Many places will tell you that you need all this work done to your car when you go to get an oil change. Here, the manager told me what needs to be done, why, and how much it will cost. This was refreshing because usually the people at the garage will be vague and use vernacular that someone who doesn't know cars won't be able to call them out on. The service was fast and straight forward. The manager was very knowledgeable and helpful to the point where he fixed my hood latch for free. This Kwik Kar is leaps and bounds better than the other ones in the area. Additionally, they're the only place to get an oil change on Sundays. read more

Outstanding service. I have been going to them for over a decade and they have always did an excellent job on my car. I never take my car anywhere else. read more

KwikKar 2122 N Belt Line Rd Mesquite Tx 75150 charged me $87.49 to replace a $3.50 back light bulb on my Sonata. Eldery people and women beware of this establishment may try to overcharge you on parts and labor. read more

This shop ruined my car doing a basic oil change, they neglected to tighten the drain plug, the oil leaked out and seized the engine on my 2020 Kia Soul with only 60k miles. I have given them every opportunity to fix their mistake, and they have done nothing but drag their feet and stonewall me for nearly 2 weeks now. AVOID THIS JOKE OF AN ESTABLISHMENT. 1/31/22 was the date of the oil change, broke down 2 days later, still waiting. read more

Kwik Kar - Missing drain plug as a result of improper torquing. Notice the oil soaked undercarriage from losing oil pressure at 65mph. - Oil Change Stations Near Me - Mesquite, Texas

Horrible The One on Belt line I spent so much money on Brakes and after they squeak so loud They told me they didn't do my breaks .l have the receipt They are horrible !They started speaking in foreign language and he told me to get my receipt do have them but l am not going back bc lm afraid they might do more harm .l will never go here .lf l could l would choose 0 l l9ve Kwiq care care on Oates ..Run from the one on beltlinenear 80. read more

I've been coming to this place 15+ years or so, but after today I won't be coming back anytime soon. Pulled up to get an oil change and got looked at by one mechanic like I was at fault for being there, strike one. Waited about 7 minutes, during which time 4 other employees looked me in the eye but never came to check me in, strike two. They were real quick to help the woman in the Mercedes that pulled up AFTER I waited, strike 3. My family has 3 vehicles that we regularly brought here. There are plenty of other oil change places in the area and I'll be taking my business elsewhere. read more

If you choose this location, ask for Gordo. He's very personable and patient (I can be known for asking a lot of questions and he answered them all with ease). Not only did I have great customer service, but he was quick and efficient. I would definitely trust him again with my car read more

After returning home from an oil change, I found that screws on air filter cover had not been tightened. I also found that all my keyless memory settings had been erased. I assume the technician did not know how to properly reset the service reminder. I will find a different provider for future service. read more

came here for an oil change and it took 30 minutes for the attendant to come out and tell me I had 3 or 4 things wrong even though the previously hadn't been an issue, waited over 2 hours for them to not even tell me they ordered things from another location for my car and that they where out of, attendant charged me over 200 dollars from what would've been a 80 dollar change read more

Everyone here is awesome and professional. They've done a full check and found some things that needed to be done. I got an oil change and an inspection all in one. read more

Kwik Kar - Workers taking care of my 20+year old truck with care - Oil Change Stations Near Me - Mesquite, Texas

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They had me in and out and suggested what I should do to have my vehicle running in peak conditions at all times. Will come back again to get the vehicle serviced. Gordon helped out tremendously and was kind the whole time. read more

I came in last week for an oil change, the gentlemen that work there found a small crack on one of my emission hoses. I had taken the car to get checked for the check engine light and other had assured me it was because of the cap less gas tank. I ordered the part needed and Tyler had me in and out in under an hour. I'll definitely keep bringing my Jeep in here from here on out! read more

Going here was a complete waste of my time. They kept my car all day and lied and said there was nothing wrong with it when there's really a transmission issue don't take your car here. read more

