Good server, she was very forgetful thou... Food was so so so salty Having to keep ask her to bring things was annoying but whatever read more

1-Star Review: Utterly Disrespectful Experience - Especially Hurtful on a Special Occasion We will never return to this place, and I feel compelled to warn others after what happened during what should have been a joyful celebration. It was a party of three: my wife, my 86-year-old father, and me. We were there specifically to celebrate my dad's birthday--an occasion that deserved warmth, attention, and basic courtesy. Instead, we received indifference followed by outright rudeness from the manager herself. We walked in and immediately asked if we could sit in the bar area. The woman we spoke to said yes, so we seated ourselves at one of the bar tables. At no point did she--or anyone else--mention that the bar tables were supposedly "closed." There was no sign, no verbal heads-up, nothing. We sat there completely ignored while identical bar tables around us had other customers who had been served food anf drinks as if it were business as usual. After sitting unnoticed for a noticeable stretch of time and realizing we were being deliberately overlooked, we simply got up and left. On our way out, I turned and asked to speak to the manager. The very same woman who had told us we could sit in the bar area stepped forward and identified herself as the manager--a short lady in her late 50s to early 60s. Rather than offering any explanation or apology for the clear miscommunication, she immediately became defensive and argumentative. She snapped that "the bar tables are closed" and spoke to me in a rude, dismissive tone, as though we had somehow tricked her or were at fault for trusting her own permission. When I calmly pointed out that she never told us the tables were closed when we specifically asked to sit there--and that other people were being served at the exact same kind of tables--she doubled down. She argued, raised her voice slightly, rolled her eyes, and acted like our legitimate confusion was an attack on her personally. Zero accountability. Zero attempt to make it right. No "I'm sorry for the mix-up," no offer to seat us elsewhere, nothing. We walked out without ordering a single thing, my elderly father in tow, on what was supposed to be his birthday celebration. The entire experience felt insulting--especially given his age and the reason we were there. To be ignored after being explicitly allowed to sit, then berated by the manager when we tried to understand why, left all three of us stunned and deeply disappointed. This wasn't just poor service; it was a shocking lack of basic professionalism and human decency from the person in charge. If a restaurant can't communicate simple rules, treat guests with respect, or handle a polite inquiry without turning combative--especially when an 86-year-old is involved--then it doesn't deserve customers. Zero stars if possible. Avoid this place entirely, particularly if you're celebrating anything meaningful or bringing older family members who deserve better. We certainly won't be back. read more

Any city I travel to that has a Longhorn ! I'm patronizing ! Today was graduation day for Tuskegee and we came here to celebrate! Our service and food was top notch ! We will be back ! read more

I've come to longhorns the past 2 days and the customer service was amazing. The staff does an amazing jobs at meeting needs of their customers. The food was amazing per usual. I have never experienced a bad dish from longhorns. One thing I can say is that longhorns is that it has become my comfort food. This location is by far the best!! read more

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This visit was disappointing. My steak was burned and dry, and I was left on hold for 30 minutes after being transferred. Although my order was eventually accommodated, the communication and service need improvement. read more

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After a hot day of golf, this hit the spot before my long drive back to Buford, GA. I sat at the bar, and she was super nice I'm sure I'll be back again soon. read more

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The steak was overly salty and the baked potato was undercooked and room temp. Asked for a second potato and it was no different. They didn't even check it. Was later told the oven was turned nearly off. Poor kitchen management. Still paid full price.. read more

I eat out usually daily. Today we were traveling from NC and I will say the waiter Charles gave us the best service I have had anywhere in a very long time. He is so kind and polite and a fantastic server! Give this man a raise. read more

The waiter was more concerned about cleaning tables. And getting people in his section by doing it yourself. Or that's what he told a new employee. A little time between sitting down and getting his attention was OK. But after getting our food and telling him that we didn't get bread. And never got our bread. Or drink refills. Rearranging tables is probably not his job! Our service is! read more

I've been at this restaurant several times and always get the very best service, and we order the steaks each time ,mine with cheese crust. Its wonderful every time. Wish i lived closer. Super nice . Jane chaffee read more

This is my second trip here in the past two months. We had good service but the food is not worth the trip. Both times the potatoes were so cool there was no steam and the butter would not melt. The second time my steak was over cooked. We came about 3:45pm and it was not busy but it took a long time to get the food. The manager and waitress were very accommodating and I do appreciate that. After reviewing previous posts, I wonder if they have new staff in the kitchen. I certainly hope this is the reason. I will not likely return for at least a year. read more

It was my husband's birthday today. He was asked by the server if he would like his free appetizer or a free dessert my husband chose the free appetizer, which was the shrimp with pepperoncini's. I was very surprised when the server came back with a martini glass of a dollop of vanilla ice cream so in a sense he got the appetizer and the dessert for free thank you for making his day special and including both of these for him to enjoy! It was a very nice ambience since we were put in a quiet corner away from everyone else, but still near the bathrooms. read more

Super good. My first restaurant steak. Super loud. Nice servers and kid friendly. Would definitely recommend.

