Overall, my car-buying experience here was quick and straightforward. I was at the dealership for…read moreabout two hours total, with the longest wait being for the car to be detailed and gassed up. Negotiating the price was simple, and I appreciated working with Hamid Hassan. Final paperwork took about 20 minutes, and communication before the purchase was great. Unfortunately, communication after the sale has been very limited. Within two days of purchase, I noticed a braking issue where the car would shake at speeds around 25 mph, which raised safety concerns. I contacted the dealership less than a week after purchase and explained that the front brake rotors needed replacement. I was told I would need to speak with a manager regarding reimbursement, but that never happened. I replaced the front rotors myself within a week of owning the car @ a cost of $380 due to the safety concern. Despite multiple calls and emails over the past month, I have not received a response. The lack of follow-up on a safety-related issue has been disappointing. AP

Livermore Ford service is the worst in the Bay Area. Might as well drive a few miles more and head…read moreto Walnut Creek Ford. They charged me close to $1000 for my first service for my Bronco with 7000 miles on it. The Ford recommended service was ~$150, they added on about $800 worth of completely unnecessary dealer service items. I asked them to keep the filters so I could inspect them, and as I suspected, they were very clean and didn't need replacing. There were a bunch of other such completely unnecessary work done. Will never be going back to Livermore Ford.

Recently worked with Sales Consultant David Modic and it was a pleasure. He made the process very…read morestraight forward and was able to work out a deal and purchase my new Honda Civic ST. Really appreciate his help and advice. If you want a good experience at Livermore Honda, couldn't recommend David enough.

I've helped my parents and younger brother purchase cars from various dealerships, but none compare…read moreto the experience I had at Livermore Honda. It was by far the best dealership experience I've ever had! Ask for David Modic -- he was incredibly informative, patient, and respectful throughout the entire process. As a first-time car buyer, I did my homework and test drove multiple vehicles at different places. David stood out for his honesty and expertise. He never pushed me to add unnecessary features or upgrades I didn't want. I also shared a previous bad experience we had at another dealership, and David was refreshingly straightforward and transparent. If you're looking for a smooth, pressure-free car buying experience, I highly recommend Livermore Honda and working with David Modic. Thank you to Frank, David, and Xander! Awesome team!

I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

Used this dealership several times over my 10year ownership of my cherished 2015 Jeep Cherokee…read more In March I had issues all the alerts lit up on the dashboard including the check engine light. The repair cost $5,600k which we paid however 8 weeks later the check engine comes back on. Took it back and was told it was the 02 sensors nothing to do with the previous incident. Paid diagnostic fees again and was told it was another $6k repair but they could do for $4k. I was reassured that both issues were completely unrelated and whilst that may have been the case there was zero accountability nor customer service. We had just paid $5k how could something go wrong right after and be expected to pay $11k with 8weeks ? The least they could have done was wavier our diagnostic fees seeing we had just been there 8 weeks ago ??? For so many of us in the Bay Area are cars are crucial to our work commutes and lifestyle there was no care or intention about when the car would be repaired. No loaners no compassion just charge after charge. We used to drop the car on Thursdays and told no diesel mechanic till Monday which meant we were left without a car for a week on both occasions. As a result I had to finally release my beloved Jeep just couldn't keep putting money into it. To the dealership it is just another car however to me it was so dear and had so many memories of joy and adventure. I would never have got rid of it.

Moe Arrayed helped us with our new car this weekend and we had an extremely positive experience…read more He's knowledgeable and patient. Would highly recommend anyone in the market for an Audi to come to see him.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.

had a very good experience buying a used car from Livermore Toyota. Vince was very helpful. No…read moremajor run arounds. Just what you see is what you get kind of thing. All went well.

