Lincoln crossing Dental has been calm and easy. The staff there are very kind, nice, and helpful to any questions. They're very flexible to appointment needs. I still have work to be done, but I know I'll be taken care of. read more

If i could give 6 stars i absolutely would, Dr. Jara and her team are incredibly thorough, patient, and explain things in a way that doesn't make you feel like you failed a pop quiz on dental hygiene. They were all very professional Huge shout-out to Celeste--she was very attentive, and had me laughing through most of the appointment. Honestly, the whole experience was smoother (and more pleasant) than I had anticipated. If you're looking for a team that's skilled, friendly, and makes you feel like more than just a patient, this is the place. Can't recommend them enough. read more

My two visits to this dental practice have been an extremely frustrating and disappointing experience. I initially came in for a single veneer after receiving a price quote over the phone. However, after the procedure began, I was informed that the price would be higher than what I was quoted. After a difficult conversation where I insisted I was misquoted, they only agreed to take off $100. The veneer itself was not well-done; it bubbled out and had a gap. Though I intended to follow up, a family tragedy and personal difficulties made it impossible at the time. After finally making time to deal with a new issue involving a molar, I returned a year later. I was greeted by a kind and professional woman for my x-rays, which was the only positive part of the visit. The dentist's demeanor, however, was hostile and dismissive from the start. When I raised my long-standing concerns about the ill-fitting veneer, he immediately shut me down and was very unhelpful. The visit devolved into a high-pressure sales tactic. While I was still in the chair, two staff members began a bizarre, aggressive up-sell. One implied I needed an expensive deep cleaning based on gum measurements that hadn't even been taken. The other reviewed a quote for nearly $8,000 for a bone graft and other procedures. The experience felt like a sleazy car lot. I immediately stopped the process and asked for the x-rays I had just paid for. The front desk staff then tried to charge me an additional $150 to get a copy (or access to) of my own x-rays. This was the final straw. I left and will never return. This practice lacks basic patient care and professionalism and is clearly only interested in up-selling expensive procedures. Who wants to have a dentist that doesn't stand by his or her work? Avoid this place at all costs. Trust me, you'll do better anywhere else. ...I will update this when I pay another dentist to get another set of x-rays to see if the nearly $8k procedure was warranted. **UPDATE** Good news is the dentist was correct about the procedure needed. Bad news (for Lincoln Crossing Dental) is I got it done $3,000 dollars cheaper. A little under 5K. Also, they were able to correct the imperfection on my veneer and I couldn't be more happy! It's nice when professionalism is present and the dentist doesn't have a bad attitude regarding customer complaints. read more

I've had great experiences up until today. The entire staff is friendly and wonderful, but the interaction with Dr. Phen is why I will look for a new dentist. Not sure if he was having a bad day, but he was insulting and seemed rushed; as if I was interrupting his day. If you're going to ask a patient to spend over $2,500, perhaps you should be a little more courteous and seem like you care. I also just found out I was lied to. I changed insurance companies to Aetna Dental. When I called to book the appointment, they confirmed that Aetna is in-network so I wasn't expecting a co-pay for regular cleaning. However, Aetna confirmed they are out of network so I am responsible for a portion of the service. I'm done with this place. read more

Fabulous group from day one, when I had a Some work that they fixed! I felt comfortable and the results were all I could ask for. New in town, this was a Google search, and boy did I get lucky! Thank you to a wonderful staff, and Dr.Phen! read more

Dr. Phen and Jennifer are amazing people. Professional, clean, and great customer service. I will definitely be coming back for all my dental needs. Leaving review on behalf of mother Flori :) read more

Best level of service and great care. As someone who is hesitant to go see the dentist, this place is the perfect spot. Dr. Phen is amazing.

This is a very serious and experienced dental group. I have had nothing but excellent care here and have been to about 10 dentist's in my lifetime and I would list them as THE BEST. I have even been to other dentists in the Lincoln area. All the hygienists who have cleaned my teeth are excellent. I have had work done and it was superb. My daughter also uses this dentist. My husband and my son will also come here in the future. This office is very high tech and very clean and I have not had to wait even 1 minute to be seen as they are always fully staffed. They do not take my insurance but then again no dentists who are worth anything do nowdays and I dont blame them for that. I cancelled my insurance. Thank you for your time to read this. read more

The Dr/staff are top notch, friendly and knowledgeable, I would recommend this place.