To me this restaurant continues to go down. I went this last weekend. The sweet potato was not fully cooked in fact it tasted spoiled the steak was super thin they still haven't mastered roasted brussel sprouts. I used to love this restaurant but I think that I'm gonna stop going. I think Texas Roadhouse is going to really decrease their business. The longhorns in La Grange Georgia is so much better. read more

I walked in to order from the menu to go and the lady sent me around the corner to order. There was a computer there with no menu and no person. I thought I was supposed to somehow use the computer to put in my order but I couldn't figure it out. After struggling to bring up the menu online, I walked around and found a menu so I knew what to order by the time my order was to be taken or somebody would direct me on how to use a computer. After waiting quite a while I went back to the guest services and said I don't think you understand I need to place an order to go thinking maybe she just thought I was picking up my order to go because there was bags sitting there of peoples food. She said somebody would help me. We wanted to large fries to go. Well that's not very easy. I first tried to order two side orders of season fries to go and she said they would be very small portions and that they were supposed to come with a meal. We flipped over the menu and she told me that if I order a hamburger, then I would get two great big large orders of fries to go with it. So I ordered the hamburger and fries and went to the restroom because she had made a mistake and needed management to override it. When I came back from the restroom I read the computer screen and it said only one french fry. I asked her about it and she said oh I forgot to put in the other order of fries. She told me she was going to the back to order another order of large fries to go. Well, that did not work out well. We got one large order of fries and about One child handful of fries on the other. Well that's just ridiculous. Meanwhile my husband is waiting way longer than we thought. He was listening to the comments of the people waiting and leaving the restaurant because they weren't being served or seated. Customers were making snide comments. I asked for extra salt to go, instead of those little tiny packets, she had a plastic cup that took her five minutes to go in the back and look for find an open up and pour into a small cup that you would find salad dressing in. I asked for the hamburger to please be cut in half so my husband and I could share, they forgot to do that. It's just a little details that can matter. It was just a frustrating situation that took wasaay too long when it shouldn't have. I appreciate help and assistance in guidance from the waitress staff but I expect accurate information and an accurate order. Ladies bathroom was out of toilet paper and the floors in the restrooms are very slippery/greasy. No military discount read more

LongHorn Steakhouse - Menu: waitress told me that order a hamburger and get two large side fries with it. - Steakhouses Near Me - Opelika, Alabama

Susan took good care of us. The meal was cooked to perfection: Flo's fillet, 9oz, asparagus, broccoli, and strawberry pecan salad. The music could have been lower to allow conversation. read more

We had a great late lunch here recently when we were in town. I had a lunch combo - the 7 pepper steak salad with blue cheese which was delicious and the stuffed baked potato. The warm honey wheat bread and butter were delicious. It's hard to beat freshly baked bread. The waitress was super sweet and it turned out one of my family members knew her mother. The restaurant itself was clean and decorated nicely. We would return sometime when we're in town. read more

LongHorn Steakhouse - Steakhouses Near Me - Opelika, Alabama

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Macy was an awesome server. Helpful, attentive, and friendly. Food was great. Chopped steak was cooked to perfection. Best Longhorn experience ever. Thanks Macy read more

I have previously really enjoyed longhorns but last week I went to this location and the customer service was awful! I walked in and asked for a table instead of a booth because of a previous injury, the hostess was very kind, even showing me where I was to be sat to make sure it would be okay. So after waiting, when my name was called I was surprised to be sat a booth. I asked the host why I was being sat at the booth and was directed toward the manager Ethan, a very short, brown haired man. He told me he had given the table to a bigger party. He bluntly said, "You can either sit in a booth or wait." I ended up just sitting in the booth, I was extremely uncomfortable the entire time because of my hip replacement and the manager said nothing to our party after that. He offered no apology nor condolences. I cannot believe that such an incompetent manager works at this restaurant and he should be held accountable for this treatment. He should not be dealing with customers. read more

