I love the food at Longhorn, and the service they provide makes me feel very relaxed and allows me to enjoy my meal in great comfort.

Let me start by saying that I believe this Longhorn location to be the best value restaurant in the east Valley. I went in today with my wife and mom for my 65th birthday, and we had good food, and at very reasonable price. I spent several hours going through the bookmarks for restaurants I wanted to try looking for a good steak place with good service. I went through all 458 bookmarks I had, and I found most of the places over 3 years old were gone. I also found the majority of high-end place I was tracking were reporting more service problems than usual. You cannot have a great restaurant without a great staff, and it's almost impossible to find good people today! I noramally have the ribeye, but tonight I had the porterhouse steak, and I ordered it rare with a warm central. The filet side of the steak was perfect and delicious. It did have some hard to cut tendons, but that's normal for this cut. My mom loved her ribeye, but again she struggled to cut it, even with their huge steak knives they give you. She loved the flavor though, and it was cooked to a perfect medium rare that she ordered. My wife doesn't eat beef, so she had the strawberry chicken salad that she always loves. All in all we had our entire meal for less than half of the cost of just what a single steak costs at the supposedly best locations, and we had appetizers and an extra side of asperges that was cooked perfectly. I was only disappointed in the fact that as a member of their site that I wasn't even offered a free dessert for being a member for several years. I didn't make a fuss about my birthday, but the table for 10 next to us got a free sundae for their birthday girl. I didn't need or want the extra calories, but the company backend should listen to this. As I said before I think this place is one of the best value restaurants you can find. You cannot best their 10.99 half pound burger lunch specials deal! I will be going to the Keg for the free entree that they offer for a birthday present. Pay attention Longhorn! As a side note I don't recommend the spicy chicken egg rolls. They didn't look as pictured, and they seemed to be more beans than chicken. They do need some better and healthier appetizer options for sure! read more

Service was great! A group of 24 is never easy, and the staff handled everything great. But it's because of the group I came away disappointed. Let me explain why. First, the complimentary bread. 24 people, 4 bread services... you get just a tease. A tiny bit of butter and no knife. One of the guests used their steak knife and it was passed around so each could cut their own piece. Using it as well to score a bit of cold butter was a challenge as well. And mind you, all 24 were men of appetite! Water glasses were never topped off. My Ceasar salad was great! Cold and properly dressed. I ordered the Salmon and Shrimp combo. I asked to upgrade from rice to Brussels Sprouts and a loaded baked potato. Potato was great. Check. Still got the rice, no sprouts. But with a group that size, I didn't want to distract the servers from delivering others' meals to fix my order. After food was delivered, nobody stopped back to check to see if things were right. My salmon was a bit over, but ok. The problem? Salt. Salt salt! Wayyyy over salted. Barely edible. The shrimp were over done and sticky. No towelette to clean my fingers like they give with ribs. No offer for desert. And when I mentioned at payment I was charged for the Brussels and didn't get them, it could only be corrected by a manager. I was already tight for my next commitment and had to get on the road, so I just paid. The biggest issue was the salt level. Way way too much! The joys of dining with large groups! read more

I am actually kinda pissed. I ordered this lunch direct from Long Horn's own website. I came in person ahead of time and waiting for the appointed estimate time of 1:31pm. I called at 1:34pm as I received no text. Whoever was handling calls asked me for my spot number, which I gave. I waited and waited until 1:55pm at which point I double checked my texts and nothing. I called thinking maybe there was a problem.. it had been ready. I noted I called in and they said no one ever checked in. I noted I had called at 1:34pm and they said they had no record of anything. The person who walked it out identified themselves as the bartender and apologized. I accepted the food and figured okay, mistakes happen. I'm not going to berate the person who isn't responsible. Then I see the actual food. ... This 7 pepper sirloin salad was.. a salad. The amount of actual meat and the quality of the meat originally had me wondering if someone actually ate part of the meat. But I am more convinced that this is just representative of LongHorn's idea of a sirloin salad. I had the sweet potato as a side which, btw, was the only thing lukewarm warm. The sirloin was cold. The greens part of the salad was okay... I am so glad I opted for no dressing. Based on my in person experience, I will not be giving them my business again unless someone else I'm accompanying wants to go here ... and even then I would recommend somewhere else. No idea what the communication problem is between their staff, but if this is typical service, it can't be good for business. read more