I just want to thank Dr Phen and his amazing staff. we always have wonderful experience.. they treat us like a family.. every each of them are very helpful.. Thank you read more

I've been a patient here for nearly 3 years, staff, service and environment/ambiance here all meets my needs. Granted I'm young and have simply received fills/repairs, typical cleanings and have also purchased the at home teeth bleaching kit. Sim rain is one of the gals there I've seen the most, she is good at what she does and also very thorough. I appreciate her genuine care for teeth. Always getting advice for teeth health and never pressed to buy useless products. Main doctor seems reserved but he is awesome as well. Love this team. read more

We finally found our dentist! After moving here I contacted 4 other local dentists and had issues with responsiveness, last minute cancellations and no call backs. The staff here immediately got back to me and worked on getting a quick appointment. Every small detail was covered and made easy for me! Staff is so professional and way on top of things! Scheduling is easy. Paying is easy. No surprises! The hygienist was great and after my first treatment, I'm feeling very good about our family decision to come here. read more

Dr. Jara is by far the best and realest Dentist out there. So kind and honest with you. All the staff is super kind but I had really great experience today especially with Celest as she assisted Dr. Jara with my fillings. Very attentive and kind team! Highly recommend! read more

Zero Star-Bad experience. My first visit to them was to have my teeth cleaned. First, they x-rayed my teeth and they said I needed deep cleaning, and when they finished telling me that, I said yes. After deep cleaning. I made an appointment with my denture to have it done. Because my denture got cracked. So in other words, I made an appointment for my denture. During our first meeting with Dr.Christopher Phen, I thought he was okay, but when I was about to get my denture done, I noticed that he had an attitude issue in his speech to his client and didn't want me to explain something to him that is in your opinion, and if you don't agree with him that's where his speech will be seen. So, when I noticed that, I just ignored it. And anyway, I still had him do my dentures. After my dentures were done and ready to pick it up. When he had my dentures tested and adjusted and everything. I talked about my dentures, which I said were spacious. But he doesn't want what you told him to be spacious, after I told him that, he already had an attitude towards me and started to keep arguing with me, he kept telling me that I should try and wear it for one week until I got used to it. after he told me that, and I also told him that, Okay, I will try for one week and I also told him, that, at next my appointment I will pay my balance there, he did not like what I said, he just walked away and said, go ahead and don't take it, so I also told him that I will not buy that and I will not take it. It's horrible a experience and I have never had a bad experience with dentistry and this is it in my entire life. I would not recommend to anyone this dentist. read more

Proximity to my home is great, but their front office can use some professionalism and businesses 101 lessons. Dr. Chen is pleasant himself explains procedure to calm. However his front office receptionist has called and text multiple times and previously explained I would call back when I receive confirmation off from prior events, school and work schedules. The front office decided to take my children off schedule 3 days before their appointments. That's not good business practice. I'll take my business and my dual insured business elsewhere, where my family and I feel valued and comfortable. read more

Lincoln Crossing Dental - The text message canceling my son's dental appointment. Didn't even give us chance to re-arrange our hectic schedule. - General Dentistry Near Me - Lincoln, California

Great experience from the start. My dad has been going to Lincoln Crossing Dental for over 5 years. The patience with elderly patients and genuine concern for their well being is so appreciated. we highly recommend! read more

I've a recently starting going to this beautiful establishment and am so happy with the environment, they are so kind & professional while still being super friendly. My mom & I both go here I got my wisdom teeth removed and they did an amazing job !! Will continue to make this my forever dental office ! (: read more

I chose Lincoln Crossing Dental mostly because I had wicked tooth pain and they took my insurance. The front desk staff and hygienists are really amazing and thoughtful. The front desk staff took a lot of time to explain to me my insurance benefits, because my insurance isn't super good and what I would be expected to pay. Unfortunately, I needed to be referred for a root canal and possible extraction. When I returned for more work, they were incredibly kind. Again the hygienists are super good. They are clearly well trained to work with anxious patients. I always self-identify as someone who has dental anxiety and am clear that I hate the needle and have a hard time with the drill sounds. The hygienists were amazing at explaining everything and going as slow as I needed to go to be comfortable. Dr. Phen, maybe not so thoughtful about meeting anxious clients needs, but the hygienists bridge the gap. He was very gentle with assessment and the work. I could use a little more support from Dr. Phen when getting treatments when I started to exhibit anxiety symptoms his only intervention was to say relax a bunch of times... not so helpful. Luckily the hygenist knew what triggered my anxiety and was able to meet my needs throughout the 4-hour procedure. I hate dental care, but the staff here makes it bearable. read more

AMAZING service and staff!!! Office Manager and Owner make you feel as family. Hygienists and Doctors provide great care. State of the art facility with 2 TV's in each room so you won't miss what you are watching whether sitting up or lying down. Highly recommend for all to come here for your dental needs! They also offer great first visit discounts and dental plan for those without insurance. Take a tour of their facility and experience for yourself!!! read more

I chose Lincoln Crossing Dental because Dr Phen was my dentist a few years ago. I moved away and then back to Sacramento. I had an emergency dental issue to deal with, and I was taken care of very quickly. I was greeted by everyone there, and remembered by Dr Phen and his wife, as well as one of their long-time dental assistants (Rebecca). Everyone was very professional and took excellent care of me. I highly recommend them to everyone! read more

