Wonderful people, especially Rick the manager. Diagnosed an issue, super polite, genuine people, especially Rick. This is our new oil change spot as long as I live in Fort Worth read more

THE SERVICE AND STAFF ARE HORRIBLE!!! I was a first time customer and can guarantee this will also be my last time. Upon first arrival I was asked if this was my first time in which I responded "yes" I was then directed to park my car and he would be with me in the office shortly. Upon walking in the office I waited for them to cash out a man I front of me. Once the man was done I walked up to the counter. I was completely ignored. No one said a single word to me as I waited to talk about prices and services. As I continue waiting they took something off my car and was telling me it would be an additional 40$ to replace it when I asked what my initial price was for the service. They told me the price and I politely said that it is out of my budget and I'll take my business elsewhere. The man proceeded to tell me they had already started the service and unless I paid they were going to hold my car hostage. When I communicated that no one prior spoken to me about the prices of services or anything at all besides asking me was it my first time and to meet them inside I was then directed to a manager. The manager tells me that they do not have to tell people the prices of services before actually servicing them; and that if I do not pay the amount in full they are keeping my car and after 3 days start charging a storage fee. So I called the police. The police tried to get them to lower the price or press charges/trespass me so I could just leave with my car but the owner didn't wanna do that due to the fact I wouldn't have to pay. The situation was resolved and a dispute was made. BUT DO NOT GO HERE!!! They are highway robbery!! DO NOT KNOW HOW TO PROPERLY COMMUNICATE AND WILL JUDGE YOU BASED ON APPEARANCE TO SEE HOW MUCH THEY CAN GET OUT OF YOU! THE OWNER AND EMPLOYEES NEED TO DO BETTER OR BETTER YET CLOSE DOWN!!! Because they do not know how to run a business! read more

Kwik Kar Bryant Irvin - The cops who were called. - Car Inspectors Near Me - Fort Worth, Texas

See all

I just needed a simple Texas vehicle inspection. The team at Kwik Kar got me in and out fast with no waiting. The price was very affordable, and they even offered some advice on how to quickly get my new sticker. Great service! read more

I came in for a State inspection and Mike got me 100% set up and took care of me in I'd say less than 20mins and it's a busy place. Mike was very polite, hardworking, and definitely went above and beyond to answer my questions. So if you want good customer service ask for Mike! read more

Best place for oil change, breaks, or any other issues you may have! The manager is fantastic and kind and helpful! The other techs are just as friendly! read more

I have taken my truck her for large repairs and small repairs. The staff is always friendly and they are fair. They guarantee prices. I was quote one and they honored the same quoted price a week later. I have come back because the light on my crappy ford went on again thinking it may be the same problem again. It wasn't and they fixed the issue right away. (High Mika truck issues) I will continue to take my ford here rather than across the street to ford. read more

this place is so dishonest it's disgusting. i got an oil change here and a month later i opened the hood of my car and realized they replace my brand new nice windshield fluid cap with a piece of plastic. oh and coincidentally a fuse on my car stopped working after getting an oil change here. after reading the other reviews im 100% POSITIVE this place had something to do with it. thankfully i was covered by my dealership. this place is horrible and i will be reporting to the better business bureau because the amount of victims in the reviews section here is appalling. read more

Dishonest people! They said our truck would not pass inspection because the front brakes were bad and it would cost $425 for the brake job. We passed as I had already had a brake job last year. We took the truck to Pep Boys. They did a free brake inspection and showed us the pads had 75% wear left. They did the inspection and it passes. Unfortunately Kwik Kar has a long sordid history for this sort of thing and Worse! read more

Haven't even completed my state inspection yet and already so impressed with the staff here. They are so friendly and attentive to all of the customers. Loving the attention to the human experience! read more

If you are searching for a great place to fix your car or you are new to the area this is place to go. Kwik Kar has a great hours of service, excellent customer service and communication skills including speaking the Spanish language. Honest and fair, they work for you to solve issues and work towards fixing them. I plan to go back for my yearly inspection. So just tell them Stu sent you. Stuart Lee Rosenberg read more

This morning I stopped by to have my oil changed with my own oil and filter. A few hours later when I went to lunch I realized they had put the left over oil (about 1/10th of a quart) in my passenger side floorboard and it leaked everywhere. What kind of idiot would do this? It's not like it's an old work truck, and even if it was this is not how you treat your customers. I drive a fairly nice and extremely clean Chrysler 300c. This is unacceptable! read more

