So it was me and my husband and I post this with the understanding that they were busy but this was ridiculous. We got to our table and it started well we got our drinks and rolls. However, when we ordered food they brought me my salad but we had no silverware. Then when we got our food the rice that my grilled shrimp sat on was undercooked. Then his ribeye steak was super fatty. I mean out of an entire ribeye he only got to eat 4 or five small bites steak that was meat. The rest of it was pure fat. Our waiter was ok but seemed to be absent minded a bit. I will not be returning there again. read more

Service was poor. Sat at bar for 10 min before being acknowledged. I ordered med rare Logan. Came out med well. The side of broccoli was brown and burnt in the middle, like it was microwaved. And the portion size was embarrassing: I'd estimate 2 oz of broccoli, most of which was the stem. Steaks are always flavored great. Baked potatoes are always pretty good, when they aren't over nuked and also brown in he middle. I've been to this location a half dozen times. My experiences have been consistently mediocre. I just love steak, which is why I come back. And they make simple foods. read more

This is the only bad Logan's I have ever been to. Ordered a steak medium rare and it came out burned on the outside and cold on the inside. It had hardly been cooked. When the replacement came out, it was dry and crusty on the outside and very rare, but warm on the inside. The steak was so tough I could barely cut it with a steak knife. The server seemed rushed and aloof and kept returning to the front, not far from where I was sitting, to talk and joke around with the other workers there. They were very loud and very unaware of their volume level. My steak was so bland that I attempted to add some pepper. When I tried, the top came off the pepper shaker and dumped half the container on my plate. I told the server and she looked at the mess it had made, then brought me my check. No offer was made for a reduction and no management was available to hear my concerns. This place is poorly run and a discredit to the Logan's brand. read more

This is the location at 8994 Madison blvd. The server was very good, serve time was good, mozzarella sticks, salad and sweet potato were all good. Here's the rub, Myself and my wife both ordered the 12 ounce ribeye, mine medium rare and hers very very rare ( blue rare) mine came out a little overcooked but nut bad, my wife's was medium to medium well, we sent hers back and the next one was medium to medium rare, we sent that one back, the third one finally came as ordered but by that time I had finished mine before it got cold and my wife was so frustrated she lost her appetite. We ask for to go boxes, we got the boxes and the check, we were charged for hers which I thought we shouldn't be, I tell the waitress I was surprised the manager didn't comp her meal, she went and talked to him and he said no, I then ask to speak to the manager, he came out and after I complained and explained to him he comped her meal. These were some of the most thin ribeyes I had ever seen, which I guess made them hard to not overcook. This was our first and last trip to this Logan's restaurant. read more

Will not be coming back. It took an hour for shrimp trio and sirloin. My waitress attempted to resolve the issue by saying the kitchen was backed up. It's a slow Sunday night in Madison, Alabama, If that was the case why was my steak and shrimp room temp. I guess the kitchen also forgot to put cheese on my salad as well. I've been to other Logan's and this was highly unusual. read more

Even by chain steakhouse standards, this place leaves much to be desired. I had two disappointing visits in 3 days. The first visit was a KC strip ordered medium and It was mostly gristle and fat and overcooked. On the second visit, I ordered a filet, medium rare. It came out nicely charred on the outside but raw inside....even way undercooked had I ordered it rare. The bartenders did their best efforts to rectify and that is appreciated. However, that is not enough to make up for the amateurish food that comes from the kitchen. To add to all of this, on each visit I was asked to cut open the steak to see if it is cooked properly. Seriously?? This place really needs the management to be replaced. read more

I was really skeptical coming here. I wanted to go to the Chuckwagon BBQ next door as it was highly rated on yelp. Well it was Sunday in Alabama and of course they were closed. My options were slim and after reading the reviews of Logan's on Yelp I was extremely skeptical. Well I was blown away. I sat at the bar and was attended to immediately. The bar tender was professional and friendly. I never had to ask for another he was on top of it. The Caesar salad was excellent made with anchovies. (you hardly ever see that). The Salmon plank was cooked to perfection and was soft moist and tender with a great flavor. The Martinis were served as a Martini should be and tasted great. All in all I was surprised at the quality of the food and service. For this reason I give it a 4 rating for this type of restaurant. Would I eat here again, absolutely. read more

Kourtney is a great bartender! She's funny and so pretty! Amazing service, I will definitely be back!