ZERO STAR- Bad experience overall as a new patient. Had to switch dentistry because I moved. Loved my previous dentist because they were honest. I came in for x-rays and an exam, which I was charged for and paid right after the visit. They gave me a statement breakdown and part of the payment was for x-rays plus the exam. I asked for the x-rays only because I didn't feel comfortable moving forward with their service but they wouldn't give me the x-rays unless I paid an extra $100. I mentioned that I just paid for today's service which included the x-rays but they refused to share a service I paid for. I never had this happen before. They said usually you get a copy of your x-rays because your insurance would have paid for them. I don't have insurance because I always just paid as I go and only for work that's needed. I then asked for the breakdown on of the service breakdown today and it showed a balance of $244. I asked them for a statement showing it was paid but they said "yes it's already paid for and the balance just show because they didn't apply the discount yet". Seems a bit weird to give a customer a completely paid service statement that shows a balance due. What they were saying didn't match the statement. I asked them to reprint the statement showing the service was paid to date as they stated. Extremely weird. I am sure they would have billed me later. I do not like this place and it really rubbed me the wrong way. read more

I scheduled a consultation appointment to have one of my teeth extracted and was very happy with Dr. Phen as he agreed to stay after hours and extract my tooth that same day. I was very nervous as I don't handle pain well, but Dr. Phen assured me it will be painless and quick and he was right! One of the things I really enjoyed was him getting to the point of what needs to be done, also the extraction was very affordable. I recommend Lincoln dental. read more

A member of my family with special needs was assessed as requiring a significant amount of dental work. We made contact with Lincoln Crossing Dental through the recommendations of a friend. Dr. Phen and his entire team were incredibly professional, helpful, and compassionate as they provided the necessary treatment in a patient and steadfast way. The effort took a considerable amount of time and energy across a period of several months. The treatment was successful, and the family is incredibly grateful! read more

Since i moved in lincoln 3 years ago. I've been trying to find the right dental clinic for me and my family .i already tried two different dental clinic and wasn't happy. So, i found this in yelp and thought i should try and i did. I went this morning with my son. The clinic is really clean . The staff and the Dentist were very friendly and helpful. Didn't try to rip me off, very honest. I finally found the right place for us!!!! read more

Very polite and attentive staff. Took the time to walk me through the process and answer all of my questions. Great service from hygienist and dental staff, short interaction with Dr. Phen, but his communication was clear concise and thorough. Will definitely schedule future appointments and follow ups. read more

Martin Estrada Modesto, CA I went to Dr. Phen because someone that lives in Roseville CA recommended him to me. I thought it was worth driving 1 1/2 hours to see Dr. Phen. I had been in pain for few days. They took x-rays and found out that my 2 wisdom teeth on upper side needed to be extracted. I decided to just get both extracted on same day, he numbed me so well that I could not feel any pain or discomfort. Pain is now gone and will be scheduling another appointment for rest of my treatment needed. By the way everyone is very friendly there, it's a beautiful office. You won't regret going here. Trust me. read more

My boyfriend recommended this office to me and honestly I'm glad I decided to make an appointment ! I recently got surgery to remove 8 teeth and had the best experience with Dr.Phen, his staff ! I love Rebecca, their prices are good and they're very friendly ! read more

Very impressed! I came here for a second opinion, because another Lincoln dentist said after looking in my mouth for no more than 10 seconds that I HAD TO HAVE +$2,000 of work done, with no explanation why. After a through 30 minute exam by Dr. Phen, he sat down and explained everything to me that he recommended be done. He used pictures he took from my exam as well. I dropped in this office by chance but I'm so glad I did. Me and my family will be seeing Dr. Phen from now on! read more

I switched over to Lincoln crossing dental about a year ago, and have been very pleased so far. All of the staff is very professional and nice. I highly recommend this office all of the work they have done has been painless and smooth. read more

I visited the Lincoln Crossing Dental office yesterday to have a crown replaced. A very nice facility, and VERY nice staff. Very comfortable environment. Dr. Christopher Phen explained all decisions and practices throughout the entire procedure. This will be my dentist for future work without question or doubt. Well recommended. read more

The front desk staff are very nice and professional. I spoken to them couple of times over the phone and in person. They were able to answer all of my questions and concerns. On the otherhand, the dentist (Phen) has a very dry personality, and no bedside manner. During our visit he seemed to be angry with me becasue I refused to have dental cleaning procedure done. I explained to him that my teeth are very sensetive. He stated that was not a good reason not to have dental cleaning. I felt that he was not going to listen to my wishes. Now, I have a new great dentist in Roseville. read more

I have had visits to this office in mid 2019 and again in 12/2019. During my last visit I went to this office seeking advise on an infection that I had. Phen refused to offer any thing remotely related to advise. He was so dry and withdrawn from my concerns that eventually I left the office with pure frustration. I will never go back to this office again. Out of all of the staff that I dealt with at this office Phen is overwhelmingly the weakest link. He is extremely dry with no personality what-so-ever. That coupled with his lack of bed-side manners is definitely a recipe for avoiding this office altogether. I work for the insurance business that make the payments to Lincoln Crossing Dental and I cannot believe that this office is still in business. 1 1/2 years in business is too long for this office and is a prime example of the negativity in the Dental industry. It is a shame that Dr. Phen is appears to be more concerned with lining of his pockets than with the genuine health of their patients. I highly recommend avoiding this office at all cost. Again great staff, which the same cannot be said for the Dr. Maybe a miracle will happen during the holidays so that he will get some much needed people skills. read more