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    Lush Fresh Handmade Cosmetics

    4.3 (300 reviews)
    Closed 11:00 am - 8:00 pm

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    Laura C.

    Not gonna lie, coming to Valley Fair is an absolute chore to park and get here, but going to Lush is the #1 highlight. I can smell the store from the Gap store! The lovely aromas to the delightful and aesthetically pleasing displays Lush is like a fever dream sometimes. I always like to come here to restock my bath bombs and body products. I love that there are three or four different sinks in the store so you could wash your hands or try out any of their products with an associate. I really love their customer service which is Top Notch especially Diana who brightened my entire week with her sweetness and kindness, like the best! Diana help answer all my questions and even help me find products and even recommended me some that I think are going to be my new favorites!

    Hair care
    Andrea W.

    Alyssa was so amazing and helpful! She had great recommendations for shampoo and conditioner and my friend and I were impressed about her knowledge. She was also really funny! We will definitely be back if in the area!!

    Sunil R.

    I don't use their products but they make a great gifts. I do love the way they smell though especially the chocolate flavored ones.

    Mimi L.

    Bought some soap and skin product there and was satisfied with their service. The girl was so patient, introducing me to different products. She was warm, knowledgeable and personal. The sandstone soap had citrus smell and was indeed made of sand partially. It lathered well too. It has become my new favorite. Loved the scents and the quality of the products. Fun store with vibrant colors and aromas.

    Weird
    Elisa G.

    The store is huge and it smells so good and I love the disco tunes playing. I tried a few different body washes and lotions which are very hydrating. I love their signature orange blossom perfume. The prices are pretty reasonable. They have great facial products as well.

    Boxing Day sale!
    Derek L.

    Love this location! They are the NorCal flagship store so they are always well stocked and on point with customer service, with friendly, knowledgeable employees who are often demoing new products. Bathtime is a super important self care rituals, so I always keep my place well stocked with bath bombs, bubble bars, soaps, and shower gels, many of which are from lush. Some of my favorite products here from my 10 years as a lushie are the Sakura and lush pud (sadly discontinued) bath bombs, the happy hippy and cempasuchil shower gels, the wash and grow and bright side bubble bars, the baked Alaska soap and of course, the entire sleepy line!! (Iykyk) They do brand collabs all the time -- some of the recent memorable ones have included collabs with Mario brothers and wicked. From the wicked line, they really went all out to satisfy wicked fans, with a soap shaped like the wizards castle, a bubble bar in the shape of glindas tiara and a bath bomb of Elphabas hat! They also have otherwise discontinued lines that you can't find anywhere else, like the comforter shower gel, American cream conditioner, and the space cowgirl bath bomb. If you ask nicely, the employees are generous with sample too so don't be afraid to ask. Shout out to Nicole for being awesome!

    A cleanser with essential oils and no synthetics

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    9 months ago

    Super friendly staff and stellar body products. Give me all of the bath bombs!!!! I like the diversity. Keep it fresh & fun.

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    Page 1 of 8

    Ask the Community - Lush Fresh Handmade Cosmetics

    Do you provide henna hair coloring services or know a salon that uses your product?

    Can I bring in a bottle of lotion and get it refilled here? I don't want to throw lotion bottles only to buy another bottle

    No you can't. You can recycle the bottles though.

    Don’t See Your Question? Ask Away!

    Review Highlights - Lush Fresh Handmade Cosmetics

    I am so incredibly grateful for Lush's Bath Bombs and Bubble Bars as they play significant role in my self care.

    Mentioned in 47 reviews

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    SEPHORA

    SEPHORA

    3.3
    (608 reviews)
    0.1 mi
    $$

    Sylvia assisted me this past weekend. She was on point on what my face needed as far as bronzer…read moreblush & concealer. I sure do admire her patience & great customer service she gave me. It's hard to find honest people that care in the customer service industry and for that thank you so much! I definitely will spread the word to family and friends

    My boyfriend and I went to this horrible Sephora, Tuesday 23rd at 11:50am. ( Just in case you guys…read moreneed to look up who was working that day on the schedule.) Upon arriving no one welcomed us; which initially wouldn't be a problem but as we continued walking in they did great other customers. Customers of a different race. My boyfriend and I are African American, so it's not hard to pick up when people are choosing not help purely because of what we look like. We even walked past a worker with a terrible bob and clearly botched filer job. Not a peep. I was looking for a vanilla scent that day so we went to the fragrance area. As I was looking around no one asked if we needed help, which once again I said would be okay if the primary reason didn't seem to be because we were black. They asked other people if they need help and completely ignored us. I had to ask a worker who was about 50-60 years old with a blonde bun (which I recommend she loosen because baby it's snatching your edges) . She was not friendly at all and seemed to not understand what I was asking of her. There was another lady with glasses and red/brownish who was also no help. At this point customer service needs to be worked on and maybe teach about discriminatory practices, unless they lack range. Either way it doesn't take rocket science to work at Sephora as shown with your choice of employees; I found the scent I was looking for and ordered it through the actually company online. Next time I'll just go to Ulta Beauty. So yea-1000/1 I would avoid this location at all cost. Sucks when workers make the environment unwelcoming, especially when not one in there gets paid enough to be that rude.

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    SEPHORA
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    Lush Fresh Handmade Cosmetics - cosmetics - Updated July 2026

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