Big thanks to Andrew, Matt & Michelle for all their awesome help! Made me feel very comfortable purchasing a new motorcycle. The variety of bikes to choose from is huge! They got a bike for any type of rider. If you're in the market for a motorcycle, you should definitely check out Laidlaw's Harley Davidson read more

Laidlaw's Harley-Davidson - 2020 Iron 1200 - Motorcycle Dealers Near Me - Baldwin Park, California

Roxanne and the girls are all amazing! Always going out of their way to help. Love love shopping here. The girls keep you informed on upcoming events. They always remember customers names. My favorite store! read more

Rode into Laidlaw's today to look at a used bike. Met with Matt and talked for while. Matt was friendly & very helpful. My son & I then were helped by Nick Culver. I cannot say enough good things about Nick, he was friggin' awesome! Very knowledgeable and answered every question we had. What started as a, let's just ride by and take a look, turned into us buying a bike!! And my son & I could not be happier! I have a Harley dealership in my hometown, but after the incredible experience I had with Laidlaw's Harley-Davidson, I have found my go to Dealership for all of my Harley needs! Thank you Matt & Nick and everyone at the dealership for an outstanding experience! The customer service by everyone at Laidlaw's is second to none! As we met with each department manager, you could feel the sincerity & a welcoming feeling of becoming a member of the Laidlaw's Harley family. I'm looking forward to purchasing my new bagger from them very soon! read more

Went in to look at bikes with my boyfriend a few months ago and I walked up to the motor clothes department and I instantly felt welcomed by Juliana she was super helpful and sweet, she has now become my go to girl there! I like to shop here often to see their new merch and gear. Thanks again Juliana, best employee ever!!! read more

I had been looking for a Harley for about a year and went to multiple dealerships and I felt like a sale not a person. Laidlaw's staff made me feel like a person and they were interested serving me not numbers. Brian in sale made the process painless. Matt in finance was more then flexible at get the numbers beneficial for both sides. Robin in sale was extremely help and never tired of my questions. Teresa Esparaza is from a Harley family and her passion for her job showed. She was very helpful. The culture at laidlaw is great and I appreciate their customer service. I definitely review them. read more

I had a great experience with buying my gear. Teresa was very helpful and knowledgeable about what I needed to buy. Dave was also very encouraging and made me feel comfortable when I come back to make my new Harley purchase. read more

Just had a GREAT experience here without even going . Was a customer of Pomona Valley Harley .. closed !!! Had a problem withy 20 year old Harley and I live about 20 miles from Baldwin park so I called to see what they could help me with, the person ( wish I got his name ) that I talked to I. Service told me something to try , I did and it worked and now my baby is running again .. I won't go to any other dealer for parts or service I am hooked on Laidlaws ! I'll drive the 20 miles to just buy a tee shirt that's how much I appreciate them ...! Thank you read more

Haven't been here in a while. Good to see they are one of the very few HD dealers that still has a good inventory of motor clothes and accessories. Most other dealers only have t shirts and a few other things. Will be back soon. read more

I always enjoy stopping at Laidlaw Harley-Davidson. The wife and I went to do a little shopping. Juliana was Johnny on the spot or anything we need it. Also, Carmen had personal knowledge over some of the items in the store specifically the gremlin Bell. They both made my shopping experience joyful and what's expected from great customer service. read more

This place is the best when it comes to all your needs for Harley. Been here and just bought my second bike. Andrew was super helpful. Very thorough with explaining everything, different options and walking me through. They also have great deals and specials on service so they do it from start to finish! Definitely choose Laidlaw's when coming to a Harley dealer read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

My Husband and I recently purchased our new Road Glide Special from Laidlaw's and the experience couldn't have been more pleasant! Dave (aka Lefty) helped us from finding the exact bike that we wanted from their selection ( which is spectacular by the way), to making the initial paperwork process as smooth as could be! Dave is awesome and I definitely recommend asking for him as soon as you step inside of the showroom! The entire property is beautiful and the staff is so nice and helpful. The gear/clothing department has a great selection, more than I have seen at other dealerships. Even the Baby section is full of super cute pieces! This was our second motorcycle purchase and I know that the third one is coming...so we will be heading back to Laidlaw's when that time comes! read more

I called first, ask for a sales rep. Dave pick up the phone and introduce himself. I was very straightforward with what i wanted and asked for out the door price. He ask for my number and told me that he will text me the breakdown. 15 mins later he did, it was very straightforward and i like it no b.s. Came down yesterday 11/09, ask for dave, met him shook his hands. I asked questions about the bike. Hes very knowledgeable and honest. Came at 4, deal was done, paper signed at 6. Will i recommend.. ABSOLUTELY YES! Shout to the insurance dept hes cool dude! Dave of course and all the staff. All are nice and approachable. 5 stars! Im a future costumer. read more