LongHorn Steakhouse - 7-Pepper Sirloin Lunch Salad - is that a normal amount of sirloin!? - Steakhouses Near Me - Chandler, Arizona

My family comes here once a week, it's that good. Service is just always on top, food and prices you can't beat. Booth/open area seating available. read more

LongHorn Steakhouse - Steakhouses Near Me - Chandler, Arizona

Place was really busy but was able to sit at the bar. The bartender, Estevan, was sooo busy and still was very good to everyone at the bar. Found out there was a big party and he was making drinks like crazy. I ALWAYS love watching young people work so hard. Kudos. read more

Been coming here for a few years now, but tonight's steaks were so perfect I had to give a shoutout. Great service, great food, despite a crowded Saturday night! I had the T-Bone cooked medium rare with the Mac and cheese: read more

LongHorn Steakhouse - T-Bone cooked medium rare. - Steakhouses Near Me - Chandler, Arizona

Lorelai was very nice and helpful our steak was a bit over cooked and she helped us out plenty All aside the food was amazing the corn on the cob and the Mac and cheese was amazing We did the filet and lobster and the sirloin and shrimp all amazing the shrimp had a perfect sear to it I loved how quiet it I'm sure it was just because it was before the dinner rush but we enjoyed it If I had to rate it out of 10 I'd give it a 10! Thank you to the manager ! read more

My family went there for dinner yesterday and we were very disappointed with our dishes. The ribs were very dry and over cooked the Porthouse Steak was very fatty and the T-bone steak was tough to chew. The best thing at the restaurant was the bread and salad. Longhorn has really dropped the ball when it comes to quality and preparation of food. read more

Their food is sooo good its my third time coming and i have no complaints. Their food is amazing , they dont take long with service (very good service), and overall I definitely recommend! read more

Great service! I never knew that this establishment was here in this location. I'm in this area all of the time so when I was invited to din din, I could not picture it's location in my head. Upon entrance, everyone appeared to be busy but then, someone came to seat us. The place is spacious. I had the sirloin combo meal which came with a garden salad, a 6" sirloin and shrimp skewers over rice as well as, a huge baked potato. The meal was good but my steak was over cooked. They also brung out bread which wasn't the freshest. The bread was hard and flaky making for a messy cut. The bread wasn't very warm êither and tasted as if it had been out for a while. Overall, all of the staff were awesome! My waiter was busy as heck but he did a great job returning for refills on drinks. There's plenty of parking onsite. read more

See all

My steak and potato was so good. I forgot to Take the picture , had a wait but the team handled it!! Customer service is awesome and the price is just right along with the ambiance.i keep coming back for more read more

See all

Celebrated my birthday dinner here in Phoenix at the longhorn steakhouse. Waited wasn't long maybe 15-20 minutes for a table for 4. We got seated in an oversized booth, plenty of room. The ambience was nice rather dim but not an issue. Started out with a the baked Parmesan mushrooms. They were creamy and soft washed them down with a tall miller light. I ordered the New York strip with a side of grilled shrimp and a loaded potato. Steak came out as o requested, medium. The was a nice crust on the steak that held in the juices. I was very delicious and flavorful. Overall my first experience was impressive, there wasn't a long wait time for food everything arrived in decent amount. Forgot the house salad was also really good. In all great experience, can't wait for the longhorn to open up in my town real soon.. read more

See all

Best food and service. We did a last minute request for a graduation reception, for a party of 33 ppl. Manager and team accommodated my entire family. We had two ASU graduates and manager made sure we were taken care of with prompt service and delicious food! Thanks!! read more

As regular patrons for over 20 years at this location, I can honestly say this is our go-to for filet mignon, burgers & ribs! Always fresh and always delivered with the best service. Bobby is the friendliest server, really cares about his customers and it shows at every visit. Steve is friendly and personable and Brent has always stopped by our table to say hello and see how our meal is. We have always felt valued as customers and that- on top of the amazing food and service is why we love this location and the staff! read more