This use to be my "go to" oil change place but I won't be coming back. Came to get my oil changed and tried to use a coupon that was on their website and they wouldn't honor it. If you aren't going to honor coupons you shouldn't have them on your site. They also use to vacuum the floor out and clean your windows....not this time. Must have changed owners and not for the good. Not to mention they got several people's work confused while I was in there and charged someone else's inspection on another persons ticket. read more

Had the absolute worst experience with the manager named Josh. After going on on the 5th of January because I had a oil pressure light go on after I had an oil change, I was told to come back after the part was ordered. I was there 5 minutes before they opened on Sunday. Not only was Josh dismissive about the time they were getting to my vehicle, he was walking away when he was telling me this. He treated me like total garbage. I have already witness the way he treats the workers. They are scared to death of making a mistake because I've heard him berate them beyond anything I've ever heard in a workplace. It was so uncomfortable that the worker apologized. The sad thing is the worker is still there looking a year later. How this person is allowed to keep his job is beyond me. I've heard the owners never respond to reviews!! Got a Reply from Rick B. Supposedly the owner. He obviously doesn't know what is going on in his store to give a reply like he did. What a joke. read more

Horrible initial customer service greeting. Greeted by " Zachary". Once it was established that I wasn't able to afford their services for the particular repairs needed that day, I was quickly and easily dismissed in the most rude manners I can recall in recent memory. read more

My daughter (and her car) moved to the area for college. Our relationship with this facility started great. They were able to figure out a way to fix a head light (a metal clip broke that held bulb in place) without going to Mercedes and buying a new light kit for $380. I was extremely grateful and comforted to know my daughter had a place to take her car from now on. Fast forward to a month ago, daughters fuel pump goes out. We have it towed to their place, they explain all that will go on, etc...Its a big job. All good. Pick up the car and it runs great but there's no power to the radio?????....Call them and explain and they insist we bring it back and they will make it right. They suggested that a wire most likely came loose and that it shouldn't take that long. I bring it back (the next time I'm in town) and they get it in right away, but can't get the radio to come on. They asked if we could bring it in and leave it for the day so they can investigate. We told them, "Yes, but it'll have to be on my daughter's schedule". Long story - SHORT. Daughter can't find the time to drop it off, I come in to town and take it there a month later. They have the car all day and finally call me to tell me they have solved the problem. It turns out it was a blown fuse that was located behind the dash and NOT accessible with out removing dash board. I said, "Damn, thanks. that was odd"....they said yeah, but it's going to cost you $290 for the labor. Hmmm. But you were responsible for the care of my car while changing the fuel pump. The radio has worked, without fail, everyday, for 12 consecutive years until the day you changed the fuel pump. I know they didn't do it on purpose. I know it was a fluke. Charging me for the "fluke" and saying there's "NO WAY" it could be their fault because the fuel pump and radio are not connected is asinine. I paid it and vowed never to return. DISHONEST BUSINESS read more

I have to say, this Kwik Kar is top notch! They were very mindful of safety, and let me stay in my car while they changed my oil and filter. Zach, Jay, and John were a great team and I was out of there within 10 min! I will definitely be coming back, as well as recommending this location to friends and family. read more

Best Kwik Kar in the area! Staff are kind, knowledgeable, and very thorough. They work hard to get customers in and out quickly, and do so without sacrificing service. Recommend to everyone! read more

Wife just took her car in. Was quoted $160 to 'fix' her brakes and rotors. Repairman told her they weren't turned last time brakes were done. She was just charged $280 even though she was assured $160 at the beginning of the job. I think this is called highway robbery. Yup. Exactly was this is. Repairman then says he never quoted her that. read more

Hey I just want to say I have no reason to lie neither am I being paid to say this.. I have two cars Camaro SS and Honda EX.. I've been to various locations for service and by far this location on Bryant Irving is by far the best.. Mike has helped me out and still helping me currently with one of my cars.. As people we need to write reviews based on facts good or bad to help others in the future... read more

Went into Kwik Kar for an inspection on my 2013 RAV-4 at 8:42 and was completely checked out at 8:58. WOW! I can't get a burger at Whataburger that quickly! Super nice people. Professional, courteous. Highly recommend. They were pretty busy, too. That speaks to how many other people trust them. read more

