I had a wonderful experience here. I don't know a lot about cars so it was pretty intimidating to…read morecome in, but Jeff melted away all my worries. He was extremely helpful, knowledgeable and patient throughout the entire process. I never felt rushed or pressured and he went above and beyond to make sure I got what I wanted. I would highly recommend Fontana if you are looking for a stress free car buying experience.

Two weeks ago, their "Customer Happiness" department contacted me to offer $200 in exchange for…read moreremoving my review. Kevin, no thanks. Your company doesn't get to overcharge me for $2500 and face no repercussions. To anyone who will read these reviews before going in: they are now paying people to have bad reviews removed. They are not fixing their problem. No one has been fired for every single negative interaction with a client (all done by the same three guys). They want to sweep everything under the rug so that they can continue to scam people. Do not be fooled. Check out the recent positive reviews. It's all gibberish or from accounts that have not reviewed any other business. No details about what happened, no photos about the vehicle they bought. It's very obvious these reviews are friends of the employees. Good luck, Fontana Motors Direct. Keep offering pennies to buy off the scams your associates committed. It won't work.

Bought a car here recently, only let you test drive on the streets so you cant get on the freeway…read moreto see if the car has any real issues, anyways bought the car, get on the freeway and car does nothing but shake all the way home, get the car to my house and take the wheels off and nothing but rust underneath and everything on the suspension is seized, ended up paying 4k to have the whole front end replaced, everysingle peice of it, i take partial blame for not crawling underneth to look at the underside and even trusting one of these hole in the wall dealerships, but i cant bellieve they sell vehicles in this condition and wont even budge on the price, im just happy a family that is barely getting by didnt buy this car cause they would have been screwed like the other people on these reviews, i would not buy a vehicle here unless you have a mechanic look at it first!!

DO NOT PURCHASE A VEHICLE HERE! You're better off going anywhere else. Purchased a truck here about…read more11 months ago less than a year and we've already had multiple issues with the vehicle. Within the first 3 months the issues began even with proper maintenance. Finally recently the fuel pump to the vehicle is now needing replacing which costs thousands of dollars. I called the dealership to see if there was anything they could do since they had sold us a failing truck and they said no, not even trying to help us what so ever. Now we are stuck with a 30k loan and a non operating vehicle. All they care about is getting a sale. They don't care weather or not the vehicle works just working enough to sell it. DO NOT GO HERE.

Gracie was very helpful helped all my needs always had answers if she didn't know she found out…read moredefinitely helpful! JJ is great had a lot of information on the product definitely recommend them helping they get the job done!

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

My wife and I came here 3 years ago to purchase a car , we got sent from a friend who bought a…read morecouple cars here already . They were polite and friendly and also honest. We recently wanted to upgrade the first car we purchased , and I was amazed , Ahmad helped us out and even went the extra mile to get us a great deal! I would recommend anyone looking for a first time buyer to come here and get a car , they will help you out .

Literally horrible not even two weeks into having my Mazda and the check engine comes on took it…read moreback to the dealer they said they will fix it they give me a call back to pick it up because supposedly it was working and ready to go but when I go to pick up the car the engine was smoking up and the rims were all scratched up and with a crack going down the bumper and the car still had the check engine light on.

Thanks to J&S I got my tow truck AC going highly recommend in Fontana they also do mechanic work…read moreand sell cars if your in need of a ride

I stopped by on a whim to get a smog check. The gentleman was so so friendly and the customer…read moreservice was far beyond superior. This is why people patronize any business. It comes down to how we are treated as a paying ustomer. I recommend this shop.

We had an amazing experience working with Ryan at Fontana Mazda. From the moment we met him, it…read morenever felt like he was just trying to sell us a car. Instead, he took the time to get to know us, shared stories about his family, and made us feel comfortable throughout the entire process. As someone who has worked in customer service for many years, I really appreciate when someone goes beyond simply doing their job. Ryan treated us like people, not just another sale. His honesty, patience, and genuine personality made all the difference. By the time we drove away in my mom's new Mazda, it felt like we had built a relationship, not just completed a transaction. That's rare these days, and it's something we truly appreciated. If you're looking for someone who will treat you with respect, listen to your needs, and make the car buying experience enjoyable, I highly recommend asking for Ryan.

During the big decision, we got some amazing help from salesman Joseph T. He was very kind and…read morepatient with my parents and I. We were feeling a bit uneasy with leasing a car when we first walked in, but Joseph cleared that uneasiness for us. His whole attitude brought up the mood for us and the tension lowered tremendously. If you need a reliable and personable salesman, then Joseph is your guy! He'll answer your questions and more. When we found the car that was right fit for us, we got some awesome help and deals from Joseph's manager, Yohannes. We were able to walk out with our leased car! My family and I would like to express our thanks and gratitude to make this big decision with Joseph and Yohannes' support.

I'm going to preface this review by saying that I have never bought a car before today. I went in…read morehere knowing zero about what to expect, where the day may take me, nor even if I'd be able to afford a single vehicle on the lot. Today was a brand new experience in my life, and it was one for the history books. From the time I stepped onto the lot until I drove off of it, every second was a second well spent. The staff were personable and welcoming, the environment felt safe and clean, and most of all I didn't feel like someone was trying to sell me something. I daresay that I felt more comfortable here knowing nothing about what I was getting into than I would walking into a big-name dealership. From beginning to end my car-buying experience was as smooth as it was delightful, and I'm so happy with the outcome. The vehicle, despite its age and mileage, is clean and drives like a hot knife through butter. After a thorough inspection, everything seems to have been maintained with the utmost attention to care and quality. Come here, give them your patronage, and drive home with a fat smile on your face!

So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

Well worth the commute! Found a truck that I have been hunting for in my price range. A service…read morebody F 250. Spoke with Alex on the phone a few times and all of his correspondences were quick and professional. Drove out Sunday morning and met with Don. Equally kind and helpful. Answered all of our questions. Gave us a great price. Truck runs smooth. We were in and out of there in less than an hour. Thank you Don and Alex!!