I took my 2023 VW Atlas Cross Sport in thinking my squeaky brakes needed replaced. They took my…read moretires off adjusted the brakes, gave her a test drive. Called me up and said my brakes were good, no squeaky now, AND NO CHARGE. That's unheard of!!! And, have secured me as a forever customer.

Amazing! It's embarrassing yes... but I didn't know who to turn to. I ran over one of those…read morereflector sticks.. because a car was pulled up too foward on a turn. Yet.. I was cutting it too close and ran over the reflector. It remained stuck under my car for days... which took me awhile to figure out . I called and explained my situation and the young man was super receptive and told me to bring it in and they would look. I embarrassingly brought it in, they put it up took it out within 15 minutes and didn't even charge me! I was relieved and obviously ready to pay something! If I ever do need auto body Gary's automotive will be my place!

The owner was super knowledgeable about my BMW and assured me they could fix my problems. Very good…read moreexperience. Saved me a lot of money and time. So thankful

Realized the belts in my Delica were on the verge of failing, and I was in the middle of a road…read moretrip. They got me in right away, replaced all three belts, and I was on the road by noon. They were efficient, friendly, and saved my trip! A few days later I got a text from them checking to make sure things were ok with the van, and asking how my trip was going. Top-notch care from Precision Automotive.

A little tough to schedule but he came out and did the job. Month later car is still up and running…read moreno issues

He came by to inspect vehicle, saw what needed to be done. Got supposed parts and was suppose to…read morecome back next day to install but had "family" stuff to do and was going to come out in a couple of hours. Never came by. Had to call him and he told me in a few minutes. Took too long and had to cancel work.

What can I say except unreal service and exceptional people!…read more My family and I rented a camper van on our way through Nevada and onward to DisneyLand for my daughter's spring break trip, and traveling through Wells, Nevada we suddenly broke down on a very fast and windy stretch of HWY 93 (possibly the worst place to break down). After calling in a tow truck back to Wells, feeling like our trip was ruined, we got word that a team of mechanics were en route with another replacement van and were going to repair the original van in order to get themselves back home. By the next day we were on our way and feeling renewed on our adventure! The Hop Shops service was expedient, friendly (helped me switch all our many things and gear to the new van), and very good mechanics as they fixed the van on the go! Our family got to know these great folks during our time together and we can confidently say these are great people that care. Obviously our experience with The Hop Shops service was a great one when we needed it most! Highly recommend! 10/10!

From the owner: The Hop Shop is a locally owned mobile auto repair service proudly serving Boise and the greater…read moreTreasure Valley. We bring professional, honest automotive repair directly to you. At home, at work, or roadside. No shop visits, no towing hassles, no inflated prices. Founded on transparency and integrity, The Hop Shop was built to challenge the traditional repair experience. We provide clear estimates, fair pricing, and quality workmanship without unnecessary upsells. Our mobile service allows us to keep overhead low and pass the savings on to our customers. We specialize in diagnostics, brakes, suspension, engine repairs, maintenance, and emergency roadside services. Using professional-grade diagnostic equipment, we service all vehicles.

Best mechanic in the valley, hands down. Josh explains things so you can understand and Is…read moredefinitely worth the money. I've had a full vehicle inspection, and oil change, both experiences were better than any dealership or shops I've encountered. I highly recommend Josh to anyone needing mechanic work on their vehicle.

My experience was fantastic! Josh came to my place of work and was able to work on my car right in…read morethe parking lot, making it extremely convenient for me and my schedule. He swapped out my fuel pump within an hour and gave a very reasonable price for the service. Couldn't have gone any better!

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Long story short: What an amazing group of knowledgeable mechanics!…read more Long story long: We were making our way from Oregon to Wisconsin (moving for work). When we got to Caldwell we started experiencing some issues with our car. We thought something had gotten stuck underneath it or something. By the time we reached southeast Boise, the sound was getting louder and it sounded like popcorn popping inside and outside the car, we knew whatever was wrong could not wait till we make it to Wisconsin. I start calling around for a mechanic and like magic when I spoke to Tim from Western auto service I knew we would be in good hands. Since it was late in the day and we were on a time schedule they told us they could give it a listen/look and see if it was something serious. Tim and Austin came out and took the time to speak to us, listened to our concerns and went out to see the car. They let us both know that it was something to probably look into. We decided to leave our car in their care and in less than 24 hours they fixed her back up. What made this experience special was the care they went into making us feel included. I was getting phone call updates from Tim as they worked on my car. When I went to go pick up my car, Tim brought out the damaged piece of the car and educated us on what they did and how this piece functions in the car. I can't even begin to describe how incredible touch I was that he even did that. He didn't have to do that, but the fact that he wanted to reassure us that they were not there trying to play games or upsell us, says so much to the standards and values this place holds. Listen no one wants to go to a mechanic willingly, we go because there is a problem that we are incapable of fixing (like going to the hospital).I've been to many other mechanics and this one shines above and beyond any other big hot shot place. Mind you my car 2 weeks ago went in for a check at the Jeep dealership prior to us taking this long road trip. Jeep told me the only issue I had was my battery and coolant tank was leaking... which those two items were replaced not even 9 months ago. If it wasn't for Tim, Austin and the whole team at Western auto service we could have ended up seriously injured. Words cannot even compare to the gratitude we have for Western auto service but thank you sincerely from the bottom of my heart. If you are ever in the need for outstanding mechanics look no further.

I've consistently had good service at Western Auto. Jacqueline and Jason worked very hard with my…read moreCarMax warranty company to get a spendy repair approved. I felt like they were on my side. Additionally, I brought in my car for a separate issue. After the diagnostic, they told me the issue was covered by Subaru as an extended warranty, so to take it there for a free repair. I appreciated their honesty, and they also don't upsell work or give a false sense of urgency. Will definitely return!