An Unforgettable New Year's Blessing - Thank You, Livermore Toyota…read more New Year's Eve started off stressful when I got a huge mongoose nail in my tire at 11:30 PM. I called Toyota Roadside Assistance and was towed to a dealership, but unfortunately, the experience there did not go well at all. I went into New Year's Day feeling worried and discouraged. Then something incredible happened. On New Year's Day, I received a call from the General Manager of Livermore Toyota, Mr. Mark Hashimi. I was genuinely shocked, in the best way, that on a holiday he personally reached out to me and let me know that if I could bring my car to his dealership, he would have his team take care of it. That alone spoke volumes. I immediately had my car towed from Tracy Toyota to Livermore Toyota, since I wasn't able to get a response from Tracy. When I arrived, I met Mr. Hashimi in person, and from that moment on, I felt completely taken care of. He and his team assured me every step of the way that if anything went wrong, they would communicate immediately and do everything they could to fix it. I handed over my lavender keys, signed the drop-off envelope, and took the shuttle home. To my absolute amazement, one of their wonderful sales team members, Mr. Humza Loinab, personally drove me all the way to Tracy. That level of kindness and care is something you rarely see. They truly went above and beyond. Work on my 2026 Prius started promptly at 7:00 AM, I received text updates throughout the entire process, and they had everything handled in one single day. To top it off, they even sent a shuttle 20 miles to Tracy just to pick me up and bring me back to the dealership. An Uber would have cost me $45, but instead, they looked out for me without hesitation. The best part? They took care of my tire at no charge and even included a complimentary car wash. My service advisor, Jose Coyotzi, reassured me from the beginning that he would take care of everything and that I wouldn't have to pay a thing. That peace of mind meant more to me than I can express. As a young woman getting ready to start at Cal State, trying to get my bearings and figure everything out, this experience was truly a blessing. I have worked at dealerships myself, and I have never received service like this, not even close. The contrast between this experience and my experience in Tracy was night and day. Every single person I interacted with was memorable, respectful, and genuinely kind. I even stopped by the parts department, they had the cutest items, and once again, the staff was warm and welcoming. This team didn't just do their jobs, they looked out for me. If you are in the market for a new or used vehicle, I cannot recommend Livermore Toyota enough. It's a bit hidden, just off the Altamont near McDonald's, but it is absolutely worth finding. 6200 North Front Road, Livermore, CA Starting the new year with this level of kindness, care, and generosity genuinely made me emotional in the best way. This situation could have been far worse and far more expensive, but instead, they made it smooth, convenient, and stress-free. This dealership is everything and more. Thank you from the bottom of my heart, Livermore Toyota, for restoring my faith in true kindness and what a neighborhood dealership should be.

First, my expensive Range Rover full size doesn't start from our mall visit.. with only 2800 miles…read moreon it! Tried all kinds of things, including speaking to a technician.. for 30 mins, we thought we have to tow our almost new car. But it decided to start with check engine failure light on. Take it to service next day.. they don't know how long it will take to fix and don't provide a loaner car.. you are on your own .. except for a Uber drop off. The car and the service costs are so high, but customers are on their own. Not what I expected, May be I should just stick to cheaper cars with better service in the future.

Lauren is such a gem! She's so personable, kind and funny! She made me and my husband feel heard…read moreand comfortable. Team Lauren all the way!

I had an outstanding experience purchasing my car from Livermore Subaru dealership. From the moment…read moreI walked in, the sales consultant Michael Sandlin was professional, friendly, and genuinely focused on helping--not pressuring. Michael took the time to understand what I was looking for, answered all my questions clearly. Then I got the pleasure of meeting the sales manager J. B. Berry and he made the entire process smooth and stress-free. J. B. Berry went above and beyond to make sure everything was transparent, from pricing to financing, and I truly appreciated how efficient and organized the experience was. The vehicle was in excellent condition and exactly as described. I felt confident and comfortable throughout the entire purchase. I'm literally in love with my Crosstrek which is my first Subaru and I realized what I had missed. If you're looking for a dealership that values customer service, honesty, and quality, I highly recommend this one. I'm extremely happy with my purchase and would absolutely return in the future!

Shamika is the person you want to see. Her energy is contagious. Test drove a cross trek. My nephew…read moredidn't have enough money to buy, but will be back this month to get a bigger loan. See you soon Shamika, and keep being a great representative for Subaru, we learned a lot while there because of your knowledge.

