Braden and the crew really helped me out. My wife and daughter were in the area for a conference…read moreand had a gashed tire. I decided to get a full set of tires. Braden was very helpful working with me over the phone as I live out of state. Very good experience.

Horrible experience from start to finish. I called two different locations asking about an…read morealignment, and not once did anyone ask whether my vehicle has lane departure assistance. I arrived at the store, they looked at my car, took it into the shop, and still no one mentioned it. After wasting about 10 minutes, they finally came out and told me they couldn't complete the alignment because of the lane departure system. If that's a dealbreaker, why wouldn't they ask that over the phone or at least before taking my payment and bringing the car back? Then came the refund process, which was another nightmare. They couldn't find me or my vehicle in the system, and after repeating my address and information multiple times over the course of 20+ minutes, I was finally able to leave. Complete waste of time. There were so many opportunities to handle this better, but the entire experience was disorganized and frustrating. Save yourself the headache and just go somewhere else.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Unfortunately I had a nail hit my tire and after going to discount tire where they told me I needed…read moreto replace the whole tire and get a new set, I found this place base on a similar review. The shop was about to close and a gentleman on the phone told me if I could make in 15 mins he could get me in and out! And he was right. I was in and out in 10 mins and only paid $15 vs $200 plus for a new tire asap. When I have my tires replaced in a few months, I know where I'll be going. You just made a new customer. This is the type of customer service I love to experience! Thank you Mike's Tires!

Great used tires fast service stay in your car no charge for mounting or balance…read more Why pay hundreds for new tires when a potholes can knock your alignment out and ruin them in a few months! Got my tires 6 months ago and they still look new!

The owners would not admit that they put bad tires on my car then try to say that the tire that…read morethey put on was bad and I needed to pay them another $45 to replace it even though it was their tire that they're saying is bad. They wouldn't even consider replacing the tires that they put on that were bad even though I was willing to buy another tire from them. Absolutely would not recommend this place!

Just wanted to thank the manager and the team up here at NTB the colony for always being so amazing…read moreto me when I bring my vehicles in! You ever need any help they will always bend over backwards and help You out anyway possible. 12/10!

William did a great job helping me out and did it with a great attitude and smile!read more

Great!!! Very…read morefast!!! Waiting area is clean and bright!!! Very professional and helpful!!!

Wow great service here! Everyone is very kind and professional. I came in to get a flat tire fixed…read more(which they do for free), and even though I wasn't spending any money they still treated me just the same as a paying customer. Took care of my tires and offered me water/coffee while I waited. Ellaina was very kind and took care of my tire needs in a very timely service. I studied in the waiting area and got some work done while they worked on my tire. Will not hesitate to come again for any tire needs! Friendly people, fast service, free drinks in the waiting area, and fast wifi!

Personally, I won't be here again…read more I went here for vehicle inspection. After 20 mins later, they told me I have to replace my Wiper or fail my inspection. I told them I just bought one and want to replace it later. They said they will fail my inspection and after replace my wipes, I can come back and do inspection again. They preferred 10 dollars rather than a loyalty costumer. I won't be here again. Please see my wiper, does anyone fail the inspection because of this?

The manager will fire you then lie to unemployment and say you quit without notice so not to pay…read moreunemployment.

These are a great bunch of mechanics that work diligently to help and get you back on the road. My…read moreson has been here a few times just to ask questions and have went above and beyond.