Gets the job done. Went with coworkers and ate but nothing to write home about. Our server didn't seem very knowledgeable on the menu. Beer was fine. read more

We have really tried to give this restaurant a chance but they continue to disappoint. Tonight we had a great server, Cory so we thought maybe our luck had changed. We both ordered our steaks medium and after waiting in a nearly empty restaurant for 20 minutes mine was close but my wife's was much closer to well done. We then waited another 15-18 minutes for her second steak to come out again in a nearly empty restaurant. I have to say we are officially through giving Logan's our business. read more

Had an amazing experience at the "new" Logan's on Madison BLVD. the teamwork shown between the servers and ensuring that we were taken care of was awesome and Wayne or server had great control of the table and was always there when we needed anything. The ribs I had were fall off the bone stupid amazing! Perfect lunch for my wife and I on our lunch date. Just amazing! read more

Logan's Roadhouse - Fall of the bone ribs!!! - American Near Me - Madison, Alabama

Great service. Very friendly and on top of things. Drinks are great and the food is good. It bothers me they want you to put the peanut shells in a bucket now but I heard that came from a lawsuit. Relaxing place to park it in the afternoons. read more

Logan's Roadhouse - Peanuts - American Near Me - Madison, Alabama

Yummy yummy yummy!wonderful food & environment. House salad with honey mustard, simple yet perfect. Warm home made rolls, perfection. House brewed flavored ice tea (crab-raspberry) wow! Asparagus, loaded Mac & cheese and trio-skewers wow yummy perfection! Must come ! read more

Logan's Roadhouse - American Near Me - Madison, Alabama

This restaurant has an actual mouse family living underneath the booth in the far west corner. I saw the brother mouse rolling a wheel of cheese back to their den. It could have been the dad. I'm not sure it was dark and there were peanuts everywhere. Food was good, but the mouse family was distracting. My kids didn't finish their chicken strips. read more

Service is a real issue at this restaurant. This is my third visit and it has been the same every time. Hordes of teenage servers standing at the front of the restaurant talking and joking around with minimal service and attention at the tables. The food was decent this time, but timeliness and attentiveness were minimal, at best. read more

I purchased 2 family meals one baby back ribs, the other sirloin steak. The ribs and the steak was burnt pretty bad. They did not give me any condiments for the bake potatoes or the salad. No butter, no sour cream, no salad dressing, no nothing. I spent close to $100 dollars for a very disappointing meal. read more

Worst steakhouse in Alabama. I ordered the steak in bone ribeye cooked medium . My wife ordered a filet cooked med. well. She got her steak almost raw. She didn't complained and ate what she could of the steak. My steak was also raw in certain spots. I complained to the waiter and he brought it back to be cooked medium.I ate my baked potato waiting for my steak. 15 mins. Later I got my steak. It was very hard to cut with the knife. When I turned over the steak the whole back side of it was burnt to charcoal. I got the manager and all she could do was Apologize to me. I was so angry that I lost my appetite. She took the price of the steak off my bill. I would have been happier if we could have gotten the steaks made properly. NOT EVER GOING BACK TO LOGANS STEAKHOUSE. Spending over one hour and a half at this place and not getting what you pay for was a waste of time. STAY AWAY FROM THIS VERY BAD RESTURANT read more

