Although I did not end up moving forward with a project, I felt compelled to share my experience. From the very beginning, Rick and Jackie treated both me and my property with such sincere care. Their diligence, the thoughtful questions they asked, and the way they made sure every detail was properly understood truly won me over. In the end, we discovered there was no leak -- but their integrity and commitment to ensuring everything was properly assessed meant everything to me. It's rare to find a team that leads with both expertise and genuine concern. If I ever face a leak in the future, I will be going directly to them. Highly recommend. Wishing you both limitless success read more

We hired this company to fix a pipe that was leaking in our back yard. It was from our pool equipment to a spa. They sent someone out to fix it. It didn't hold. They sent the same person a second time. It didn't hold. We have tried for a over a year and a half to get them back to fix it. They won't return messages or call us back. We spent a lot of money with them on this. We are worried about foundation issues and have to find someone else to fix it. I am looking into a complaint with the contractor's board. I DO NOT recommend this company. BEWARE! read more

Great company to work with, both in communication (written quotes, what they would do to resolve, the variables should they find xyz, etc.) Leak Point was recommended to me by my pool man who I trust completely. My issue was an obstruction from my pool equipment to my spa. They resolved the issue, always called with any schedule changes and in my opinion went above and beyond. The problem was resolved to my satisfaction and my pool man's satisfaction. Kudos and thanks to Mike and Evan for a very positive experience! I will recommend Leak Point to anyone in search of a leak detection company. P.S. No, I'm not a relative or friend, just a very satisfied customer! read more

They were prompt, and fortunately it was not an expensive repair. I went from having a $660 water bill to $30.

We paid Leak Point $500 to find the leaks in our pool. They said they had a 30-day guarantee. They did NOT find the leaks. We notified them in writing within the 30-day time-frame. We then received conflicting information about the pool and what needed to be done to find the leak(s). First, they told us they needed to dive it and we needed to heat the pool. Then they said we needed to drain it. They also said we would need to pay $150 an hour additional for them to come out to evaluate and find the leaks that they were originally paid to find. They were unresponsive when we called multiple times and they elected to later respond via email. They are opportunistic, unethical, and incompetent. read more

Absolutely UNPROFESSIONAL! Missed our appointment after booking two weeks out. Claims to have left messages (call logs on my phone and my wife's phone confirm no calls). Hung up on me when I pointed out that they couldn't have called. Have left several messages and called on all lines. ZERO RESPONSE. If you want to be ignored and treated unprofessionally - by all means give them a call. And do yourself a favor, and read the other bad reviews here! read more

What a great company to work with! They were very professional and did a great job detecting a pool leak behind a light fixture. They called to confirm the appointment before they arrived and the owner was a pleasure to work with. The technician was excellent and was able to find our pool leak which was costing a lot of money in salt and water loss. read more

Excellent and prompt service. Technicians and office staff set reasonable expectations and more than met them.

Just watched one of their vans heading east on Hwy 62 towards Twentynine Palms, CA doing about 80, weaving in and out of traffic, tailgating... Turned left on Lear about 10:48am if that helps identify the driver and fix the problem (firing is good with me) With so little respect for the safety of the community this isnt a company I will call and invite back into my area. read more

I had a gas leak. SoCalGas shut off the meter and locked me out, it was that bad. Billi Jo worked on a date and Evan and Sam were on site and pressurized, tested, located, and then fixed two gas leaks under the house. The SoCalGas tech flippantly said I needed to replace the entire line and dig up the driveway (big $$). Evan fixed the real issue and charged a fair price. This is the company you want to hire. read more

How did this company get 5 stars is a mystery! These people are obviously family or friends with fake reviews? Listen to my cautionary story about this company. They tried to scam me for 4000.00 dollars to repipe my water lines! I had a water leak at my house in Yucca Valley and my plumber recommended I contact a leak Detection service to make sure the leak wasn't under the house. I made contact with them and set up an appointment my first red flag was that they were the only ones available the rest I called were backed up for two weeks. They showed up and told me that he found the leak and that he can hear Cavitating water from under the water heater and with his experience the pipe was too old and and most likely unrepairable. He told us the area of the leak and offered to fix it for Approximately 4000 dollars but unknown to him my friend was a plumber and knew he was scamming me. The next morning we jack hammered the floor and guess what there was no pipe there at all so we made the hole bigger and nothing no pipe what a waste of time Leak Point was! We finally found it after some more jack hammering and the pipe was no where near where he said it was. And guess what no cavitating pipe and the pipe was fine. As you would guess I'm pretty upset with them and he comes back and tells me that sometimes tile can misdirect the sounds. Probably something they should tell you before you hand them money! Called the owner and acted concerned and said he would be calling me back and guess what still no call. So be warned and if you do use them can't really be upset when they try to up sale you! Oscar Hernandez PS kinda weird none of the other reviewers have pictures read more

Terrible experience. I was referred to this company by another. The original company told me the charge was $125 per hour for leak detection services. When LP arrived, they said it was $275. I told them i was not good with that, so they left. I was billed $95 for literally nothing. I paid under protest. They should have been clear on pricing when they set up the appointment. I was not told i would be billed $95 for nothing. I believe they took advantage of me and I'm very displeased. read more

19 August 2015 - Billy Jo is the receptionist with whom I spoke on the telephone two or more times -- to set an appointment and her follow-up calls to advise and remind us of expectations. Her demeanor, advice, and actions were superb, way above what would be expected. Rick is fortunate to have someone with such honest qualities. What a delight to converse with such a fantastic personality. Rick Welsh, owner, arrived at scheduled time. He did extensive and thorough studies of various possibilities for a leak. His work is admirable; his report was clear on corrections/repairs required. And -- his personality is enlightening. The cost was within reason, considerably less than I expected. Leak Point is definitely above average in expected (or anticipated) needs. I highly recommend Leak Point for household water leak detection. read more

Been 15 years as a property owner and have gone through too many leak detector companies. If only I had found Leak Point 15 years ago! They are absolutely the best. From Billy Jo on the phone, Evan the technician and the others whose name I can't recall. They were all out to find my leak and get it repaired. The cost was really fair and I have no problem recommending Leak Point to any and all. Thanks, Bob B read more

Just having a leak and needing to call a leak detection service set my blood pressure off the charts. Thankfully, Billi Jo of Leak Point, when she answered the phone immediately helped put me at ease. Even more remarkable was that Evan, the technician, arrived within 30 minutes to detect and diagnose the leak under our patio. This was Friday afternoon and by Monday morning we had our estimate for the needed work and a promise to begin work on Tuesday. Evan and his assistant arrived early Tuesday morning as promised, began the work and by later that afternoon had completed the repair, patch etc... Also worth mentioning is that before sealing up our patio, Evan spent a good 45 minutes determining and finding another leak. Fortunately, this was insignificant and merely a sprinkler head that was dripping. Can whole-heartedly recommend Leak Point. read more

Wow! These guys are fantastic. They did a leak test, found the problem and came back the next day IN THE RAIN and fixed the leak. Can't even tell they were digging in the yard. Truly impressive service. Can't go wrong with these guys. read more

I had a leak in my pool and was referred to Leak Point. The office team was prompt and great and I was able to get an appointment quickly. The technician (Avery) who came out was amazingly thorough and knowledgeable and was able to fix the issues and at a reasonable price. Many thanks!! John K. - Palm Springs, CA read more