Terrible service. I never leave reviews but this young woman was horrible. I could see from her face when we sat down, she didn't want to serve us. Not sure why, we are a family of only 4 all adults. She was rude when she took our order, did not bring my entire order, when I asked for the missing vegetable, she didn't apologize and said it was on its way. Well it came late after I was done with my steak. She was rude when I brought it up. I asked to talk to the manager. Basically no one takes accountability for any mistakes anymore. I would have been ok if that server would have just apologized but she was rude and defensive. I get better service at In-N-Out Burger. Skip this place, food and service is better at Fleming's across the street. read more

Very disappointed with my meal and staff at this location. My steak was over seasoned and salty. The A1 steak sauce arrived after I finished my meal. The broccoli was DEAD ON ARRIVAL. And some pieces had brown spots in the center. Why would you serve your guests a side of vegetables in this condition? Upon leaving the restaurant the greeter/ seater at the door did not have the manners to say thank you and come again but kept her head looking down at her feet. Whoever manages this location needs to re train the staff.....to have a 'personality' . Additionally, have the wait staff ask customers whether or not or how much seasoning they prefer on their steak order. There are many people today who restrict the amount of salt/ seasoning they use on their food. Anyone can always add more seasoning......but you can't take away the amount that is already on t(e steak. Bottom line.......I will never return to Longhorn in the future. read more

Haven't been here in years but was in the area very hungry. Stopped in to grab a bite to eat and everything was very delicious. The inside was very clean and the hostess sat us promptly. We ordered the Ribeye Steak with Loaded Baked Potato and Baby Back Ribs with Loaded Baked Potato. It came with a Caesar Salad, Garden Salad and unlimited bread. The steak was cooked to perfection with the ribs falling off the bone. The only thing I didn't like was the bbq sauce was overly sweet. Other than that, everything was executed perfectly. We'd definitely be back! read more

See all

We had an extremely frustrating and unacceptable experience with the hostess staff. We were told the wait would be 25-30 minutes, yet my family and I were left waiting for two full hours. We were seated directly in front of the host stand the entire time, and not once did anyone provide an update or acknowledge the excessive delay. Instead, we watched smaller parties get called ahead of us while the staff stood there giving us dismissive looks. After two hours, my sister finally had to ask what was going on, only to be told the table they were waiting for had already been occupied for three hours and they had no idea when it would be available. That is information that absolutely should have been communicated much earlier. To make matters worse, when we politely asked to have our name removed and decided to leave, the two hosts exchanged smirks and watched us walk out. That level of unprofessional and disrespectful behavior is completely unacceptable. This was a clear failure in basic customer service and communication. Based on this experience, we will not be returning. read more

My food was great but later on I realized that the price I was charged for the 10 oz salmon was higher than other locations. I also checked past receipts on my fetch account which shows the price variation. It also didn't look like the 10 ounce cut. I get the Salmon on each visit to Longhorn and have ordered both cuts. The Salmon is my favorite annd it truly is exceptional at Longhorn. The cut on this particular visit was definitely not a ten ounce cut. I didn't say anything to my server while there because I was at dinner with other people. I didn't wish to make a big deal about it in front of others. That's embarrassing. I was definitely dissapointed it was not as large as it should have been. I still highly recommend Longhorn and will go back often for the Salmon. read more

Best location in the Valley. Phoenix....Mesa....etc should take notes. Great locaTimon, great staff, great food.

We rarely go out anymore. Not a fan of "corporate" restaurants. Nevertheless, recently on a Saturday night here we were with our two little granddaughters (6, 2) asking for a table. Nice hostess, prompt seating, discreetly tucked away so nobody would trip over the high chair (yay). Cocktail service was quick and the old-fashioned was well balanced (had a second one to ensure quality was consistent.....you know, in the interest of scientific evaluation for this Review). KIDS MENU - shout out for an actual menu of Real Food for kids under age 12. IYKYK, moms! Yes, there is mac & cheese and burgers but also Grilled or Fried chicken tenders and for a little more a sirloin steak. But it is the Sides that rock - choice of sweet potato, loaded baked potato, mashed potato, rice pilaf, fries, broccoli or fruit. REAL food. Side note: beauty of two kiddos is ordering two meals with different sides and then mixing/matching to come up with a nicely balanced dinner. The Broccoli was fresh, lightly steamed, worth eating. I had a swiss cheese bacon burger that was fresh, juicy, well seasoned. Side salad was crispy, fresh (Not wet) and included tomato, cuke & croutons plus shredded cheese. Honestly, very nice start to a heavy meal. Can't remember what Husband had but he must have looked happy and uncomplaining across the table or I would have remembered haha. We will definitely remember Longhorn for Date Nite OR a family friendly destination with great service, nice ambiance and good solid menu offerings. read more