The worst customer service I've ever experienced in my life! So it's Halloween and the kids eat free, mind you I have a 3 year old and a 1 year old so it's not that much to it... I'm thinking it's going to be packed but there is only like 10 people total at 730pm. We're seated right away then waited over 15 minutes for the drink order. When placing the drink order I ask can I order the kids food first. The server responded with "go head." I could sense an attitude but it's Halloween and I chose to ignore it because it sucks to work on any holiday but you make it do what it do. 20 minutes pass no drinks or food. The server walks out and gives the table next to us their check then proceeds to walk away. I think say excuse me miss, I didn't think I was loud enough because she kept walking. When she walked passed the host I asked the host to get her attention and she snatched away from the host. I'm confused and the kids are getting fussy. I then ask the host could she check on the food and drinks and bring a manager. The manager comes and the server comes out after bringing the food and drinks for the kids and I still have yet to order, it's close to 830. After explaining to the manager my concerns I asked the server did she hear me calling her and she said rudely "yes, but I was busy!" Serving the other one to two tables perhaps. ‍‍ The manager looks scared and I told both of them I wish to have someone come serve because I'm uncomfortable. I saw her storm out and in comes ryan who saved the day! Ryan is the only reason I'd come back but I'm secretly hoping that he finds another job with his talents! read more

Extremely poor service. Took forever to get our meals. Typing this review while wait to pay check.

We have gone a couple of time and have been pleased each and every time. We get in and get seated quickly, our order taken and food served hot. Food has always been great. Not much you can really say besides it is a quality restaurant for family, a date, or just friends. read more

Staff was very attentive and the food was beyond good. Was gonna go to outback but so glad we came here for salmon, steak, and calamari!!!

Always disappointed when I go to this Logan's. The quality of food really needs improvement.

So close to 4 stars. First, the team at this location is super nice and pleasant but our server was completely unprofessional. I feel bad for her coworkers. After placing food and bar order we watched as she stood at one table, presumed her family or friends, and just talked and talked and joked and joked. She had been there for an extended time when I started my timer and she hit 9:37 mins before she returned to her tables, all of which had customers looking for her. She would return twice to chew the cud with the same table. It was OBVIOUS she ignored her tables to socialize and the support staff were forced to deliver her food and refilling her tables drinks. Ridiculous. We got our beers when our food came out bc she spent 34 mins of our 52 min visit socializing at that table and not working. First world problems I know but if I order a beer to drink before dinner and it comes with dinner, I'm not happy when the cause is a social butterfly server that ignores her tables. We sat and looked at our beers for over 10 mins and had to grab support staff to get it. Food: grilled meatloaf is on POINT! my dads salmon salad had a piece of fish the size of a saltine cracker. It was pathetically insulting. Again, the service industry is a difficult and respectable job however this server was flippant in her duties and seemed to cause her coworkers to pick up her slack. Also I assume they cut the salmon in half before serving so the cook could eat half of it? It was that small and I'm puzzled as to why Anyone that saw the plate thought it was appropriate to Serve. read more

Had 3 orders all was cold. Didnt give any condiments. Also messed up 2 of the 3 orders. Customer service was not nearly what some other logans has been. Food was bad in the past but against better judgment i went back. read more

Went in on a Sunday evening, around 5:30, party of 3 adults. We asked for a booth and were taken to a 2-person booth, requested something larger and were taken to a large round table that was for about 7 people. Again asks for a booth, for 3. Was finally seated in a 4 person booth. We were ready to order, but no one ever waited on us. Wait staff were walking past and serving tables behind and down from us. Waited 20 minutes and were never waited on, so we left. Won't go back. read more

Visited here after a long hiatus. Hadn't improved. Steak was tough, lacking any seasoning. Mushroom skewers were not warm. Plopped the check down at the same time the food came out. Guess I'll continue to once again drive past this place. read more

I do not enjoy writing a negative review but because is a steakhouse,I feel I must. We went tot he one in Madison. First of all, we stood at the front for the longest time and even though employees saw us, no one bothered to say anything to us - such as "we will be right with you etc.". Finally my husband spoke up and we got seated a few minutes later. Now to the important thing. I only order filet - it's the only cut of steak I like. My steak was definitely not filet. It was way overcooked - and tough as leather. I couldn't even chew it. Even if you overcook filet, it still is tender. This was overcooked and tough - I think it was a very poor quality sirloin they were passing off as a filet. My sides were cold. The only bright spot in the night was our server was pleasant and gave us good service even though she had a hard time tracking down utensils for us. Please do not waste your money on going out for a steak dinner at this place. We wished we had gone somewhere else and won't be back! read more