Took my Harley Davidson there into collision repair they did the estimate cost me $266 for them to do an estimate on the damages once the estimate was done I took it back home and found damages on the bike still that they did not put on the estimate that was caused by the accident so I got a hold of my adjuster and he told me to talk to Steve Garcia who is in charge of collision repair and see if we could reevaluate the estimate again so he did he revised it with the damage that I found on the lower beer can which is on the right side of the fork that his technicians did not fine I have gone to this dealership many of times and spent thousands of dollars there so when I asked if he could reevaluate the motorcycle one more time because I found something else he told me he was done with it because I decided to take it somewhere else to do the work that I Am doing myself to save myself a whole lot of money very dissatisfied the way he conducted business I will never spend other penny at this business again read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

Front desk always doing amazing .. get all questions answered and specially kelly she is amazing such a great person and just always has a beautiful smile when answering any questions read more

THIS PLACE IS AWESOME!!! If you're in the market for a HD, don't go anywhere else!! I live in the I.E., but I drove all the way out to Baldwin Park and I am sure glad I did!! I first went to my local HD dealership in the IE because I could not escape all of hype they advertised! After 20 minutes a sales person acknowledged me and asked me how much I had for a down payment. After I told him he disappeared for 45 minutes!! So I decided to try Laidlaw's and, boy, they were incredibly friendly and treated me as if I was family!! Scott Laidlaw is the classiest and most honorable salesman I've ever met! He spent 2 hours with me and this was after they had closed!! He talked me out of a much more expensive bike because he knew it would not work for me! He was right! I am short and stalky and the bike I thought I wanted was way too high for me! Scott made sure that the HD I purchased was the perfect fit! I picked another bike and told him I wanted to buy it right away! He said, "That's a very nice bike, John, but I would never buy that one while this one was available." It was a much nicer bike with a ton of chrome and lots of extras that was $1,500.00 cheaper! I also want to give a shout out to Rick and Robin! They both gave me all of the attention that I needed and then some! THE PARTS AND SERVICE DEPARTMENTS ARE SUPERIOR!! Oh, and another shoutout to Ty in the service department and all of the pretty girls in the clothing department! The best thing about Laidlaw's is the fact that it's a family owned business. From Bob Laidlaw to his two grandsons (Scott being one of them), this place treats you right!! I love visiting them for all of the functions they have!! GO TO LAIDLAW'S HARLEY DAVIDSON-YOU WILL BE GLAD YOU DID!!! ;-) read more

Laidlaw's Harley-Davidson - My HD Street Glide! - Motorcycle Dealers Near Me - Baldwin Park, California

Always a pleasure doing buisness with Laidlaw Matt and Andrew. Quick to the fair deal and outta there. Thanks guys. I know you didnt know this but I was leaning toward a different bike but they did not have the customer service. Thats why you guys got the sale. Thanks read more

Just bought a bike yesterday from this place. And let me say, the process was completely flawless. Once I verified the bike was still available, Dave started the process for me and had everything ready for me by the time I got there. Paperwork was done in literally 30 minutes. Got a tour of the facility, a hat, and a soft framed photo to take with me. My next Harley purchase WILL be at Laidlaw's. Thanks Dave! read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

This is the biggest Harley Davidson dealership for a reason! Family owned for 3 generations. I was helped by Nick, AJ and Scott Laidlaw. I drove 525 miles to this dealership. And was not disappointed! They made my deal happen on my 2019 Electra glide limited. Professional all the way. Not treated like your buying car like other Harley dealers! Because yes your buying a motorcycle not a car! I would highly recommend coming here! They have the biggest inventory then others! You will be treated with respect here! Well worth driving the distance! read more

I acquired the 1st ever electric Harley Davidson motorcycle in the companies 115+ years of existence. I was number one, if not the 1st #livewire in the Southern California region. You can learn about this bike at Facebook.com/hdlivewire. The crew at laidlaws made the process simple fund and exciting! I highly recommend their services. read more

See all

Here to tell you about my amazing experience at this Harley Davidson store. Stepped in after work to buy some clear riding glasses as I was walking around lost an employee noticed I had no clue on what I was looking at. Teresa ( I believe her name was) approached me to assist me and showed me around the store made my shopping way much easier even bought some stuff I did not need! Very satisfied with my visit I hope to stop by again soon! read more

