usually noticeable when high heat is used) in the dish. Seafood pan fried noodles was above average. The seafood used for the dish (bay scallops, shrimp, calamari, and basa filets) was fresh and most of the noodles were crispy. Only knock was the canned straw mushrooms used for the dish. They had a very tinny taste to them. Service was adequate. Our server was polite. With T/T the check came out to $58. A little pricey comparing to similar restaurants, but we were in and out of the place within an hour. The time saved is worth a little extra in my opinion. BONUS MATERIAL: - Major credit cards accepted. read more

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BETTER THAN KOI PALACE Several years ago I ate at Koi Palace, which is located on the second level of this plaza building at Dublin. I admit for the price I paid I wasn't impressed. The price I was paying seemed more for the décor than the actual food. So I wasn't sure what to expect from its "little sister" one story down. I like Koi Palace Express better than Koi Palace. The price you pay is decent for the items you order. None of the items are pretentious - they're straightforward food. The dry scallops fried rice isn't too salty. The Sampan-style chicken has a little spice to it. The Hong Kong-style crispy noodles soaks up the sauce and juices of the seafood. A sign of decent Chinese restaurant how well is its Peking duck. The duck was moist, but not greasy. The only fault I would say is I wish the skin was a little more crispy. If you want a simple Chinese meal without spending a lot of money I recommend Koi Palace Express read more

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Good comfort food like chow mein and fried rice. They also serve good Hong Kong style baked spaghetti etc..

3.5 dinner After sitting all day on the hot freeway, at times cresting 100F, we were etiolated and in need of a boost! Been wanting to try, and en route to the humble abode, so tried 3 dishes. Our egg fried rice was not a good fry on the rice, kernels lacked wok breath and the plate ended up being a grabbed kind of wet ordeal. The wonton was nice, and had more tendon than I cared for. The jook-- made from a Hainan chicken-type, nice smoothness and creaminess that top congee makers can achieve. Like the accoutrements that add texture,& that was the great overarching winning dish for me. Customer service: the stereotype. Hey -- if the shoe fits... read more

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Much more oily foods than their main restaurant upstairs. When they have "Express" in the name you would hope they offer quicker service, nope! Egg noodle was super oily. Xiao Long Bao was swerved with 4 pieces in foil instead of spoons. Tofu and seaweed soup was bland. So slow even at 2 PM, so if you come here on your week day lunch break, expect a longer wait till food arrives to your table! The waitresses didn't even break a smile! We will stick with Koi Palace upstairs instead. read more

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Now, THAT's some real wontons!  The wrap is nice and thin and filled with crunchy shrimps cooked just right, the broth is nice too. Baked Pork Chop Rice's sauce is tasty and the porkchop is tender, what a perfect blend of flavor and texture.  This dish takes a bit longer, so be sure to have other other appetizers while you wait if you're hungry. The Salt & Pepper Calamari pieces were a bit smaller than I like, but the taste is still great. Beef & BBQ Pork Fried Rice was surprisingly good.  Minced beef and BBQ Pork, with a hint of ginger, quite flavorful. This is "express" so the seats are super uncomfortable since of course, they prefer to turn over the tables quickly, so not a place to stay and chit-chat after your meal. read more

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Husband and I came for a late lunch on Veteran's Day. We were greeted and seated right by the kitchen door--a bit awkward as I felt like the door was constantly about to slam into my back, but I was too hungry to make a big deal out of it. We ordered: - Sizzling Beef Steak in Black Pepper Sauce - Eggplant with Spicy Garlic Sauce in Clay Pot - Baked Fish Fillet The food took awhile to come out, but the steak in black pepper sauce was delicious. In retrospect, we should have ordered some white rice to go with it, but were too hungry to wait. I was disappointed that it only came with two pieces of broccoli, when the picture on the menu shows an abundance. C'mon, Koi Palace, broccoli ain't that expensive. We polished this one off fairly quickly. The eggplant arrived next and was also delicious. Yet another dish that would have gone well with rice, but we were too hungry to care. It wasn't very spicy but was quite flavorful. Our baked fish fillet arrived last (no surprise, since it was a baked dish.) This dish was decent, though I've had better at other restaurants. The fish portion was generous but could have been more flavorful. Service was a bit lacking throughout--waitresses would bring our dishes, but not ask how we were doing, refill our water, etc. Yes, it's a Chinese restaurant and I know what service tends to be like, but I expected a bit more friendliness. read more

Come here if you don't wanna wait for the koi palace upstairs!!! I've tried a couple dishes there but only the hainan chicken plate & the xo pan fried noodles were memorable. The hainan chicken is probably the only thing I'd get there. The plate includes some yummy chicken, hearty chicken broth, A LOT of rice, veggies, peanuts & 2 sauce! I LOOOVE using the green onion sauce. The thing I hate the most here isn't related to the food or the service but THE TABLE AND CHAIRS!!! The chairs are in a weird shape, think of a pizza shape, so it's awkward sitting on it. Although I must say, it is space saving with this design. Maybe I'm just picky w/ chairs - oops! But anyways, come here to try the hainan chicken rice! read more

Koi Palace Express - Hainan chicken - yum!! - Cantonese Near Me - Dublin, California

Highly recommend the hainanese chicken, the tumeric rice had a perfect amount of garlic, the chicken was super moist, and the soup was so detoxing! read more

16% automatic service charge. I wasn't aware of it until the bill came. I read more about the charge on the menu and it is not supposed to be a tip but to pay for wages and benefits. I was about to pay tips on top of the service charge but the nice gentleman told me I don't have to. I would pay 15% tips anyway, it's just 1% more, but I absolutely hate it when I am forced to pay. What if they have bad service??? Then I must pay 16% anyway? I will not dine here again just because of this. Food was fine. They got rid of that little cute soup tea pot for the hainan chicken. The server also hinted us twice that we should get three dishes since we have three people. You know, sometimes we are just not that hungry, what's the problem with ordering less. Smh. read more

I have been a customer for 10 years+. My favorite dish has been the Farm Raised Hainan Chicken with Soup. It was $9.99 10 years ago and now $18.88. While the taste is still good, the price has gone up 100% yet the portion size of the chicken has been reduced by half! Last Friday my dinner consisted of one small cut up drumstick and a winglet, 6 bite size pieces total unlike the picture presented on the menu. Added automatically to the bill is 16% service charge for employee benefits. Tips are additional. If this is the portion of the chicken going forward, I will have to find another restaurant for the Hainan chicken. The amount of chicken served in this dish at Koi Palace Express is totally unsatisfying!!! read more