We were craving steak & couldn't get into Flemings so we stop in Longhorn. We realized we had never eaten her. We had steak, fire corn, baked potatoes & strawberry margaritas. The food was delicious. They work as a team so note your service will be great. When person will bring you at your drinks another person will bring you your food. The person will bring you out. The food will get any kind of condiments or stuff you need. The only downer is that the restaurant is dark & the carpet in the front entrance smells. They have TV so if you're sitting at the bar and boost close to the bar, you'll be able to see the TV but the place is dark and had a funny smell in the entrance, the floors are sticky but the restaurant smelled ok & the bathrooms are clean. read more

LongHorn Steakhouse - This cake is so good is strawberry shortcake. - Steakhouses Near Me - Chandler, Arizona

Saturday around seven to eight p.m. 5/17 So I decided to try this place again Saturday night which was extremely busy. Based on that, I decided not to get too upset that every spot at the bar was covered with the previous customers food. As soon as I sat down the lady helping the bartender cleared my area and got me a drink. Last time I ordered a medium, and it was extremely rare, they hooked it up and refired it for me. This time I thought to avoid that I would order it medium well and that should cure the issue. See the pic. When the bartender asked me if I wanted bread, I said no, she then brought me bread. So, besides the shirted manager, there was a couple of them I'm not sure which one it was, coming out of the kitchen area fondling his zipper, overall it was a good meal. The girl handling all the takeout orders and curbside pick up was awesome. Not to sound creepy but her perfume smelled like candy. Being in the restaurant business in the past, I understand it's not easy to constantly watch everything on a Friday or Saturday night rush. Probably better if I go on the off days. Hopefully Candy girl will be there. read more

LongHorn Steakhouse - Renegade Sirloin - Steakhouses Near Me - Chandler, Arizona

During my business trip in Phoenix area, I decided to come here for dinner. I was served by Sidney, and she was a fantastic server. She was attentive and friendly. I ordered their 12oz Ribeye with Baked Potato and Rice Pilaf. I asked her to switch my rice pilaf with French Fries, as I was craving for some. She was able to help me with my switch. I also ordered their Wings as appetizers. I love Longhorn. I enjoy their food, steaks and my favorite is the affordability of each dish. Fantastic job, Sidney and will definitely be back. read more

See all

Food & service perfection! Our server Brian gave us the perfect amount of attentiveness and brought refills on our sodas without being asked. The complimentary bread had a nice nutty flavor. The stuffed mushrooms were garlicky and cheesy, the fried shrimp appetizer was fresh, delicately battered and perfectly fried. The salad had lots of cold and crispy toppings, Our ribeye and t-bone were perfectly seasoned and grilled to perfection. The baked potato was fluffy and generously topped with cheese and sour cream. A delicious meal to celebrate our 47th anniversary. It's becoming increasingly difficult to go to dinner and have all the stars aline with service and food but this was it. We will be back! read more

If you like salt, you'll love this place. Everything is bathed in a salt bath. We were aSALTed when we ate there. The rib eye was like having a little bit of meat thrown in a salt shaker. The shrimp wasn't very good. The chicken tenders were salt blocks. We left salty. SALT SALT SALT SALT. You will be thinking about SALT, you will be made of SALT. STAY SALTY! read more

Love this place. We go there for special occasions. Jess was our waitress. She is the BEST! She really knows her job. The manager, Steven, was kind enough to come over and talk. Nice guy. Thank you for making us happy and feeling welcomed. It's more than just great food. It's the people. read more