This guy did his thing in less then 10 min to swap out a tire and put a new one on, and it was only…read more$15 bucks!! It was my first time there and it was around the corner of my house I will definitely be back to put on new tires if I needed too

I recently visited Firestone for an oil change and inspection, paying over $100 for the service…read more While I understand upselling is part of the process, the staff were so focused on selling me additional services that they did not properly complete the job I actually came in for. They performed the oil change, but failed to properly install the oil filter cap. Because of this mistake, all the oil leaked out while I was driving. I had told them clearly that I was traveling out of state and needed everything done correctly, yet their lack of attention still caused a major issue. Luckily, I caught the problem in time before the engine was damaged, but the situation still cost me two full days stuck in a state I didn't even plan to stay in, waiting for the weekend to pass so I could get the car looked at on Monday. I had to pay for a tow truck, take the car to a mechanic, and get everything fixed -- all because the oil filter cap was not installed properly. This kind of negligence is completely unacceptable. Firestone needs to take responsibility for this and reach out to me immediately. What I went through was stressful, expensive, and entirely avoidable. Firestone, please contact me as soon as possible to resolve this.

So overall, they do a pretty awesome job for the work that they perform. They have worked on my…read morewifes car for an alignment and that's really it. Same for me, however they were very knowledgable and understanding. I needed an alignment, so I thought, but I had a few worn out bushings on my control arms. I replaced all of them myself and brought them in for an alignment. They did a fantastic job, and it was completely worth it. They took care of my car, provided the new specs it had, and did it in a timely manner. I would rather not rush something like that than not.

It's been an absolutely horrible week. Everything that could go wrong has, from personal stuff…read morepiling up to car troubles hitting at the worst possible time. I was already stressed when my seized wheel locks (rusted on tight from years of Texas weather) became impossible to remove myself. I first tried the dealership, and they quoted me a ridiculous $450 just to attempt it, plus warnings about time, potential damage, and no real guarantees. That quote alone made my week feel even worse. Desperate for a better option, I headed to Discount Tire on Camp Bowie Blvd, and Peter completely turned things around. He quickly assessed the seized locks, then removed all of them safely and efficiently, and in way less time than I expected. His skill made what felt like a nightmare job look straightforward, More than the technical fix, Peter's attitude was a genuine lifeline during my rough week: patient, honest, professional, and truly customer-focused. In a busy shop, he made me feel prioritized and valued, exactly the kind of service that restores faith when everything else is going sideways. Discount Tire is fortunate to have Peter. He doesn't just fix tires. He fixes bad days too. Peter, thank you from the bottom of my heart for being the one bright spot in an otherwise miserable week. I'll be recommending this location (and you) to everyone in Fort Worth! God bless you and may you live a long prosperous life Peter. Take care my man!

I needed new tires and I had such a WONDERFUL experience. The person was so helpful over the phone…read more Then, Ben helped me right away. He was so kind, personable/genuine, respectful, and professional!!!!! I always worry people will upcharge me because my lack of knowledge, but he taught me what tires he recommended and why and they were cheaper than a different suggestion he could have pushed me to. It made me feel GREAT. THANK YOU! Yet again ANOTHER great experience at discount tire. I am not going anywhere else!!!

I had previously gotten my starter replaced at a small car shop near my house that was recommended…read moreduring an oil change. Unfortunately, even after the repair, my car continued having issues. I hoped it would improve over time, but it didn't. Luckily, while in The Colony, my car started having problems with acceleration and jerking. I took it to Midas, and the mechanics immediately diagnosed the issue. They asked if I had recently replaced the starter, and when I said yes, they informed me that the previous shop had installed a cheap, weak starter that wasn't suited for my specific car. Midas quickly and efficiently replaced it with the proper part, and I could immediately feel the difference. I wish I had come here in the first place! I was pretty much done with my old car at that point, and while I was there, I asked them for advice on car recommendations. They were incredibly helpful, offering solid opinions and advice that really guided me. After all the issues with my old car, I ended up getting an EV, but if I were to ever go back to a gas car, I would 100% come back to Midas. Their expertise and customer service were top-notch.

I got here for everything. They are so nice and so helpful. Jeep was wanting to charge me a…read moreridiculous amount for all this work they said I needed. They went over the recommendations with me. Told me what was really needed and gave me a much better price. I've taken all three of our vehicles here for various things. No complaints. Always great customer service.