I had one of the best experiences of my life at Pearl Spa this morning. I spent an hour and fifteen…read moreminutes relaxing in the saunas and baths before the "Pure Bliss" treatment with Katie. I could not have asked for a more enjoyable hour and a half treatment - I left feeling completely like new.

Hands down amazing experience. I've never been to a spa or done any of these treatments before but…read moreI got the Shiny Pearl and I definitely felt like one after. The staff was so kind and helped explain all the facilities and gave suggestions on which to use at what time. The treatment itself was heavenly. And all the facilities were so clean! They have a bunch of different hair/skin products to use after your treatment and they have tea, a coffee machine, water and snacks in case you're in need of some sustenance during your visit. They even have an ATM near the entrance if you forget cash for your tip, or you can Venmo/Zelle. I will 100% be coming back!

I'm not one to leave reviews but this was an incredible experience. I just got done working 2 weeks…read morestraight also working outsidelands. I ordered a massage and was able to use the bathhouse as well. Absolutely incredible- Came here on on Thursday. Showed up Early- got in the showers, steam room, sauna and baths all before an Incredible Massage from Claire. I went back to enjoy the showers and baths for another 10 relax and ended on a high note. Staff was amazing and i left feeling relaxed and rejuvenated. 15/10 experience. I will definitely be back. Thank you!

Try it out! Oh goodness I lived in the city soo long and never knew about this spa. It looks pretty…read morehidden compared to all the busy things going on as you drive down Geary. Great me time: relaxing in the hot tub, steam room (really appreciated trying the salt rub!), cold plunge, sauna. Half wear swimsuits and half are nude on a women's day. There were about 20 guests at any given time in the wet baths area. Love the towels in ice and the cucumber and lemon water The locker area can be a tight squeeze during peak times (especially right before people are starting their massage appointments) so I sat to the side and waited for it to clear out. Only one blowdryer, it is in the restroom in the larger hallway. Please hang your towel and stuff up and don't leave it on chairs or lounger. There wasn't enough lie down lounge space and someone claimed one chair the whole 4 hours I was there (they weren't actively using it)

I would definitely recommend this banya! I'm going pretty…read moreoften there, have never complained about it, affordable price and replaced for whole week! Highly recommend!!!

First time went to unwind and actually really enjoyed the community vibes…read more They offer everything you need to relax, there's honestly not a lot of places like this and I appreciate it. Two things that I can't ignore and hope management reads this. 1. There is room for improvement on the locker room getting so crowded. 2. Do NOT trust the sandals. They are plastic and incredibly slippery when wet. Since they are not sized to the individual, it's dangerous. I slipped out of my sandals and fell down the stairs in the large Russian Sauna. This resulted in multiple abrasions and a large laceration on my forearm and I actually got stitches for the first time. Sandals have to be fixed, there's stairs everywhere here. The people in the sauna were super nice and helped me, luckily, I'm pretty fit, but it could've been really really bad. Credit to the staff for not charging me for my time there, honestly, I would've rather paid and left uninjured. I'm not 100% sure that I would return, it just happened today so maybe in time that will change.

This place was AH- Mazing!! Was a little worried from the outside but it did not disappoint…read more 4 seating areas were all ZEN. Exquisite staff and all areas cleaned and stocked. Nora was my massage therapist and she was 10/10! Will def go back next time I'm in SFO!

The absolute worst. I received a $200 gift card for my birthday but since my husband had really bad…read moreknots, I recommended he utilize it for a deep tissue massage. I called to book him an appointment the day before and told the receptionist that I would prefer someone good and I asked if a male masseuse would be better. She stated that actually the female masseuse would be better if I was comfortable and I appreciated that and said yes I would love the female masseuse for my husband. She the tells me all the accolades the female masseuse that will be working on my husbands back has. Next day, my husband arrives and ends up with Rafael. My husband said Rafael did what he could but unfortunately did not get most of his knots out. When he got home, I massaged his back and was surprised with the amount of knots he still had. It was as if he never got his deep tissue massage. I'm deeply saddened because my husband still ended up paying out of pocket (expensive massage) and he did not feel relaxed after. On top of that, my husband sends me pictures of the locker room that was under construction and said guys were going on and out while he was changing. Very disappointing experience compared to the many other massage spots in SF.