My wife brought her car here for a state inspection. They failed the vehicle, and told my wife that her front brake pads were almost to the wear bars. They told her that she could take the car to have the pads replaced (either at another business, or personally), and bring the car back within 15 days for them to reinspect without additional charges. The other option they presented to her was for them to replace the front pads, and while they're at it, replace the rear pads too (because they had "only about 10% life remaining"). They told her it would be able $99 plus taxes, and so she agreed to have them replace the pads while she waited. Fast forward 3 hours, they tell her she is ready to checkout. My wife walks up to the counter, and is presented with a bill for $1,099. They not only changed the pads, but also the rotors, and even performed a brake fluid exchange! My wife was shocked, and immediately rebutted the bill, as she did not authorize all of this work. She spoke with the service advisor/technician that worked on her car, and he assured her that he had told her that all of the work performed was recommended, and that she had okayed it. My wife, unable to gain any kind of recourse for this classic case of take-advantage-of-women-who-don't-know-cars, called me and told me what happened. I drove to the store to voice my displeasure, and attempt to come to some sort of a resolution. Once I arrived, I walked into the lobby and greeted the young lady at the desk, telling her that I'd like to speak to the person who told my wife she needed a $1,000+ brake job. She goes and retrieves the gentleman, and with him is the assistant manager. The technician proceeds to explain that he did tell my wife that she needed all of the services that were performed. Classic he-said-she-said. I asked him if he gave her any pricing or an estimate, and did he measure the rotors to confirm that they needed to be replaced (I knew the pads needed to be replaced). He replied that he did not measure the rotors, but that they had wear markings on them and they were recommended to be replaced. He also said that he didn't provide an estimate, but instead verbally told my wife the general cost. After a few back-and-forths, the technician walks out in frustration. The assistant manager tells me that he'd like to help us out, so that we're happy. He offered to give us the rotors for free, and just charge us for the pads, fluid swap, and inspection - totaling $530. We agreed, and left. This place would be getting 1 star, but only because of the assistant manager's calm professionalism and willingness to right a wrong, am I giving them 2 stars. Beware of these shady business tactics, and always get an estimate in black-and-white! Not recommended, obviously. PS. They tried the same tactics on 3 other customers while my wife was there. read more

I don't write reviews , however ... The RIDICULOUS customer service here ... Waited 20+ mins for a quote with 2 cars in and maybe 10 employees . When I asked how much longer it would be for the quote ; the man at the front desk glanced ONCE over his shoulder and had informed me that ANOTHER worker was getting prices still .. No worries , but after I was finally given my quotes and found that it was cheaper somewhere else , the man who gave me my quote said "okay" then walked outside and started talking with another customer for 5 more minutes without giving me my car... As soon as I walked up to the front desk man again to ask if maybe he could get my car - the man who originally gave me my quote came back in and asked what he I needed !! He was apparently very upset with me about it , because when he brought it around to the front he whipped my car around the corner so hard my new CarPlay radio flew off my passenger seat and ended up upside down on the floor ... I guess I should also say that while he burned rubber around the corner of the building to bring it back to me , I was there for a quote on my BRAKES AND ROTORS . Rude , horrible customer service , and just plain disrespectful . PLEASE ! Do not go here ! read more

Beware - Complete Rip Off! My daughter took her car there to get inspected and they said it wouldn't pass cause the belt had cracks in it and needed to be replace before they could pass it. They were going to charge her $280 for the belt (cost so much cause it's a VW) plus labor. THANK GOD she called me before having it done. She drove it to Take 5 and they passed it the same day with no issues. One star only because I had to, wish we could give zero stars. read more

I wish I would have tried Kwik Kar and met Omar sooner! I felt so comfortable leaving my Audi with him while I got my engine flush. I wouldn't trust anyone else with my car. Kwik Car is trustworthy and reliable I highly recommend. Omar was a breath of fresh air, he was kind and also enriched me with new knowledge in my car. read more