Steak was very thin for 12 ounce ribeye. Salad was not fresh and I had to ask for it and it was delivered after steaks. Mushroom appetizer had only six small mushrooms drowned in cheese butter. Server was polite but very forgetful and slow. The restaurant appearance was not clean and inviting. Look run down at entrance. The Opelika, AL Longhorns did not measure up to Pensacola, Florida Longhorns. Very disappointed for spending $75 for two steaks and appetizer. read more

On September 18, 2024 along with family members I celebrated my 60th birthday my order consisted of the outlaw ribeye sweet potato and salad my daughter order consist of chop steak, gravy, and baked sweet potato as well after receiving our order, the food was cold as for along with other orders and a very extended wait time for our food the manager was not as friendly as he should. had been very nonchalant overall this was a bad experience not only for me but for my family members as well just could not understand why the food was cold after waiting so long to be served you only turn 60 once I was very very very disappointed Because it was not busy that day the waiter and waitress was super nice It will be a while before I go back the ambiance was nice Be Blessed read more

Longhorn Auburn,Alabama....absolutely the worst service we've ever had,do yourself a favor and find something else.Was not busy and still had to beg to get waited on read more

Terrible experience again! There steaks are poor quality! The worst filet I've ever had it was tough to cut through! This is the second time even after they were sent back the replacement steaks were no better! I was warned by others about their experience but I had to try it out by myself! Best to stick with real steakhouses you get what you pay for! read more

This Longhorns has very poor service and extremely frustrated/untrained staff. I had so many missing items on my Togo order and received burned brussel sprouts. I was asked to come in the grab my "curbside" order, which is fine, but I received a cold and inaccurate order. I'd simply stay away from this location. read more

LongHorn Steakhouse - Completely burned Crispy Brussels Sprouts and they stilled packaged up to serve. I feel ripped off. - Steakhouses Near Me - Opelika, Alabama

Took my Technicians there for lunch. We all got a different cut steak. They were all absolutely melt in your mouth terrific! Someone knows what they are doing in the kitchen! What a great lunch that turned out to be. Service was great and the staff were so friendly. The best Longhorn I have ever eaten at! Well done! read more

We came here on a trip back home. After being to many Longhorns across some ayes, I can say one great thing about it- consistency! Always a great steak and delicious! I'm a creature of habit after finding what suits me, so I went with the flo's filet. Always cooked to my liking and tenderness. Staff were courteous and on point with our service. This is what we tip on! Our glasses were never empty, so great job!!! The inside is always comfortable and cozy. The restrooms clean and kept well stocked. Lighting was perfect. We will definitely be back. read more

Loralee took very great care of us! She was very patient and sweet and the food was good & fresh! read more

LongHorn Steakhouse - T-Bone Steakhouse Mac & Cheese - Steakhouses Near Me - Opelika, Alabama

Our waiter was phenomenal, the food came out perfect and quick! Definitely will be coming back!

I have been eating at Longhorns for a long time but today it was exceptionally good. I had planned to go into the restaurant and eat but due to the rainy weather I just called in my order. The flo' filet steak was cooked perfectly. It is so tender it melts in my mouth. The potato is cooked exceptionally well. The salad looks really good and the bread is great. Hats off to the chef and staff today. read more

The hostess is drunk or something and rude. Every time we ask how much longer she's indifferent. Our original waiting time was 20 minutes. It's been an hour. This place is shit! *Edited to add that we're sitting and they didn't even give us menus* read more

LongHorn Steakhouse - This lady is getting drunk or something and letting everyone else sit ahead of us - Steakhouses Near Me - Opelika, Alabama

We had not been here since before Covid. I have to say that the meal was one of the best I've ever had. The Caesar salad was out of this world. The baked potato as well. I had the filet (9 0z) and it was on a par with any $50 steak out there. Ordered a martini and the bartender had not idea what a twist of lemon was, but otherwise, it was a real surprise. I actually think it's gotten better over the last two years. Other than being too crowded, we will be back sooner rather than later... read more

I've never been to Longhorn before today but my husband had eaten there while traveling so he suggested it. I was very impressed. We arrived at 5pm on Friday and there was already a wait list. Fortunately, there was an empty table in the bar area so we took it. Our server was wonderful and quick so I award 5 stars for service and management. But, I must say the food earned 5 stars, also. I got the steak sandwich and my husband got the sirloin. Both were excellent and he said the baked potato was particularly good. Overall, our experience was very good! Even with the wait list, the line seemed to move quickly. read more

