They understand Customer Service more than any business, large or small, than I have visited in…read moreyears. I almost wanted to sit down and chat with them.

We went in for notary service and ended up getting the forms notarized and fed ex'd too. The young…read morelady who helped us was so friendly and helpful.

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.

Usually fine except for when the guys have a whole box of pizza open and eating out of it right…read morethere on the receiving counter in the middle of the day when people are dropping off their packages, or when they lose a package and never scan it in and then can't tell me where the package ended up. I don't think I'm gonna be coming back. It seems like things are highly unorganized here.

Came in to ask if they had international stamps, because they never answer the phone. Her response…read moreto the question "Do you sell international stamps" was "no, only Texas, Dallas stamps".

terrible customer service, broke my package and made the…read moreclaim process absolutely brutal to deal with. do not recommend this location.

Andrew at this location is AMAZING!! I work for Lexus HQ and we are doing a can drive for our local…read morefood bank. Our department decided to make a contest out of it so I had to cut equally sized strips from a roll of silver wrapping paper. Andrew saw me struggling and sprang into action with this huge measuring tool and an X-Acto knife. I couldn't have done this project without him! A+.

08/01/25- 1425 I…read morewent to this location about a couple of days ago. Need to print out some documents. Now, you have to log in to your email account using their computers. Before, I just send it to their email address. Because someone put a virus on their computers.

Talk about a place where everyone knows your name. I've been to this The UPS Store a few times over…read morethe past couple of years and they are nothing short of the best. Mailing packages and letters is never on anyone's hit list, but if you must, please go here. I've seen Brandy and Paul on separate occasions help all of their customers , all with a smile and patience. They play Christmas music during the holidays and since they have PO Boxes I have seen them greet the regulars by name. I had to have my brother Saturday overnight some very important documents. This is the only place I would tell him to go to. They handled it quickly and also packed it with care. Nice to have a place you can count on.

WTF!!!! A simple order of business cards went so smooth online. Got an email to pick them up…read more Still waiting almost 25 mins later and the poor associate IS THE ONLY PERSON WORKING HERE! I could have printed these in my own in the time I am spending waiting! BS! Use 4Imprint or someone else who delivers

I went in 9/25 and the gentleman helping me was amazing, very prompt service. Very engaged and all…read morearound great service! My package made it overnight before time expected but the guy helping me definitely deserves some recognition. Will be returning to this location for all fedex services from now on. Very impressed and thankful for the service I received.

Great Friendly Service. I used to go to the big stores to box and ship items. This is much closer…read moreto me and still get great services. Easy to buy Christmas stamps, some inspirational books,etc. I observed people come in to use printers, computers or check their mail boxes.

This a great local mom and pop shop in the neighborhood. It seemed like the father and daughter run…read morethe business and it's always a pleasant experience going in there. Today after mailing a large package I got to spin the wheel and won 10% off any retail item. They can get prices on any mail service and find the best rate. Happy to continue giving business to them!

Matt and his entire team at this UPS store are absolutely outstanding! From the moment you walk in,…read moreyou're greeted by the most friendly and helpful staff. I rented a Maibox at this location and needed to have my mail forwarded while I'm out of the area and every experience has been seamless and pleasant. They are always happy to help and they go above and beyond to make sure everything is taken care of quickly and efficiently. It's rare to find customer service this consistent and genuine. I truly can't recommend Matt and his team at this location enough-- 2024 West 15th St in Plano set the standard for excellence! Thank you all , Sheri S.

Always friendly and nice group of people. They work hard and still smile and willing to help you. I…read moredo like the Kiosk they added to do your own packages. Great location, but small and busy at times.

Short line. Great service with a smile. Notary. Keys made there also. They carry FedEx, UPS and DHL.read more

Wonderful staff that made sure I was taken care of and above and beyond what was needed to…read moreaccommodate my needs will be using them again in the future highly recommend using them

I came a couple times the past few months while running errands and moving. Super helpful,…read morewelcoming staff - family operated. I was able to get my things shipped with no stress, rent one of their U-Hauls with ease and full support, and buy moving products (boxes, covers, etc.) for a lower price compared to other places! Come when you need help, and you won't be disappointed.

Ship Stop is everything. They ship using whatever carrier you want - UPS, FedEx, USPS, etc., they…read morecan handle packaging, some UHaul services, and much more. They also seem to be branching out into the realm of metaphysical retail, and may soon be offering incense, crystals, and other such aura-alignment paraphernalia. They play jazz on the loudspeakers, and the proprietor Ram-El (sp?) is very professional and courteous. I use Ship Stop as much as possible.