First time shopping here and Teresa is amazing great customer service and helped me find just what I needed! For sure coming back !! Thanks Teresa read more

Guys that work there are very nice and helpful.the store has really good motorcycle and clothing. But the girls from there are really rude on the Harley-Davidson if they can't find you with your name or telephone numbers they ask you for your email. This girl don't bother to ask if you want to enroll again they just charge with a bad attitude. read more

If I could give them 6 stars I would! Apart from the store being kept clean and organized, the staff is amazing! Huge thank you to Salina & Teresa for all your help!! They have a great selection on gear and shoes! Salina and Teresa were so amicable and made my first experience shopping there a breeze, I will be coming back very soon ! read more

I've been waiting for sometime to get a new Harley, my local dealership just wasn't cutting it. So I hit up Matt for a new Harley and he blew me away with how kind and helpful he was. When I came in Danielle greeted me and took care of my every need. The bike meet all my expectations and then some. Nick made the finance transaction super quick and had some good stories to tell. If you are a local hit these people up, if you aren't like myself, it's worth the drive! read more

Ok I came back and this time I came back single! Ms. Lisa S. And Ms. Juliana M. We're amazing host. They helped me pick out clothes for myself and my sister and listened to me code switch from goofball to absolute professional . Got a chance to take a photo with Ms. Danielle and Mr. Matt after talking a guy into buying a bike... Felt like home. If you're on the 10 freeway and see the sign ... just pull over and go inside. Much love from Oakland. read more

Just left there and those sweethearts finessed me for like $400! Lol bless their hearts. It's not often I can find stuff that fits my big ass at Harley stores. Sup with that Harley?! But Nicole and Michelle were so helpful, patient and thorough. They helped me upstairs and even went downstairs with me to help me get a few other things. I could've put the money down on a bike! Lol but no buyers remorse here. I bought a bunch of stuff I wanted and left happy. Happy enough to write this review. I really do appreciate when sales people genuinely seem to care and that's how they both made me feel. So much so that I'm going to ride my Harley back over there and look at trading in my 2016 road glide. Thanks girls! I hope they get a great commission because they really deserve it read more

I took in my road king for an insurance claim, Steven from the collision department did an awesome job working with my insurance and getting my bike put back together better than how i had it and in a timely matter!! Highly Recommended!! read more

I rarely do reviews but I felt the need to since I had a good experience talking to Kelly. My first experience was " she has people skills" as a business owner myself I value that tremendously. We are all living in a tough time and I know people are stress and sometimes irritable. Its always soothing when you get someone on the phone that makes you feel that sense of normalcy and relieve especially when you yourself are anxious to get your parts knowing everything is backed up due to covid 19. Kelly you've been a breath of fresh air. Thank you for being very professional over the phone. Your tone in your voice made me feel as if I've known you for a while. Ask for Kelly, you won't regret. read more

Purchased my second bike from Laidlaws. Iron 883 sportster. Best experience ever, easy and straight to the point. Edward Sanchez made it easy and pleasant. Great service team, always on stand by. Robin in parts rocks. C. read more

See all

Knowledge and polite staff. Great prices. No sales pressure when browsing the selection of bikes.

Just bought a road glide from Laidlaw's... Wow! what a terrific experience . Dave Lund helped us and he was easy going, no pressure and all around a personable great guy. Every one we met was great as well. The dealership was clean and set up very well . In the future I won't be going any where else read more

I had an excellent experience at Laidlaw Harley Davidson. After a horrible customer service experience at Glendale Harley Davidson, the closest location to my house, I decided to look at other dealerships. I walked in and met Matt Laidlaw, the Sales Manager, who was absolutely fantastic. Matt's customer service was awesome. I came back the following day to purchase my bike and couldn't have been happier with my dealing with Matt and his staff. Laidlaw actually gave me a better deal on a 2015 model of the Softail Slim, with better options, than I was offered on the 2014 model of the same bike from Glendale. Matt clearly explained the extended warranty and left nothing for guess work. Matt made my experience simple, easy and pleasant. I walked in the next day to pick up my bike and much to my pleasure my bike was polished, ready and waiting for me to ride home. After buying my 2015 Softail Slim, Don walked me through the dealership, and Rick went over the details of my bike with me. Robin in the parts department was friendly, informative, knowledgable and excellent as well. Jenn in Merchandising was patient, friendly and helpful. Having never been to this dealership before, I was treated with respect and kindness by the entire staff, as though I was a close personal friend. Consider me a fan. This place rocks. I would definitely recommend you get your bike from Laidlaw Harley Davidson. Ask for Matt and tell him I sent you. read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