Onsen is a 5/5 experience. I don't think any bathhouse in the city does its job wrong. Each…read morebathhouse has its own intention and delivery, and Onsen has pristine execution for what it sets out to be. If you're looking for laid-back, meditative, cool, small but intimate and personable, Onsen is your place. Personally, I enjoy pulling up to Onsen, shutting the rest of the world off as a collective, and even getting some journaling in. 5 star customer service.

I went to Onsen for my birthday this year with my sisters. How relaxing!!…read more My sisters and I arrived, and were led into the back, where an employee explained the experience, and gave us directions. After changing in the ladies room, we put on our robes and went to the spa / lounge area which included a hot tub, steam room, sauna, and showers. There was also plenty of water available and places to sit around the hot tub. After our time enjoying the spa area, we showered, got dressed, and headed out for dinner in the dining room. One thing to be aware of is that towards the end of the time slot, the showers will be busy and you'll likely have to wait your turn. If you want longer to get ready, I would make sure to be one of the first to get in the showers. The dinner was super yummy and the tea was very nice after the relaxing spa time. They even brought out a cute birthday dessert for me! We did have a slightly awkward experience where one of our dishes was not brought out, but we were not charged and they prepared it upon our request. Thanks for having us, Onsen!

Most recently I had a 60 massage with Eva who is one of the best therapists I've had here. I had an…read moreacupressure massage and she was very good, checked with me often about the pressure and was able to release tension in my neck that has been there for years. I have been going to this spa for a few years and have had consistently excellent experiences. I have tried every wet treatment , scrub and combo along with a variety of dry room massage services. The first time I had a scrub I was a little shocked at how effective it was. While the exfoliating technique is between medium and intense, the results are undeniable. The basic scrub is 30 minutes but I highly recommend going for the body scrub acupressure 90 minutes service. Having tried all the spas in the area I can say with confidence that the water temperatures at Imperial are the most reliable. The hot tub is perfectly scorching and the cold dip is perfectly icy, almost unbearable, as it should be. They offer hot and cold water, sometimes have tea. They have a really nice selection of hair dryers to use on the way out, Dyson style. I prefer to go during the week when it's slow but I have also found that during the busiest of times here, the staff does a great job of enforcing the rules of silence. Overall I have enjoyed every single experience here. I can't post pictures because it's not allowed to take photos inside, but the facility is clean, inviting and enjoyable.

First time checking this place out. Not bad for a $100, 45-minute "Swedish massage," though the…read moretechnique was a bit unexpected. Instead of the usual kneading, there was a lot of poking, finger-tracing, and some elbow work. I ended up opting out of the back-walking part. The facilities are a bit tight--the parking lot only has five spots, and the steam and sauna rooms only fit about 4-5 people at a time. The men's and women's areas are separate, which is nice, but the shoe lockers don't actually lock (though you do get a bracelet for your main locker). A few quirks: the water cups are so tiny they are like shot glasses, and they leave the massage room doors open during the session. I think I'll try Kabuki Spa next time to compare.

I utilized a generous gift card and got a facial with Joy today. She lives up to her name and I…read moreleft glowing. Seriously. I highly recommend her services.

My review was removed by Redmint on Google and Yelp so I will rewrite it. I booked an 80 min…read moresession and received a 60 min massage. Brought it to their attention and price was not adjusted. Pay attn to your start and end time. I also asked for a deep tissue massage. Candy was stroking me lightly. When I asked for more pressure, she told me "deep tissue is suppose to be soft". After insisting, she elbowed me all in the wrong places. It was very painful and inexperienced.

I love this little massage spa! It's homey, so thoughtful, and with great therapists. I had the CBD…read moremassage after hurting my back and Adina was so helpful and intuitive. I left feeling great!