Was there a little before 5. Had a company vehicle and my 5yr old daughter in the back seat of the suv.... the "manager" or whoever, was yelling and cursing in front of employees and customers. F that and f this, I fn need this... I have informed my fleet company of this and we are going to be going somewhere else in the future. I mean its unacceptable. I dont care what's going on, or how mad you get its the most unprofessional thing I have ever experienced. Pretty sure the young lady getting serviced isn't coming back either. ABSOLUTELY TERRIBLE MANAGEMENT read more

I've only been to this location one other time for an oil change which took almost 2 hours (maybe 3 other cars were there) to complete. No big deal, I don't mind waiting. However, today I went in for an oil change again, waiting at the front counter for 15 minutes without even so much as an acknowledgement. I understand they were slammed, but between the service manager and another gentleman, they came into the office 4 different times to address other customers. Not even so much as a "I'll be right with you" from either of them. I quietly walked out and went next door. Was immediately greeted with a smile and within 5 minutes my car was up and getting serviced. I don't mind waiting, what I do mind is being completely ignored. read more

Do not go to this rip off Kwik Kar. Wife went in for an inspection and oil change. She was told her battery posts were corroded and was an automatic inspection fail .....which is untrue..... (so they sold her a new battery for $139.99) and the existing battery was not even a year old. Told her the break fluid was too dark......so they sold her a break flush for $99. They charged $49.99$ for the oil change and then added a surcharge for of 36$ for "Synthetic oil upgrade" and added another $10 for the oil cost. Next they added an additional $129.55 for a labor fee on top of everything else. My total bill was $416.29. When I called to ask about the added labor charge and what it was for I was told that information was not available. When I asked to speak to the manager.....the manager refused to speak with me. I will be filing a complaint to the Better Business Bureau. read more

They charged for replacing a drain plug they messed up! Plus I wanted an inspection and the inspection person was too busy with something else to do it. read more

Went to kwik Kar this morning for a basic oil change. Was greeted and even had a great conversation with 2 gentleman they changed my oil and replace my windshield wipers then when it was time to go my car wouldn't start they had the mechanic look at it he quoted me about $457 for a new starter. I've never had issues with my car starting in the year I've had it. I get stuff goes wrong sometimes but I feel like it was tampered with I had it towed to a dealership. I felt like since I was a women they tried to take advantage and get me to pay for more work that I didn't need until he messed with my car. I wouldn't suggest coming here. read more

Had my car inspected today. They open earlier than other places that's why I ended up coming here. They were quick to cater to what I needed done and it took faster than my previous inspection somewhere else. Giving a 4 star only coz they they didn't serve coffee or anything. Could do better by having those esp early in the morning. read more

Kwik Kar Bryant Irvin - Car Inspectors Near Me - Fort Worth, Texas

They have excellent technicians. They complete the job in a timely manner and do a great job!

I've heard and read different complaints about this place but have never had an issue. I've stopped by annually for years for my state inspection. That's it. Not once have they tried to up sale me. See y'all next year! read more

Manager of this location is completely dishonest and I would never trust taking my car there with him overseeing the operations. He rear ended my around the corner from this location. He acted like he would do the right thing and work through his insurance to fix my truck. Its been almost two months now and he won't follow through with his insurance to get my truck approved for repairs. Do not give them your business. read more

I've always had great service here. If I have any questions they always answer with a knowledgeable response. And I never have to wait too long for anything. Thanks guys! read more

No wait. Pulled right in and had the option of staying in the car or going into the lobby. Very friendly. Very thorough. The young man who helped me was new. Very friendly and polite. Took the advice of his coworkers (who jokingly were giving him a hard time) and did a great job. I will always use this location for my oil changes and other vehicle needs. read more

Zach was super helpful! Completed my oil change In under 15 minutes!! So happy I can continue to trust this location.

Went in got an oil change and a battery replacement. Now my a/c mysteriously isnt working , never had a problem with it till now. Obviously been tampered with. The guy couldn't even figure out how to turn off my maintenance light. I had to do it for him. read more

I have had difficulty with my a/c. Josh and his fellow technicians worked hard to solve the problem. It turned out to be more involved than anticipated but they worked overtime to get it done. They have earned our trust and we will return again read more