This place really was pretty reasonably priced for a steak joint. They were pretty busy and there was a wait to get seated but service was quick once we were seated and everything was pretty good. I had Mac and Cheese. They use a richer "stinky" cheese so it was not quite what I'd anticipated but it wasn't necessarily bad by any means. Loaded potato (which really wasn't that loaded, but still good). Brussel Sprouts (were a little sweeter than I'd like but they were good). Seasoned fries and the Longhorn Porterhouse. The steak was pretty good. I ordered medium well and it came out more on the medium side but I suppose that's better than overcooked. All in all, I'd definitely come back and would recommend for a quick steak. read more

Don't waste your money for steak here. The appetizers were good, but the steak--no flavor and it had a weird soft tenderness to it.

I've eaten there several times for lunch. Their burger, the new 7 pepper steak, and the ground hamburger steak, all were very good. Prepared the way I requested, medium rare. And, the service was spot on. read more

Went to lunch with a group. A couple of us ordered cheeseburgers medium. When they brought them out, they were pretty much raw in the middle. I am not one to send food back and I tried, but we both sent them back. They brought them back out and they were still raw and not warm to the touch at all. I could not eat it after that. My friend sent his back for a second time. I should not have paid for it, but I did. Nevertheless, later I threw up and had some GI issues. It was bad. read more

Came for lunch. Food is fine, steak was cooked at an appropriate temperature. Service was a disaster, waitress didn't do the normal check in a minute after the food is out out down and never offered to refill the drink. I was nearly done with my meal when she finally did a quick check. Ambiance is nice, feels very classy inside. A way different vibe from texas roadhouse, but way more peaceful if that's your cup of tea. read more

LongHorn Steakhouse - new york steak lunch - Steakhouses Near Me - Chandler, Arizona

was very disappointed with my experience at LongHorn Steakhouse, specifically due to the condition of the silverware. The utensils brought to our table were visibly dirty, with leftover residue and water spots that made them look unwashed. This is basic hygiene, and for a restaurant that positions itself as a quality steakhouse, this is unacceptable. Clean silverware should be a given, not something customers have to question or request replacements for. It completely ruined the dining experience and made us uncomfortable about the overall cleanliness of the restaurant. I expected much better standards. Unfortunately, this experience makes me hesitant to return unless serious improvements are made in cleanliness and attention to detail. read more

My boyfriend and I went here for dinner Saturday night. The wait was super long, the hostess let us know it was a 30-40 min wait, and it was. No big deal, we were warned. BUT, what we weren't warned about was the wait at the table for service. We waited an hour for dinner to arrive at our table :( My sirloin was wayyy over cooked. By the time dinner arrived, I was starving, only to be served shoe leather. I sent it back. SO disappointed that I lost my appetite. 2.5 hours of my life wasted there. Won't be back. The next night he and I went to Texas Steakhouse, food was superb and dinner was timely, as ALWAYS! read more

This is the most underrated restraunt. This place delivers every single time we come. Great steak, great portions, reasonable prices. Also special shout out to our servicer Samantha R. Quite possibly the best waitress I've encountered. read more

This place hits the spot! With really great steaks at a reasonable price along with all the delicious sides to choose from. Service is great and the ambience was right on. read more

We dine here often. The food is consistently very good. Our favorite is the salmon, street corn, asparagus, sweet baked potatoes and the salads are always fresh and delicious. The only negative is the ladies restroom is in need of a refresh. (I can't speak for the men's restroom) The tile floor especially. read more

Easy to enjoy! Service is great and pretty fast. Drinks are good (long pour perfect Margarita!), free bread, excellent food. Too tired to elaborate but this place is worth going to! read more

4 of us came in, it was a pre birthday dinner for my husband. I had the cowboy ribeye which was cooked perfectly. My father in law got the smaller ribeye and asked for medium rare and it came out well done. They remade it for him and came out perfect that time. I also got the strawberry pecan salad and it was oh so delicious. I had Brussel sprouts for my other side. They were good but kinda on the sweeter side which I could have done without. Can't remember what the others ordered, it must of been good because I didn't hear any complaints. The service was good. read more