This is the worst auto repair shop I've ever been to by far. I first arrived for a minor issue and they charge me for a computer read and said it was oxygen sensor. Over four visits my vehicle ran worse and worse and different each time. I never really knew honestly what they were doing to it but it wasn't good. All with a smile on their face and very polite they blatantly lied to me. This last and final time they had the audacity to tell me that I was probably ruining my engine because I wasn't letting it warm up for 15 minutes prior to driving. Oh, did I forget to mention when they attempted to clean my mass airflow sensor which was new that they never reconnected it which really messed up my vehicle. And every time I went in they passed me off on someone else, the third time I was in for the same problem they admitted their lead mechanic had vanished and nobody knew where he was for the past 10 days so Larry and Moe pretty much were working on it. You hear so many stories of mechanics taking advantage of people and this is exactly what I experienced at this location. RUN!!! read more

These guys are simply amazing! They were so patient, fast, and knowledgeable. I stay a distance away but this is the only auto care center I'm going to from on. 10/10 recommend to everyone read more

We took our car in for oil change and inspection. First, they charged us for the most expensive oil change without asking if that was what we want. I saw another customer, who said to them he wanted a regular oil change, charged for a synthetic oil change and they just said "oops, I forgot. Do you want a coupon?" Big red flags. We were charged $175 for oil change and inspection. THEN they rolled down ALL our windows and 1 would not go up. We asked them to fix it and the manager proceeded to call the police on US for not leaving. They told the cops " maybe we can fix it in a few days. We don't have time now" So, it's 105 degrees. I live in an apartment and there sits my car with a window that won't roll up because, apparently, they had to play with my windows for an oil change and inspection. Horrible manager attitude. They are there to rip everyone off. read more

This place is a total rip off. 1st of all day overprice . 2nd of all I took my car there to get an air conditioning diagnostic and they said in was the condenser it turns out it was the air compressorThey did not want to take liability for a wrongful diagnostic instead they wanted me to pay half for the labor to replace the air compressor because I had already purchased it as well. These guys will do anything to get money out of you regardless whether it was their fault or not. This is the reason nobody trust mechanics it's people like these that are dishonest and have no moral that make us doubt them so much. read more

Had to get my inspection done, took a minute to fix what needed to be done to pass but good seating area inside free water, nice AC. Cesar was real cool great customer service got it done. Thumbs up. read more

This is my go to place when I'm coming into town to visit my parents in Dallas. I've always had a good experience. Fast, thorough, honest place. I came in and asked for a state inspection and was kindly greeted. I like the service, I really do. But we are in the middle of a pandemic. The man who greeted me was wearing a mask. I appreciate that. The man who was inspecting my car, was in and out of it without wearing a mask. I know you probably think working outside is enough for you not to get it, sir. But the reality is, there is always a risk and it's unfair to me as a paying customer to not follow the rules and state wide ordinance as I am doing. You probably think you're invincible, but I know I am not and neither is anyone else around you. So please, just wear a mask. read more

This is really Great Place to come to get your car service. The people are very nice and understandable when it comes to getting your car fixed , does very good work , and let you know if anything else needs to be look at or fix. Very honest about there work . Its also a very clean place to that was my attachment right off the bat do everything going on . if you want a safe and very dependable mechanic shop 100% this is the place to be read more

Went here because my car was making a scary scraping noise. They checked it and were able to fix everything with reasonable prices and even offered a coupon! Drove off and the car feels like new! Definitely recommend for maintenance needs! read more

Brought in for State Inspection. Waited an hour while car in bay with hood open. No communication. When I asked female employee what the status was on inspection she replied " it will be done when it's done". Really? Real professional. read more

Super quick tire pressure check. Very friendly folks. This place is opened 7 days/ week and has great gear.