I was just told to leave this store because I asked for the waiting room TV playing Fox News to be lowered in volume or muted. One employee turned it down for me (I was the only customer in the waiting room). A second employee came in and turned it back up. When I complained again I was told that the owner wanted Fox News on all the time with volume. I was then told to leave after I said I'd wait outside rather than listening to the TV. I was berated for thinking the ownership cared what a customer would want. I wasn't polite after being told that my views didn't count at a business I was ready to spend around $100 at. No big surprise to see the other poor ratings for this business here on yelp. read more

It's unfortunate that I have to post this, but my service wasn't the best. I thought I could save a few dollars by going here, but the savings almost cost me my car. The quality of initial service was good and they try to up sell you on other services. Here is the bad part: I had my next oil change at the dealerships across the street (Autonation) . They sat me down and said my oil cap was torqued down and cracked. Oil was covering my engine. I would have lost my engine if I drove it to the recommendation. I looked at the cap and there was a huge hole in the cap! Although I knew that I wasn't going to get any money for the repair (the cap itself was a $10 part) I visited them and showed them the damage. They said that once I drove off that they weren't liable. Not even an apology. I suggest going somewhere else. read more

Don't go here. Came in for a conventional oil change, and it took nearly 2 hours. They have tried to sell me on over $300 worth of unnecessary stuff and then they ripped the plug out of my oil reservoir only to tell me it costs an additional $120 to replace that. Go literally anywhere else. read more

Had to pull over to the closest automobile repair center due to a flat tire, unfortunately it was this one. The people who greeted me seemed knowledgeable, so I went ahead and agreed for them to put a plug in my tire. They told me that it was temporary and that I should go to discount tire (0.9 miles down the street) to get it patched. I paid for the labor which was $50 and headed down the street to discount tire. The rep at discount tire informed me that they have NEVER heard of anyone charging $50 for a plug (discount tire patches for free!) . On top of that I was told that there were several options they could've offered to me but instead took advantage of someone who needed help. Because of the poorly done plug, I had to purchase a new tire. I would not recommend this place to anyone...they only care about scamming you.. read more

I was quoted a certain price for an oil change, they upgraded while working on my car and didn't tell me. I did not need the upgrade for my car to function. When I told them to skip the inspection, they got mad and yelled. I asked him just to pull my car around so I could pay and leave. Instead, they ran an inspection and aborted it halfway through telling me I had to pay for that too. When I refuse to pay for the upgrade or the inspection, they trespassed me and told the cops they were going to put a lien on my vehicle. I had no choice but to pay for everything to get my car. They upgraded my oil change $20, they charged me $25.50 when the state inspection paper said $7 due to it being aborted. They included a premier filter and environmental charges that are both supposed to be covered under the main price of the oil change. I saw after I left then my sticker says I got the basic oil change. I did not get any upgrades on my vehicle and I did not get an inspection. They made an extra almost $50 off of me and that's just because I was paying attention. They also went to start taking off my windshield wipers onc LPe I went back inside, but I saw them through the glass and told them to stop. They had mentioned earlier that I should get new windshield wipers and I had already told them no. I could have been out another $45 for two windshield wipers if they had done it while it wasn't looking. This place is a complete scam and when you say something they yell at you. Once mechanic shops perform service you are required by the state to pay, and you have to take them to court to get your money back. One customer walked in requesting only an oil change and left with a $200 bill while I was there. read more

I had my wife take my new truck in for a state inspection this week. When I got home I noticed some damage on the door. I called the shop and asked to speak to the owner and I was told I could not. I was not allowed to view the video either. I went in person this morning and the assistant manager said I don't see anything and gave me multiple excuses as to why it couldn't have been their fault. When I asked to speak to the owner he said why I already told you. I was then put in touch with the manager who also stated that I could not review the video because he already had with the owner and they could not determine if they caused the damage. He stated his owner doesn't get involved with these situations. Then he said he would contact Chevy for touch up paint and he would let me know. Why not let me view the video? Why would you not put me in contact with the owner? The level of unprofessionalism is beyond me. I literally just wanted to speak to the owner and view the video. I don't want Kwik Kar to touch up my door with paint. Maybe a PDR guy but most of all the reaction of the management staff was very disappointing. They have no way of contacting the owner like similar Kwik Kars. Will be filing a BBB complaint and certainly will not recommended Bryant Irvin Kwik Kar. Disappointed... I would hope that if the owner Rick Benson was aware of this he would at the least reach out to the customer vs having a 20 year old manager try and tell me to shove off. read more

Kwik Kar Bryant Irvin - Further door damage. - Car Inspectors Near Me - Fort Worth, Texas

See all