HORRIBLE! I really wish I had read the other reviews before going to Logan's. The "ceaser salad" was down right nasty. It's was wilted and was clearly put together by someone who just didn't care. The "deluxe" hamburger came out with no cheese, sautéed onions, or mushrooms. Only after I was served did the server mention they were "out of all that". So, I got a patty on bread with lettuce, tomato, bbq sauce and mayo. NASTY! I honestly wish I had gone to McDonald's. The managers should be absolutely ashamed. read more

We received our food and two of the orders were right and our other two weren't even items on the menu. Our server said she inputted it correctly and the chef messed it up. By the time we got our corrected food (25 minutes later) our two guest were finished with theirs and it was really late for us to finish our meals. No adjustment to our bill or no apology or anything. Will think twice about going back here. read more

Wonderful place to go! Very friendly staff and wonderful food! I am usually solo when I go as it's on work trips. Wonderful atmosphere and helps the week go bye! read more

Lousy service!! Waited to be seated for dinner. No one greeted us. I finally flagged a young lady down with the "is someone going to seat us sometime" look. We sat down and waited about 15 minutes and no one came by our table asking us if we wanted something to drink. We got up and left, telling the group at the table beside ours we were going somewhere where we could get waited on! We probably will not be back either. read more

In town on business from Chicago and I can't see why this place doesn't do better in ratings. Food was pretty good, not fabulous but good. Hot, buttery dinner rolls, fresh garden salad, fried chicken and a baked potato. Pretty some but food was good and inexpensive. Two Modelos were the perfect ending to this dinner. Waitress was nice and polite, kept up hosting me. All in all a good spot and if I return to Huntsville I will return to Logan's. read more

The bartender the night I came had an attitude from the moment I called to place my to go order. I only know that because he told me his name over the phone, Nathan. From the moment I came in (30 min before close) he was cursing and asking how much of a tip he was getting to grab my to go order. Then he asked for my phone number. Complete douche. read more

Really a chain, and therefore don't expect your steak to be super great. Mine was competently cooked, and they load you up on their bread (which is good to be sure). I'd put it in the Applebee's box--Not your fancy date night, but a not-too-expensive meal when you feel like a steak and a beer. read more

Slow service and waited well over 30min for our food. Table next to us also had issues with their food. Both of us ordered The Logan Sirloin only to be told they only had one left!!!??? What!?? How is it you run out of steak and your a steakhouse???? Get it together Logan's!! read more

People keep conning me in to going here. Two more times since original review and both times the steak is burnt (req. medium rare), and they correct it by bringing me an unseasoned steak that is raw throughout. read more

First off, no silverware. My husband had to find some on another table. Had to ask for wet wipes (wings) and more napkins. Food was ok. Nothing special. Then, she brought the wrong check. Then manager sends message to make it right. That was 5 months ago. read more

We like most.of the food at Logans, but the service is nothing short of terrible. As I write this review, we've sat for 20 min and counting, as the wait staff walk past. This needs fixed fast if we are to continue coming here. read more

The service was awesome even though our waitress was a dude. I ordered the BBQ trifecta with a loaded baked potato so you know it was good! Idk what all the crap ass reviews are all about! Suck it up & wipe your vaj lol I'd always eat here again everytime. Dude I work with says the same thing so... read more

Frequented Logan's several times. Steak is great. However throughout my several visits to Logan's, myself and my companions have witnessed extreme unprofessionalism by one of the employees, he is Hispanic and wears a Dodger's Blue Baseball Cap. This guy was observed by my colleagues taking bottles of beer from the bar and taking them to the back to which we can assume by his lack of service, "don't care attitude" and disregard for customers that he was consuming the beers. One of the nights he was observed slouching by the bar glass refrigerator in front of customers. Don't let your restaurant that serves great steak, and has great potential be ruined by a bad apple. On a positive note: Every time I go there for lunch or dinner my steak is great and most of the employees are friendly read more