Great service and price... I will definitely use this local company again. The guys we had were…read morevery professional and even with the little mix up they took care of it right away. My washer and dryer are excellent and I couldn't be happier customer.

Just purchased a Maytag washer MVW6230RHW2. Great service, pricing and delivery. We used Better…read moreElectric years ago when we built our house. Glad we came back. All service people were top notch. Next time we need a new appliance we will come back. Thanks again.

We had a great experience start to finish. Purchased a Washer and a Refrigerator that were just…read moredelivered and installed. Just our luck, they were even early for the delivery. The 2 gentlemen doing the installation were efficient, professional, and friendly.

Great place! Scott was so helpful. We needed a fridge for work, and he got us what we needed, and…read morethe price was great! Definitely check them out, and ask for Scott! You won't be disappointed!

Found a great deal on a microwave to mount over my stove great name brands. "Amana" very happy with…read morethe customer service, price was amazingly low at $230. works great!

Have purchased appliances in the past from Peter at Sclamo's. Went in recently and asked for…read morepricing for a washer/dryer. Previously, Peter delivered for free. Since Ray at Better Electric retired, it appears that Sclamo's has assumed the customers from Better Electric. Asked Peter about free delivery and adding washing machine hoses as Ray had done at Better Electric. Peter went on to tell me that he is the largest dealer in Worcester County and has a large payroll. He told me that if I wanted free hoses to go and find Ray. Looks like he is now wearing a big hat and has a pompous attitude. I would never shop there again and urge others to shop around. I found prices that were better in Milford and Bellingham. Arrogant and pompous describes my experience at Sclamo's. You've lost a customer for life and word spreads fast!

Get everything in writting , paid on one couch set for about 8 months , was way too big for my…read moreliving room, still brand new had tags on it still i exchanged it , woman at frontdesk said she would credit me few months on another couch new ? Said in few months it would be paid off in december december came gut said its not paid off till april thats another 1,400 dollars in payments i paid from sept 2016 160 a month till november of 2017 still dont own couch and its 2700 into aarons and no couch and they want another 1,400 for crap couches that cushions come off on a few and one arm rest leans and there new my ass ...dont go always paid on time..no issues and thats what a good customer gets ...place is rip off city ...stick too biglots get a nice sofa set for 600 ...and you guess what own it in fewer payments thats where im going

We have been doing business with this Aarons Furniture & Appliances for over 3 going on 4 years…read morenow. I have never had a problem with any of these people. Luz is usually who happens to be our go to person with any questions, concerns, and even a problem we had, She handled our issue with the utmost concern as professionelly as she is. As example of this, We bought a refrigerator from Aarons, the delivery date and time was perfect for us, but there was a scratch on one of the front door panels, I called, explained the scratch and Luz to our rescue, I expected maybe some paint to match or as like, I got a new refrigerator door ! She isn't a relative or personal friend, in my opinion, if this place, Aarons does this for me, a regular customer, I can only imagine, how well they'll treat the rest of the customers that frequent this store. You don't have to take my word for it, go in, say hello, let them help you to get to know the company" Not one problem should sway your decision making. I don't know how other people make their payments, I can call in my payments. I don't know about the restrooms, haven't needed too. They have ample parking. I'm Not bombarded with staff to help me, I can take my time, knowing someone will help me along as I need it. It is Very Convenient, what else is there to say about them? I think We have found Our Furniture, Appliances, Televisions, Computer laptops, place to go. You pay for what you get, you get what you've paid for, in a timely manner, you establish credit. Aarons makes it easy to purchase things you need or just want.want, even for first time buyers ! Don't be late, you will get a complimentary reminder call, it's not aggravating, it's a reminder, Sometimes people get busy, plan vacations, they've reminded me when my Husband had surgery, I thanked them, it's my credit I've established. I want it remaining in good standing condition. My son filled his apartment with Aarons Furniture & items. It's A GREAT PLACE To shop !! Thankyou to Aarons, 120 Stafford Street, Worcester MA. Returning Customers, Bob and Barbara Psst..I'm interested in a Mattress Box Spring now :)