I have always been weary of the "chain style" car repair and lube shops, nonetheless I needed a, let's say, urgent alignment for my car. Usually at an authentic mom and pop shop, an alignment can take anywhere from 2 to 4 hours in my experience. Kwik Kar stated that it would take them an hour, which made me a bit uneasy, but I went for it. I went to walk around a local store in the meantime. Fast forward about 45 minutes. I received a cal letting me know my car was finished. As I arrived I noticed that my car was sitting in the exact same parking spot, at the same slightly crooked angle that I parked it in. Maybe it's me being paranoid about these sorts of places, but I digress. I went inside, nervously paid for my alignment and proceeded back to my car. Upon getting in, I noticed my steering wheel was still sitting at the same angle it was when I left it, a definite sign that no alignment has been done. I gave Kwik Kar the benefit of the doubt however. I started my car and pulled out into the street, and eventually onto the highway. I immediately noticed the same pulling to one side as I did before. At this moment I grew quite frustrated. Still trying to think logically during my moments of anger, I searched high and low for a family shop to take a look at my car, found one 45 minutes from where I started, and let them know the situation. I waited for 3 hours, as expected. To rapidly conclude this lengthy review, I was told that based on the state of the alignment I had upon entering, it seems as if Kwik Kar employees never as much as laid a finger on my car. Lo and behold the mom and pop shop worked their magic, and my car was road ready again. read more

I went to get and inspection and they did the hold inspection and because my rear lights was to dark white guy then pulled my truck infront of the office took my keys gave them to the desk guy he came told me that he notice the rear lights was to dark when he was done they charged me 25 dollars because he failed inspection! but get this i walk in the door and desk guy looked at me and said thats going to be 25 dollars and i told him next time this happens to anyone make sure yall check everything before yall do and inspection before you take my keys and charge me that shit piss me off with the key confiscation not my fault ya'll messed up read more

I went in for a State Inspection on a Sunday morning. The staff was courteous, the waiting room was well kept and they were able to complete my services within about 15 minutes. I will absolutely use this location in the future! read more

These guys got my oil changed quickly and took my coupon! I went and waited an hour at "Take 5" and they ended up telling me they wouldn't change the oil in my Volkswagen. I'll be coming to these guys at Kwik kar from now on read more

The worst customer service ever! They skipped my intro when I asked about it. I tried to use a coupon I got in the mail and they told me it was for new customers only- even though it had my name on it. I can spend my $70.69 every 5k miles somewhere else. read more

Kwik Kar - Oil Change Stations Near Me - Mesquite, Texas

We have been getting our oil Changed at this location for at least 3 years and had been very pleased with the service in the past. Yesterday, my wife went in for an oil change and the technician told her that she needed new front brakes. Interestingly enough, I personally replaced the brakes and rotors on the vehicle about 1 month ago, so I'm very confident that it does not need brakes. The technician pointed out the "excessive Brake dust" on the wheel, as the reason the brakes needed to be changed. When my wife told the technician that she believed that the brakes had just been changed, he told her that he didn't have any record of the brakes being changed, so they absolutely needed to be done, since the vehicle has greater than 70k miles on it. I have no patience for repair facilities that try to perform maintenance that is not needed, or when they sell you filters that don't need replaced. Honestly, I think this locations is under new management, because they've never tried to pull that on us in the past. Needless to say, I'm not sure that we will continue using this Kwik Kar location, at the very least, I won't trust what they tell me. I used to refer people to this location all the time, but will not in the future. read more

I will never use this company again. I brought my car in for brakes and alignment and left with my tire about to fall off. I ended up having to pay for another place to fix what they messed up. It cost me almost $600 to fix there mistakes. The manager Michael said he would give me a refund, and then changed his mind when I got there. He refunded me for the alignment only. He said he is not going to give me free brakes! He didnt even include the tax in the refund. I hope I can stop people from using this company and save people from the nightmare they have put me through. read more

I had a tire that was low. I only had 50 cents on me. I pulled in there and asked one of the guys if he could check my tire pressure because I didn't have any money and needed to drive all the way to McKinney. He said sure... pull it in. he hooked my car up to some machine and checked all four tires. He filled the one that was low and I was on my way. I was very thankful that they were all so nice and helped me when I didn't know what to do. read more

I have been taking my cars to kwik kar of Mesquite for over 13 year, and the service have always been excellent. I went in today and the customer service was horrible, and the prices has all most doubled. I will NOT be going back ther. read more