**DISCLAIMER** NOT YOUR TYPICAL SKETCHY USED CAR DEALERSHIP! Oh contraire amigos, this is the place…read moreyou should consider first for a used car option. I lowballed at first if I'm being honest (big time thrifter I do it by nature) & Joe's response alone gave the gut feeling it was the right choice to head over because most of the time I get cursed at for the offer I gave originally. I've had 5 cars in 6 years (not by choice) so I've had plenty of experience dealing with buying used cars from dealerships to private parties. This was bar none the best experience I've had without a doubt. Joe & Mrs. B are definitely a power duo, both wholesome, honest & are just regular folks who just happened to sell cars really. No nonsense, no deception. Transparency is elusive when buying a used car from a smaller dealer 90% of the time, but that was present clear as day. I HIGHLY recommend you pop in & take a gander if you're looking for something, my fiancée & I are super hyped.

As a minister to youth i recently helped a young man get transportation which allowed him to get…read morework and be independent . With Mrs B's help we were able to finance his car bought there. A week later one of the cylinders misfired and needed repairs. When contacted Mrs B's helped with the cost of the repairs. They are christian based and I would recommend them to anyone seeking transportation. I know if we were dealing with any one else the response would be much different. Thanks again for being here in Livermore and helping our community.

We went to the dealership and worked with Bobby, and he made the whole process really easy. He…read morehelped us choose the best trim and took the time to explain our options without any pressure. He also worked to find us a great rate and a better deal. We ended up driving home in a really nice 2025 Camry thanks to Bobby. Great experience overall -- we'd definitely recommend Bobby to friends and family!

visited Dublin Toyota today with an appointment scheduled with sales representative Sohail Ebadi…read more From the start, Sohail was professional, patient, and genuinely helpful. We spent several hours discussing and negotiating a deal on a Toyota bZ electric vehicle. He went back and forth multiple times, trying his best to make the numbers work and ensure everything aligned. We completed all the required documentation, and it really felt like we were about to finalize the purchase. Unfortunately, the experience took a disappointing turn at the sales desk. The manager, I believe his name was Cavin Tha, ultimately declined the deal over a $500 difference. After nearly five hours at the dealership, this was extremely frustrating and felt like a waste of everyone's time. It was especially disappointing considering how much effort Sohail had put in to try to make the deal happen. Sohail Ebadi deserves recognition for his professionalism and dedication, but the management decision overshadowed the entire experience. Spending almost five hours only to have the deal fall apart over such a small amount left a very negative impression. Overall, this visit felt like a significant waste of time. I would recommend confirming final pricing and management approval beforehand if you plan to visit, to avoid a similar situation.

It has been an incredible journey finding my true love, the 911 GTS. Huge thanks to my amazing…read moresales advisor, Vlad. Owning a Porsche 911 has always been at the top of my life bucket list, and it took quite some time to make it happen, from patiently searching for the perfect one I had always dreamed of, to finally finding this little monster. Vlad was extremely helpful, knowledgeable, and patient throughout the entire process, and always made himself available every step of the way. I am truly grateful for the opportunity to find this car and to work with Vlad and the team. I highly recommend Porsche Livermore to any future owners. What I thought might take much longer was made possible here, and the entire experience was smooth, professional, and genuinely enjoyable. Vlad, I am reserving you for the future.-Lucas, the new owner of the 2023 Porsche 911 GTS :)

Empty promises. I signed an agreement for a future allocation that will never be honored. Since…read morethen, three price increases have come and gone while I've been left on the sidelines. I've purchased multiple new Porsches from this dealership & loyalty will get you nowhere with Porsche Livermore. The service department even managed to damage my brand new 911 during a PPF install. Leaving knife cuts directly in the paint across the entire front end. I had hoped things were improving under the new ownership group & gave them the benefit of the doubt... but nothing has changed. I continue to get the runaround, and I'm exhausted by the games the dealership will play with customers who genuinely care about the Porsche brand. I own aircooled 911s, and sadly the best era of Porsche feels long gone. What was once about engineering and passion now seems driven by shareholder value and squeezing every last dollar from customers. I strongly recommend taking your business to a more reputable Porsche dealership.