Just purchased my fourth new Harley and let me to you, the most easiest and fastest transaction yet....AJ, Matt and Nick.....you guys rock and any future purchases I will ONLY be buying from Laidlaw! I wished I had visited Laidlaw sooner.....If you're in the market for a Harley, call them and ask for AJ......This young man goes the extra mile....if only every Harley Dealer had an AJ......I saved several thousands on a new RG Special versus the prices I was getting from other dealers....I got the exact bike I wanted and not what other dealership sales managers tried to push on me.....I cannot be more pleased with my transaction or Thank these guys enough.....I look forward to seeing you guys again for all of my biking needs..... read more

See all

Smooth easy buying process. Great rate. I knew what I wanted and just went after it. Would definitely recommend and would 100% return.

If you are looking to buy a Harley this is the place to go. Face it, Harleys are expensive and everything that comes with them, so be warned lol. But Laidlaw's gives you the best deals with a no pressure and friendly atmosphere. Rick in the sales is great, he has a real knowledge of the bike and is super laid back with no pressure at all. Matt Laidlaw (sales manager) also has a great attitude and gives you the best out the door price possible, no games or gimmicks. Robin in the chrome department really knows her stuff and is the go to person if you are looking to customize your ride. Edna in motorclothes is great, she is highly knowledgeable of the motorcycle riding gear. Great attitude and friendly service go a long way. I highly recommend joining their MVP program, that thing pays for itself in the long run. read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

Huge shout out to Roxanne C for her awesome customer support. I purchased a helmet on-line via Laidlaw's site for my boy that was too small. I called my local HD and I was fortunate to get Roxanne. She offered to send small helmet back, process return, and she then confirmed they had a bigger helmet in stock. She set it aside for us to ensure we had a chance to try it on. I was shocked as I didn't purchase helmet at the store but she still took the time to assist me and ensure I was being helped. Typically I would have gotten the normal response now-a-days, "you didn't buy it from us, blah blah blah...". The next day I visited the store, she took my return, and helped my son get fitted with the bigger one that fit. She was also very pleasant and easy to interact with. Seems like great customer service is rare now-a-days so it was very nice to meet such a positive, helpful, pleasant person. read more

Laidlaw's Harley-Davidson - Motorcycle Dealers Near Me - Baldwin Park, California

Always great at the parts counter! Thanks for the assistance! They are pros here and much appreciated! read more

Came here looking for a new wrist watch for a surprise gift for my boyfriend. Upon entering the building I was greeted by a woman I think her name was Salina who introduced herself. I asked her where I could find the watches and she told me upstairs and gestured to the staircase in the showroom. Once upstairs I was greeted again by a girl name Roxanne and she asked if I needed help looking for anything I told her what I needed, she then took me to the case where they had their watches. I told her I needed a new watch as a gift for my boyfriend, I told her the style he was into and she pointed out a few watches that match that description. All in all he loved his watch the girls here were super helpful and nice especially Roxanne who was super patient with me because I'm very indecisive. read more

The environment is unlike any I've experienced. It's beyond welcoming and the entire staff is extremely knowledgeable. Living in the inland empire, the ride out to West Covina is 100% worth it. My salesman Mickey was remarkable. He gained my trust beyond anything else. If I ever need anything, he responds and guides me to the best options. When I took delivery of my bike, he showed me everything on it that even with all the YouTube videos I watched didn't know until then. Hands down the smoothest buying experience and definitely somewhere I want to give my loyalty to. When you come down, make sure to ask for Mickey and let them know Keanu sent you! read more

So many reasons why I this seems like a really cool place... 1. There was a meet there when I came... and it appears to be either (1) Legit or (2) Regular. I say this because They have a live band playing and carnival/food fest food stands present (e.g. Kettle Corn). I loved walking around and seeing all the people in their Betty Paige or Harley Davidson or black leather get ups. Everyone's dressed to the nines... Harley-style! 2. The selection of Harleys was great. I found a bike that is affordable... and short enough for me to use! No I didn't buy it. I know there's a bike in my future, I just don't know when and what kind. But not right now. For now, it's nice to know there IS a Harley out there for me. 3. 2nd Floor is apparel and they have a good selection. On this day, boots are 50% off!!!! Also, in honor of Breast Cancer Awareness Month, all pink tagged items are additional 30% off! 4. Bathrooms are large and easily accessible. 5. It's right off the freeway. Very easily accessible. read more