I have been going to this location for years for all of our vehicles and have had good service. Today I had the worst service that I have ever had at an oil change location. The manager was even rude. They just lost a customer for life. Do not for any reason go to this location. Rudeness and slow service should not be rewarded. The employee that was directing me to pull into the lane did not say a word to me. He just waved for me to move forward and then put his hand up for me to stop. Then he starts pointing both of his fingers down with his hands raised up. I don.t know what that means. I poked my head out of my window and asked what does that mean. He said back up. He is the one that had me stop where I stopped. He poked his head around and said "Oil Change" and I said oil change and state inspection. All he did was mutter. I got out of my van and was pulling out my insurance card and he just pointed for me to leave it in the dash. He did not say a word. I went into the waiting room and just waited. I was in there for at least 40 minutes with no other customers. Who I found out later was the manager kept coming in to check something on the computer and the employee also did the same thing. They never said a single word to me. Finally after 3 other customers were there and they checked out one of them the manager came in and said "Chrysler?" I asked what he said and he said "Chrysler" I said Town and Country and he said yes. He told me your heater is leaking. I said ok. He said it is leaking all in the dash. He did not say anything else. I said how much and how long? He said a thousand dollars and 6 hours. I told him I would get my mechanic to take care of it. I asked if the car was ready and he told me that I needed to get it fixed. I told him I just want my van. Is it ready? He said "I don't know what it going on with you" I told him that I am a very patient person but you and your employee are being rude. I have been waiting here for a long time and nobody gave me any kind of update. He said that we have 9 inspections. I told him that I did not know that. He said "Did you ask?" I told him that I shouldn't have to. I told him that I do not appreciate you being rude and your employee and I explained to him how his employee was just muttering. I then asked for the manager and he said he was the manager. I told him that he sucked. I just want my van. Is it ready? He finally said yes. I told him that I just want to pay out and that I will never come back here again. I am a very patient person. Do not let businesses treat you disrespectfully. I understand that things happen but don't be rude to your customers and definitely don't blame them for things. read more

I have been coming here for over 15 years and never once have I had a bad experience. They are always polite and courteous even the technicians in the shop. They always clean the interior during an oil change and they are always very prompt. The cost is fair, but I really don't know how they truly compare because it's an oil change and I'd much rather pay a couple of extra bucks to go to a place i know is going to be quick and effective. I highly recommend this place for an oil change, inspection, or a quick car wash. read more

They're very pleasant and professional. I came in for an oil change and was in and out in 20 minutes. They vacuum the floors and my car smells really nice. They also offer a car wash for $3 when you get an oil change. This will be my new oil change place! read more

PROVIDED FAULTY WORK AND DID NOT WORK TO CORRECT IN A ETHICAL MANNER. We has work done and assumed it was done correctly and left out of state. Once we arrived at our destination with leaking oil and no measurable oil in the vehicle. Contacted them and requested instructions since we was out of town, to be instructed to have another shop review to see if it was a simple fix or a different issue. Oil was to even take to the other shop. Other shop discovered it was leaking at the spot of the repair. We provided quotes and photos per their request to them. When contacting Kwik car for further direction, I was told by the manager that the owner would like to speak with us about the situation. I never received any contact from owner. After several calls to Kwik Kar I was told to bring the car back to their location for repair. Informed them again that we was 4 hours away, obviously driving the car loosing oil to the point of empty could damage the motor and ask if they would pay for tow to which manager replied he could not authorize but would ask owner. It seems that Kwik Kar would rather damage an engine or put a senior citizen in danger than owning up to its mistakes. The owner never replied to request or contact us to see if there could be other options. To insure that the vehicle and driver was safe to travel we had repairs done at a shop where we was now stranded due to faulty work by Kwik Kar. I again asked that they look into the situation and warranty policy's since damage was discovered once out of town and extenuating circumstances. Now we have paid over $900 to Kwik Kar and then almost another $500 to another shop to fix what Kwik Kar messed up. All we asked was that Kwik Kar pay for the repairs that had to be done out of town or the tow to their location to be fixed prior to repairs. Why would you ask for quotes and photos if you are not going to work with your customers. Why would you give a senior adult false hope. Kwik Kar is now stating They are holding fast they will not pay for either. read more