LongHorn Steakhouse - Salads and onion straws. - Steakhouses Near Me - Opelika, Alabama

It's a chain, right. So, as others have mentioned, consistency is key. I can't really speak to that, because hubs and I have not eaten here frequently. Tonight, we wanted a tasty steak cooked to our order and the usual sides. We ordered the ribeye (12 oz) with baked potatoes and salad. Our waitress, Laura Lee, was amazing! She was kind and welcoming and balanced attention with leaving us to enjoy our food and conversation. When taking our order, she defined our choice of cooking - "medium - you want a warm pink center, right?" That practice, while simple, likely helps avoid at least some of the "this isn't what I ordered." She also got our food out super fast! Drinks were served in chilled glasses (a favorite of hubs) and salads were served in chilled bowls. Our steaks were served promptly, and cooked to perfection. They were flavorful and the marinade (rub) added depth. For the basics, this was perfect. We got exactly what we expected. This is a relatively small restaurant, and there was a wait on a summer weekday early evening. Call ahead for seating. If you're looking for standard steakhouse, you'll be happy here. I hear the parmesan crusted chicken is fabulous. read more

I had the prime rib medium rare was very tender except for the typical gristle. I recommend not ordering no further done than medium rare because the meat gets tough beyond that. Sides are your choyce, the baked potatoes was great but i do not need 2 sides so only got one which was perfect which made a great meal. Service at the bar was personal and great it felt like they actually cared about me. Awesome job! read more

LongHorn Steakhouse - Prime rib with loaded baked potato, very good. - Steakhouses Near Me - Opelika, Alabama

Longhorns is very underrated. My bestfriend and I went here tonight for dinner. The service was great but the food was amazing!!! Donny was our server and let me just say- outstanding. He was so sweet and helpful and just a really genuine guy! Super outgoing and excellent service! Quite the blessing. We will be coming back! read more

LongHorn Steakhouse - THE BEST!!! Red rock shrimp! - Steakhouses Near Me - Opelika, Alabama

My wife and I ate lunch June 16th at longhorn steakhouse. My wife got food poisoning from the onion soup she had. I called the manager and he told me tough. They think it was a joke that my wife lay up stairs on our bathroom floor sick as a dog. Well let me warn you, do not think that they will stand behind there service. I am 72 years old and do not appreciate the way I was treated. Michael pollitt. P.s. good luck if you go to longhorn steakhouse in Opelika Alabama. Zero stars for this place. read more

I paid $25 for an appetizer and two drinks. The service was average. There's nothing that really sets it apart other than a restaurant chain. The blackberry mojito and white peach sangria were tasty and fresh but weak. It's best to order the appetizers because they serve a surprising amount of food considering how little the portions seem. Their bread appetizers were really hot, soft, and warm too which made everything delicious. Their chicken tenders were amazingly hot, soft, and tasty along with the honey mustard and creamy ranch sauce. The food here is great. read more

LongHorn Steakhouse - White-Peach Sangria, Watermelon Margarita, and Strawberry Margarita - Steakhouses Near Me - Opelika, Alabama

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Here is the bottom line: Fliet Medium well Butterflied Parmasian crust Rise Gold rush apple pie with ice cream. See you when you wake up read more

This restaurant has poor customer service. The hostess needs training. We checked in and were told the wait would be 30-35 mins for a party of 6 but we ended up waiting a lot longer. If she was not sure how long our wait would be, she should have checked or confirmed with someone more experienced. Then when we were seated, they sat us a booth that should have been for 4 people. When I told them we needed a new seat, they were acting confused like we were wrong. Not sure what the food tastes like but if it's anything like their customer service then good luck to anyone who eats here. We are heading to Outback where we know we will get much better service and where the hostess will know how long we will need to wait. I give this restaurant 1 star based on the hostess customer service. First impressions are a lasting and this restaurant needs to invest in some training for their hostess'. read more

LongHorn Steakhouse - Steakhouses Near Me - Opelika, Alabama

So far not so good. Stayed with appetizer in front of us for ten minutes with no silverware. Tables dirty and floor disgusting. Hostess and servers talking at front door with no clue. Food was good but I ordered sautéed onions and mushrooms and only got mushrooms. Served bread without a knife. Servers on their phones and clearly no management around to pick up the slack. Second time here not impressed at all...is there new management??? Ugh go somewhere else that's what I recommend read more

LongHorn Steakhouse - Servers that clearly could be rolling silverware due to the fact we ha e been sitting here - Steakhouses Near Me - Opelika, Alabama