I've been using Leo's vacuum for 20 years. I have an old Miele vacuum that I've had serviced there…read morerepeatedly. There's no one else in central Mass I would trust with it. Recently my daughter broke my power head. It's been discontinued for almost 15 years. I took my mom in to buy Miele bags for her machine and told the guys about my power head. They told me not to go to eBay, they could build me one. They called me a few days later and it was ready. I gave them my broken one to cannibalize for parts and they sold me the one they made for half the price of a used unit on eBay. Great local bu

My Electrolux vacuum would stop and restart by itself while using it. I took it to Leo's to repair…read more The owner and his nephew were very pleasant to do business with. It was ready within a week and works like a charm. The price was very reasonable. I would recommend them in a heartbeat.

Purchased a floor model. When it was delivered, it was missing several shelves and drawers. The…read morefirst set of shelves were delevered to Franks and thrown by the UPS carrier and smashed when they hit the ground. The first set of drawers were too big, and now they are saying that since the fridge was discontinued, it is harder to get parts (news to me that it was discontinued). There was a lack of communication, and from my view, a lack of wanting to make things right. Finally got the drawers today, and one is cracked. We had to fix it ourselves.

I use Franks Appliance at my home and have had a great experience. Last week my older dad thought…read morehis fridge broken because he heard beeping in the area. Franks was out in record time. The technician realized it was the Smoke Alarm beeping, not the fridge. He changed the battery in the alarm and didn't charge for the visit. You can't beat service like that. Thanks to all at Franks for being great at what you do and for being great folks.

Why is the return line such a failure at this store? I have repeatedly given up trying to return…read moreanything here because the people working here spend their time being check out girls for morons or calling the credit card company for another moron customer. I'll just shop Home Depot going forward today was the last time. 15 minutes, two return lines, no progress.

Terrible customer service due to poor training and education of their staff. They were pleasant,…read morebut shared the wrong information multiple times making recorded interactions absolutely useless.

Nothing they resell used mattress's in the state of Massachusetts and that's illegal for them to do…read moreso they've got terrible customer service and they're products are cheaply made and they're way overpriced

My request to the sales associate was clear ... "I'd like to purchase a sofa today and pay in full…read more No preference to color or style. Can you show me what you have available in store?" Puzzled he asked what I was looking for. I repeated my request. In a rude and abrasive tone he directed me to the Aaron's flyer. I thanked him for his time. I left and went to Bob's Discount Furniture where sales associate Matthew Taylor understood my request and I walked out with a sleeper sofa.

Amazing finds. The one we frequent is messy and chaotic but offers good deals. Worth wading through.read more

"I've tried and tried to no avail You just can't seem to let…read moreme down You drive a hard bargain" (Emmylou Harris) We enjoy our bargain stores and are fans of Ocean State Job Lot, Big Lots and Ollies. Two days ago, we made our first visit to the Ollies on Grafton Street in Worcester. We picked up our "go to" Ollies staples -coffee K Cups (BTW, we do recycle them) and found some very good values on $4 or $5 for a box. Although we did get some good values, we thought the overall coffee inventory was lower than in other Ollies. We usually pick up some odds and ends in the food section and Ollies had a good selection of soups and salsas. One odd thing I saw was a trend of messiness in some of the store's sections. There were area rugs dumped all over the floor in one aisle. Now of course, I don't know how that happened, nor how long that mess was there, but I suspect a slovenly customer was looking at merchandise and couldn't have been bothered by picking up the mess they had carelessly created. But why on earth hadn't an employee noticed and remedied that mess? Another example of inattention was how the big cartons of K Cups were stacked; it looked as though their forklift or pallet jack operator had a few too many adult beverages before saying "that messy off-center precariously leaning stack is EXACTLY the way I wanted it too look". Overall, we had a typical Ollies experience, and that's a good one!