I would rate this 2 1/2 stars. We did the royal couples package which lasts 2 hours and was $800+…read more We get many massages and this was in my bottom 2. I told the therapist I like firm/deep tissue pressure - especially on my feet, but she never seemed to really focus on anything long enough or deep enough to resolve any pain. My husband had a similar experience. Very overpriced for what it was.

I had the wonderful experience of reviewing Zen Day in San Francisco this past week. The spa is a…read morecozy salon located in the colorful Haight district of the city. Upon arrival, I was greeted cheerfully by the kind technicians as we went over the services I'd receive. They adhere to all Covid protocols and require mask worn for everyone upon entering. I choose the Aroma-luxe Facial Massage and Essential Pedi w/ Gel Polish. I received my pedicure first and loved absolutely every minute of it. I was treated to a luxurious foot massage that was followed by warm towels and wow.. my feet felt like butter!! My technician was very attentive and took her time to make sure I was comfortable. After the pedi, it was time for my facial. I was ushered upstairs to one of the many private spa rooms. While in the room I was given a fitted towel and headband to change into. The rooms was very spacious and included a facial table as well as a shower for those receiving full body scrubs. The technician prepared me with a light steam and began the facial. The facial was invigorating! I felt my skin tingling from the aromatherapy and a sense of calm as the relaxing music played in the background. The massage was amazing and relieved a lot of my neck and facial tension. I highly recommend for those who sit for a majority of their work day. After the massage was completed, I was handed a warm cup of herbal tea... a perfect ending! The facial massage is 40 minutes and I enjoyed the entire experience. Overall, Zen Day Spa exceeded my expectations! Highly experienced technicians who are professional and cater to their clients needs aren't always easy to find. I am so glad I got to participate in this media visit and cannot wait to visit again real soon!

We went in there with a gift card that I got for Christmas, to use onmy daughter's birthday gift…read moreand they wouldn't honor it. They made up every excuse, first she said they were too busy but we already made an appointment beforehand. Then they said they didn't know how to use the technology to redeem it. I came all the way down there to use that for a gift for my daughter and then they started screaming at me and refused to call the owner of there shop. Horrible place, no customer service, didn't try to help me in anyway, and I feel like we got robbed, they already got their money in December!

VERY RUDE. Called a few times, and finally someone answered and i let him know i had questions…read moreregaring their services. Told me to look at the website, and wouldn't give me any info. and then hung up. Very disappointing

I booked a couples massage for the 3rd week of October, in celebration of my partner's birthday…read more M Spa staff was great in informing me that it would have to be 2 separate rooms, but at the same time. They also informed me that due to the size of the facility and for the best experience of all patrons, members can arrive no more than 30 minutes before to use the facilities. They also informed me that parking could be difficult, due to it being the Castro, so plan ahead. As somebody who thinks himself as a master planner, I felt like I had the perfect birthday planned. Unfortunately, I didn't realize that this same spa date at M Spa aligned with the Pumpkin event in Half Moon Bay. After our 2 hour brunch appointment at Navio, we were stuck in traffic blitz where Google Maps, Apple Maps, and the Tesla navigation kept pushing the ETA to the right. Two hours before the appointment, I called M Spa and asked if there were any later appointments for that Saturday. Unfortunately, they were already fully booked (lesson - book far in advance to secure your spot). I called again an hour before the appointment and informed them that we cannot make it. I asked if I can reschedule and they indicated that since it was my first time, they would gladly honor the rescheduling without charging me any fees (which was extremely gracious). That amount of customer service earned them the 5 stars. When we finally went, the week after, I made sure we were in the Castro area an hour before. We wondered around until it was the 30 minutes before the appointment to use their facilities. They had a very clean and tidy locker room area for members to put their personal belongings and to change into their robes. There was also a 2 stall shower and a steam room where 3 people can fit. The lounge area was also calming and came equipped with tea and snacks. The staff went above and beyond, and after our amazing 90 minute massages, which left us floating and wanting to come back, they made settling the bill simple and even gave us 15% off our next service. I love you M Spa. You truly set the bar.